Title: Four Points by Sheraton Surabaya, Pakuwon Indah Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Four Points by Sheraton Surabaya, Pakuwon Indah Art Deco Surabaya hotel connected to the convention centre, steps from Pakuwon Mall ## Photo gallery for Four Points by Sheraton Surabaya, Pakuwon Indah ![Rooftop bar, al fresco dining, open daily - Four Points by Sheraton Surabaya, Pakuwon Indah (Surabaya)](https://images.trvl-media.com/lodging/41000000/40150000/40144900/40144880/d0891894.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/d2b4cdbd-f35d-43ec-8c7d-521570d3b452-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![Rooftop bar, al fresco dining, open daily - Four Points by Sheraton Surabaya, Pakuwon Indah (Surabaya)](https://images.trvl-media.com/lodging/41000000/40150000/40144900/40144880/b08baf92.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Daily buffet breakfast (IDR 154880 per person) - Four Points by Sheraton Surabaya, Pakuwon Indah (Surabaya)](https://images.trvl-media.com/lodging/41000000/40150000/40144900/40144880/73b0570c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium Suite, 1 King Bed | Living room | 49-inch LED TV with cable channels - Four Points by Sheraton Surabaya, Pakuwon Indah (Surabaya)](https://images.trvl-media.com/lodging/41000000/40150000/40144900/40144880/8eace7f6.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Four Points by Sheraton Surabaya, Pakuwon Indah offers a convenient location near Al-Akbar Mosque and Pakuwon Mall. Guests can play a round at the 18-hole golf course or relax with a drink at the bar while enjoying views of lush greenery from their rooms. ## Reviews 9.4 Exceptional ## Popular amenities - Pool - Bar - Parking available - Parking included - Housekeeping £67 includes taxes & fees 21 Dec - 22 Dec ## Room options ### Check availability for these dates Tonight [Dec 16 - Dec 17](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=40144880&PinnedHotelID=40144880&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=40144880&PinnedHotelID=40144880&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 17 - Dec 18](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=40144880&PinnedHotelID=40144880&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=40144880&PinnedHotelID=40144880&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 19 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=40144880&PinnedHotelID=40144880&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=40144880&PinnedHotelID=40144880&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=40144880&PinnedHotelID=40144880&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=40144880&PinnedHotelID=40144880&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 7 of 7 rooms ### View all photos for Junior Suite, 1 King Bed (Junior Suite, 1 King Bed) ![Junior Suite, 1 King Bed (Junior Suite, 1 King Bed) | Frette Italian sheets, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/41000000/40150000/40144900/40144880/92a03673.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed (Junior Suite, 1 King Bed) 9.0 Wonderful 2 reviews ### Highlights Separate sitting area Air conditioning LED TV Blackout curtains Frette Italian bed sheets Premium bedding Private bathroom Bidet - 409 sq ft - City view - Sleeps 3 - 1 King Bed ### View all photos for Room, 1 King Bed (Premium Deluxe, 1 King) ![Frette Italian sheets, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/41000000/40150000/40144900/40144880/w3996h2663x4y4-9c4bde78.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed (Premium Deluxe, 1 King) 8.6 Excellent 4 reviews ### Highlights Air conditioning LED TV Blackout curtains Frette Italian bed sheets Premium bedding Hairdryer Rainfall showerhead Private bathroom - 328 sq ft - City view - Sleeps 3 - 1 King Bed ### View all photos for Room, 2 Single Beds (Premium Deluxe, 2 Single Beds) ![Room, 2 Single Beds (Premium Deluxe, 2 Single Beds) | Frette Italian sheets, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/41000000/40150000/40144900/40144880/w4000h2665x0y2-a403f5ea.