Title: Four Points by Sheraton Surabaya, Pakuwon Indah Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Four Points by Sheraton Surabaya, Pakuwon Indah Art Deco Surabaya hotel connected to the convention centre, steps from Pakuwon Mall ![Rooftop bar, al fresco dining, open daily](https://images.trvl-media.com/lodging/41000000/40150000/40144900/40144880/993983eb.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/d2b4cdbd-f35d-43ec-8c7d-521570d3b452-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![Outdoor pool, open 6:00 AM to 8:00 PM, free pool cabanas, pool umbrellas](https://images.trvl-media.com/lodging/41000000/40150000/40144900/40144880/15cfcb59.jpg?impolicy=resizecrop&rw=297&ra=fit) ![1 bedroom, Frette Italian sheets, premium bedding, in-room safe](https://images.trvl-media.com/lodging/41000000/40150000/40144900/40144880/w3996h2663x4y4-9c4bde78.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Daily buffet breakfast (IDR 154880 per person)](https://images.trvl-media.com/lodging/41000000/40150000/40144900/40144880/73b0570c.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Four Points by Sheraton Surabaya, Pakuwon Indah offers a convenient location near Al-Akbar Mosque and Pakuwon Mall. Guests can play a round at the 18-hole golf course or relax with a drink at the bar while enjoying views of lush greenery from their rooms. 9.4 Exceptional ## Popular amenities - - Pool - Bar - Parking available - Parking included - Housekeeping £66 includes taxes & fees 4 Nov - 5 Nov ## Room options ### Check availability for these dates Tonight [Oct 29 - Oct 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=40144880&PinnedHotelID=40144880&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=40144880&PinnedHotelID=40144880&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 30 - Oct 31](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=40144880&PinnedHotelID=40144880&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=40144880&PinnedHotelID=40144880&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 31 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=40144880&PinnedHotelID=40144880&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=40144880&PinnedHotelID=40144880&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=40144880&PinnedHotelID=40144880&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=40144880&PinnedHotelID=40144880&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 7 of 7 rooms ![Junior Suite, 1 King Bed (Junior Suite, 1 King Bed) | 1 bedroom, Frette Italian sheets, premium bedding, in-room safe](https://images.trvl-media.com/lodging/41000000/40150000/40144900/40144880/92a03673.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed (Junior Suite, 1 King Bed) 9.0 Wonderful 2 reviews ### Highlights Separate sitting area Air conditioning LED TV Blackout curtains Premium bedding Frette Italian bed sheets Separate bedroom Separate bath and shower - 409 sq ft - City view - Sleeps 3 - 1 King Bed ![1 bedroom, Frette Italian sheets, premium bedding, in-room safe](https://images.trvl-media.com/lodging/41000000/40150000/40144900/40144880/w3996h2663x4y4-9c4bde78.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed (Premium Deluxe, 1 King) 8.6 Excellent 4 reviews ### Highlights Air conditioning LED TV Blackout curtains Premium bedding Frette Italian bed sheets Separate bedroom Rainfall showerhead Hairdryer - 328 sq ft - City view - Sleeps 3 - 1 King Bed ![Room, 2 Single Beds (Premium Deluxe, 2 Single Beds) | 1 bedroom, Frette Italian sheets, premium bedding, in-room safe](https://images.trvl-media.com/lodging/41000000/40150000/40144900/40144880/w4000h2665x0y2-a403f5ea.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Single Beds (Premium Deluxe, 2 Single Beds) 9.4 Exceptional 3 reviews ### Highlights Air conditioning LED TV Blackout curtains Premium bedding Frette Italian bed sheets Separate bedroom Rainfall showerhead Hairdryer - 328 sq ft - City view - Sleeps 3 - 2 Single Beds ![Room, 2 Single Beds (Deluxe Guest Room, 2 Single Beds) | 1 bedroom, Frette Italian sheets, premium bedding, in-room safe](https://images.trvl-media.com/lodging/41000000/40150000/40144900/40144880/w4000h2664x0y0-746bfa0c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Single Beds (Deluxe Guest Room, 2 Single Beds) 8.8 Excellent 12 reviews ### Highlights Air conditioning LED TV Blackout curtains Premium bedding Frette Italian bed sheets Separate bedroom Rainfall showerhead Hairdryer - 264 sq ft - City view - Sleeps 3 - 2 Single Beds ![Room, 1 King Bed (Deluxe Guest Room, 1 King) | 1 bedroom, Frette Italian sheets, premium bedding, in-room safe](https://images.trvl-media.com/lodging/41000000/40150000/40144900/40144880/3c3f9fc0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed (Deluxe Guest Room, 1 King) 9.6 Exceptional 7 reviews ### Highlights Air conditioning LED TV Blackout curtains Premium bedding Frette Italian bed sheets Separate bedroom Rainfall showerhead Hairdryer - 264 sq ft - City view - Sleeps 3 - 1 King Bed ![Premium Suite, 1 King Bed | Living room | 49-inch LED TV with cable channels](https://images.trvl-media.com/lodging/41000000/40150000/40144900/40144880/8eace7f6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Suite, 1 King Bed ### Highlights Separate dining area Separate sitting area Air conditioning Dining table LED TV Separate bedroom Sofa bed Premium bedding - 689 sq ft - 1 bedroom - City view - Sleeps 3 - 1 King Bed ![Family Room, 1 King Bed | 1 bedroom, Frette Italian sheets, premium bedding, in-room safe](https://images.trvl-media.com/lodging/41000000/40150000/40144900/40144880/38c64a29.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room, 1 King Bed ### Highlights Air conditioning LED TV 2 bedrooms Premium bedding Blackout curtains Frette Italian bed sheets Private bathroom Rainfall showerhead - 409 sq ft - 2 bedrooms - City view - Sleeps 3 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSurabaya-Hotels-Four-Points-By-Sheraton-Surabaya.h40144880.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSurabaya-Hotels-Four-Points-By-Sheraton-Surabaya.h40144880.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-7.28844%2C112.67696&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=YpmgOE5ho0K_63wnQFp9eJKOg-w=) Pakuwon Mall, Jalan Puncak Indah Lontar No. 2, Surabaya, 60216 #### What's nearby - Pakuwon Mall - 1 min walk - 0.0 miles - Pakuwon Trade Center - 5 min walk - 0.3 miles - Surabaya Zoo - 8 min drive - 5.0 miles - Royal Plaza Surabaya - 10 min drive - 6.1 miles - Tunjungan Plaza - 11 min drive - 5.9 miles #### Getting around - Margorejo Station - 10 min drive - Tandes Station - 19 min drive - Surabaya (SUB-Juanda) - 42 min drive #### Restaurants - ‪Magnolia restaurant - ‬1 min walk - ‪Yamagoya Ramen - ‬1 min walk - ‪Steak 21 - ‬2 min walk - ‪Fajar Chinese Restaurant - ‬1 min walk - ‪Dcrepes - ‬1 min walk ## About this property ### Four Points by Sheraton Surabaya, Pakuwon Indah Upscale hotel near Pakuwon Mall Located close to Al-Akbar Mosque, Four Points by Sheraton Surabaya, Pakuwon Indah provides an adjacent golf course, a shopping centre on-site and dry cleaning/laundry services. Get out on the links at this hotel and enjoy amenities such as a driving range, golf lessons and a golf pro shop. The on-site Indonesian cuisine buffet restaurant, Djaman Doeloe Restaurant, offers breakfast, brunch, lunch, dinner and happy hour. In addition to a bar and a conference centre, guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - An outdoor pool and a children's pool, along with free cabanas, sunloungers and pool umbrellas - Free self-parking, plus valet parking (surcharge) - Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and access to a nearby health club - Luggage storage, a computer station and a vegetable garden - Guest reviews speak highly of the helpful staff Room features All 310 rooms have comforts, such as premium bedding and laptop-friendly workspaces, in addition to perks, such as air conditioning and bathrobes. Extra amenities include: - Recycling and LED light bulbs - Bidets, free toiletries and hairdryers - 49-inch LED TVs with premium channels - Free tea bags/instant coffee, electric kettles and daily housekeeping ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/40000000/39920000/39916400/39916323/3d02675e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Doubletree By Hilton Surabaya Surabaya Center - Pool - Kids pool - Parking included - Free WiFi 9.2 Wonderful 125 reviews £56 includes taxes & fees 9 Nov - 10 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=39916323&PinnedHotelID=39916323&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/16000000/15630000/15622900/15622804/f15fb6e7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Four Points by Sheraton Surabaya, Tunjungan Plaza Surabaya Center - Pool - Kids pool - Parking included - Free WiFi 9.4 Exceptional 290 reviews £68 includes taxes & fees 31 Oct - 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21 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=9056170&PinnedHotelID=9056170&HadPinnedHotel=true®ionId=-1&adults=2) ![Garden view](https://images.trvl-media.com/lodging/1000000/900000/895900/895837/23731519.