Title: Surabaya Suites Hotel Powered by Archipelago Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Surabaya Suites Hotel Powered by Archipelago Family-friendly hotel connected to a shopping centre in Surabaya with a full-service spa ![Outdoor pool](https://images.trvl-media.com/lodging/1000000/20000/10700/10696/1d8c208e.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby sitting area](https://images.trvl-media.com/lodging/1000000/20000/10700/10696/b526a617.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/1000000/20000/10700/10696/bc9ddea1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor wedding](https://images.trvl-media.com/lodging/1000000/20000/10700/10696/489afab7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Bar (on property)](https://images.trvl-media.com/lodging/1000000/20000/10700/10696/f1c131c6.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Surabaya Suites Hotel Powered by Archipelago creates a family-friendly atmosphere in Embong Kaliasin. Travelers can book aromatherapy treatments at the spa, browse the on-site shopping options, or relax in the garden where free WiFi keeps everyone connected. 7.4 Good ## Popular amenities - Spa - Pool - Bar - Gym - Room service - Parking included £29 includes taxes & fees 13 Dec - 14 Dec ## Room options ### Check availability for these dates Tonight [Dec 2 - Dec 3](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=10696&PinnedHotelID=10696&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=10696&PinnedHotelID=10696&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 3 - Dec 4](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-03&endDate=2025-12-04&selected=10696&PinnedHotelID=10696&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-03&endDate=2025-12-04&selected=10696&PinnedHotelID=10696&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 5 - Dec 7](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=10696&PinnedHotelID=10696&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=10696&PinnedHotelID=10696&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 12 - Dec 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=10696&PinnedHotelID=10696&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=10696&PinnedHotelID=10696&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 23 of 23 rooms ![In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/10700/10696/0850388b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Business Suite King ### Highlights Air conditioning Connecting rooms available Fridge LCD TV Blackout curtains Deep-soaking bath Hairdryer Free bottled water - 516 sq ft - Sleeps 2 - 1 King Bed ![In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/10700/10696/0850388b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite King Non Smoking ### Highlights Air conditioning Connecting rooms available Fridge LCD TV Separate bedroom Blackout curtains Deep-soaking bath Hairdryer - 646 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ![Business Suite Twin | In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/10700/10696/02c9eba2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Business Suite Twin ### Highlights Air conditioning Connecting rooms available Fridge LCD TV Blackout curtains Deep-soaking bath Hairdryer Free bottled water - 516 sq ft - City view - Sleeps 2 - 2 Single Beds ![In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/10700/10696/f636e3a4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior King Suite - Sleeps 2 ![In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/10700/10696/a7f9f248.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Twin Suite - Sleeps 2 ![In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/10700/10696/b411f5b6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Business Suite - Sleeps 2 ![In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/10700/10696/a17d667d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Business Suite Twin Bed - Sleeps 2 ![In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/10700/10696/6e82d46c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Business Suite Historical King ### Highlights Air conditioning Connecting rooms available Fridge LCD TV Blackout curtains Deep-soaking bath Hairdryer Free bottled water - Sleeps 2 - 1 King Bed ![In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/10700/10696/7fb041f0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Business Suite Historical Twin ### Highlights Air conditioning Connecting rooms available Fridge LCD TV Blackout curtains Deep-soaking bath Hairdryer Free bottled water - Sleeps 2 - 2 Single Beds ![In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/10700/10696/6e82d46c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite Historical King ### Highlights Air conditioning Connecting rooms available Fridge LCD TV Separate bedroom Blackout curtains Deep-soaking bath Hairdryer - 1 bedroom - Sleeps 2 - 1 King Bed ![In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/10700/10696/7fb041f0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite Historical Twin ### Highlights Air conditioning Connecting rooms available Fridge LCD TV Separate bedroom Blackout curtains Deep-soaking bath Hairdryer - 1 bedroom - Sleeps 2 - 2 Single Beds ![Deluxe Suite Historical Non Smoking | In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/10700/10696/0bca603c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite Historical Non Smoking ### Highlights Air conditioning Connecting rooms available Fridge LCD TV Separate bedroom Blackout curtains Deep-soaking bath Hairdryer - 1 bedroom - Sleeps 2 - 1 King Bed ![In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/10700/10696/01b6963b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite - Sleeps 2 ![In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/10700/10696/bed49dbb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite King ### Highlights Air conditioning Connecting rooms available Fridge LCD TV Separate bedroom Blackout curtains Deep-soaking bath Hairdryer - 452 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ![Living area | LCD TV](https://images.trvl-media.com/lodging/1000000/20000/10700/10696/50b6d5ff.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Luxury Room - Sleeps 2 ![In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/10700/10696/f636e3a4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite King - Sleeps 2 ![In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/10700/10696/b143fdd8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite Twin - Sleeps 2 ![In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/10700/10696/c3373403.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite Historical King - Sleeps 2 ![In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/10700/10696/b143fdd8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite Historical Twin - Sleeps 2 ![In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/10700/10696/w648h440x12y0-328b7ba1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Business Suite King - Sleeps 2 ![In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/10700/10696/98f687e6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Business Suite Historical King - Sleeps 2 ![In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/10700/10696/ab06a1e9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Business Suite Twin - Sleeps 2 ![In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/10700/10696/ab06a1e9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Business Suite Historical Twin - Sleeps 2 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSurabaya-Hotels-Surabaya-Suites-Hotel.h10696.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSurabaya-Hotels-Surabaya-Suites-Hotel.h10696.