Title: HARRIS Hotel & Conventions Gubeng Surabaya Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=3294&destination=Surabaya%2C+East+Java%2C+Indonesia&selected=10975353&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # HARRIS Hotel & Conventions Gubeng Surabaya Families find a welcoming retreat in Gubeng where adults can enjoy spa treatments and delicious meals while children play in a dedicated playground area. ## Photo gallery for HARRIS Hotel & Conventions Gubeng Surabaya ![Reception - HARRIS Hotel & Conventions Gubeng Surabaya (Surabaya)](https://images.trvl-media.com/lodging/11000000/10980000/10975400/10975353/53f6d02a.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Interior - HARRIS Hotel & Conventions Gubeng Surabaya (Surabaya)](https://images.trvl-media.com/lodging/11000000/10980000/10975400/10975353/7ce15e35.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Junior Suite, 1 Double Bed | Minibar, in-room safe, desk, soundproofing - HARRIS Hotel & Conventions Gubeng Surabaya (Surabaya)](https://images.trvl-media.com/lodging/11000000/10980000/10975400/10975353/280e6ab6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast, lunch, dinner served; international cuisine - HARRIS Hotel & Conventions Gubeng Surabaya (Surabaya)](https://images.trvl-media.com/lodging/11000000/10980000/10975400/10975353/84c9b2a8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby lounge - HARRIS Hotel & Conventions Gubeng Surabaya (Surabaya)](https://images.trvl-media.com/lodging/11000000/10980000/10975400/10975353/7da338bd.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies HARRIS Hotel & Conventions Gubeng - Surabaya sits in the heart of Gubeng, creating an ideal family getaway. Parents can relax with treatments at the on-site spa or savor international dishes at Harris Cafe while children enjoy the playground facilities. ## Reviews 8.6 Excellent ## Popular amenities - Pool - Spa - Parking included - Free Wi-Fi - Restaurant - Air-conditioning £37 includes taxes & fees 2 Apr - 3 Apr ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=10975353&PinnedHotelID=10975353&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=10975353&PinnedHotelID=10975353&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=10975353&PinnedHotelID=10975353&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=10975353&PinnedHotelID=10975353&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=10975353&PinnedHotelID=10975353&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=10975353&PinnedHotelID=10975353&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=10975353&PinnedHotelID=10975353&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=10975353&PinnedHotelID=10975353&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 11 of 11 rooms ### View all photos for Executive Room ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/11000000/10980000/10975400/10975353/d7289d90.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room - Sleeps 2 ### View all photos for Suite ![Living area | 42-inch Smart TV with digital channels](https://images.trvl-media.com/lodging/11000000/10980000/10975400/10975353/f9f77468.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite - Sleeps 2 ### View all photos for Executive Room, 1 Double or 2 Single Beds ![Executive Room, 1 Double or 2 Single Beds | Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/11000000/10980000/10975400/10975353/cb0dba61.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, 1 Double or 2 Single Beds - 312 sq ft - 1 bedroom - Sleeps 2 - 1 Double Bed OR 2 Single Beds ### View all photos for Deluxe Room (HARRIS) ![Deluxe Room (HARRIS) | Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/11000000/10980000/10975400/10975353/w3236h2160x4y0-ef8c9e5d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room (HARRIS) 10.0 Exceptional 1 review - City view - 301 sq ft - Sleeps 2 - 1 Double Bed OR 2 Single Beds ### View all photos for Premium Room ![Premium Room | Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/11000000/10980000/10975400/10975353/bcdbc5e8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room - City view - 301 sq ft - 1 bedroom - Sleeps 2 - 2 Single Beds OR 1 Double Bed ### View all photos for Economy Room (SMART) ![Economy Room (SMART) | Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/11000000/10980000/10975400/10975353/c44f4991.