Title: Palm Park Hotel Surabaya Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=28862307&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Palm Park Hotel Surabaya Travelers can immerse themselves in culture at the on-site art gallery before stepping out to explore the adjacent Surabaya Plaza Shopping Mall ## Photo gallery for Palm Park Hotel Surabaya ![Breakfast served - Palm Park Hotel Surabaya (Surabaya)](https://images.trvl-media.com/lodging/29000000/28870000/28862400/28862307/25548493.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Reception - Palm Park Hotel Surabaya (Surabaya)](https://images.trvl-media.com/lodging/29000000/28870000/28862400/28862307/3993e653.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Room | Desk, free WiFi - Palm Park Hotel Surabaya (Surabaya)](https://images.trvl-media.com/lodging/29000000/28870000/28862400/28862307/7dba7c40.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property – evening/night - Palm Park Hotel Surabaya (Surabaya)](https://images.trvl-media.com/lodging/29000000/28870000/28862400/28862307/65268cdc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - Palm Park Hotel Surabaya (Surabaya)](https://images.trvl-media.com/lodging/29000000/28870000/28862400/28862307/639f220d.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Palm Park Hotel Surabaya blends art and city excitement perfectly. Guests can explore the art gallery, enjoy the arcade/game room, or shop at the connected mall. Kemiri restaurant serves breakfast, and the snack bar/deli offers quick bites all day. ## Reviews 8.6 Excellent ## Popular amenities - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available - Parking available - Business services ## Room options ### Check availability for these dates Tonight [Feb 5 - Feb 6](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-05&endDate=2026-02-06&selected=28862307&PinnedHotelID=28862307&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-05&endDate=2026-02-06&selected=28862307&PinnedHotelID=28862307&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Feb 6 - Feb 7](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-07&selected=28862307&PinnedHotelID=28862307&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-07&selected=28862307&PinnedHotelID=28862307&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Feb 6 - Feb 8](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=28862307&PinnedHotelID=28862307&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=28862307&PinnedHotelID=28862307&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb 13 - Feb 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=28862307&PinnedHotelID=28862307&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=28862307&PinnedHotelID=28862307&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 3+ beds 1 bed Showing 5 of 5 rooms ### View all photos for Deluxe Triple Room ![Deluxe Triple Room | Desk, free WiFi](https://images.trvl-media.com/lodging/29000000/28870000/28862400/28862307/40e2582f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Triple Room ### Highlights Air conditioning LED TV Private bathroom Free bottled water Electric kettle Cable channels Wardrobe Desk - City view - 301 sq ft - Sleeps 3 - 3 Single Beds ### View all photos for Suite ![Suite | Desk, free WiFi](https://images.trvl-media.com/lodging/29000000/28870000/28862400/28862307/ff7fc925.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite ### Highlights Air conditioning LED TV Private bathroom Free bottled water Electric kettle Cable channels Wardrobe Desk - City view - 517 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Smart Room ![Smart Room | Desk, free WiFi](https://images.trvl-media.com/lodging/29000000/28870000/28862400/28862307/4226a5cf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Smart Room ### Highlights Air conditioning LED TV Private bathroom Free bottled water Cable channels Wardrobe Desk Daily housekeeping - 172 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Deluxe Twin Room ![Desk, free WiFi](https://images.trvl-media.com/lodging/29000000/28870000/28862400/28862307/78b23c6f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room ### Highlights Air conditioning LED TV Private bathroom Free bottled water Electric kettle Cable channels Wardrobe Desk - Sleeps 2 - 1 Large Single Bed ### View all photos for Deluxe Double Room ![Desk, free