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### JW Marriott Surabaya Surabaya Center - Pool - Hot tub - Kids pool - Parking included 9.2 Wonderful 453 reviews £93 includes taxes & fees 1 Nov - 2 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=895837&PinnedHotelID=895837&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/17000000/16440000/16438200/16438122/9c37d992.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fairfield by Marriott Surabaya Surabaya - Pool - Spa - Kids pool - Parking included 8.6 Excellent 179 reviews £29 includes taxes & fees 30 Oct - 31 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=16438122&PinnedHotelID=16438122&HadPinnedHotel=true®ionId=-1&adults=2) ![2 restaurants, international cuisine](https://images.trvl-media.com/lodging/17000000/16780000/16773600/16773509/36593342.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Vasa Hotel Surabaya Surabaya - Pool - Spa - Kids pool - Parking included 9.0 Wonderful 144 reviews £65 includes taxes & fees 16 Nov - 17 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=16773509&PinnedHotelID=16773509&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Height restrictions apply for on-site parking - 24-hour return airport shuttle at scheduled times and on request for a surcharge - Free self parking on site - Valet parking on site (IDR 50,000 per stay) ### Food and drink - Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 154,880 for adults and IDR 77,440 for children - A bar/lounge - A restaurant - Couples/private dining ### Restaurants on site - Djaman Doeloe Restaurant - Soiree Rooftop Bar ### Things to do - 18-hole adjacent golf course - Children's pool - Golf caddies - Golf carts - Golf driving range - Outdoor pool - Pro golf lessons - Pro golf shop - Shopping centre ### Family friendly - Children's pool - Outdoor pool ### Conveniences - 24-hour front desk - Guidebooks - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) ### Business services - Computer station - Conference centre - Coworking space ### Outdoors - Free pool cabanas - Outdoor furniture - Pool loungers - Pool umbrellas - Vegetable garden ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - Lift - Stair-free path to entrance - Well-lit path to entrance - Wheelchair-accessible path to lift ### More - 1 building - 17 floors - Art Deco architecture - At least 80% lighting from LEDs - Biodegradable coffee stirrers available - Built in 2019 - Comprehensive food waste policy - Comprehensive recycling policy - Designated smoking areas (fines apply) - Double-glazed windows - No plastic coffee stirrers - Reception hall - Rooftop garden - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Blackout drapes - Frette Italian sheets ### Bathroom - Bidet - Dressing gowns - Free toiletries - Hair dryer - Shampoo - Slippers - Soap - Toilet paper - Toothbrush and toothpaste - Towels provided ### Entertainment - 49-inch LED TV with premium cable channels ### Food and drink - Electric kettle - Free bottled water - Restaurant dining guides - Tea bags/instant coffee ### More - Air conditioning - Desk - Desk chair - Electrical adapters - Energy-saving switches in guestrooms - Iron/ironing board - Laptop workspace - LED lighting - Phone - Recycling - Safe - Water-efficient showers - Window screens ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Early check-in subject to availability Early check-in is available for a fee Contactless check-in and check-out are available Late check-in subject to availability Minimum check-in age - 17 ### Check-out Check-out before noon Contactless check-out Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for IDR 605000.0 per day. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately IDR 154880 for adults and from IDR 77440 for children - Airport shuttle fee: IDR 490000 per vehicle (one-way, maximum occupancy 4) - Valet parking fee: IDR 50000 per stay - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) - Rollaway bed fee: IDR 605000.