Title: Tunjungan Hotel Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Tunjungan Hotel Central hotel connected to a shopping centre in Surabaya with a sauna ![Aerial view](https://images.trvl-media.com/lodging/20000000/19660000/19651900/19651824/w3996h2660x0y7-212b533a.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Breakfast, lunch, dinner served; international cuisine ](https://images.trvl-media.com/lodging/20000000/19660000/19651900/19651824/49b06736.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property – evening/night](https://images.trvl-media.com/lodging/20000000/19660000/19651900/19651824/13dda582.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby lounge](https://images.trvl-media.com/lodging/20000000/19660000/19651900/19651824/da3d515f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool](https://images.trvl-media.com/lodging/20000000/19660000/19651900/19651824/14f631b0.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located close to Tunjungan Plaza, Tunjungan Hotel offers a luxurious retreat in the heart of Kedungdoro. Enjoy shopping on site, unwind at the spa or by the outdoor pool, and stay connected with in-room WiFi; fuel up for your day at the on-site restaurant or coffee shop/cafe and take advantage of tour/ticket assistance. 6.0 ## Popular amenities - Spa - Pool - Bar - Gym - Room service - Breakfast available ## Room options ### Check availability for these dates Tonight [Oct 30 - Oct 31](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=19651824&PinnedHotelID=19651824&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=19651824&PinnedHotelID=19651824&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 31 - Nov 1](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=19651824&PinnedHotelID=19651824&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=19651824&PinnedHotelID=19651824&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 31 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=19651824&PinnedHotelID=19651824&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=19651824&PinnedHotelID=19651824&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=19651824&PinnedHotelID=19651824&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=19651824&PinnedHotelID=19651824&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 13 of 13 rooms ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/20000000/19660000/19651900/19651824/9fc0d197.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room Breakfast ### Highlights Air conditioning Connecting rooms available LCD TV Washer/dryer Hypo-allergenic bedding Premium bedding Rainfall showerhead Private bathroom - 323 sq ft - City view - Sleeps 3 - 1 Double Bed OR 2 Single Beds ![Junior Suite | Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/20000000/19660000/19651900/19651824/20b0213c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite ### Highlights Air conditioning Connecting rooms available LCD TV Washer/dryer Hypo-allergenic bedding Premium bedding Rainfall showerhead Private bathroom - 549 sq ft - City view - Sleeps 4 - 1 King Bed ![Business Suite | Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/20000000/19660000/19651900/19651824/f60f1a72.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Business Suite ### Highlights Air conditioning Connecting rooms available LCD TV Washer/dryer Hypo-allergenic bedding Premium bedding Bathrobes Rainfall showerhead - 1009 sq ft - City view - Sleeps 4 - 1 Double Bed ![Tunjungan Suite | Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/20000000/19660000/19651900/19651824/f21c338d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Tunjungan Suite ### Highlights Air conditioning Connecting rooms available LCD TV Washer/dryer Hypo-allergenic bedding Premium bedding Bathrobes Rainfall showerhead - 1378 sq ft - City view - Sleeps 4 - 1 King Bed ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/20000000/19660000/19651900/19651824/9fc0d197.