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-7.26338%2C112.74844&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=-nWpFYSNBN2WhpQiSGd50GO2Vlo=) Plaza Boulevard, Jalan Pemuda 31-37, Surabaya, East Java, 60271 #### What's nearby - World Trade Centre - 1 min walk - 0.0 miles - Surabaya Plaza Shopping Mall - 1 min walk - 0.1 miles - Grand City Surabaya - 3 min walk - 0.2 miles - Submarine Monument - 4 min walk - 0.3 miles - Tunjungan Plaza - 12 min walk - 0.7 miles #### Getting around - Margorejo Station - 6 min drive - Surabaya Gubeng Station - 13 min walk - Surabaya (SUB-Juanda) - 39 min drive #### Restaurants - ‪Long's Resto WTC - ‬2 min walk - ‪Nasgor J\*\*C\*\* - ‬1 min walk - ‪Kartini Restaurant - ‬1 min walk - ‪Richeese Factory - ‬2 min walk - ‪Gokana Ramen & Teppan - ‬3 min walk ## About this property ### Surabaya Suites Hotel Powered by Archipelago Upscale family-friendly hotel near Tunjungan Plaza Consider a stay at Surabaya Suites Hotel Powered by Archipelago and take advantage of a terrace, an art gallery on-site and shopping on-site. Treat yourself to a manicure/pedicure, a body scrub or a massage at the on-site spa. Fitness classes are offered at the health club; the property also has a coffee shop/cafe, a garden and a playground. Free in-room WiFi is available to all guests, along with a hair salon and a library. Other perks at this hotel include: - An outdoor pool and a children's pool - Free self-parking and valet parking - A round-trip airport shuttle (surcharge), express check-out and concierge services - Multilingual staff, a computer station and a gift shop Room features All 230 rooms boast comforts such as 24-hour room service and air conditioning, as well as perks such as free WiFi and safes. Extra amenities include: - Bathrooms with deep-soaking baths and free toiletries - LCD TVs with premium channels - Fridges, electric kettles and daily housekeeping ## Similar properties ![Premier Suite | Bathroom | Shower, free toiletries, slippers, bidet](https://images.trvl-media.com/lodging/14000000/13350000/13343300/13343300/520737e9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Swiss-Belinn Tunjungan Surabaya Surabaya Center - Pool - Spa - Kids pool - Parking included 8.6 Excellent 189 reviews £33 includes taxes & fees 7 Dec - 8 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=13343300&PinnedHotelID=13343300&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/9000000/8270000/8264900/8264823/bdeb343b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Inna Tunjungan Hotel Surabaya Surabaya Center - Pool - Hot tub - Spa - Free WiFi 7.4 Good 19 reviews £27 includes taxes & fees 8 Dec - 9 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-08&endDate=2025-12-09&selected=8264823&PinnedHotelID=8264823&HadPinnedHotel=true®ionId=-1&adults=2) ![Studio 40 King | Minibar, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/77000000/76830000/76826100/76826071/2172e789.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Artotel TS Suites Surabaya Wonokromo - 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Pool - Spa - Kids pool - Free WiFi 8.0 Very good 51 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=9717727&PinnedHotelID=9717727&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/18000000/17600000/17594800/17594723/1a85ec44.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Midtown Residence Surabaya Surabaya Center - Pool - Kids pool - Free WiFi - Restaurant 9.4 Exceptional 34 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=17594723&PinnedHotelID=17594723&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transport - Free offsite parking - 24-hour return airport shuttle on request for a surcharge - Free self parking on site - Free valet parking on site - Wheelchair-accessible parking available ### Food and drink - A bar/lounge - A coffee shop/cafe - A restaurant - Snack bar/deli ### Restaurants on site - Cafe Taman - Coffee Bar ### Things to do - Art gallery - Children's pool - Fitness classes - Full-service spa - Health club - Library - Outdoor pool - Playground - Shopping - Steam room ### Family friendly - Children's pool - In-room refrigerator - Laundry facilities - Outdoor pool - Playground - Snack bar/deli ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance ### Business services - 1,292 square feet of conference space - Business centre - Computer station - Meeting room ### Outdoors - Garden - Terrace ### Full-service spa - Aromatherapy - Body scrubs - Facials - In-room massages - Manicures/pedicures - Spa treatment rooms ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible path to lift ### More - 1 building - 7 floors - Banquet hall - Built in 1993 - Smoke-free property ## Room amenities ### Bedroom - Blackout drapes ### Bathroom - Bathtub or shower - Deep soaking bathtub - Free toiletries - Hair dryer - Slippers - Towels provided ### Entertainment - LCD TV with premium cable channels ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle - Free bottled water - Refrigerator ### More - Air conditioning - Connecting rooms available - Desk - Free daily newspapers - Iron/ironing board on request - Phone - Safe ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: midnight Contactless check-in and check-out are available Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out Express check-out available ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for USD 48.0 per night. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Airport shuttle fee: USD 17 (one-way) - Rollaway bed fee: USD 48.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Safety features at this property include a fire extinguisher and a smoke detector If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 6:00 AM to 8:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property Children under 12 years old are not allowed in the swimming pool or health club without adult supervision ### Property is also known as Hotel Surabaya Plaza Surabaya Plaza Surabaya Plaza Hotel Surabaya Plaza Hotel Java Surabaya Suite Hotel Surabaya Suite Horison Suites Surabaya Hotel Surabaya Suites Hotel Surabaya Suites Horison Suites Hotel Horison Suites Surabaya Surabaya Suites Hotel Surabaya Suites Hotel Powered by Archipelago Hotel Surabaya Suites Hotel Powered by Archipelago Surabaya Surabaya Suites Hotel Powered by Archipelago Hotel Surabaya ## Frequently asked questions ### Does Surabaya Suites Hotel Powered by Archipelago have a pool? > Yes, this property has an outdoor pool and a children's pool. Pool access is from 6:00 AM to 8:00 PM. ### How much does it cost to stay at Surabaya Suites Hotel Powered by Archipelago? > As of 2 Dec 2025, prices found for a 1-night stay for 2 adults at Surabaya Suites Hotel Powered by Archipelago on 13 Dec 2025 start from £28.75, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Surabaya-Hotels-Surabaya-Suites-Hotel.h10696.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Surabaya Suites Hotel Powered by Archipelago pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Surabaya Suites Hotel Powered by Archipelago? > Self-parking and valet parking are free at this property; nearby parking is also free. ### What time is check-in at Surabaya Suites Hotel Powered by Archipelago? > Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours. ### What time is check-out at Surabaya Suites Hotel Powered by Archipelago? > Checkout is at noon. ### Does Surabaya Suites Hotel Powered by Archipelago provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of USD 17 one-way applies. ### Where is Surabaya Suites Hotel Powered by Archipelago located? > This family-friendly Surabaya hotel is located in the business district, within 1 mi (2 km) of Surabaya Plaza Shopping Mall and Tunjungan Plaza. Balai Pemuda and World Trade Centre are also within 5 minutes. Surabaya Gubeng Station is 13 minutes by foot. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Surabaya Suites Hotel Powered by Archipelago Reviews 7.4 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 23 8 - Good 50 6 - Okay 37 4 - Poor 5 2 - Terrible 4 ### 7.6/10 Cleanliness ### 8.0/10 Staff & service ### 7.6/10 Amenities ### 6.8/10 Property conditions & facilities ### 8.0/10 Eco-friendliness ### 10/10 Excellent #### Marcus 6 Aug 2025 Liked: Amenities Nice, convenient ##### Marcus Stayed 5 nights in Aug 2025 ### 10/10 Excellent #### Riana 2 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I choose this hotel because the location close to güveni station and beside mall easy to find food and room it’s very big ##### Riana Stayed 1 night in Aug 2024 ### 8/10 Good #### Sando 13 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It’s a nice hotel, nice location, It is absolutely no problem for coming back next time! ##### Sando Stayed 1 night in Apr 2024 ### 8/10 Good #### FNU 1 Oct 2025 Not really ##### FNU Stayed 1 night in Sep 2025 ### 6/10 Okay #### Anthony 16 Apr 2023 Liked: Cleanliness, staff & service The staff are friendly and helpful. The place is clean but the building needs painting and some repairs. ##### Anthony Stayed 2 nights in Apr 2023 ### 8/10 Good #### James 3 May 2025 Liked: Cleanliness, amenities, property conditions & facilities Nice, well-maintained older hotel. Three big malls are very close by (two of them are right next to the hotel.) Also, conveniently located to the Kali Mas river, whose banks are nice for strolls and just general hanging out. From what I saw, this area is probably the best in the city for tourist interests. Historical sites, restaurants, etc. The hotel is big, rooms are big. Just kind of old, but for me that was the cool part. It’s nice to see how much better things used to be just a few decades ago. ##### James Stayed 4 nights in Apr 2025 ### 8/10 Good #### Kok Poh 6 Jun 2024 Liked: Cleanliness, staff & service, amenities Value for money. Surabaya plaza next door with lots of food and shopping. Other shoppings grab only cost less than $2.00. A convenient place to stay. ##### Kok Poh Stayed 3 nights in May 2024 ### 8/10 Good #### Bakhtiar 26 Jun 2023 Liked: Staff & service It was ik ##### Bakhtiar Stayed 1 night in Jun 2023 ### 8/10 Good #### Karen 7 Jul 2024 Liked: Cleanliness, staff & service, amenities As far as value for money, this is a great choice. The facilities are old so a bit more difficult to keep super clean. Also could use some additional electrical outlets so customers do not have to unplug the lamps to plug in chargers, etc. They do have a pool that is clean but old. It took me 2 days of occasional walks to find the pool and the pool can be crowded in early morning. I like the mix of clientele which is national and international. I would stay here again. ##### Karen Stayed 5 nights in Jul 2024 ### 8/10 Good #### Wolfgang Helmut 25 Jun 2025 Liked: Cleanliness, staff & service Lobby und Empfang sehr schön. Zimmer und Bad sind sauber. Die Einrichtung im Zimmer entspricht inonesischem Standard.In der Nähe eine Mall zum Shoppen und Essen. Kann man gut zu Fuss erreichen. ##### Wolfgang Helmut Stayed 5 nights in Jun 2025 ### 10/10 Excellent #### Natsuko 2 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 建物は少し古い印象でしたが、スタッフはみなさんとても親切で、快適に滞在することができました。 ホテルの目の前には遅くまで開いているカフェなどもあり、夜も多少遅い時間でも安心して出歩ける環境でした。 ##### Natsuko Stayed 4 nights in Jul 2024 ### 8/10 Good #### Verified traveller 1 Jan 2020 Liked: Staff & service, property conditions & facilities Very convenient and friendly staff allowing us the flexibility and freedom to peruse with ease ##### Verified traveller Stayed 3 nights in Dec 2019 ### 8/10 Good #### Verified traveller 23 Aug 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean and conveniently located next to a mall. Room is spacious too ##### Verified traveller Stayed 2 nights in Aug 2019 ### 8/10 Good #### Verified traveller 21 Aug 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Convenient location. Beside surabaya plaza. Breakfast however not much variety ##### Verified traveller Stayed 1 night in Aug 2019 ### 6/10 Okay #### daniel 18 Aug 2019 Liked: Staff & service, room comfort #### Can be improve Good location pool off for 2 days poor food at restaurant for breakfast ( catering staff have liimited English) rooms need to be refurbished excellent service of front desk ##### daniel Stayed 3 nights in Aug 2019 ### 8/10 Good #### Verified traveller 7 Aug 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Decent stay I was given a smoking room when it was stated non-smoking in my booking. Luckily the room did not reek of smoke although it did when i step outside. The staff did apologise to me and offered to change room once a non-smoking room is available. The