WiFi](https://images.trvl-media.com/lodging/29000000/28870000/28862400/28862307/2fe4bd7b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room ### Highlights Air conditioning LED TV Private bathroom Free bottled water Electric kettle Cable channels Wardrobe Desk - Sleeps 2 - 1 King Bed ## You may also like Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/47000000/46080000/46078600/46078537/3a75437d_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Westin Surabaya Surabaya - Pool - Spa - Kids’ pool - Free Wi-Fi 10.0 Exceptional 53 reviews £114 includes taxes & fees 8 Feb - 9 Feb [](https://www.expedia.co.uk/Surabaya-Hotels-The-Westin-Surabaya.h46078537.Hotel-Information?chkin=2026-2-8&chkout=2026-2-9&rm1=a2®ionId=3294&destination=Surabaya&destType=MARKET&latLong=-7.257472,112.752091&searchId=eef98600-f065-425c-aaa0-87ad2f889689&top_cur=GBP) Ad ![Gazebo](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/30000/28600/28546/f32d5806_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Sheraton Surabaya Hotel and Towers Surabaya Center - 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Pool - Kitchen - Washing machine - Parking included 8.6 Excellent 97 reviews £61 includes taxes & fees 11 Feb - 12 Feb [](https://www.expedia.co.uk/Surabaya-Hotels-Ascott-Waterplace-Surabaya.h9827641.Hotel-Information?chkin=2026-2-11&chkout=2026-2-12&rm1=a2®ionId=3294&destination=Surabaya&destType=MARKET&latLong=-7.257472,112.752091&searchId=eef98600-f065-425c-aaa0-87ad2f889689&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSurabaya-Hotels-Palm-Park-Hotel-Surabaya.h28862307.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSurabaya-Hotels-Palm-Park-Hotel-Surabaya.h28862307.Hotel-Information) ## About the area Surabaya is home to Palm Park Hotel Surabaya. Grand City Surabaya and Surabaya Plaza Shopping Mall are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore New Kenjeran Beach. Cheng Hoo Mosque and Ampel Mosque are two other places to visit that come recommended. [Visit our Surabaya travel guide](https://www.expedia.co.uk/Surabaya.dx3294) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-7.24856%2C112.75764&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=0nqlausf8RpHq5Q2GEnbH_vn8y0=) No.45 Jl. Kapas Krampung, Surabaya, Jawa Timur, 60142 ### What's nearby - Gelora 10 November Stadium 5 min walk \- 0.3 miles - Grand City Surabaya 2 min drive \- 1.5 miles - Surabaya Plaza Shopping Mall 3 min drive \- 1.7 miles - Pasar Atum Mall 3 min drive \- 1.3 miles - Tunjungan Plaza 4 min drive \- 2.4 miles ### Getting around - Ngagel Station 5 min drive - Surabaya Gubeng Station 11 min drive - Surabaya (SUB-Juanda) 47 min drive ### Restaurants - Bebek Sinjay 4 min walk - D'Cost 3 min walk - Pondok Bambu Spesialis Seafood 4 min walk - Cakue Isi 2 min walk - Ijen Cafe 4 min walk ## About this property ### Palm Park Hotel Surabaya Hotel near Grand City Surabaya Located close to Cheng Hoo Mosque and Surabaya Plaza Shopping Mall, Palm Park Hotel Surabaya provides an art gallery on-site, a shopping centre on-site and an arcade/games room. The on-site restaurant, Kemiri, serves breakfast. Free in-room WiFi is available to all guests, along with laundry facilities and a snack bar/deli. Other perks at this hotel include: - Buffet breakfast (surcharge), self-parking (surcharge) and a vending machine - A lift, concierge services and a front desk safe - 9 meeting rooms, a 24-hour front desk and luggage storage Room features All 101 rooms include comforts such as 24-hour room service and air conditioning, as well as thoughtful touches such as free WiFi and free bottled water. Extra amenities include: - Bathrooms with showers and free toiletries - 40-inch LED TVs with cable channels - Wardrobes/cupboards, daily housekeeping and desks ## Similar properties ![Outdoor pool](https://images.trvl-media.com/lodging/18000000/17600000/17594800/17594723/2e18ecfb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Midtown Residence Surabaya Surabaya Center - Pool - Kids’ pool - Free Wi-Fi - Restaurant 9.4 Exceptional 34 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-19&endDate=2026-02-20&selected=17594723&PinnedHotelID=17594723&HadPinnedHotel=true®ionId=-1&adults=2) ![Daily buffet breakfast (IDR 100000 per person)](https://images.trvl-media.com/lodging/107000000/107000000/106990400/106990368/27e2dd83.