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room (Room Only) ### Highlights Air conditioning Connecting rooms available LCD TV Washer/dryer Hypo-allergenic bedding Premium bedding Rainfall showerhead Private bathroom - 323 sq ft - City view - Sleeps 3 - 1 King Bed ![Deluxe Executive | Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/20000000/19660000/19651900/19651824/371340e2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Executive ### Highlights Air conditioning Connecting rooms available LCD TV Washer/dryer Hypo-allergenic bedding Premium bedding Rainfall showerhead Private bathroom - 323 sq ft - City view - Sleeps 3 - 1 King Bed ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/20000000/19660000/19651900/19651824/3cf48046.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Premier ### Highlights Air conditioning Connecting rooms available LCD TV Washer/dryer Hypo-allergenic bedding Separate bedroom Premium bedding Rainfall showerhead - 323 sq ft - 1 bedroom - City view - Sleeps 2 - 1 King Bed ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/20000000/19660000/19651900/19651824/9fc0d197.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Breakfast Promo ### Highlights Air conditioning Connecting rooms available LCD TV Washer/dryer Hypo-allergenic bedding Premium bedding Rainfall showerhead Private bathroom - 323 sq ft - City view - Sleeps 3 - 1 King Bed ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/20000000/19660000/19651900/19651824/9fc0d197.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room Only Promo ### Highlights Air conditioning Connecting rooms available LCD TV Washer/dryer Hypo-allergenic bedding Premium bedding Rainfall showerhead Private bathroom - 323 sq ft - City view - Sleeps 3 - 1 Double Bed OR 2 Single Beds ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/20000000/19660000/19651900/19651824/3cf48046.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Premier Breakfast Promo ### Highlights Air conditioning Connecting rooms available LCD TV Washer/dryer Hypo-allergenic bedding Separate bedroom Premium bedding Rainfall showerhead - 1 bedroom - City view - Sleeps 2 - 1 King Bed ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/20000000/19660000/19651900/19651824/3cf48046.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Premier Room Only ### Highlights Air conditioning Connecting rooms available LCD TV Washer/dryer Hypo-allergenic bedding Separate bedroom Premium bedding Rainfall showerhead - 1 bedroom - City view - Sleeps 2 - 1 King Bed ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/20000000/19660000/19651900/19651824/3cf48046.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Premier Breakfast for 1 ### Highlights Air conditioning Connecting rooms available LCD TV Washer/dryer Hypo-allergenic bedding Separate bedroom Premium bedding Rainfall showerhead - 1 bedroom - City view - Sleeps 2 - 1 King Bed ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/20000000/19660000/19651900/19651824/80c51417.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room Breakfast for 1 ### Highlights Air conditioning Connecting rooms available LCD TV Washer/dryer Hypo-allergenic bedding Premium bedding Rainfall showerhead Private bathroom - City view - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSurabaya-Hotels-Tunjungan-Hotel.h19651824.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSurabaya-Hotels-Tunjungan-Hotel.h19651824.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-7.26186%2C112.74020&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=3ekNkAJekzhz8xg36pOg1mTjlrs=) Jl. Tunjungan 102 - 104,102-104, Surabaya, SUB, 60011 #### What's nearby - Tunjungan Plaza - 2 min walk - 0.1 miles - Surabaya Plaza Shopping Mall - 12 min walk - 0.7 miles - Grand City Surabaya - 14 min walk - 0.8 miles - Surabaya Zoo - 5 min drive - 2.8 miles - Airlangga University - 7 min drive - 4.0 miles #### Getting around - Surabaya Pasar Turi Station - 3 min drive - Margorejo Station - 7 min drive - Surabaya (SUB-Juanda) - 19 min drive #### Restaurants - ‪Toby’s Estate - ‬4 min walk - ‪Sushi Tei - ‬1 min walk - ‪Fish & Co.