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Single Beds (Premium Deluxe, 2 Single Beds) 9.4 Exceptional 3 reviews ### Highlights Air conditioning LED TV Blackout curtains Frette Italian bed sheets Premium bedding Hairdryer Rainfall showerhead Private bathroom - 328 sq ft - City view - Sleeps 3 - 2 Single Beds ### View all photos for Room, 2 Single Beds (Deluxe Guest Room, 2 Single Beds) ![Room, 2 Single Beds (Deluxe Guest Room, 2 Single Beds) | Frette Italian sheets, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/41000000/40150000/40144900/40144880/w4000h2664x0y0-746bfa0c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Single Beds (Deluxe Guest Room, 2 Single Beds) 8.8 Excellent 12 reviews ### Highlights Air conditioning LED TV Blackout curtains Frette Italian bed sheets Premium bedding Hairdryer Rainfall showerhead Private bathroom - 264 sq ft - City view - Sleeps 3 - 2 Single Beds ### View all photos for Room, 1 King Bed (Deluxe Guest Room, 1 King) ![Room, 1 King Bed (Deluxe Guest Room, 1 King) | Frette Italian sheets, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/41000000/40150000/40144900/40144880/3c3f9fc0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed (Deluxe Guest Room, 1 King) 9.6 Exceptional 8 reviews ### Highlights Air conditioning LED TV Blackout curtains Frette Italian bed sheets Premium bedding Hairdryer Rainfall showerhead Private bathroom - 264 sq ft - City view - Sleeps 3 - 1 King Bed ### View all photos for Premium Suite, 1 King Bed ![Premium Suite, 1 King Bed | Living room | 49-inch LED TV with cable channels](https://images.trvl-media.com/lodging/41000000/40150000/40144900/40144880/8eace7f6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Suite, 1 King Bed ### Highlights Separate dining area Separate sitting area Air conditioning Dining table LED TV Blackout curtains Separate bedroom Sofa bed - twin - 689 sq ft - 1 bedroom - City view - Sleeps 3 - 1 King Bed ### View all photos for Family Room, 1 King Bed ![Family Room, 1 King Bed | Frette Italian sheets, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/41000000/40150000/40144900/40144880/38c64a29.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room, 1 King Bed ### Highlights Air conditioning LED TV 2 bedrooms Blackout curtains Frette Italian bed sheets Premium bedding Bidet Private bathroom - 409 sq ft - 2 bedrooms - City view - Sleeps 3 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSurabaya-Hotels-Four-Points-By-Sheraton-Surabaya.h40144880.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSurabaya-Hotels-Four-Points-By-Sheraton-Surabaya.h40144880.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-7.28844%2C112.67696&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=YpmgOE5ho0K_63wnQFp9eJKOg-w=) Pakuwon Mall, Jalan Puncak Indah Lontar No. 2, Surabaya, 60216 #### What's nearby - Pakuwon Mall \- 1 min walk \- 0.1 miles - Pakuwon Trade Center \- 5 min walk \- 0.3 miles - Surabaya Zoo \- 8 min drive \- 5.0 miles - Tunjungan Plaza \- 12 min drive \- 5.9 miles - Suramadu Bridge \- 24 min drive \- 11.9 miles #### Getting around - Margorejo Station - 10 min drive - Tandes Station - 19 min drive - Surabaya (SUB-Juanda) - 42 min drive #### Restaurants - ‪Magnolia restaurant - ‬1 min walk - ‪Yamagoya Ramen - ‬1 min walk - ‪Zenbu House Of Mozaru - ‬1 min walk - ‪Coco - ‬1 min walk - ‪Dcrepes - ‬1 min walk ## About this property ### Four Points by Sheraton Surabaya, Pakuwon Indah Upscale hotel near Pakuwon Mall Located close to Al-Akbar Mosque, Four Points by Sheraton Surabaya, Pakuwon Indah provides an adjacent golf course, a shopping centre on-site and dry cleaning/laundry services. Get out on the links at this hotel and enjoy amenities such as a driving range, golf lessons and a golf pro shop. The on-site Indonesian cuisine buffet restaurant, Djaman Doeloe Restaurant, offers breakfast, brunch, lunch, dinner and happy hour. In addition to a bar and a conference centre, guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - An outdoor pool and a children's pool, along with free cabanas, sunloungers and pool umbrellas - Free self-parking, plus valet parking (surcharge) - Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and access to a nearby health club - A vegetable garden, a computer station and a reception hall - Guest reviews speak highly of the helpful staff Room features All 310 rooms have comforts, such as premium bedding and laptop-friendly workspaces, in addition to perks, such as air conditioning and bathrobes. Extra amenities include: - Recycling and LED light bulbs - Bidets, free toiletries and hairdryers - 49-inch LED TVs with premium channels - Free tea bags/instant coffee, electric kettles and daily housekeeping ## Similar properties ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/7000000/6810000/6809100/6809071/f568d337.