Title: Doubletree By Hilton Surabaya Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Doubletree By Hilton Surabaya Luxury hotel connected to the convention centre in Surabaya with free parking ![Exterior](https://images.trvl-media.com/lodging/40000000/39920000/39916400/39916323/3d02675e.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/40000000/39920000/39916400/39916323/3d21c09d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Meeting facility](https://images.trvl-media.com/lodging/40000000/39920000/39916400/39916323/52f8162c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Business centre](https://images.trvl-media.com/lodging/40000000/39920000/39916400/39916323/f9a1bcf3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Executive lounge](https://images.trvl-media.com/lodging/40000000/39920000/39916400/39916323/71440416.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies At Doubletree By Hilton Surabaya, travelers find a modern retreat in Genteng. Parents relax poolside with drinks while kids enjoy the playground and arcade/game room. The hotel offers practical amenities like dry cleaning services and free self-parking. 9.2 Wonderful ## Popular amenities - - - Pool - Bar - Parking available - Gym £52 includes taxes & fees 9 Nov - 10 Nov ## Room options ### Check availability for these dates Tonight [Oct 29 - Oct 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=39916323&PinnedHotelID=39916323&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=39916323&PinnedHotelID=39916323&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 30 - Oct 31](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=39916323&PinnedHotelID=39916323&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=39916323&PinnedHotelID=39916323&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 31 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=39916323&PinnedHotelID=39916323&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=39916323&PinnedHotelID=39916323&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=39916323&PinnedHotelID=39916323&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=39916323&PinnedHotelID=39916323&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 23 of 23 rooms ![City view](https://images.trvl-media.com/lodging/40000000/39920000/39916400/39916323/1efc5b21.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Guest Room, 1 King Bed 9.2 Wonderful 13 reviews ### Highlights Soundproofed Individually furnished Air conditioning Connecting rooms available Smart TV Renovated in 2021 Separate bedroom Select Comfort bed - 377 sq ft - City view - Sleeps 3 - 1 King Bed ![Deluxe Room, 1 King Bed | 1 bedroom, Select Comfort beds, minibar, in-room safe](https://images.trvl-media.com/lodging/40000000/39920000/39916400/39916323/e3897741.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed 7.0 Good 2 reviews ### Highlights Separate sitting area Soundproofed Individually furnished Air conditioning Connecting rooms available Dining table Smart TV Renovated in 2021 - 570 sq ft - City view - Sleeps 3 - 1 King Bed ![Deluxe Suite, 1 King Bed | 1 bedroom, Select Comfort beds, minibar, in-room safe](https://images.trvl-media.com/lodging/40000000/39920000/39916400/39916323/c6bcb6ac.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite, 1 King Bed ### Highlights Separate dining area Separate sitting area Soundproofed Individually furnished Air conditioning Connecting rooms available Executive Lounge Dining table - 635 sq ft - 1 bedroom - City view - Sleeps 3 - 1 King Bed ![1 bedroom, Select Comfort beds, minibar, in-room safe](https://images.trvl-media.com/lodging/40000000/39920000/39916400/39916323/1f3ba8e1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, 1 King Bed 8.0 Very good 1 review ### Highlights Soundproofed Individually furnished Air conditioning Connecting rooms available Executive Lounge Smart TV Renovated in 2021 Separate bedroom - 377 sq ft - City view - Sleeps 3 - 1 King Bed ![Corner Suite, 1 King Bed | City view](https://images.trvl-media.com/lodging/40000000/39920000/39916400/39916323/ddd8b543.