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Economy Room (SMART) - 215 sq ft - 1 bedroom - Sleeps 2 - 1 Double Bed OR 2 Single Beds ### View all photos for Junior Suite, 1 Double Bed ![Junior Suite, 1 Double Bed | Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/11000000/10980000/10975400/10975353/280e6ab6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 Double Bed - City view - 431 sq ft - 1 bedroom - Sleeps 2 - 1 Double Bed ### View all photos for Deluxe Room ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/11000000/10980000/10975400/10975353/w657h440x3y0-90497ed5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room - Sleeps 2 ### View all photos for Junior Suite ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/11000000/10980000/10975400/10975353/74f52300.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite - Sleeps 2 ### View all photos for Smart Room ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/11000000/10980000/10975400/10975353/f7d6b330.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Smart Room - Sleeps 2 ### View all photos for Premium Room ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/11000000/10980000/10975400/10975353/ddc73603.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room - Sleeps 2 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSurabaya-Hotels-HARRIS-Hotel-Conventions-Gubeng-Surabaya.h10975353.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSurabaya-Hotels-HARRIS-Hotel-Conventions-Gubeng-Surabaya.h10975353.Hotel-Information) ## About the area Located in Surabaya Center, a neighbourhood in Surabaya, HARRIS Hotel & Conventions Gubeng Surabaya is near a train station. Korea Park and Taman Bungkul reflect the area's natural beauty and area attractions include Taman Hiburan Rakyat and Lapindo Mudflow in Sidoarjo. Looking to enjoy an event or a game while in town? See what's happening at Lapangan Thor Stadium or Gelora 10 November Stadium. [Visit our Surabaya travel guide](https://www.expedia.co.uk/Surabaya.dx3294) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-7.27271%2C112.74924&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=wDzQb54F_LoEKI72OiBG4nkzm2s=) Jl. Bangka 8-18, Surabaya, East Java, 60281 ### What's nearby - Surabaya Plaza Shopping Mall 11 min walk \- 0.6 miles - Grand City Surabaya 15 min walk \- 0.8 miles - World Trade Centre 17 min walk \- 0.9 miles - Tunjungan Plaza 3 min drive \- 1.3 miles - Rumah Sakit Umum Daerah Dr. Soetomo 3 min drive \- 1.3 miles ### Getting around - Margorejo Station 6 min drive - Surabaya Gubeng Station 14 min walk - Surabaya (SUB-Juanda) 40 min drive ### Restaurants - Starbucks 1 min walk - Toko Kopi Tuku 4 min walk - Boncafe 1 min walk - Level Five 1 min walk - Rumah Makan Ria Galeria 1 min walk ## About this property ### HARRIS Hotel & Conventions Gubeng Surabaya Upscale family-friendly hotel near Tunjungan Plaza A terrace, a coffee shop/cafe and a playground are just a few of the amenities provided at HARRIS Hotel & Conventions Gubeng Surabaya. Treat yourself to a massage, a body treatment or reflexology at H'Spa, the on-site spa. The on-site international cuisine restaurant, Harris Cafe, offers breakfast, lunch, dinner and children's meals. In addition to dry cleaning/laundry services and a health club, guests can connect to free in-room WiFi. Additional perks include: - 2 outdoor pools and a children's pool - Free self-parking and valet parking - Buffet breakfast (surcharge), train station pick-up service and a banquet hall - A vending machine, meeting rooms and a 24-hour front desk Room features All 152 rooms include comforts such as 24-hour room service and laptop-compatible safes, in addition to perks such as free WiFi and air conditioning. Extra conveniences in all rooms include: - Bathrooms with showers and free toiletries - 42-inch Smart TVs with digital channels - Fridges, electric kettles and daily housekeeping ## Similar properties ![Outdoor pool](https://images.trvl-media.com/lodging/40000000/39920000/39916400/39916323/0a8d8781.