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Noise-free guestrooms cannot be guaranteed Safety features at this property include a carbon monoxide detector, a smoke detector and a security system This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 6:00 AM to 8:00 PM Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Parking height restrictions apply ### Property is also known as Four Points by Sheraton Surabaya Pakuwon Indah Four Points by Sheraton Surabaya, Pakuwon Indah Hotel Four Points by Sheraton Surabaya, Pakuwon Indah Surabaya Four Points by Sheraton Surabaya, Pakuwon Indah Hotel Surabaya ## Frequently asked questions ### Does Four Points by Sheraton Surabaya, Pakuwon Indah have a pool? > Yes, this property has an outdoor pool and a children's pool. Pool access is from 6:00 AM to 8:00 PM. ### How much does it cost to stay at Four Points by Sheraton Surabaya, Pakuwon Indah? > As of 29 Oct 2025, prices found for a 1-night stay for 2 adults at Four Points by Sheraton Surabaya, Pakuwon Indah on 4 Nov 2025 start from £66.43, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Surabaya-Hotels-Four-Points-By-Sheraton-Surabaya.h40144880.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Four Points by Sheraton Surabaya, Pakuwon Indah pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Four Points by Sheraton Surabaya, Pakuwon Indah? > Self-parking is free at this property. ### What time is check-in at Four Points by Sheraton Surabaya, Pakuwon Indah? > Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours. ### What time is check-out at Four Points by Sheraton Surabaya, Pakuwon Indah? > Checkout is at noon. Late check-out is available for a fee (subject to availability). ### Does Four Points by Sheraton Surabaya, Pakuwon Indah provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of IDR 490000 per vehicle applies. ### Where is Four Points by Sheraton Surabaya, Pakuwon Indah located? > Situated in Surabaya, this golf hotel is steps from Pakuwon Mall and 2.5 mi (4 km) from Al-Akbar Mosque. Taman Bungkul and Tunjungan Plaza are also within 9 mi (15 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Four Points by Sheraton Surabaya, Pakuwon Indah Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.6 Cleanliness ### 9.6 Amenities ### 9.8 Staff & service ### 9.4 Eco-friendliness ### 9.4 Property conditions & facilities 10 - Excellent 148 8 - Good 27 6 - Okay 11 4 - Poor 1 2 - Terrible 2 ### 10/10 Excellent #### Goh 26 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Conveniently located above a huge mall woth lots of food options and shopping ##### Goh Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Adrian KimTju 30 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities It is right next to biggest Pakuwon Mall, connected to many luxus Condominium buildings behind the Mall, breakfast was very lavish, great choices, chef cook came out to greet guests, weekend breakfast has music orchestra and sing in local music, great experiences. ##### Adrian KimTju Stayed 8 nights in Jan 2024 ### 10/10 Excellent #### Steven 9 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel staff was super nice and breakfast was massive with so many options. It was connected to the mall so it's easy to get in and out to try new restaurants or go shopping. ##### Steven ### 10/10 Excellent #### Puguh 4 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The best hotel to stay in Surabaya ##### Puguh Stayed 10 nights in Jan 2025 ### 10/10 Excellent #### Verified traveller 9 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great stay Friendly and warm check in staff. Breakfast was excellent. Location is fantastic ##### Verified traveller Stayed 2 nights in Oct 2024 ### 8/10 Good #### Lulu 14 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great location and next to a mall. ##### Lulu Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Shaoju 3 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities very good hotel ##### Shaoju Stayed 1 night in Jul 2023 ### 10/10 Excellent #### Verified traveller 14 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The stay was very comfortable. It would be better that there are hooks/hanging bars to hang our wet swimming costumes in the toilet. Also, would appreciate there is a grab bar in the shower, for safety purposes. ##### Verified traveller Stayed 4 nights in May 2025 ### 10/10 Excellent #### Leng teck 13 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Will stay again ALL the hotel staff were so polite Breakfast was cheap yet so much variety and good quality food Hotel conveniently connected to a mega mall ##### Leng teck Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Martin 15 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Middle of the city, clean, easy access to the mall, varieties of food ##### Martin Stayed 3 nights in Oct 2024 ### 10/10 Excellent #### HITOSHI 18 Sept 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Especially the view from the bar was the best. ##### HITOSHI Stayed 2 nights in Sep 2023 ### 10/10 Excellent #### Noriaki 9 Mar 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice location and nice property ##### Noriaki Stayed 2 nights in Mar 2023 ### 10/10 Excellent #### GO 8 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great service and friendly staff ##### GO Stayed 3 nights in Jun 2024 ### 10/10 Excellent #### CHARLENE 6 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Service was exceptional and the food was delicious. Property is well-maintained. ##### CHARLENE Stayed 2 nights in May 2024 ### 10/10 Excellent #### Simon 29 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities Wonderful location. Foyer led straight into the mall. Gym facilities and pool were nice and breakfast buffet was exceptional. Only downside no kids crèche (there was one for the connecting hotel but required fees). ##### Simon Stayed 4 nights in Sep 2024 ### 10/10 Excellent #### Gina 30 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities Outstanding and very comfortable! ##### Gina Stayed 2 nights in Mar 2024 ### 10/10 Excellent #### Henry 3 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent! Very friendly and helpful staff! ##### Henry Stayed 13 nights in May 2024 ### 10/10 Excellent #### Henry 30 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very friendly and helpful staff! Direct access to Pakuwan Mall! Nice Pool and fitness Center! We stay in this hotel every year and will come again! ##### Henry Stayed 19 nights in Apr 2024 ### 10/10 Excellent #### Lynn 14 May 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Memorable stay at Four Points Sheraton Pakumon Nice location with Pakumon mall besides! Very clean and comfortable room.. Definitely my place to stay on my next trip in Surabaya. ##### Lynn Stayed 4 nights in May 2023 ### 10/10 Excellent #### Paul 28 May 2023 Liked: Cleanliness, staff & service, property conditions & facilities Access to the mall for dining and shopping ##### Paul Stayed 4 nights in May 2023 ### 8/10 Good #### Hideyuki 15 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is very good but the price is very high. ##### Hideyuki Stayed 1 night in Mar 2024 ### 10/10 Excellent #### Abhishek 17 Aug 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Awesome it was amazing stay, the staff are so courteous, they make life very easy ##### Abhishek Stayed 1 night in Aug 2022 ### 10/10 Excellent #### Henry 9 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything perfect! ##### Henry Stayed 7 nights in Jul 2024 ### 10/10 Excellent #### Ivan 4 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great view from the rooftop and nice swimming pool ##### Ivan Stayed 2 nights in Jun 2024 ### 10/10 Excellent #### Adrian KimTju 5 Jan 2024 Liked: Amenities by the capabilities of chef M.Hidayat, great gourmet cook, came out to greet people , listened to our opinion, that made my one week stay so memorable, this is the second time that I stayed at Four Points Pakuwon, will stay there again if I am in Surabaya ##### Adrian KimTju Stayed 7 nights in Dec 2023 ## Expedia's Latest Trends ### Hotels > [Blue Lagoon Avia Villas](https://www.expedia.co.uk/Ceningan-Island-Hotels-Blue-Lagoon-Avia-Villas.h29281205.Hotel-Information) > > [Desa Di Bali Villas](https://www.expedia.co.uk/Kerobokan-Hotels-Desa-Di-Bali-Villas.h13365716.Hotel-Information) > > [La Cabane Bali](https://www.expedia.co.uk/Jimbaran-Hotels-La-Cabane-Bali.h35574446.Hotel-Information) > > [The Kayon Jungle Resort](https://www.expedia.co.uk/Payangan-Hotels-The-Kayon-Jungle-Resort-By-Pramana.h27273708.Hotel-Information) > > [Jumeirah Bali](https://www.expedia.co.uk/Pecatu-Hotels-Jumeirah-Bali.h41889460.Hotel-Information) > > [The Udaya Resorts and Spa](https://www.expedia.co.uk/Ubud-Hotels-The-Udaya-Resorts-And-Spa.h17447297.Hotel-Information) > > [The LUXE Ubud, a Boutique Hotel](https://www.expedia.co.uk/Ubud-Hotels-Luxe-Villas-Bali.h12280671.Hotel-Information) > > [Wilsons Retreat](https://www.expedia.co.uk/Gili-Trawangan-Hotels-Wilsons-Retreat.h18163906.Hotel-Information) > > [Katamaran Hotel & Resort Lombok](https://www.expedia.co.uk/Senggigi-Hotels-Katamaran-Hotel-Resort.h14654357.Hotel-Information) > > [Padma Resort Ubud](https://www.expedia.co.uk/Payangan-Hotels-Padma-Resort-Ubud.h11080109.Hotel-Information) > > [Alila Ubud. 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