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Corner Suite, 1 King Bed ### Highlights Separate dining area Separate sitting area Soundproofed Individually furnished Air conditioning Connecting rooms available Executive Lounge Dining table - 969 sq ft - 1 bedroom - City view - Sleeps 3 - 1 King Bed ![Loft Suite, 1 King Bed | 1 bedroom, Select Comfort beds, minibar, in-room safe](https://images.trvl-media.com/lodging/40000000/39920000/39916400/39916323/e1213db0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Loft Suite, 1 King Bed 10.0 Exceptional 1 review ### Highlights Separate dining area Separate sitting area Soundproofed Individually furnished Air conditioning Connecting rooms available Executive Lounge Dining table - 1098 sq ft - 1 bedroom - City view - Sleeps 3 - 1 King Bed ![City view](https://images.trvl-media.com/lodging/40000000/39920000/39916400/39916323/1efc5b21.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Guest Room, 1 King Bed, Accessible ### Highlights Soundproofed Individually furnished Air conditioning Connecting rooms available Smart TV Renovated in 2021 Separate bedroom Select Comfort bed - 377 sq ft - City view - Sleeps 3 - 1 King Bed ![Premium Suite, 1 King Bed | City view](https://images.trvl-media.com/lodging/40000000/39920000/39916400/39916323/w3840h2705x0y0-188613f5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Suite, 1 King Bed 10.0 Exceptional 1 review ### Highlights Separate dining area Separate sitting area Soundproofed Individually furnished Air conditioning Connecting rooms available Executive Lounge Dining table - 700 sq ft - 1 bedroom - City view - Sleeps 3 - 1 King Bed ![Presidential Suite, 1 King Bed | 1 bedroom, Select Comfort beds, minibar, in-room safe](https://images.trvl-media.com/lodging/40000000/39920000/39916400/39916323/5610342b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Suite, 1 King Bed ### Highlights Separate dining area Separate sitting area Soundproofed Individually furnished Air conditioning Connecting rooms available Executive Lounge Dining table - 1485 sq ft - 1 bedroom - City view - Sleeps 3 - 1 King Bed ![City view](https://images.trvl-media.com/lodging/40000000/39920000/39916400/39916323/633b05df.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Guest Room, 2 Twin Beds 9.4 Exceptional 3 reviews ### Highlights Soundproofed Individually furnished Air conditioning Connecting rooms available Smart TV Renovated in 2021 Separate bedroom Select Comfort bed - 377 sq ft - City view - Sleeps 3 - 2 Single Beds ![City view](https://images.trvl-media.com/lodging/40000000/39920000/39916400/39916323/633b05df.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, 2 Single Beds ### Highlights Soundproofed Individually furnished Air conditioning Connecting rooms available Executive Lounge Smart TV Renovated in 2021 Separate bedroom - 377 sq ft - City view - Sleeps 3 - 2 Single Beds ![1 bedroom, Select Comfort beds, minibar, in-room safe](https://images.trvl-media.com/lodging/40000000/39920000/39916400/39916323/970d37c9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Twin Room - Sleeps 2 ![1 bedroom, Select Comfort beds, minibar, in-room safe](https://images.trvl-media.com/lodging/40000000/39920000/39916400/39916323/a27a7edd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive King Room - Sleeps 2 ![1 bedroom, Select Comfort beds, minibar, in-room safe](https://images.trvl-media.com/lodging/40000000/39920000/39916400/39916323/88bc61b3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Duplex Suite - Sleeps 3 ![Lobby](https://images.trvl-media.com/lodging/40000000/39920000/39916400/39916323/78c4ef3b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Suite - Sleeps 3 ![1 bedroom, Select Comfort beds, minibar, in-room safe](https://images.trvl-media.com/lodging/40000000/39920000/39916400/39916323/2f5af22c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Accessible King Room - Sleeps 2 ![1 bedroom, Select Comfort beds, minibar, in-room safe](https://images.trvl-media.com/lodging/40000000/39920000/39916400/39916323/f10aca33.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Suite - Sleeps 3 ![1 bedroom, Select Comfort beds, minibar, in-room safe](https://images.trvl-media.com/lodging/40000000/39920000/39916400/39916323/989f9010.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Corner King Suite - Sleeps 2 ![1 bedroom, Select Comfort beds, minibar, in-room safe](https://images.trvl-media.com/lodging/40000000/39920000/39916400/39916323/63fb3943.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe King Room - Sleeps 2 ![1 bedroom, Select Comfort beds, minibar, in-room safe](https://images.trvl-media.com/lodging/40000000/39920000/39916400/39916323/909d8555.