condition of the gym/fitness centre was quite poor. Both treadmill machines were down and the stationary bikes were old. The pool was decent. The room was comfortable but I had some issues with the towels and sheets, as stains were visible. All in all, it was a fairly modest place to stay and I would still recommend this hotel to non-fussy stayers. ##### Verified traveller Stayed 5 nights in Aug 2019 ### 8/10 Good #### Verified traveller 5 Aug 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great value for the money... spacious rooms with business table separately... cleanliness and daily room cleaning, good food at the restaurant... good for business travel , or to stay and see around Surabaya, all positive experience except for the WiFi...lobby WiFi had no issues, WiFi repeatedly get disconnected once inside the room...and had difficulty in connecting..if not for that ... great, stay👍 ##### Verified traveller Stayed 5 nights in Jul 2019 ### 8/10 Good #### Verified traveller 19 Jul 2019 Liked: Cleanliness, staff & service, amenities Property was in a great area across from a mall, rooms were a little older than expected but comfortable, price could be adjusted to reflect dating decor but overall comfortable stay ##### Verified traveller Stayed 1 night in Jul 2019 ### 6/10 Okay #### Jackmond 17 Jul 2019 Liked: Staff & service The room given was a big room. Breakfast was very chaotic as the hotel was hosting a big group during my stay and there was not enough food for all. The Gym and the Swimming pool looks dated and not very inviting. ##### Jackmond Stayed 3 nights in Jul 2019 ### 6/10 Okay #### Hei Tung 8 Jul 2019 Liked: Staff & service #### Book if the price stay low Was joining a sunrise trip to mount bromo and leaving for Yogyakarta the next day by train. So really just stayed for a short rest at the evening. Location is good - next to mall, close with train station. Condition is not the best but expected given the very low price, also very acceptable for a short stay. One major down side is that some room is facing the lobby, and despite we were staying at the top floor the noise from the lobby is still quite notable. Overall quite ok for our short stay given the price. ##### Hei Tung Stayed 2 nights in Jun 2019 ### 2/10 Terrible #### Verified traveller 27 Mar 2019 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities For my 1 night stay, I changed 3 rooms in total. Couldn't find a electric point for charging my laptop and mobile. Housekeeping told me to plug out table lamp and use power point, leaving the room darker (it was already pretty fun). The toilet flush doesn't work very well in the 1st room, also pillows looks old and out of shape (believe me, you won't want to touch it!). Requested for change of pillow and they offer me to change to a better room. 2nd room was not tidied and in total mess (I took picture but i will not post it here). 3rd room is a little better but it was a really a nightmare for me and I will never recommend this hotel to anyone. ##### Verified traveller Stayed 1 night in Mar 2019 ### 6/10 Okay #### Satoshi 2 Jan 2019 Liked: Staff & service Disliked: Property conditions & facilities, room comfort #### 施設が古いがコスパは良い ホテルの自体が古いので、快適さを求めるなら、他の新しいホテルを探した方が良い。スタッフは親切なスタッフで好感が持てる。昔はとても良いホテルだったと思う。コスパは良い。 ##### Satoshi Stayed 1 night in Dec 2018 ### 6/10 Okay #### Erni 28 Dec 2018 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities #### Bukan sperti hotel bintang 4 Tidak sesuai dgn kelasnya, hotel bintang 4 tpi tdk wangi, kamar luas tpi tmpat tdur kecil, kelebihannya cuma dkt dgn pusat kota dan mall dan jg ada bath up..slebihnya tdk sperti yg diharapkan.. ##### Erni Stayed 1 night in Dec 2018 ### 6/10 Okay #### Verified traveller 19 Dec 2018 Liked: Staff & service #### Mene käymään Indonesiassa Hotelli on peruskorjauksen tarpeessa ja uima-allas oli poissa käytöstä putsauksen takia. Indonesia on ihana maa ja ihmiset ovat ystävällisiä! ##### Verified traveller Stayed 5 nights in Dec 2018 ### 8/10 Good #### Verified traveller 26 Nov 2018 Liked: Cleanliness, staff & service, room comfort Nice hotel close to the shopping mall and convention centre ##### Verified traveller Stayed 3 nights in Nov 2018 ## Expedia's Latest Trends ### Hotels > [Pet-Friendly Hotels in Isle of Anglesey](https://www.expedia.co.uk/Destinations-In-Isle-Of-Anglesey-Pet-Friendly-Hotel.0-0-d7873-tPetFriendlyHotel.Hotel-Filter-Destinations) > > [Bluesun Hotel Borak](https://www.expedia.co.uk/Bol-Hotels-Bluesun-Hotel-Borak.h1436632.Hotel-Information) > > [Traiano Hotel](https://www.expedia.co.uk/Rome-Hotels-Traiano-Hotel.h82224.Hotel-Information) > > [Magic Village Yards, Trademark Collection by Wyndham](https://www.expedia.co.uk/Orlando-Hotels-Magic-Village-Yards.h9046290.Hotel-Information) > > [Beach Resorts & Hotels in Slovenia Adriatic Coast](https://www.expedia.co.uk/Slovenia-Adriatic-Coast-Hotels-Beach-Hotels.0-0-d6058235-tBeachHotels.Travel-Guide-Filter-Hotels) > > [Lackford Lakes Barns](https://www.expedia.co.uk/Bury-St-Edmunds-Hotels-Lackford-Lakes-Barns.h34125723.Hotel-Information) > > [Hotels with Hot Tubs in Snowy Mountains](https://www.expedia.co.uk/Snowy-Mountains-Hotels-Hotels-With-Hot-Tubs.0-0-d6049613-tHotelsWithHotTubs.Travel-Guide-Filter-Hotels) > > [TravelodgeUK Hotels in Tottenham](https://www.expedia.co.uk/Tottenham-London-Hotels-Travelodge-UK.0-n6251522-0--bTravelodgeUK.Travel-Guide-Filter-Hotels) > > [Pixar Place Hotel](https://www.expedia.co.uk/Anaheim-Hotels-Disneys-Paradise-Pier-Hotel.h9503.Hotel-Information) > > [Scarborough Hill Country Inn](https://www.expedia.co.uk/North-Walsham-Hotels-Scarborough-Hill-Country-Inn.h23390080.Hotel-Information) > > [5 Star Hotels in Tirana](https://www.expedia.co.uk/5Star-Tirana-Hotels.s50-0-d3433.Travel-Guide-Filter-Hotels) > > [Puerto Azul Marbella](https://www.expedia.co.uk/Marbella-Hotels-Aparthotel-Puerto-Azul.h1346798.Hotel-Information) > > [Santo Mauro, a Luxury Collection Hotel, Madrid](https://www.expedia.co.uk/Madrid-Hotels-Hotel-Santo-Mauro.h27247.Hotel-Information) > > [Arenal](https://www.expedia.co.uk/Sant-Antoni-De-Portmany-Hotels-Arenal.h9028079.Hotel-Information) > > [Congress Hotel Mercure Nürnberg an der Messe](https://www.expedia.co.uk/Nuremberg-Hotels-Congress-Hotel-Mercure-Nurnberg-An-Der-Messe.h525115.Hotel-Information) > > [Residence Inn Slough](https://www.expedia.co.uk/Slough-Hotels-Residence-Inn-By-Marriott-Slough.h60036947.Hotel-Information) > > [TravelodgeUK Hotels in Newmarket](https://www.expedia.co.uk/Newmarket-Hotels-Travelodge-UK.0-0-d5646--bTravelodgeUK.Travel-Guide-Filter-Hotels) > > [Hotels near Hidcote Manor Garden](https://www.expedia.co.uk/Hidcote-Manor-Garden-Hotels.0-l6169980-0.Travel-Guide-Filter-Hotels) > > [The Ship Inn](https://www.expedia.co.uk/Invergordon-Hotels-The-Ship-Inn.h31632841.Hotel-Information) > > [Best Western Premier Le Patio des Artistes](https://www.expedia.co.uk/Cannes-Hotels-Best-Western-Plus-Le-Patio-Des-Artistes.h174834.Hotel-Information) ### Flights > [British Airways London (LHR) to Baltimore (BWI) flights](https://www.expedia.co.uk/lp/flight-routes/british-airways-from-heathrow-to-baltimore-washington-intl-thurgood-marshall/ba/lhr/bwi) > > [Flights from Punjab (ISB) to Gilgit (GIL)](https://www.expedia.co.uk/lp/flights/isb/gil/islamabad-to-gilgit) ### Cars > [SUV Car Hire in San Francisco](https://www.expedia.co.uk/SUV-Car-Rentals-In-San-Francisco-Intl.d5195347-tSUV.Car-Rental-Guide-Class) > > [Car hire in Los Angeles](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Los-Angeles-Intl.d5783884.Car-Hire-Guide) ### Activities > [Things to do in Slane](https://www.expedia.co.uk/Things-To-Do-In-Slane.d181297.Travel-Guide-Activities) > > [Things to do in Wadi Rum](https://www.expedia.co.uk/Things-To-Do-In-Wadi-Rum.d6126616.Travel-Guide-Activities) ### Packages > [Poland Holidays](https://www.expedia.co.uk/Poland.d146.Holidays-City-Breaks) > > [Capriccioli Beach](https://www.expedia.co.uk/Capriccioli-Beach-Sardinia.d6076238.Attraction) > > [Spa Holidays](https://www.expedia.co.uk/Spa.d5184.Holidays-City-Breaks) ### General > [Visit Heathrow Villages](https://www.expedia.co.uk/London-Heathrow-Villages.dx553248635976382877)