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Excotel Design Hotel Surabaya - Pool - Parking included - Free Wi-Fi - Restaurant £38 includes taxes & fees 13 Feb - 14 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=106990368&PinnedHotelID=106990368&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/9000000/8120000/8114300/8114237/803e0193.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Express Surabaya CenterPoint by IHG Surabaya Center - 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24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk - Vending machine ### Guest services - Concierge services - Housekeeping (daily) ### Business services - 9 meeting rooms ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible registration desk ### More - Ballroom - Banquet hall - Designated smoking areas ## Room amenities ### Bathroom - Free toiletries - Private bathroom - Shower - Towels provided ### Entertainment - 40-inch LED TV with cable channels ### Food and drink - 24-hour room service - Free bottled water ### More - Air conditioning - Desk - Phone ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: 10:00 PM Early check-in subject to availability Early check-in fee: IDR 250000 Late check-in subject to availability Late check-in fee: IDR 250000 for check-in between 1:00 PM and 5:00 PM Minimum check-in age - 17 ### Check-out Check-out before noon Late check-out subject to availability Late check-out fee: IDR 250000 ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation If you are planning to arrive after 2 PM please contact the property in advance using the information on the booking confirmation At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination Guests providing a negative COVID-19 test result must have been tested no more than 48 hours prior to check-in Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately IDR 50000 for adults and from IDR 50000 for children - Self-parking fee: IDR 6000 per day - Early check-in fee: IDR 250000 (subject to availability) - Late check-in fee: IDR 250000 for check-in between 1:00 PM and 5:00 PM - Late check-out fee: IDR 250000 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention No pets and no service animals are allowed at this property ### Property is also known as Palm Park Surabaya PALM PARK Hotel Surabaya Java Palm Park Hotel Surabaya Hotel Palm Park Hotel Surabaya Surabaya Palm Park Hotel Surabaya Hotel Surabaya ## Frequently asked questions ### Is Palm Park Hotel Surabaya pet-friendly? ### How much is parking at Palm Park Hotel Surabaya? ### What time is check-in at Palm Park Hotel Surabaya? ### What time is check-out at Palm Park Hotel Surabaya? ### Where is Palm Park Hotel Surabaya located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Palm Park Hotel Surabaya Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.0 Cleanliness ### 8.4 Location ### 9.2 Staff & service ### 9.0 Property conditions & facilities 10 - Excellent 3 8 - Good 3 6 - Okay 1 4 - Poor 0 2 - Terrible 0 ## Reviews ### 6/10 Okay #### Risa 2 Jul 2023 Liked: Staff & service #### The staff was great but quality of hotel was OK. I chose this hotel because it was 10 min by car from Surabaya Gubeng station. All staff that I encountered at this hotel was very nice. However it was not a hotel that I would want to come back and stay. 1\. Breakfast: I personally did not think it was delicious compare to other three star hotels. 2\. I stayed two nights. It was hot in the morning and I thought that the AC wasn't working so I switched a room for the second day. However the AC in the second room wasn't working on the next morning as well so I think the quality of AC is the same for all room. 3\. When other guests are passing by in the hallway, it was very noisy. 4\. There is a local market under this hotel and when you are waiting for a car at outside, it was very stinky. 5\. There were some bugs in bathroom. Again, the all staff at reception and breakfast was wonderful but the quality of hotel wasn't great to me. ##### Risa Stayed 2 nights in Jun 2023 ### 8/10 Good #### Setiyowati 3 Aug 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Nyaman dan sarapan cukup enak . Rekomendasi banget . ##### Setiyowati Stayed 2 nights in Jul 2019 ### 10/10 Excellent #### Royal 30 Apr 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Kamar bersih,nyaman,harga murah + free breakfast,staff hotel ramah,sayangnya agak di pinggir surabaya lokasinya,dekat jembatan suramadu,tapi semuanya worth it lah untuk harga segitu udah super nyaman. ##### Royal Stayed 2 nights in Apr 2019 ### 10/10 Excellent #### Seng Hwa 21 Feb 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Home like stay Almost everything beyond expectation, price, breakfast, services, facilities, room and view. So comfortable stay, just like home ##### Seng Hwa Stayed 1 night in Feb 2019 ### 10/10 Excellent #### Nur 18 Aug 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Nur Stayed 1 night in May 2019 ### 8/10 Good #### Nur 21 May 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Nur Stayed 2 nights in May 2019 ### 8/10 Good #### Carol 9 Sept 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Carol Stayed 3 nights in Aug 2018 ## Expedia's Latest Trends ### Hotels > [Wapa di Ume Sidemen](https://www.expedia.co.uk/Sidemen-Hotels-Wapa-Di-Ume-Sidemen.h22696940.Hotel-Information) > > [OYO 1378 Tengger Indah Homestay](https://www.expedia.co.uk/Ngadisari-Hotels-OYO-1378-Tengger-Indah-Homestay.h44558693.Hotel-Information) > > [The Kayon Jungle Resort](https://www.expedia.co.uk/Payangan-Hotels-The-Kayon-Jungle-Resort-By-Pramana.h27273708.Hotel-Information) > > [Sari Gili Bungalow](https://www.expedia.co.uk/Lombok-Hotels-Sari-Gili-Bungalow.h45267689.Hotel-Information) > > [Naya Gawana Resort & Spa](https://www.expedia.co.uk/Pejarakan-Hotels-Naya-Gawana-Resort-Spa.h1329826.Hotel-Information) > > [Gilizen Resort - Private Pool Villas](https://www.expedia.co.uk/Lombok-Hotels-Gilizen-Resort-Private-Pool-Villas.h37857884.Hotel-Information) > > [InterContinental Bandung Dago Pakar by IHG](https://www.expedia.co.uk/Bandung-Hotels-InterContinental-Bandung-Dago-Pakar.h9428933.Hotel-Information) > > [Seascape Resort & Spa Uluwatu by Ini Vie Hospitality](https://www.expedia.co.uk/Pecatu-Hotels-Seascape-Luxury-Resort-Uluwatu.h112628480.Hotel-Information) > > [Bambootel Sawah View](https://www.expedia.co.uk/Tampaksiring-Hotels-Bambootel-Sawah-View.h95999779.Hotel-Information) > > [Hotel Majapahit Surabaya - MGallery](https://www.expedia.co.uk/Surabaya-Hotels-Hotel-Majapahit-Surabaya-MGallery.h45626.Hotel-Information) > > [The Kayana Beach Lombok](https://www.expedia.co.uk/Lombok-Hotels-The-Kayana-Beach-Lombok.h39864041.Hotel-Information) > > [PinkCoco Uluwatu - Constant Surprises & for Cool Adults Only](https://www.expedia.co.uk/Pecatu-Hotels-PinkCoco-Bali.h4790082.Hotel-Information) > > [Hotel Yoschi](https://www.expedia.co.uk/Ngadisari-Hotels-Hotel-Yoschi.h103040191.Hotel-Information) > > [Anahata Villas & Spa Resort](https://www.expedia.co.uk/Ubud-Hotels-Anahata-Villas-Spa-Resort.h8694594.Hotel-Information) > > [HARRIS Hotel Kuta Tuban Bali](https://www.expedia.co.uk/Kuta-Hotels-Harris-Hotel-Tuban.h4015133.Hotel-Information) > > [Harper Purwakarta by ASTON](https://www.expedia.co.uk/Bungursari-Hotels-Harper-Purwakarta-By-ASTON.h12344226.Hotel-Information) > > [The Seraya Resort Komodo](https://www.expedia.co.uk/Labuan-Bajo-Hotels-The-Seraya-Resort-Komodo.h100968353.Hotel-Information) > > [Munduk Moding Plantation Nature Resort](https://www.expedia.co.uk/Gobleg-Hotels-Munduk-Moding-Plantation.h4862440.Hotel-Information) > > [NIHI Sumba - member Leading Hotels of the World](https://www.expedia.co.uk/Wanokaka-Hotels-Nihi-Sumba-Island.h17680731.Hotel-Information) > > [Kanawa Beach Resort](https://www.expedia.co.uk/Komodo-Hotels-Kanawa-Beach-Resort.h18835033.Hotel-Information) > > [JAV Front One Hotel Lahat](https://www.expedia.co.uk/Lahat-Hotels-JAV-Front-One-Hotel-Lahat.h16709249.Hotel-Information) > > [Coco Cabana](https://www.expedia.co.uk/Gili-Trawangan-Hotels-Coco-Cabana.h24415782.Hotel-Information) > > [Ijen Resort and Villas](https://www.expedia.co.uk/Banyuwangi-Hotels-Ijen-Resort-And-Villas.h23595652.Hotel-Information) > > [Batatu Resort - Adults Only](https://www.expedia.co.uk/Lombok-Hotels-Batatu-Villa.h35256487.Hotel-Information) > > [Bawah Reserve](https://www.expedia.co.uk/Bawah-Island-Hotels-Bawah-Reserve-All-Inclusive.h35596144.Hotel-Information) > > [Sudamala Resort, Komodo, Labuan Bajo](https://www.expedia.co.uk/Labuan-Bajo-Hotels-Sudamala-Suites-And-Villas-Komodo.h44485746.Hotel-Information) > > [Bubble Hotel Bali Ubud - Glamping](https://www.expedia.co.uk/Tampaksiring-Hotels-Ubud-Bubble-Luxury-Tent-Glamping.h32420179.Hotel-Information) > > [Kawi Resort A Spiritual Sanctuary to Escape](https://www.expedia.co.uk/Tampaksiring-Hotels-Kawi-Resort-By-Pramana.h14993471.Hotel-Information) > > [The Leaf Jimbaran](https://www.expedia.co.uk/Jimbaran-Hotels-The-Leaf-Jimbaran-Bali-Luxurious-Villa-Retreat.h12074558.Hotel-Information) ---