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite - Sleeps 2 ![1 bedroom, Select Comfort beds, minibar, in-room safe](https://images.trvl-media.com/lodging/40000000/39920000/39916400/39916323/970d37c9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Guest Room - Sleeps 2 ![1 bedroom, Select Comfort beds, minibar, in-room safe](https://images.trvl-media.com/lodging/40000000/39920000/39916400/39916323/0a794406.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### King Guest Room - Sleeps 2 ![1 bedroom, Select Comfort beds, minibar, in-room safe](https://images.trvl-media.com/lodging/40000000/39920000/39916400/39916323/77d69e75.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### King Accessible Room - Sleeps 3 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSurabaya-Hotels-Doubletree-By-Hilton-Surabaya.h39916323.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSurabaya-Hotels-Doubletree-By-Hilton-Surabaya.h39916323.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-7.25699%2C112.73663&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=5qaVnZ4PMQ9mHOoyqo486gNjiw0=) Jl Tunjungan 12 East Java, Surabaya, 60275 #### What's nearby - BG Junction - 6 min walk - 0.4 miles - Tunjungan Plaza - 8 min walk - 0.4 miles - Grand City Surabaya - 2 min drive - 1.1 miles - Surabaya Plaza Shopping Mall - 2 min drive - 1.1 miles - Surabaya Zoo - 6 min drive - 3.8 miles #### Getting around - Margorejo Station - 7 min drive - Surabaya Pasar Turi Station - 19 min walk - Surabaya (SUB-Juanda) - 44 min drive #### Restaurants - ‪We The Fork - ‬3 min walk - ‪The Koffee - ‬1 min walk - ‪Thirthy Three Coffee Bar - ‬3 min walk - ‪Jokopi - ‬2 min walk - ‪JDA Kopi - ‬2 min walk ## About this property ### Doubletree By Hilton Surabaya Luxury family-friendly hotel remodelled in 2021 and located near Tunjungan Plaza You can look forward to a poolside bar, a coffee shop/cafe and a playground at Doubletree By Hilton Surabaya. Stay connected with free WiFi in public areas, and guests can find other amenities, such as an arcade/games room and dry cleaning/laundry services. You'll also enjoy perks such as: - An outdoor pool and a children's pool - Free self-parking, plus valet parking (surcharge) - Limo/town car service, buffet breakfast (surcharge) and bike hire - A front desk safe, free newspapers and concierge services Room features All 310 individually furnished rooms offer comforts, such as 24-hour room service and laptop-compatible safes, in addition to thoughtful touches, such as laptop-friendly workspaces and air conditioning. Extra conveniences in all rooms include: - Select Comfort beds and rollaway/extra beds (surcharge) - Free toiletries and hairdryers - 43-inch Smart TVs with premium channels - Wardrobes/cupboards, coffee/tea makers and daily housekeeping ## Similar properties ![Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/16000000/15630000/15622900/15622804/f15fb6e7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Four Points by Sheraton Surabaya, Tunjungan Plaza Surabaya Center - Pool - Kids pool - Parking included - Free WiFi 9.4 Exceptional 290 reviews £68 includes taxes & fees 31 Oct - 1 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=15622804&PinnedHotelID=15622804&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 6:00 AM to 8:00 PM, free pool cabanas, pool umbrellas](https://images.trvl-media.com/lodging/1000000/10000/9100/9013/a25a803b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Shangri-La Surabaya Surabaya - Pool - Hot tub - Spa - Kids pool 8.8 Excellent 235 reviews £51 includes taxes & fees 21 Nov - 22 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=9013&PinnedHotelID=9013&HadPinnedHotel=true®ionId=-1&adults=2) ![Rooftop bar, al fresco dining, open daily](https://images.trvl-media.com/lodging/41000000/40150000/40144900/40144880/993983eb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Four Points by Sheraton Surabaya, Pakuwon Indah Surabaya - Pool - Kids pool - Parking included - Free WiFi 9.4 Exceptional 189 reviews £66 includes taxes & fees 2 Nov - 3 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=40144880&PinnedHotelID=40144880&HadPinnedHotel=true®ionId=-1&adults=2) ![Garden view](https://images.trvl-media.com/lodging/1000000/900000/895900/895837/23731519.