™ - ‬1 min walk - ‪Nasi Goreng Cak San Jl. Widodaren Surabaya - ‬1 min walk - ‪New Imperial Chinese Restaurant Tunjungan Hotel - ‬3 min walk ## About this property ### Tunjungan Hotel Upscale hotel near Tunjungan Plaza Shopping on-site, a coffee shop/cafe and dry cleaning/laundry services are just a few of the amenities provided at Tunjungan Hotel. Treat yourself to a massage or other spa services. The on-site restaurant offers breakfast, lunch and dinner. Enjoy the gym, as well as activities such as ecotours. Free in-room WiFi is available to all guests, along with a bar and a business centre. You'll also enjoy the following perks during your stay: - An outdoor pool - Buffet breakfast (surcharge), a billiards/pool table and laundry services - A banquet hall, a front desk safe and a porter/bellboy - A reception hall, a lift and tour/ticket information Room features All 272 rooms feature comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as laptop-friendly workspaces and air conditioning. Other conveniences in all rooms include: - Hypo-allergenic bedding and rollaway/extra beds (surcharge) - Bathrooms with rainfall showers and baths or showers - LCD TVs with premium channels - Wardrobes/cupboards, coffee/tea makers and daily housekeeping ## Similar properties ![Outdoor pool](https://images.trvl-media.com/lodging/1000000/20000/10700/10696/1d8c208e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Surabaya Suites Hotel Powered by Archipelago Surabaya Center - Pool - Spa - Kids pool - Parking included 7.4 Good 119 reviews £26 includes taxes & fees 7 Nov - 8 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=10696&PinnedHotelID=10696&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/9000000/8270000/8264900/8264823/bdeb343b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Inna Tunjungan Hotel Surabaya Surabaya Center - Pool - Hot tub - Spa - Free WiFi 7.4 Good 19 reviews £35 includes taxes & fees 5 Nov - 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Pool - All-inclusive - Spa - Kids pool 8.4 Very good 21 reviews £40 includes taxes & fees 2 Nov - 3 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=30432025&PinnedHotelID=30432025&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available ### Food and drink - Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:30 AM on weekends; IDR 175,000 for adults and IDR 100,000 for children - A bar/lounge - A coffee shop/cafe - A restaurant ### Things to do - Billiards/pool table - Ecotours - Gym - Outdoor pool - Sauna - Shopping ### Family friendly - In-room washing machine/dryer - Laundry facilities - Outdoor pool - Rollaway/extra bed (surcharge) ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Gift shop/newsstand - Laundry facilities - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance ### Business services - Business centre - Meeting rooms ### Spa - Massage - Spa services ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchairs on site ### More - Banquet hall - Designated smoking areas - Reception hall ## Room amenities ### Bedroom - Hypo-allergenic bedding - Premium bedding - Rollaway/extra bed (surcharge) ### Bathroom - Bathtub or shower - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shampoo - Slippers - Soap - Toilet paper - Towels provided ### Entertainment - LCD TV with premium cable channels ### Food and drink - 24-hour room service - Coffee/tea maker - Free bottled water ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Iron/ironing board on request - Laptop workspace - Phone - Safe - Washer/dryer ## Policies ### Check-in Check-in start time: 2 PM; check-in end time: midnight Minimum check-in age - 17 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for IDR 350000 per night. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately IDR 175000 for adults and from IDR 100000 for children - Rollaway bed fee: IDR 350000 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### Property is also known as Tunjungan Hotel SURABAYA Tunjungan Hotel Hotel Tunjungan Hotel Surabaya Tunjungan Hotel Hotel Surabaya ## Frequently asked questions ### Does Tunjungan Hotel have a pool? > Yes, this property has an outdoor pool. ### Is Tunjungan Hotel pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Tunjungan Hotel? > Tunjungan Hotel doesn't offer parking. ### What time is check-in at Tunjungan Hotel? > Check-in start time: 2 PM; check-in end time: midnight. ### What time is check-out at Tunjungan Hotel? > Checkout is at noon. ### Where is Tunjungan Hotel located? > Located in Surabaya Center, this hotel is within a 5-minute walk of Tunjungan Plaza and Grahadi. Joko Dolog Statue and Surabaya Youth Center are also within 10 minutes. Surabaya Gubeng Station is 25 minutes by foot and Surabaya Pasar Turi Station is 28 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Tunjungan Hotel Reviews 6.0 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 2 8 - Good 5 6 - Okay 9 4 - Poor 4 2 - Terrible 3 ### 6.0/10 Cleanliness ### 7.2/10 Staff & service ### 4.0/10 Amenities ### 5.6/10 Property conditions & facilities ### 6.0/10 Eco-friendliness ### 10/10 Excellent #### N r 4 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Good location. Great pool always in the sun. And clean. Hotel is dated but how it is it’s a nice hotel and decent location everything you would want. Room was huge everything nice and bed comfy ##### N r Stayed 4 nights in Feb 2024 ### 2/10 Terrible #### Shahul Hameed 8 Jun 2023 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel needs full makeover This hotel needs a huge makeover and refurbishments. Service is extremely bad. Door locks malfunctioned few times. No word of apology for the inconveniences caused. We chose this hotel only for its location. ##### Shahul Hameed Stayed 1 night in Jun 2023 ### 4/10 Poor #### Chien-Wei 22 Jul 2019 facility is very old. air com cannot adjust, towel is old, gym is closed, elevator is slower than my grandfather, the fastest internet speed only 0.5M, download email needs spend over 30mins everyday. breakfast is poor. Only location is good, staff is friendly and water pressure is strong(10F). ##### Chien-Wei Stayed 6 nights in Jul 2019 ### 6/10 Okay #### M. 14 Jul 2023 Disliked: Cleanliness, staff & service #### Outdated, good location and nice food. We didn’t receive what we booked and when asked for the rooms we had booked and paid (and were guaranteed), we got no explanation or the room we had booked. Service only wanted us to sign the form and did not inform us about breakfast or anything for that matter. We also mistakingly had wrong breakfast vouchers. So we came back to arrange it accordingly so we could get breakfast the next day. The communal areas (outside of the lobby) are not well maintained, we had a clogged bathroom upon arrival and our window looked out upon a stained brick wall. Let’s leave out other details. Turn down service was good considering providing towels. The location is good depending on your itinerary, the hotel is located between entrance 1 and 6 of Tunjungan plaza. This can be convenient if you wish to have rather a lazy or luxurious stay. Food is good, but come early. Thank you for the stay. Little tip, we could understand behasa and understood what your staff were saying over tourists during our stay…. ##### M. Stayed 2 nights in Jul 2023 ### 8/10 Good #### Yahya Adiatmaka 20 Nov 2024 Liked: Cleanliness, staff & service, room comfort #### Hotel ok dan bersih, sayang tempat fitness tidak Hotelnya ok. Kamar dan kamar mandi bersih. Cuman sayang sekali nggak ada stikkontak dekat kasur, jadi kalau mau cas hp dekat tv. Tempat fitness tidak terawat, kualitas jelek. ##### Yahya Adiatmaka Stayed 1 night in Nov 2024 ### 8/10 Good #### dedi 6 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities ##### dedi Stayed 2 nights in Oct 2024 ### 8/10 Good #### Wahib 7 Apr 2023 Liked: Cleanliness, staff & service, room comfort ##### Wahib Stayed 2 nights in Apr 2023 ### 6/10 Okay #### Verified traveller 7 Nov 2020 Disliked: Cleanliness, property conditions & facilities, room comfort ショッピングモールに近いだけで、おすすめのホテルではありません。 古い部屋ではありますが、掃除か行き届いてないので余計に汚く見えます。 コロナのせいもあってか、朝食はとても貧弱でした。 