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Verwood Hotel & Serviced Residence Surabaya - Pool - Spa - Kids pool - Parking included 7.2 Good 132 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-30&endDate=2025-12-31&selected=6809071&PinnedHotelID=6809071&HadPinnedHotel=true®ionId=-1&adults=2) ![Couples treatment room(s)](https://images.trvl-media.com/lodging/78000000/77950000/77940800/77940740/99675c55.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Platinum Hotel Tunjungan Surabaya Surabaya Center - Pool - Hot tub - Spa - Parking included 9.2 Wonderful 21 reviews £52 includes taxes & fees 23 Dec - 24 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=77940740&PinnedHotelID=77940740&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/20000000/19660000/19651900/19651824/6e4f6561.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tunjungan Hotel Surabaya Center - 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Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Height restrictions apply for on-site parking - 24-hour return airport shuttle at scheduled times and on request for a surcharge - Free self parking on site - Valet parking on site (IDR 50,000 per stay) ### Food and drink - Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 154,880 for adults and IDR 77,440 for children - A bar/lounge - A restaurant - Couples/private dining ### Restaurants on site - Djaman Doeloe Restaurant - Soiree Rooftop Bar ### Things to do - 18-hole adjacent golf course - Children's pool - Golf caddies - Golf carts - Golf driving range - Outdoor pool - Pro golf lessons - Pro golf shop - Shopping centre ### Family friendly - Children's pool - Outdoor pool ### Conveniences - 24-hour front desk - Guidebooks - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) ### Business services - Computer station - Conference centre - Coworking space ### Outdoors - Free pool cabanas - Outdoor furniture - Pool loungers - Pool umbrellas - Vegetable garden ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - Lift - Stair-free path to entrance - Well-lit path to entrance - Wheelchair-accessible path to lift ### More - 1 building - 17 floors - Art Deco architecture - At least 80% lighting from LEDs - Biodegradable coffee stirrers available - Built in 2019 - Comprehensive food waste policy - Comprehensive recycling policy - Designated smoking areas (fines apply) - Double-glazed windows - No plastic coffee stirrers - Reception hall - Rooftop garden - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Blackout drapes - Frette Italian sheets ### Bathroom - Bidet - Dressing gowns - Free toiletries - Hair dryer - Shampoo - Slippers - Soap - Toilet paper - Toothbrush and toothpaste - Towels provided ### Entertainment - 49-inch LED TV with premium cable channels ### Food and drink - Electric kettle - Free bottled water - Restaurant dining guides - Tea bags/instant coffee ### More - Air conditioning - Desk - Desk chair - Electrical adapters - Energy-saving switches in guestrooms - Iron/ironing board - Laptop workspace - LED lighting - Phone - Recycling - Safe - Water-efficient showers - Window screens ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Early check-in subject to availability Early check-in is available for a fee Contactless check-in and check-out are available Late check-in subject to availability Minimum check-in age - 17 ### Check-out Check-out before noon Contactless check-out Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for IDR 605000.0 per day. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately IDR 154880 for adults and from IDR 77440 for children - Airport shuttle fee: IDR 490000 per vehicle (one-way, maximum occupancy 4) - Valet parking fee: IDR 50000 per stay - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) - Rollaway bed fee: IDR 605000.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Noise-free guestrooms cannot be guaranteed Safety features at this property include a carbon monoxide detector, a smoke detector and a security system This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 6:00 AM to 8:00 PM Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Parking height restrictions apply ### Property is also known as Four Points by Sheraton Surabaya Pakuwon Indah Four Points by Sheraton Surabaya, Pakuwon Indah Hotel Four Points by Sheraton Surabaya, Pakuwon Indah Surabaya Four Points by Sheraton Surabaya, Pakuwon Indah Hotel Surabaya ## Frequently asked questions ### Does Four Points by Sheraton Surabaya, Pakuwon Indah have a pool? ### How much does it cost to stay at Four Points by Sheraton Surabaya, Pakuwon Indah? ### Is Four Points by Sheraton Surabaya, Pakuwon Indah pet-friendly? ### How much is parking at Four Points by Sheraton Surabaya, Pakuwon Indah? ### What time is check-in at Four Points by Sheraton Surabaya, Pakuwon Indah? ### What time is check-out at Four Points by Sheraton Surabaya, Pakuwon Indah? ### Does Four Points by Sheraton Surabaya, Pakuwon Indah provide a shuttle to the airport? ### Where is Four Points by Sheraton Surabaya, Pakuwon Indah located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Four Points by Sheraton Surabaya, Pakuwon Indah Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.6 Cleanliness ### 9.8 Amenities ### 9.8 Staff & service ### 9.4 Eco-friendliness ### 9.6 Property conditions & facilities 10 - Excellent 155 8 - Good 28 6 - Okay 11 4 - Poor 1 2 - Terrible 2 ## Reviews ### 10/10 Excellent #### Goh 26 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Conveniently located above a huge mall woth lots of food options and shopping ##### Goh Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Kim-Fu 5 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities I love everything that the hotel offers but the breakfast really stood out. They offer the best authentic Indonesian food and more. The chef personally came to us and offered salmon belly soup that is so delicious. The juice is fresh. There are fresh fruits but unfortunately they don’t have my favorite Harum Manis mangoes, sirsak and nangka. ![](https://a.travel-assets.com/ugc/hotel-reviews/27c20524-0995-4825-a89f-562d6f497240-1764961065326.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/717c4762-9628-41fc-b735-21eec6b066df-1764961065920.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/64e939d0-a2c1-48f0-9715-e366e6850dc8-1764961066483.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/4937fa7a-6876-4841-81f4-412e251bdffb-1764961066185.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Kim-Fu Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Nur Sahirrah 31 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Amazing place to stay! We had a wonderful stay! The team texted us a day before to confirm our booking and consistently checked in to make sure we were well taken care of. We were pleasantly surprised with a complimentary upgrade to the junior suite. Everyone was so attentive and friendly throughout our stay. The room was spotless, comfy bed, amazing view and the hotel looked stunning, and the breakfast buffet was absolutely delicious. Highly recommend this hotel! ##### Nur Sahirrah Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Adrian KimTju 30 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities It is right next to biggest Pakuwon Mall, connected to many luxus Condominium buildings behind the Mall, breakfast was very lavish, great choices, chef cook came out to greet guests, weekend breakfast has music orchestra and sing in local music, great experiences. ##### Adrian KimTju Stayed 8 nights in Jan 2024 ### 10/10 Excellent #### Steven 9 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel staff was super nice and breakfast was massive with so many options. It was connected to the mall so it's easy to get in and out to try new restaurants or go shopping. ##### Steven ### 8/10 Good #### Lulu 14 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great location and next to a mall. ##### Lulu Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Verified traveller 9 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great stay Friendly and warm check in staff. Breakfast was excellent. Location is fantastic ##### Verified traveller Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Leng teck 13 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Will stay again ALL the hotel staff were so polite Breakfast was cheap yet so much variety and good quality food Hotel conveniently connected to a mega mall ##### Leng teck Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Verified traveller 14 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The stay was very comfortable. It would be better that there are hooks/hanging bars to hang our wet swimming costumes in the toilet. Also, would appreciate there is a grab bar in the shower, for safety purposes. ##### Verified traveller Stayed 4 nights in May 2025 ### 10/10 Excellent #### GO 8 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great service and friendly staff ##### GO Stayed 3 nights in Jun 2024 ### 10/10 Excellent #### LI 20 Aug 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities excellent hotel with clean room. staff are friendly and nice, they take care of guests , environment is convenient. ##### LI Stayed 3 nights in Aug 2023 ### 10/10 Excellent #### Henry 16 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful hotel! Very friendly and helpful staff! Direct access to largest Mall of Indonesia! ##### Henry Stayed 7 nights in Jul 2024 ### 10/10 Excellent #### CHARLENE 6 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Service was exceptional and the food was delicious. Property is well-maintained. ##### CHARLENE Stayed 2 nights in May 2024 ### 10/10 Excellent #### Gina 30 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities Outstanding and very comfortable! ##### Gina Stayed 2 nights in Mar 2024 ### 8/10 Good #### Steven 13 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good hotel Everything was amazing and so were the staff. My only comment is the room is a little small. Great toilet size though. ##### Steven Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Eric 19 Oct 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff at all faculties are extremely friendly and polite, making the stay a very wonderful experience! ##### Eric Stayed 3 nights in Oct 2023 ### 10/10 Excellent #### Simon 29 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities Wonderful location. Foyer led straight into the mall. Gym facilities and pool were nice and breakfast buffet was exceptional. Only downside no kids crèche (there was one for the connecting hotel but required fees). ##### Simon Stayed 4 nights in Sep 2024 ### 10/10 Excellent #### Takashi 4 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Bed was so comfortable. ##### Takashi Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Henry 3 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent! Very friendly and helpful staff! ##### Henry Stayed 13 nights in May 2024 ### 10/10 Excellent #### Henry 30 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very friendly and helpful staff! Direct access to Pakuwan Mall! Nice Pool and fitness Center! We stay in this hotel every year and will come again! ##### Henry Stayed 19 nights in Apr 2024 ### 10/10 Excellent #### pr.saitout 7 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities So nice hospitality. Good room and clean. ##### pr.saitout Stayed 1 night in Feb 2024 ### 10/10 Excellent #### Ivan 4 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great view from the rooftop and nice swimming pool ##### Ivan Stayed 2 nights in Jun 2024 ### 10/10 Excellent #### Adrian KimTju 5 Jan 2024 Liked: Amenities by the capabilities of chef M.Hidayat, great gourmet cook, came out to greet people , listened to our opinion, that made my one week stay so memorable, this is the second time that I stayed at Four Points Pakuwon, will stay there again if I am in Surabaya ##### Adrian KimTju Stayed 7 nights in Dec 2023 ### 10/10 Excellent #### Suraiya Haneem 10 Aug 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Near to shopping mall. ##### Suraiya Haneem Stayed 4 nights in Aug 2023 ### 10/10 Excellent #### Henry 13 Nov 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was perfekt! We stayed for 3 weeks! Already planning to come again next year! Direct acces to Mall! Many restaurants and shops! Very friendly and helpful staff! ##### Henry Stayed 26 nights in Oct 2023 ## Expedia's Latest Trends ### Hotels > [Desa Di Bali Villas](https://www.expedia.co.uk/Kerobokan-Hotels-Desa-Di-Bali-Villas.h13365716.Hotel-Information) > > [La Cabane Bali](https://www.expedia.co.uk/Jimbaran-Hotels-La-Cabane-Bali.h35574446.Hotel-Information) > > [The Kayon Jungle Resort](https://www.expedia.co.uk/Payangan-Hotels-The-Kayon-Jungle-Resort-By-Pramana.h27273708.Hotel-Information) > > [Jumeirah Bali](https://www.expedia.co.uk/Pecatu-Hotels-Jumeirah-Bali.h41889460.Hotel-Information) > > [The Udaya Resorts and Spa](https://www.expedia.co.uk/Ubud-Hotels-The-Udaya-Resorts-And-Spa.h17447297.Hotel-Information) > > [The LUXE Ubud, a Boutique Hotel](https://www.expedia.co.uk/Ubud-Hotels-Luxe-Villas-Bali.h12280671.Hotel-Information) > > [Wilsons Retreat](https://www.expedia.co.uk/Gili-Trawangan-Hotels-Wilsons-Retreat.h18163906.Hotel-Information) > > [Katamaran Hotel & Resort Lombok](https://www.expedia.co.uk/Senggigi-Hotels-Katamaran-Hotel-Resort.h14654357.Hotel-Information) > > [Padma Resort Ubud](https://www.expedia.co.uk/Payangan-Hotels-Padma-Resort-Ubud.h11080109.Hotel-Information) > > [Alila Ubud. 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