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Doubletree By Hilton Surabaya Surabaya Center - Pool - Kids’ pool - Parking included - Free Wi-Fi 9.2 Wonderful 138 reviews £52 includes taxes & fees 11 Apr - 12 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-11&endDate=2026-04-12&selected=39916323&PinnedHotelID=39916323&HadPinnedHotel=true®ionId=-1&adults=2) ![Rooftop bar, al fresco dining, open daily](https://images.trvl-media.com/lodging/41000000/40150000/40144900/40144880/d0891894.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Four Points by Sheraton Surabaya, Pakuwon Indah Surabaya - Pool - Kids’ pool - Parking included - Free Wi-Fi 9.6 Exceptional 214 reviews £65 includes taxes & fees 30 Mar - 31 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=40144880&PinnedHotelID=40144880&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby lounge, pool views, open daily](https://images.trvl-media.com/lodging/16000000/15630000/15622900/15622804/79de81bb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Four Points by Sheraton Surabaya, Tunjungan Plaza Surabaya Center - Pool - Kids’ pool - Parking included - Free Wi-Fi 9.4 Exceptional 297 reviews £64 includes taxes & fees 31 Mar - 1 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=15622804&PinnedHotelID=15622804&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/17000000/16440000/16438200/16438122/ea7f221b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fairfield by Marriott Surabaya Surabaya - Pool - Spa - Kids’ pool - Parking included 8.6 Excellent 182 reviews £31 includes taxes & fees 1 Apr - 2 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-01&endDate=2026-04-02&selected=16438122&PinnedHotelID=16438122&HadPinnedHotel=true®ionId=-1&adults=2) ![View from room](https://images.trvl-media.com/lodging/10000000/9830000/9827700/9827641/7650ea14.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ascott Waterplace Surabaya Surabaya - Pool - Kitchen - Washing machine - Parking included 8.6 Excellent 99 reviews £60 includes taxes & fees 7 Apr - 8 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-07&endDate=2026-04-08&selected=9827641&PinnedHotelID=9827641&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/10000000/9060000/9056200/9056170/8c52baa8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Ciputra World Surabaya managed by Swiss-Belhotel International Gunung Sari - Pool - Hot tub - Spa - Kids’ pool 8.8 Excellent 258 reviews £50 includes taxes & fees 13 Apr - 14 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-13&endDate=2026-04-14&selected=9056170&PinnedHotelID=9056170&HadPinnedHotel=true®ionId=-1&adults=2) ![4 restaurants, breakfast, lunch, dinner served; 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check-in end time: midnight Contactless check-in and check-out are available Late check-in subject to availability ### Check-out Check-out before 11:30 AM Contactless check-out ### Special check-in instructions This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Renovations and closures The property will be renovating from 8 January 2026 to 31 March 2026 (completion date subject to change). The following areas are affected: - Selected guestrooms During renovations, the hotel will make every effort to minimise noise and disturbance. ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately IDR 175000 for adults and from IDR 82500 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Cashless transactions are available Safety features at this property include a fire extinguisher This property affirms that it follows the cleaning and disinfection practices of Ascott Cares (Ascott Limited) If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention No pets and no service animals are allowed at this property ### Property is also known as HARRIS Hotel Conventions Gubeng Surabaya HARRIS Hotel Conventions Gubeng HARRIS Conventions Gubeng Surabaya HARRIS Conventions Gubeng HARRIS Hotel & Conventions Gubeng Surabaya Java HARRIS Hotel Conventions Gubeng Surabaya HARRIS Hotel & Conventions Gubeng Surabaya Hotel HARRIS Hotel & Conventions Gubeng Surabaya Surabaya HARRIS Hotel & Conventions Gubeng Surabaya Hotel Surabaya ## Frequently asked questions ### Does HARRIS Hotel & Conventions Gubeng Surabaya have a pool? ### How much does it cost to stay at HARRIS Hotel & Conventions Gubeng Surabaya? ### Is HARRIS Hotel & Conventions Gubeng Surabaya pet-friendly? ### How much is parking at HARRIS Hotel & Conventions