このホテルに泊まるくらいならば、少し値段ははっても他の星4ホテルをお勧めします。 ##### Verified traveller Stayed 2 nights in Oct 2020 ### 6/10 Okay #### MT 12 Dec 2019 Disliked: Cleanliness, amenities, property conditions & facilities WiFi not active. ##### MT Stayed 1 night in Dec 2019 ### 8/10 Good #### Ng 28 Oct 2019 Liked: Staff & service ##### Ng Stayed 2 nights in Oct 2019 ### 4/10 Poor #### Lim 27 Jul 2019 Liked: Staff & service Disliked: Room comfort #### Hotel interior condition equivalent to 2.5/3-star. Bedsheet & pillow-case,towels,etc. looks old & yellowish. Need to be changed & upgraded. ##### Lim Stayed 3 nights in Jul 2019 ### 6/10 Okay #### anggara 21 Jan 2019 Liked: Staff & service ##### anggara Stayed 1 night in Jan 2019 ### 6/10 Okay #### PURIS 27 Dec 2018 Liked: Staff & service Disliked: Cleanliness ##### PURIS Stayed 2 nights in Dec 2018 ### 8/10 Good #### Emaenula 24 Nov 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Good 👌 ##### Emaenula Stayed 2 nights in Nov 2018 ### 6/10 Okay #### Verified traveller 2 Nov 2018 Disliked: Cleanliness, property conditions & facilities #### 立地場所は素晴らしい 歩いて行ける距離にショッピングモールがあり、便利。 ただし、ホテル自体は古い。部屋もあまり綺麗ではない。 エレベーターはかなり遅い。 ##### Verified traveller Stayed 3 nights in Oct 2018 ### 6/10 Okay #### sufi, Singapore 5 Aug 2018 Liked: Staff & service, room comfort #### Near to Tunjungan Plaze old hotel with old facilities. Needs abit of a revamp. ##### sufi Stayed 1 night in Jul 2018 ### 4/10 Poor #### S, Belgium 23 Jun 2018 Liked: Staff & service, room comfort #### Disappointing ... Not too bad overall, the location is great, but the hotel is invaded with family groups lacking any kind of respect for other customers. The breakfast experience was awful in between those people … Breakfast buffet offer is also much less than a few years back. I did enjoy the big room, there's space enough, but the bathroom is clearly in need of deep renovation. Same goes for the lifts ... ##### S Stayed 3 nights in Jun 2018 ### 2/10 Terrible #### Andrew 21 Jan 2018 Disliked: Cleanliness, property conditions & facilities #### Very poor maintenance The hotel was built to a high standard, probably about 30 years ago. However it has not been maintained properly. The lobby looks good. But from the lift onwards, you can really see that a tired looking hotel. The bed was comfortable. Water from the tap at the sink goes in different directions because it it partially clogged. Should either be serviced or changed. The sink outlet was also clogged. Stayed 2 nights. On the first morning, I had only cold water from the shower. On the second morning, there was hot water. The jug kettle provided was so old that the heating element that boils the water was corroding away. There is no working desk, so I had to use the TV table to work on my laptop. Iron and board is not available even upon request. This hotel is totally not suitable for business travellers. Breakfast spread was fairly good. However there were a few vegetables at the salad bar that had started becoming rotten. One of my colleagues got stuck in the lift for a few minutes. Maintenance is poor, and it does not seem that the people up-keeping this hotel are doing their job. All of us colleagues staying during this visit agreed that we would never stay in this hotel again. ##### Andrew Stayed 2 nights in Jan 2018 ### 4/10 Poor #### Viswanaden 16 Nov 2017 Disliked: Cleanliness, property conditions & facilities, room comfort #### Not worth a 3 star hotel. Really dirty Really dirty room, no view at all. Asked for a room change and they gave me another one which was worst. For sure not a 3 star hotel. Some 2 stars hotels are much more better. ![](https://a.travel-assets.com/ugc/hotel-reviews/s1000-p545b7d90-ca61-11e7-b6cb-1eb89250cf09-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/s1036-p7bfac540-ca61-11e7-b6cb-1eb89250cf09-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/s29-pcfb47c80-ca61-11e7-ba9d-3adc90152e10-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/s596-pbd6830d0-ca61-11e7-94e6-0242fed17ade-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Viswanaden Stayed 2 nights in Nov 2017 ### 10/10 Excellent #### EUNHYEOK 9 Nov 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 수영장에 사람이 없어서 혼자 유유히 떠다니면서 여유를 즐겼어요 둥둥떠다니면서 하늘을 보면 고층건물들이 보이고 마치 제가 부자가 된 기분이였어요 ##### EUNHYEOK Stayed 1 night in Nov 2017 ### 6/10 Okay #### DDD, 愛知県 26 Oct 2017 #### 買い物や食事に対する立地が最高 立地がよい割に宿泊料が手ごろ。