Search Hotels Near Surabaya Plaza Shopping Mall, Surabaya

"The location is convenient and the breakfast is excellent"

"Great breakfast. Clean place. Friendly staff. Great service but I believe it’s time to do some updates."

"Thank you front desk Maya for outstanding customer service. "

"Breakfast was amazing! This hotel was a lovely retreat from the busy city. I appreciated the serenity 😌"

"I love all design of the hotel, simple and feels comfortable staying 🙂 "

"Great Hotel and Friendly Staff!"

"Good location"

"The hotel is a top notch hotel strategically located near tunjungan Plaza. The staff are very helpful and friendly with super clean rooms and a big tv to stream your favourite shows and movies on sites like Netflix and the breakfast was excellent."

"Great location"

"Friendly staff and close to amenities. Rooms are clean and comfy beddings"

"Pleasant and relaxing stay, helpful and friendly staff, breakfast was ok, room and bathroom not as spacious but good enough and toiletries provided. Beside the mall and nearby restaurants"

"Average room. Staff were friendly."

"Breakfast was weak, not much options. The bath towels was worned and old."

"Very good hospitality from the staff and rooms are very well furnished since it’s just open in Oct18. Close to some malls and great value for money for now."

"The location was great ... far enough from congestion but close enough to walk if needed. Night food markets down the street. Good variety at breakfast. Only issue was room cleaning was before 10am. "

"Nice wine bar restaurant with good food. Very quiet rooms. Comfortable bed with lovely soft pillows."

"Hotel was beautiful, food was great and the staff were absolutely wonderful! "

"L9 of the BG Junction Mall. Great service from the staff. Relatively comfortable room with the exception of the lingering smell of cigarettes. Good a/c and wifi. Many food choices inside the mall. "

"I chose this hotel because it was 10 min by car from Surabaya Gubeng station. All staff that I encountered at this hotel was very nice. However it was not a hotel that I would want to come back and stay. 1. Breakfast: I personally did not think it was delicious compare to other three star hotels. 2. I stayed two nights. It was hot in the morning and I thought that the AC wasn't working so I switched a room for the second day. However the AC in the second room wasn't working on the next...

"After staying at another Neo hotel recently, i was disappointed with this property. The room is pretty run down, definitely in need of an update. The toilet seat was broken. There was this internittent pumping sound every 45 secs or so, coming from the rooftop or an adjacent room, it was annoying but not bad enough that i couldn't fall asleep. It did however had good hot water flow. The staff were friendly. The area was really quiet."