Title: Four Points by Sheraton Surabaya, Tunjungan Plaza Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Four Points by Sheraton Surabaya, Tunjungan Plaza Central hotel connected to the convention centre in Surabaya with free parking ![Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/16000000/15630000/15622900/15622804/f15fb6e7.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Reception](https://images.trvl-media.com/lodging/16000000/15630000/15622900/15622804/16e08224.jpg?impolicy=resizecrop&rw=297&ra=fit) ![BBQ/picnic Area](https://images.trvl-media.com/lodging/16000000/15630000/15622900/15622804/bed595ad.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hallway](https://images.trvl-media.com/lodging/16000000/15630000/15622900/15622804/16ebf5f3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Daily buffet breakfast (IDR 250000 per person)](https://images.trvl-media.com/lodging/16000000/15630000/15622900/15622804/4c512e77.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Four Points by Sheraton Surabaya, Tunjungan Plaza offers upscale comfort in central Kedungdoro. Recharge at the on-site coffee shop, explore the garden, or enjoy the outdoor pool. Connected to Tunjungan Plaza for convenient shopping, with access to a nearby indoor pool too. 9.4 Exceptional ## Popular amenities - Pool - Bar - Gym - Parking available - Room service - Breakfast available £62 includes taxes & fees 20 Sept - 21 Sept ## Room options ### Check availability for these dates # Tonight [Sept 15 - Sept 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-15&endDate=2025-09-16&selected=15622804&PinnedHotelID=15622804&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-15&endDate=2025-09-16&selected=15622804&PinnedHotelID=15622804&HadPinnedHotel=true®ionId=-1&adults=2) # Tomorrow [Sept 16 - Sept 17](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-16&endDate=2025-09-17&selected=15622804&PinnedHotelID=15622804&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-16&endDate=2025-09-17&selected=15622804&PinnedHotelID=15622804&HadPinnedHotel=true®ionId=-1&adults=2) # This weekend [Sept 19 - Sept 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-19&endDate=2025-09-21&selected=15622804&PinnedHotelID=15622804&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-19&endDate=2025-09-21&selected=15622804&PinnedHotelID=15622804&HadPinnedHotel=true®ionId=-1&adults=2) # Next weekend [Sept 26 - Sept 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=15622804&PinnedHotelID=15622804&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=15622804&PinnedHotelID=15622804&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 5 of 5 rooms ![Deluxe Room, 1 Double Bed | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/16000000/15630000/15622900/15622804/w4000h2664x0y0-9be3fd95.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 Double Bed ### Highlights Air conditioning Connecting rooms available Free cots/infant beds LED TV Hypo-allergenic bedding Blackout curtains Premium bedding Bathrobes - Sleeps 3 - 1 Double Bed ![Suite, 1 Bedroom, Non Smoking | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/16000000/15630000/15622900/15622804/151f375b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom, Non Smoking ### Highlights Separate sitting area Air conditioning Connecting rooms available Free cots/infant beds LED TV Hypo-allergenic bedding Blackout curtains Premium bedding - 570 sq ft - Sleeps 3 - 1 King Bed ![Premium Room, 1 King Bed, Non Smoking | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/16000000/15630000/15622900/15622804/7706f273.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 King Bed, Non Smoking 10.0 Exceptional 3 reviews ### Highlights Air conditioning Connecting rooms available Free cots/infant beds LED TV Hypo-allergenic bedding Blackout curtains Premium bedding Bathrobes - 431 sq ft - Sleeps 3 - 1 King Bed ![Room, 2 Double Beds, Non Smoking | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/16000000/15630000/15622900/15622804/93f26185.