フロントの対応が早い。ドアマンが礼儀正しい。現地人の利用者がほとんどである。 ##### DDD Stayed 3 nights in Oct 2017 ### 2/10 Terrible #### Teh 19 Oct 2017 Disliked: Cleanliness, property conditions & facilities, room comfort #### won't go back again \-water no pressure -cockroach in bathtub ##### Teh Stayed 3 nights in Oct 2017 ### 6/10 Okay #### Verified traveller 19 Oct 2017 Liked: Room comfort #### Very convenient location next to Tunjungan Plaza Close to Tunjungan Plaza ##### Verified traveller Stayed 1 night in Oct 2017 ## Expedia's Latest Trends ### Hotels > [Hotels near LEGOLAND® Windsor](https://www.expedia.co.uk/LEGOLAND-Windsor-Hotels.0-l6083947-0.Travel-Guide-Filter-Hotels) > > [FourSeasons Hotels in Hale](https://www.expedia.co.uk/Hale-Hotels-Four-Seasons.0-0-d182535--bFourSeasons.Travel-Guide-Filter-Hotels) > > [Dooleys Hotel Waterford City](https://www.expedia.co.uk/Waterford-Hotels-Dooleys-Hotel-Waterford-City.h1058236.Hotel-Information) > > [Hotels in Sant Andreu de la Barca](https://www.expedia.co.uk/Sant-Andreu-De-La-Barca-Hotels.d179761.Travel-Guide-Hotels) > > [TravelodgeUK Hotels in Isle of Sheppey](https://www.expedia.co.uk/Isle-Of-Sheppey-Hotels-Travelodge-UK.0-0-d3000391341--bTravelodgeUK.Travel-Guide-Filter-Hotels) > > [Bartley Lodge Hotel](https://www.expedia.co.uk/Southampton-Hotels-Bartley-Lodge-Hotel.h329447.Hotel-Information) > > [Rosen Inn International](https://www.expedia.co.uk/Orlando-Hotels-Rosen-Inn-International.h11308.Hotel-Information) > > [Ham And Cheese](https://www.expedia.co.uk/Malton-Hotels-Ham-And-Cheese-Country-Inn.h6416870.Hotel-Information) > > [Hotels near Delamere Forest](https://www.expedia.co.uk/Delamere-Forest-Hotels.0-l553248621532492557-0.Travel-Guide-Filter-Hotels) > > [Hotels in Bonn](https://www.expedia.co.uk/Bonn-Hotels.d6056627.Travel-Guide-Hotels) > > [Hotels near Fisherman's Village](https://www.expedia.co.uk/Fishermans-Village-Hotels.0-l6126504-0.Travel-Guide-Filter-Hotels) > > [Hotels with Waterpark in Mallorca Island](https://www.expedia.co.uk/Mallorca-Island-Hotels-Waterpark-Hotel.0-0-d602317-twaterparkhotel.Travel-Guide-Filter-Hotels) ### Flights > [Flights from Philadelphia (PHL) to New York (JFK)](https://www.expedia.co.uk/lp/flights/phl/jfk/philadelphia-to-new-york) > > [Flights from Bishop's Stortford (STN) to Milas (BJV)](https://www.expedia.co.uk/lp/flights/stn/bjv/london-to-bodrum) > > [Flights from Toronto (YYZ) to Vancouver (YVR)](https://www.expedia.co.uk/lp/flights/yyz/yvr/toronto-to-vancouver) > > [Flights from Londonderry (LDY) to Bristol (BRS)](https://www.expedia.co.uk/lp/flights/ldy/brs/londonderry-to-bristol) > > [Flights from Crumlin (BFS) to Dundee (DND)](https://www.expedia.co.uk/lp/flights/bfs/dnd/belfast-to-dundee) > > [Flights from Antalya (AYT) to Kocasinan (ASR)](https://www.expedia.co.uk/lp/flights/ayt/asr/antalya-to-kayseri) ### Cars > [Car hire in St. Kitts](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-St-Kitts.d602310.Car-Hire-Guide) ### Activities > [Things to do in Colombare](https://www.expedia.co.uk/Things-To-Do-In-Colombare.d6348285.Travel-Guide-Activities) ### Packages > [Livigno Holidays](https://www.expedia.co.uk/Livigno.d6055466.Holidays-City-Breaks) > > [Roberts Holidays](https://www.expedia.co.uk/Roberts.d553248635975474814.Holidays-City-Breaks) > > [Torremolinos Holidays](https://www.expedia.co.uk/Torremolinos.d10205.Holidays-City-Breaks) ### Holiday Rentals > [Ayia Napa Holiday Rentals](https://www.expedia.co.uk/Ayia-Napa-Holiday-Rentals.d177817.Travel-Guide-HolidayRentals) ### General > [Visit Ellenabeich](https://www.expedia.co.uk/Ellenabeich.dx3000477124) > > [Visit Verona City Centre](https://www.expedia.co.uk/Verona-Verona-City-Centre.dx6200772) > > [Visit Vancouver Coast](https://www.expedia.co.uk/Vancouver-Coast.dx6058407)