Gubeng Surabaya? ### What time is check-in at HARRIS Hotel & Conventions Gubeng Surabaya? ### What time is check-out at HARRIS Hotel & Conventions Gubeng Surabaya? ### Where is HARRIS Hotel & Conventions Gubeng Surabaya located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## HARRIS Hotel & Conventions Gubeng Surabaya Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.8 Cleanliness ### 8.6 Location ### 9.0 Staff & service ### 9.0 Property conditions & facilities 10 - Excellent 25 8 - Good 23 6 - Okay 3 4 - Poor 2 2 - Terrible 1 ## Reviews Verified ### 6/10 Okay #### Laurence 1 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities In the middle of nowhere ##### Laurence Stayed 1 night in Jun 2025 Verified ### 8/10 Good #### Petra 21 Jul 2024 Liked: Staff & service, room comfort #### Anmeldelse Harris Hotel Gubeng Fellesområdene er veldig flotte, men selve rommet var nedslitt med vond lukt på badet og bærer preg av fuktskader. Det kom stadig små fluer ut av slukene. Sengtøyet var rent, men hadde masse gamle flekker på seg. Og man får ikke utdelt små håndklær til å tørke hendene på. Kun et stort til dusjen. Frokostbuffeten var stor og flott, og en god opplevelse! Fint bassengområdet, men med få solsenger og solen kommer bare på terrassen noen få timer pr dag. Vannet var uvanlig kaldt i bassenget. Ok trimrom, men det var for varmt der inne. ![](https://a.travel-assets.com/ugc/hotel-reviews/2A0501FF75D808D925E4322E0319910C3B670DE81721544233226.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/E0972BAC9D17226B09B4B51DD07ADDBAE41578D41721544235161.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/7090CAC8C0C6E34E7CAA1A7A93921A92230657EA1721544235459.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/C1A7A1D1E20B29EF0F830493C2DCBB04D0A693CC1721544231308.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Petra Stayed 4 nights in Jul 2024 Verified ### 8/10 Good #### Shuchi 31 May 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 明亮乾淨的旅館 旅館明亮色彩活潑、服務人員主動且友善。房間乾淨且冷氣夠冷。浴室花灑無法使用，洗手台有點阻塞。 清晨四點須前往機場，飯店門口隨時都有blue bird Taxi，很方便。 ##### Shuchi Stayed 1 night in May 2017 Verified ### 8/10 Good #### Henny 6 Feb 2017 Liked: Cleanliness, staff & service, room comfort #### Nice and new hotel, bright colors and modern Stayed one night at suite room on 28-Jan-2013\. Overall experience was OK. ##### Henny Verified ### 10/10 Excellent #### Tia 4 Dec 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### great place to stay, rich variety of cuisine my third time, looking forward to next time ##### Tia Verified ### 8/10 Good #### Urs 24 Oct 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice hotel near Gubeng station Clean and nice hotel, ideal to stay if you booked a train trip from the Gubeng railway station. ##### Urs Verified ### 8/10 Good #### Mama 8 Oct 2016 Liked: Staff & service, property conditions & facilities Disliked: Room comfort #### Happy Family Hotel It is morden and bright. Staff are happy. Room seems not sound proof, next door big noise disturb my sleep till 3am. Drainage was bad, shower water overflow to bathroom floor. Good impressions apart from that. ##### Mama Verified ### 10/10 Excellent #### emilie 27 Aug 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hôtel très agréable Très bon rapport qualité prix pour cet hôtel tout confort. Il est également à proximité de la gare, ce qui est un avantage quand on doit prendre un train tôt le matin. Je recommande cet hôtel. ##### emilie Verified ### 8/10 Good #### yeonkyung 16 Aug 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 모던한호텔 위치빼곤다좋았어요 깔끔하고,조식도괜찮았구요 직원들도친절했고 수영장도꽤나괜찮았어요 ##### yeonkyung Verified ### 10/10 Excellent #### Sara 14 Aug 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fantástico! Fotos no hacen justicia Increíble hotel. Las fotos no le hacen justicia en absoluto. La piscina es espectacular, con camas-lounge, bar, restaurante, Ping-pong... Y un campo de golf en las inmediaciones. Zona súper segura, con acceso con control de seguridad. Habitaciones espectaculares, grandes, fantástico lavabo... Te sientes como en una película. El desayuno súper bien, muy variado, y con café decente. Eso sí, al igual que en casi toda la isla, el wifi no es muy bueno, y el agua en el baño sale algo amarillenta (aunque todos aseguran que no hay ningún problema) ##### Sara Verified ### 8/10 Good #### Elena Andreea 5 Aug 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### ok good hotel with good breakfast ##### Elena Andreea Verified ### 8/10 Good #### Verified traveller 16 Jul 2016 Liked: Cleanliness, property conditions & facilities, room comfort #### Prima hotel, beste ontbijt van Java Goed hotel. Schone kamer, fantastisch ontbijt, leuk zwembad. Personeel spreekt alleen niet zo goed engels, heb 3x moeten vragen of ze de slaapbank op wilden dekken voor onze zoon. ##### Verified traveller Verified ### 6/10 Okay #### Verified traveller 6 Jul 2016 Liked: Property conditions & facilities, room comfort #### Not so good for tired climbers in Ramadan period The hotel looked new and modern. However, the spa was closed during the Ramadan period so it wouldn't be good for tired climbers of Mt Ijen and Mt Bromo who were looking forward to a spa. The spa nearby was also closed for Ramadan period. The swimming pool was also closed earlier at 4 pm during Ramadan. So, if you may want to reconsider if you are booking during Ramadan period (I think they should have stated it in their website so that we can make well-informed choices as we book it because of its spa service.) The room is spacious with an extra sofa bed (too small and hard for an adult to sleep for more than 1 day). The colour of the rooms are bright and cheerful with kettle and fridge. The staff of the hotel were generally friendly and helpful. They even helped us to get the driver to drive us to the local goodies shop (on our way to the airport) so that we could shop for some local goodies as our souvenirs. There is a Boncafe restaurant near the hotel. The taxis are easily available to the customers. There is a nice motorcycle accessories shop nearby with great staff and service. The hotel offers shuttle service to the major malls and also provide an airport transfer service at a reasonable price. ##### Verified traveller Verified ### 8/10 Good #### Bryan 6 Jun 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Clean and Nice hotel rooms with lots of TV channel My Husband and Son went there for business trip. They were very satisfied with the rooms once they entered. The room are clean and the drinking area are good too. Breakfast and local food are good only the western food need to improve ##### Bryan Verified ### 8/10 Good #### Verified traveller 3 May 2016 Liked: Cleanliness, staff & service, property conditions & facilities #### Business stay in Harris Surabaya The hotel is new (2015) with ‘hip’ atmosphere and shocking orange color motive…☺ The staff are amazingly helpful and cheerful (you this phrase every time you enter the elevator). The hotel location is central and was only 5 minutes drive (not at pick hours were it become 20 min) from the Grand City convention center. While the hotel is really pleasant, the rooms are small. There are no wardrobes or closets to store cloths. There is only an open niche with few hangers. We had to use the sofa as our wardrobe. However, the biggest issue we had was the noise. The walls seems to be made from paper since we could hear any noise (including snoring !) from the next room (probably they could hear us too). This means that at different hours of the night we would wake up to people coming in or going out. Moreover, the window glass is also quite thin (be careful not to lean on it) since we could hear children noise at 7am from the pool, 10 stories below us not to mention the train noise. On the up side, breakfast was great. The dinning room is open design, light and nice. Great selection of any food from east to west. ##### Verified traveller Verified ### 8/10 Good #### Boedi Desi 16 Apr 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good for business trip nice, near centre city ##### Boedi Desi Verified ### 10/10 Excellent #### Verified traveller 15 Apr 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice hotel with wonderful food. Great place to relax. And the pool has very nice chairs to just sit back, eat, and take in the atmosphere. The enchiladas are great as well. ##### Verified traveller Verified ### 10/10 Excellent #### Verified traveller 28 Mar 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Comfortable and quite neighbourhood ##### