Crown Prince Hotel Surabaya

Property class: 4

Choose dates to view prices

Located close to Tunjungan Plaza and Surabaya Plaza Shopping Mall, Crown Prince Hotel Surabaya provides a terrace, a coffee shop/cafe and a garden. Treat yourself to some rest and relaxation at Alaya Spa, the on-site spa. The on-site international cuisine restaurant, Avallon, offers breakfast, lunch and dinner. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is £20
includes taxes & fees
22 Nov - 23 Nov

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Cozy Double

A hotel room with a large bed, a view of a cityscape through a window, a blue patterned wall, and a modern bathroom with a sink and mirror.

Cozy Double

  • City view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Comfy

A modern hotel room with a large bed, a desk, and a chair. There is a TV mounted on the wall and a window with a city view.

Comfy

  • City view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Charming

A hotel room with a bed, a desk, and a chair. There is a window with curtains, a television on the wall, and a city view.

Charming

  • City view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classy

A modern living room with a sofa, coffee table, and a dining area with a chair and table.

Classy

  • City view
  • 559 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Cozy Twin

A hotel room with two beds, a large window with a city view, a flat-screen TV, and a green ottoman.

Cozy Twin

  • City view
  • 237 sq ft
  • Sleeps 2
  • 2 Single Beds

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  • Pool
  • Kids’ pool
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About the area

Located in Surabaya Center, a neighbourhood in Surabaya, Crown Prince Hotel Surabaya is in a shopping district. Red Bridge and Chinatown are notable landmarks, and travellers looking to shop may want to visit Tunjungan Plaza and Surabaya Plaza Shopping Mall. Grand City Surabaya and Royal Plaza Surabaya are two other places to visit that come recommended. Visit our Surabaya travel guide
Map
Jl. Basuki Rahmat 123 - 127, Surabaya, East Java, 60271

What's nearby

  • Sharp Bamboo Monument
    8 min walk - 0.4 miles
  • Tunjungan Plaza
    9 min walk - 0.5 miles
  • Grahadi
    9 min walk - 0.5 miles
  • Surabaya Plaza Shopping Mall
    15 min walk - 0.8 miles
  • Grand City Surabaya
    1 min drive - 0.9 miles

Getting around

  • Surabaya Pasar Turi Station
    8 min drive
  • Surabaya Kota Station
    10 min drive
  • Surabaya (SUB-Juanda)
    35 min drive

Restaurants

  • Point Coffee
    1 min walk
  • Black Owl
    1 min walk
  • Warkop Cak Man TGS
    1 min walk
  • Pangsit Mie Ayam JAKARTA
    1 min walk
  • depot sate madurasa
    2 min walk

About this property

Crown Prince Hotel Surabaya

  • Upscale hotel near Tunjungan Plaza
  • Located close to Surabaya Plaza Shopping Mall and Grand City Surabaya, Crown Prince Hotel Surabaya provides a terrace, a coffee shop/cafe and a garden. Treat yourself to some rest and relaxation at Alaya Spa, the on-site spa. The on-site international cuisine restaurant, Avallon, offers breakfast, lunch and dinner. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
  • Additional perks include:
    • An outdoor pool and a children's pool
    • Free self-parking and valet parking
    • Buffet breakfast (surcharge), a free shopping centre shuttle and concierge services
    • Tour/ticket information, a 24-hour front desk and a front desk safe
  • Room features
  • All 211 rooms have comforts, such as 24-hour room service and laptop-compatible safes, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning.
  • More conveniences in all rooms include:
    • Bathrooms with showers and bidets
    • Flat-screen TVs with digital channels
    • Wardrobes/cupboards, electric kettles and daily housekeeping

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Frequently asked questions

Does Crown Prince Hotel Surabaya have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Crown Prince Hotel Surabaya?

As of 24 Oct 2026, prices found for a 1-night stay for 2 adults at Crown Prince Hotel Surabaya on 22 Nov 2026 start from £20, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crown Prince Hotel Surabaya pet-friendly?

No, pets are not allowed at this property.

How much is parking at Crown Prince Hotel Surabaya?

Self-parking and valet parking are free at this property.

What time is check-in at Crown Prince Hotel Surabaya?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Crown Prince Hotel Surabaya?

Checkout is at noon.

Does Crown Prince Hotel Surabaya provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 300000 per vehicle applies.

Where is Crown Prince Hotel Surabaya located?

Located in Surabaya Center, this spa hotel is within a 15-minute walk of Tunjungan Plaza and Surabaya Plaza Shopping Mall. Grand City Surabaya and Red Bridge are also within 3 mi (5 km). Surabaya Gubeng Station is 28 minutes by foot.

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Reviews

Crown Prince Hotel Surabaya Reviews

8.0

Very good

7.8

Cleanliness

8.0

Location

8.2

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 18 out of 55 reviews
Rating 8 - Good. 23 out of 55 reviews
Rating 6 - Okay. 10 out of 55 reviews
Rating 4 - Poor. 4 out of 55 reviews
Rating 2 - Terrible. 0 out of 55 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended !

Easy checking in - kind & helpful staff - ok breakfast - good location. Nice views / good stop over - slightly modern theme and not too dates hotel - recommend
Stayed 4 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Crown prince hotel June 25

I was delighted with the room, not your standard design. Snacks were free and there was a water cooler in the hallway, which is very handy and less wastage. Would definitely stay there again.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very comfortable friendly hotel

Very comfortable hotel with friendly staff and it catered all my needs and I want thank every one in the hotel for for their professional service, and one of the best thing I like most is the availability of fresh water in the hallway 24/7 usually when I travel I’m buying bottles of water, breakfast buffet was nice, pool was simply enjoyable, housekeeping was always clean and neat, the reception staff were always cheerful and friendly, the concierge very helpful. I recommended this hotel to my friends and I’ll stay there again because it’s good amenities and hotels professional staff and best of all everything needed from outdoors was within walking distance
Stayed 9 nights in Jun 2024
Verified review

6/10 Okay

Disliked: Amenities, property conditions & facilities
All OK except for the telephone in the room is not working. Whenever I need something, I need to go down to lobby reception desk which is troublesome to me. Hotel staff should have checked facilities in each room regularly to make sure all in good working condition.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un hôtel vraiment sympa , bien entretenu ! Le petit dej est vraiment bien , la piscine agréable !
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
很棒
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay

Excellent location!
Stayed 2 nights in Jul 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とてもキレイで清潔であった シャワーの水圧がもう少し欲しい
Stayed 2 nights in Apr 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay

As usual, always stay here when in Surabaya. Prices are comfortable and room is very clean
Stayed 2 nights in Jan 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay in Surabaya

Good condition rooms, clean and comfortable. Very good breakfast
Stayed 1 night in Aug 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, best and healthy welcome juice.

Experienced faulty kettle, called receptionist, they immediately replaced the kettle..best breakfast buffet, my family loves the breakfast buffet
Stayed 3 nights in Apr 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable Stay

Location is good with a mega shopping centre nearby
Stayed 3 nights in Mar 2018
Verified review

4/10 Poor

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service

HOUSEKEEPING

VERY POOR HOUSEKEEPING SERVICE.. NO SOAP, NO TOILET TISSUE, WE HAVE TO BUY OUR OWN, TOWELS ARE GREY COLORED WITH HOLES. WHEN WE NOTIFIED THE HOUSEKEEPING DEPARTMENT, THEY COMPLETELY IGNORED US. WE HAD VERY DISAPPOINTING EXPERIENCE FOR 5 DAYS!
Stayed 5 nights in Feb 2018
Verified review

6/10 Okay

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Surabaya

Service poor. Not a good location very noisy Breakfast terrible
Stayed 5 nights in Jan 2018
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Untuk Breakfast di hotel tersebut kurang enak, sangat sederhana untuk sekelas hotel bintang 4
Stayed 1 night in Nov 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel. Centre of city. Good staff.

Bfast menu can be better. Otherwise a good Hotel located centre to teh city. Excellent pool and rooms were clean and tidy.
Stayed 1 night in Sep 2017
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

will not stay again

second stay was not good ,bathroom dirty,2 singles instead of queen bed,breakfast was not like my first visit but the area is very good.
Stayed 2 nights in Sep 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Close to city and tunjungan plaza.

Good service. Fast checkin and checkout. Nice and cheap buffet dinner. No spa as advertised.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel and family friendly

I enjoyed my stay at the hotel and would recommend it to friends who may travel to Surabaya.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay.

Cozy and comfortable to stay
Verified review

6/10 Okay

Disliked: Staff & service, property conditions & facilities

Juste bof

La connexion Internet n'a jamais vraiment bien fonctionné malgré mes réclamations. Bizarrement, alors que dans ce pays, une majorité de personnes maîtrise l'anglais, dans cet hôtel, j'ai eu toutes les peines du monde pour rencontrer du personnel qui le comprenait et le parlait. Le restaurant est à proscrire. Nourriture sans intérêt et le plus souvent de très mauvaise qualité. Le buffet est un ramassis de plats qui ont souvent plusieurs jours. Je me demande encore comment je ne suis pas tombé malade. Manifestement, il manque également des étagères ou des tiroirs dans les chambres pour qui veut sortir son linge de la valise pour un séjour prolongé.
Verified review

8/10 Good

Liked: Staff & service
Disliked: Room comfort

Friendly and polite staff

Staff has good attitude. Maintenance staff arrived fast after we called about the air con. However towels in room are insufficient. Only 2 bath towels and floor mats. No towel for hair. Bed is huge and comfy.
Verified review

6/10 Okay

Liked: Cleanliness

Good location hotel

the room is quite small eventhough location is good...I dont think can be catagorized as a 4 star hotel :(...maybe 3 star is more suitable...
Verified review

6/10 Okay

Liked: Cleanliness, staff & service

Very small boutique hotel

I'm not quite sure if it can be categorized as 4 stars hotel. I'm kind of leaning towards 3 "stars". The room is very small even we booked "alexandrite" room. No extra chairs in the room so if you expect any guess (visiting you while you're in town) - you should see them in the lobby. Overall, it was not too bad.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, very polite staff, shuttle bus to nearby shopping center.