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### JW Marriott Surabaya Surabaya Center - Pool - Hot tub - Kids pool - Parking included 9.2 Wonderful 453 reviews £93 includes taxes & fees 1 Nov - 2 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=895837&PinnedHotelID=895837&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/10000000/9060000/9056200/9056170/8c52baa8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Ciputra World Surabaya managed by Swiss-Belhotel International Gunung Sari - Pool - Hot tub - Spa - Kids pool 8.8 Excellent 251 reviews £50 includes taxes & fees 11 Nov - 12 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-11&endDate=2025-11-12&selected=9056170&PinnedHotelID=9056170&HadPinnedHotel=true®ionId=-1&adults=2) ![4 restaurants, breakfast, lunch, dinner served; 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wired internet (surcharge) - Available in some public areas: Free WiFi ### Parking and transport - 24-hour return airport shuttle at scheduled times and on request for a surcharge - Free area shuttle - 24-hour train station pick-up and drop-off shuttle (surcharge) - Train station shuttle on request - Free shopping centre shuttle - Limo/town car service - Free secured self parking on site - Secured valet parking on site (IDR 50,000 per day) - Wheelchair-accessible parking and van parking available ### Food and drink - Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: IDR 250,000 for adults and IDR 125,000 for children - A bar/lounge - A coffee shop/cafe - A poolside bar - A restaurant - Coffee and tea in common areas - Hosted evening meal available on weekends for a fee of IDR 350,000; reservation required - Snack bar/deli ### Restaurants on site - Cloud 22 Rooftop Bar - Makan Kitchen - The Koffee Deli & More ### Things to do - 24-hour health club - Arcade/game room - Bicycle rentals - Children's pool - Free children's club - Outdoor pool - Playground ### Family friendly - Arcade/game room - Baby toys - Children's games - Children's pool - Children's toys - Free area shuttle - Free children's club - Laundry facilities - Outdoor pool - Playground - Rollaway/extra bed (surcharge) - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance - Turndown service - Wedding services ### Business services - 16 meeting rooms - Business centre - Computer station ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 1 accessible parking space - Accessible train station shuttle - Braille/raised signage - No lift (single-level property) - Stair-free path to entrance - Valet for wheelchair-equipped vehicles - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible public bathroom - Wheelchair-accessible restaurant - Wheelchair-accessible van parking - Wheelchairs on site ### More - Banquet hall - Built in 2020 - Renovated entire property - January 2021 - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Rollaway/extra bed (surcharge) - Select Comfort mattress ### Bathroom - Dressing gowns - Free toiletries - Hair dryer - Shampoo - Slippers - Soap - Toilet paper - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - 43-inch smart TV with premium cable channels - MP3 dock ### Food and drink - 24-hour room service - Coffee/tea maker - Free bottled water - Minibar ### More - Air conditioning - Connecting rooms available - Desk - Desk chair - Electrical adapters - Free daily newspapers - Individual furnishings - Iron/ironing board - Laptop workspace - Laptop-compatible safe - Phone - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: midnight Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for IDR 544500 per night. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately IDR 250000 for adults and from IDR 125000 for children - Fee for in-room wireless Internet: IDR 150000 per 24-hour period (rates may vary) - Fee for in-room wired Internet: IDR 150000 per 24-hour period (rates may vary) - Airport shuttle fee: IDR 450000 per vehicle (one-way, maximum occupancy 4) - Valet parking fee: IDR 50000 per day - Rollaway bed fee: IDR 544500 per night - Hosted evening meal: IDR 350000 The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Pool access available from 6:00 AM to 8:00 PM The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property A car is recommended for transport to and from this property ### Property is also known as Doubletree By Hilton Surabaya Hotel Doubletree By Hilton Surabaya Surabaya Doubletree By Hilton Surabaya Hotel Surabaya ## Frequently asked questions ### Does Doubletree By Hilton Surabaya have a pool? > Yes, this property has an outdoor pool and a children's pool. Pool access is from 6:00 AM to 8:00 PM. ### How much does it cost to stay at Doubletree By Hilton Surabaya? > As of 29 Oct 2025, prices found for a 1-night stay for 2 adults at Doubletree By Hilton Surabaya on 9 Nov 2025 start from £51.74, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Surabaya-Hotels-Doubletree-By-Hilton-Surabaya.h39916323.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Doubletree By Hilton Surabaya pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Doubletree By Hilton Surabaya? > Self-parking is free at this property. ### What time is check-in at Doubletree By Hilton Surabaya? > Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours. ### What time is check-out at Doubletree By Hilton Surabaya? > Checkout is at noon. ### Does Doubletree By Hilton Surabaya provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of IDR 450000 per vehicle applies. ### Where is Doubletree By Hilton Surabaya located? > This family-friendly Surabaya hotel is located in the historical district, within a 10-minute walk of BG Junction and Tunjungan Plaza. Grahadi and Joko Dolog Statue are also within 15 minutes. Surabaya Kota Station is 25 minutes by foot and Surabaya Pasar Turi Station is 19 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Doubletree By Hilton Surabaya Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 96 8 - Good 17 6 - Okay 5 4 - Poor 4 2 - Terrible 3 ### 9.4/10 Cleanliness ### 9.4/10 Staff & service ### 9.2/10 Amenities ### 9.2/10 Property conditions & facilities ### 9.0/10 Eco-friendliness ### 10/10 Excellent #### Vanesha Yanestissia S. 28 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities great location, super staff, good breakfast, kids friendly ##### Vanesha Yanestissia S. Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Monica 5 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely hotel in a great location. Friendly staff, super clean, comfy bed, and lovely pool. ##### Monica ### 10/10 Excellent #### Sue Phay 12 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Second time staying at this hotel. Very good and comfortable as usual. Staff, room, breakfast are all great! ##### Sue Phay Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Monica 6 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Location,cleanliness, super helpful staff. The rooms were nice and bed wss comfy. ##### Monica Stayed 4 nights in Jul 2025 ### 8/10 Good #### Mark 9 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Welcoming staff and security members. A pleasant welcoming fragrance in lobby. Nicely decorated and spacious. The only problem is that Surabaya has no real attractions to offer. ##### Mark Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Sue Phay 16 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very comfortable hotel. Bed is really nice. Breakfast spread is fantastic. Staffs are also very helpful. ##### Sue Phay Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Mikael 22 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great stay! Very friendly and serviceminded staff. Our room was just perfect; clean, big, with a very comfortable bed. ##### Mikael Stayed 1 night in Jun 2025 ### 8/10 Good #### Miranda 1 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great breakfast and lovely rooms. ##### Miranda Stayed 1 night in Jan 2025 ### 8/10 Good #### Ann 2 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A nice and friendly hotel. Walking distance to many cafes and restaurants. Very near the big shopping mall, Tunjugan Plaza about 10 minutes walk. There is a museum just across the street too. It will be great if their hand towels and floor towels are white. They look dirty as they are not white. Overall it a good hotel. Firm bed, nice hotel restaurant, friendly staff and nice lobby cafe too. They even give us a cookie each during check in. ![](https://a.travel-assets.com/ugc/hotel-reviews/09edeb47-31a2-4632-abce-a32905fd56fe-1759444308429.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/2d4971f5-2e18-4efe-b9b3-a2a83aa725e1-1759444308535.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Ann Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Loke Ann 15 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had a very pleasant stay at Doubletree although it was for 1-night only. Upon arrival at the hotel we received a free upgrade to a Deluxe King Suite. The room is spacious, well furnished and spotless. There is a good spread of international and local dishes for breakfast.The service staff are excellent. We are looking forward to stay here again during our next trip in Surabaya. ##### Loke Ann Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Yoshiyuki 27 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities From the DoubleTree Hotel, it takes about 10 minutes on foot to BG Junction Mall and about 15 minutes to Tunjungan Plaza. However, you need to cross busy roads, so walking can be a bit challenging. ![](https://a.travel-assets.com/ugc/hotel-reviews/0d88e73e-e3b5-4728-b572-9ea9067ef828-1756283859796.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Yoshiyuki Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Timea 22 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was very easy to communicate with the hotel and they arranged for us to airport pick up and the driver was very helpful and very friendly. Hotel is just like in Europe very please, check in very helpful and friendly people and of course cookies it was amazing make my day . Thank you HILTON :) ##### Timea Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Dwi 20 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities All good, I like 🙂 ##### Dwi Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Juliana Commers 21 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fantastic service and the staff Fantastic service and the staff at this hotel. ![](https://a.travel-assets.com/ugc/hotel-reviews/936EC318F08C57A94F63CAC28EAD3AC63F5BDB501740126485487.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/D9AE10AE4B29C06EA36523F90248DD921AF3829C1740126485375.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/80DB5CC984FAED29A6BE3248D0DB384202E0067A1740126485858.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/BA6E33CCD56D3C2C7D6F72476715E0E9AF17EBB91740126485835.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Juliana Commers Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Betsy 17 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I love the excellent services provided by the staff at the hotel. They are very approachable and sincere, which made my stay super pleasant. I would like to thank the front desk and the Koffee staff esp. Farrel, Yusuf and Shinta for the great service when I needed a birthday surprise for my travel mate and they did the birthday wish choc for me (yummy too). Thank you very much for the housekeeping staff too as I left the tips on the table but the staff didn’t take. I am indeed blessed and heartened to see such honest and sincere people at this hotel. Finally, I hope to return to Surabaya and stay at this hotel again. A BIG thank you to you all! ![Nice and clean room](https://a.travel-assets.com/ugc/hotel-reviews/087142cb-5732-4d2c-8935-ef5bc200f03a-1758127559366.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Betsy Stayed 3 nights in Sep 2025 ### 8/10 Good #### Cynthia 14 Jul 2025 Liked: Amenities Right in the middle of Tunjungan. Nice breakfast. But the hotel needs to provide new sheets. The sheets aren’t clean because it is old and full of blotches from stain that could not be bleached any longer. Aside from the sheets, everything is good. ![](https://a.travel-assets.com/ugc/hotel-reviews/2e4d288c-2715-4d68-886a-ce328607a662-1752470394670.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Cynthia Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Paul 8 Feb 2025 Liked: Cleanliness, property conditions & facilities Friendly staff ##### Paul Stayed 1 night in Jan 2025 ### 8/10 Good #### Richard 23 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel was good. Meals were a bit expensive. ##### Richard Stayed 4 nights in Jan 2025 ### 10/10 Excellent #### Bin Osman 18 Aug 2022 Liked: Cleanliness, staff & service The staff very friendly & breakfast is good. ##### Bin Osman Stayed 7 nights in Aug 2022 ### 10/10 Excellent #### Mayra 21 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### This is the place! This place is impeccable!! I honestly didn’t leave the hotel much during my short stay. The hotel itself is beautiful, the staff is so professional and kind, the buffet style breakfast was great, and the gym facilities were really nice to have. There’s a shopping center walking distance and restaurants on the way. I would definitely stay here again!! ##### Mayra Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Sianto 9 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities good location ##### Sianto Stayed 3 nights in Aug 2024 ### 10/10 Excellent #### Amuthavalli Shanthi 21 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel was clean and spacious. Lovely decor. The food in the restaurant offered lots of choices for their buffet. Room was spacious and offered a lovely view. Great stay! ##### Amuthavalli Shanthi Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Kenichi 7 Nov 2024 Liked: Staff & service, amenities, property conditions & facilities It was wonderful stay at this time. Although i was not sure about Surabaya but could feel safe and comfortable. Staff were so friendly and helpful, meals at buffet was so nice with so many menus. I like to come back again! ##### Kenichi Stayed 3 nights in Nov 2024 ### 10/10 Excellent #### Angel 24 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities Each staff was very welcoming and polite. The hotel service was very pleasant. ##### Angel Stayed 2 nights in Mar 2024 ### 10/10 Excellent #### Aloysius Giovanni 26 Jun 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice hotel in Surabaya city center It is amazing stay in this hotel, their location is in newly renovated Surabaya city center. their room was comfort and their breakfast choice was abundance. ##### Aloysius Giovanni Stayed 2 nights in Jun 2023 ## Expedia's Latest Trends ### Hotels > [The Royal Foresters](https://www.expedia.co.uk/Ascot-Hotels-The-Royal-Foresters.h23318005.Hotel-Information) > > [Worcester Bank House Hotel Spa & Golf, BW Premier Collection](https://www.expedia.co.uk/Worcester-Hotels-Worcester-Bank-House-Hotel-Spa-Golf.h41547.Hotel-Information) > > [NH Collection Venezia Murano Villa](https://www.expedia.co.uk/Venice-Hotels-NH-Collection-Venezia-Murano-Villa.h46991215.Hotel-Information) > > [Hotels in Brooklyn](https://www.expedia.co.uk/Brooklyn-Hotels.d177851.Travel-Guide-Hotels) > > [Aroeira Lisbon Hotel - Sea & Golf Hotel](https://www.expedia.co.uk/Lisbon-District-Hotels-Aroeira-Lisbon-Hotel-Sea-Golf-Resort.h40205422.Hotel-Information) > > [Hotels near Praia de Santa Monica](https://www.expedia.co.uk/Praia-De-Santa-Monica-Hotels.0-l6101584-0.Travel-Guide-Filter-Hotels) > > [Victoria Inn Brewhouse B&B](https://www.expedia.co.uk/Haverfordwest-Hotels-Victoria-Inn-Brewhouse-BB.h30496831.Hotel-Information) > > [Three Queens Hotel](https://www.expedia.co.uk/Burton-On-Trent-Hotels-Three-Queens-Hotel.h6295754.Hotel-Information) > > [Lazaat Hotel](https://www.expedia.co.uk/Cottingham-Hotels-Lazaat-Hotel.h4056098.Hotel-Information) > > [Hotels in Nigeria](https://www.expedia.co.uk/Destinations-In-Nigeria.d136.Hotel-Destinations) > > [Hotels in Chester](https://www.expedia.co.uk/Chester-Hotels.d6590.Travel-Guide-Hotels) > > [Apartamentos Typic Oasis Sa Tanca](https://www.expedia.co.uk/Santa-Eulalia-Del-Rio-Hotels-Oasis-Sa-Tanca.h9118074.Hotel-Information) > > [Norfolk Mead](https://www.expedia.co.uk/Norwich-Hotels-Norfolk-Mead.h9083254.Hotel-Information) > > [Linton Collection - 28 North Bridge](https://www.expedia.co.uk/Edinburgh-Hotels-Linton-Collection-28-North-Bridge.h11500437.Hotel-Information) > > [Hotels with Early Check-in in London City Centre](https://www.expedia.co.uk/London-City-Centre-London-Hotels-Hotel-With-Early-Check-In.0-n6195474-0-thotelwithearlycheckin.Travel-Guide-Filter-Hotels) > > [Balfour Miami Beach, a Morgans Originals hotel](https://www.expedia.co.uk/Miami-Hotels-The-Balfour-Hotel.h868695.Hotel-Information) > > [Hotels with Pool in Torquay](https://www.expedia.co.uk/Torquay-Hotels-Hotels-With-Pool.0-0-d5453-tHotelswithPool.Travel-Guide-Filter-Hotels) > > [Beach Resorts & Hotels in Wales](https://www.expedia.co.uk/Destinations-In-Wales-Beach-Hotels.0-0-d11220-tBeachHotels.Hotel-Filter-Destinations) ### Flights > [flights from zanzibar intl airport](https://www.expedia.co.uk/lp/airports/znz/flights-from-zanzibar-intl-airport) > > [Fiji Airways](https://www.expedia.co.uk/Fiji-Airways-Flights.cFJ.Travel-Guide-Airlines) > > [Flights from Bristol (BRS) to New York (JFK)](https://www.expedia.co.uk/lp/flights/brs/jfk/bristol-to-new-york) > > [Flights from Sepang (KUL) to Makini (BAJ)](https://www.expedia.co.uk/lp/flights/kul/baj/kuala-lumpur-to-bali) ### Cars > [Car hire in Brighouse](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Brighouse.d4585.Car-Hire-Guide) ### Packages > [Vienna Christmas Market](https://www.expedia.co.uk/Vienna-Christmas-Market-Innere-Stadt.d553248621563232834.Attraction) > > [Mexico City Holidays](https://www.expedia.co.uk/Mexico-City.d178285.Holidays-City-Breaks) ### General > [Visit Bahrain](https://www.expedia.co.uk/Bahrain.dx14)