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Double Beds, Non Smoking 9.6 Exceptional 4 reviews ### Highlights Air conditioning Connecting rooms available Free cots/infant beds LED TV Hypo-allergenic bedding Blackout curtains Premium bedding Bathrobes - 301 sq ft - Sleeps 3 - 2 Double Beds ![Room, 1 King Bed, Non Smoking | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/16000000/15630000/15622900/15622804/b4eb8063.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Non Smoking 9.4 Exceptional 3 reviews ### Highlights Air conditioning Connecting rooms available Free cots/infant beds LED TV Hypo-allergenic bedding Blackout curtains Premium bedding Bathrobes - 301 sq ft - Sleeps 3 - 1 King Bed ## You may also like Ad ![Free daily buffet breakfast ](https://images.trvl-media.com/lodging/9000000/8120000/8114300/8114237/cdf49344.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Express Surabaya CenterPoint by IHG Surabaya Center - Breakfast included - Parking included - Free WiFi - Restaurant 8.6 Excellent 145 reviews £27 includes taxes & fees 18 Sept - 19 Sept [](https://www.expedia.co.uk/Surabaya-Hotels-Holiday-Inn-Express-Surabaya-CenterPoint.h8114237.Hotel-Information?chkin=2025-9-18&chkout=2025-9-19&rm1=a2®ionId=3294&destination=Surabaya&destType=MARKET&latLong=-7.257472,112.752091&searchId=1c1d82e2-5059-4988-8293-bf71c27d72bd&top_cur=GBP) Ad ![Exterior](https://images.trvl-media.com/lodging/40000000/39920000/39916400/39916323/3d02675e.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Doubletree By Hilton Surabaya Surabaya Center - Pool - Kids pool - Parking included - Free WiFi 9.4 Exceptional 119 reviews £52 includes taxes & fees 25 Sept - 26 Sept [](https://www.expedia.co.uk/Surabaya-Hotels-Doubletree-By-Hilton-Surabaya.h39916323.Hotel-Information?chkin=2025-9-25&chkout=2025-9-26&rm1=a2®ionId=3294&destination=Surabaya&destType=MARKET&latLong=-7.257472,112.752091&searchId=1c1d82e2-5059-4988-8293-bf71c27d72bd&top_cur=GBP) Ad ![Dining](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/117000000/116830000/116821600/116821507/dd02123c_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Aloft Surabaya Pakuwon City Surabaya - Pool - Parking included - Free WiFi - Restaurant 10.0 Exceptional 2 reviews £38 includes taxes & fees 16 Sept - 17 Sept [](https://www.expedia.co.uk/Surabaya-Hotels-Aloft-Surabaya-Pakuwon-City.h116821507.Hotel-Information?chkin=2025-9-16&chkout=2025-9-17&rm1=a2®ionId=3294&destination=Surabaya&destType=MARKET&latLong=-7.257472,112.752091&searchId=1c1d82e2-5059-4988-8293-bf71c27d72bd&top_cur=GBP) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/10000000/9830000/9827700/9827641/09554053_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Ascott Waterplace Surabaya Surabaya - Pool - Kitchen - Washer - Parking included 8.6 Excellent 96 reviews £62 includes taxes & fees 22 Sept - 23 Sept [](https://www.expedia.co.uk/Surabaya-Hotels-Ascott-Waterplace-Surabaya.h9827641.Hotel-Information?chkin=2025-9-22&chkout=2025-9-23&rm1=a2®ionId=3294&destination=Surabaya&destType=MARKET&latLong=-7.257472,112.752091&searchId=1c1d82e2-5059-4988-8293-bf71c27d72bd&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSurabaya-Hotels-Four-Points-By-Sheraton-Surabaya.h15622804.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSurabaya-Hotels-Four-Points-By-Sheraton-Surabaya.h15622804.Hotel-Information) ## About the area Located in Surabaya Center neighbourhood, Four Points by Sheraton Surabaya, Tunjungan Plaza is connected to a shopping centre. Grahadi and Old City are local landmarks, and some of the area's attractions include Taman Hiburan Rakyat and Dynasty Water World Gresik. Looking to enjoy an event or a game while in town? See what's happening at Gelora 10 November Stadium or Lapangan Thor Stadium. [Visit our Surabaya travel guide](https://www.expedia.co.uk/Surabaya.dx3294) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-7.26101%2C112.73892&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=-dtUmwxeXmSi_TLge94OTMm_gkg=) Jl Embong Malang 25 - 31, Tunjungan Plaza, Surabaya, East Java, 60261 ### What's nearby - Tunjungan Plaza - 1 min walk - 0.0 miles - BG Junction - 12 min walk - 0.7 miles - Surabaya Plaza Shopping Mall - 17 min walk - 0.9 miles - Grand City Surabaya - 17 min walk - 0.9 miles - Surabaya Zoo - 5 min drive - 3.8 miles ### Getting around - Surabaya Pasar Turi Station - 6 min drive - Margorejo Station - 7 min drive - Surabaya (SUB-Juanda) - 40 min drive ### Restaurants - ‪Genki Sushi - ‬4 min walk - ‪Thai Street Restaurant - ‬2 min walk - ‪Fish & Co.™ - ‬1 min walk - ‪Starbucks - ‬1 min walk - ‪Lobby Lounge (Four Points by Sheraton) - ‬1 min walk ## About this property ### Four Points by Sheraton Surabaya, Tunjungan Plaza Upscale hotel near Tunjungan Plaza A terrace, a shopping centre on-site and a coffee shop/cafe are just a few of the amenities provided at Four Points by Sheraton Surabaya, Tunjungan Plaza. The on-site restaurant, Le Petit Cafe, serves light fare. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and dry cleaning/laundry services. Other perks include: - An outdoor pool and a children's pool, along with sunloungers and pool umbrellas - Free self-parking, plus valet parking (surcharge) - Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and access to a nearby indoor pool - Concierge services, a water dispenser and a 24-hour front desk Room features All 293 rooms boast comforts, such as 24-hour room service and premium bedding, as well as perks, such as laptop-friendly workspaces and air conditioning. More conveniences in all rooms include: - Recycling and LED light bulbs - Bathrooms with free toiletries and hairdryers - Free infant beds, coffee/tea makers and daily housekeeping ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transport - 24-hour return airport shuttle on request for a surcharge - Free self parking on site - Valet parking on site (IDR 50,000 per stay) - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 6 AM to 10:30 AM for a fee: IDR 250,000 for adults and IDR 125,000 for children - A bar/lounge - A coffee shop/cafe - A restaurant ### Restaurants on site - Botanique Lounge - Le Petit Cafe - Lime Restaurant ### Things to do - 24-hour gym - Children's pool - Indoor pool (guest access) - Outdoor pool - Shopping centre - TV in common areas ### Family friendly - Access to nearby indoor pool - Children's pool - In-room cot - Laundry facilities - Outdoor pool - Rollaway/extra bed (surcharge) ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Change of bedsheets (on request) - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Wedding services ### Business services - 8 meeting rooms - Business centre - Computer station ### Outdoors - Barbecue grill - Garden - Pool loungers - Pool umbrellas - Terrace - Vegetable garden ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - Braille/raised signage - Grab bar near toilet - Hand-held showerhead - Height-adjustable showerhead - Lift - Low-height bed - Valet for wheelchair-equipped vehicles - Visual alarms in hallways - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to lift - Wheelchair-accessible pool - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-width doorways ### More - 1 building - 11 floors - At least 80% lighting from LEDs - Ballroom - Banquet hall - Biodegradable coffee stirrers available - Built in 2016 - Comprehensive food waste policy - Comprehensive recycling policy - Designated smoking areas (fines apply) - No plastic coffee stirrers - Rooftop garden - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Blackout drapes - Free cot - Hypo-allergenic bedding - Premium bedding - Rollaway/extra bed (surcharge) ### Bathroom - Dressing gowns - Free toiletries - Hair dryer - Private bathroom - Shampoo - Slippers - Soap - Toilet paper - Toothbrush and toothpaste - Towels provided ### Entertainment - 43-inch LED TV ### Food and drink - 24-hour room service - Coffee/tea maker - Free bottled water - Minibar ### More - Air conditioning - Connecting rooms available - Desk - Electrical adapters - Energy-saving switches in guestrooms - Free daily newspapers - Iron/ironing board - Laptop workspace - LED lighting - Phone - Recycling - Safe - Water-efficient showers - Window screens ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: midnight Minimum check-in age - 17 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for IDR 665500.0 per night. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately IDR 250000 for adults and from IDR 125000 for children - Airport shuttle fee: IDR 490000 per person (one-way) - Valet parking fee: IDR 50000 per stay - Rollaway bed fee: IDR 665500.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property ### Property is also known as Four Points Sheraton Surabaya Hotel Four Points Sheraton Surabaya Four Points By Sheraton Surabaya Java Four Points by Sheraton Surabaya Four Points by Sheraton Surabaya Tunjungan Plaza Four Points by Sheraton Surabaya, Tunjungan Plaza Hotel Four Points by Sheraton Surabaya, Tunjungan Plaza Surabaya Four Points by Sheraton Surabaya, Tunjungan Plaza Hotel Surabaya ## Frequently asked questions ### Does Four Points by Sheraton Surabaya, Tunjungan Plaza have a pool? > Yes, this property has an outdoor pool and a children's pool. ### How much does it cost to stay at Four Points by Sheraton Surabaya, Tunjungan Plaza? > As of 15 Sept 2025, prices found for a 1-night stay for 2 adults at Four Points by Sheraton Surabaya, Tunjungan Plaza on 20 Sept 2025 start from £61.54, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Surabaya-Hotels-Four-Points-By-Sheraton-Surabaya.h15622804.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Four Points by Sheraton Surabaya, Tunjungan Plaza pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Four Points by Sheraton Surabaya, Tunjungan Plaza? > Self-parking is free at this property. ### What time is check-in at Four Points by Sheraton Surabaya, Tunjungan Plaza? > Check-in start time: 3 PM; check-in end time: midnight. ### What time is check-out at Four Points by Sheraton Surabaya, Tunjungan Plaza? > Checkout is at noon. ### Does Four Points by Sheraton Surabaya, Tunjungan Plaza provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of IDR 490000 per person applies. ### Where is Four Points by Sheraton Surabaya, Tunjungan Plaza located? > Located in Surabaya Center, this hotel is within a 10-minute walk of Tunjungan Plaza, Grahadi and Joko Dolog Statue. Surabaya Youth Center and Sharp Bamboo Monument are also within 15 minutes. Surabaya Pasar Turi Station is 25 minutes by foot and Surabaya Gubeng Station is 28 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Four Points by Sheraton Surabaya, Tunjungan Plaza Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.4 Cleanliness ### 9.4 Location ### 9.6 Staff & service ### 9.2 Eco-friendliness ### 9.4 Property conditions & facilities 10 - Excellent 202 8 - Good 71 6 - Okay 11 4 - Poor 2 2 - Terrible 2 ### 10/10 Excellent #### Zeng 13 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Always a great stay and the staff are super friendly. ##### Zeng Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### erika 24 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel location is convenient, the staffs are friendly and welcoming, especially Rozzaq, Endang, and Amy. The hotel is clean ##### erika Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### KAI PENG 14 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A good hotel near shopping malls and a lot of dining options. ##### KAI PENG Stayed 1 night in Jan 2025 ### 10/10 Excellent #### KAI PENG 11 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A great hotel with shopping malls next to it. ##### KAI PENG Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Muhammad 5 May 2023 Liked: Cleanliness, staff & service, property conditions & facilities The staffs and food were excelent. ##### Muhammad Stayed 2 nights in May 2023 ### 10/10 Excellent #### Shanan 7 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staffs are very energetic and pleasant. ##### Shanan Stayed 3 nights in Dec 2024 ### 10/10 Excellent #### Zeng 17 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good service, Attentive staff, excellent location right at the mall with many dining options. ##### Zeng Stayed 2 nights in May 2024 ### 10/10 Excellent #### Andrew 27 May 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great staff! ##### Andrew Stayed 3 nights in May 2023 ### 10/10 Excellent #### Marina 30 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent Service Everything was great. Service excellent and staff were very friendly. ##### Marina Stayed 2 nights in May 2024 ### 10/10 Excellent #### Greg 30 Aug 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Just a short trip to Surabaya Just a short trip to Surabaya, the hotel was lovely, very friendly staff, very clean. Its a very central location with easy access to the mall's and city. ##### Greg Stayed 2 nights in Aug 2022 ### 10/10 Excellent #### Shanan 10 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good ##### Shanan Stayed 4 nights in Nov 2024 ### 10/10 Excellent #### KANA 20 Nov 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good location and yummy breakfast Very convenient location. Just next to shopping mall w restaurants & fast foods. Very yummy breakfast buffet with fresh juice, handmade noodle etc… ##### KANA Stayed 2 nights in Nov 2023 ### 10/10 Excellent #### Kok Shong 1 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We arrived at the hotel at 12:00 PM, feeling tired, but the friendly receptionist arranged for us to check in early. During our 3-day stay, all the employees treated us well and respectfully. ##### Kok Shong Stayed 3 nights in Oct 2024 ### 10/10 Excellent #### Verified traveller 11 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Recommended Hotel is connected to the mall and that’s a huge plus for us. We upgraded from premium room to a suite at check in and we loved it. Room was spacious allowing ample space for my active toddler to move about. I initially wanted to go to reception to ask for late check out after breakfast but a staff who came to our table, Swara was very lovely and extended our checkout time to 2pm without even me asking. She gave so much attention to my picky eater toddler and I’m impressed that my toddler ate so well here. Would definitely recommend this hotel to others. ##### Verified traveller Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Stephen 28 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Find SOGO, exit the building, and walk back into the hotel that way - for most navigable option. ##### Stephen Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Danilo 22 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Enjoyable stay!! Had the pleasure of staying at FourPoints Tunjungan Plaza, during my business trip. The hotel is conveniently located, making it easy to navigate to my meetings. The staff were exceptionally friendly!! ##### Danilo Stayed 2 nights in Jun 2024 ### 10/10 Excellent #### Stephen 28 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Pro-tips, it's difficult trying to find the tunnel that connects the hotel to the mall. Your best shot is to just find Sogo, exit the mall, and walk back to the entrance of the hotel. ##### Stephen Stayed 1 night in Aug 2024 ### 8/10 Good #### erika 25 May 2024 Liked: Staff & service, property conditions & facilities Unfortunately there is not enough parking space in front of the hotel ##### erika Stayed 1 night in May 2024 ### 10/10 Excellent #### kris 2 Sept 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly staff, clean and closed to the shopping centre and restaurants. What I don't like about this property, the lobby is not in the first/ground floor. You need to go to different floor to reach the lobby from entrance floor. ##### kris Stayed 2 nights in Aug 2023 ### 8/10 Good #### Nur Aliffah 1 Jul 2025 ##### Nur Aliffah Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Jesslyn 27 Jun 2025 ##### Jesslyn Stayed 2 nights in May 2025 ### 8/10 Good #### Verified traveller 15 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Verified traveller Stayed 2 nights in May 2025 ### 10/10 Excellent #### PINSHI 15 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### PINSHI Stayed 1 night in May 2025 ### 10/10 Excellent #### Jaepil 19 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Jaepil Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Tengku 2 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities ##### Tengku Stayed 2 nights in Jan 2025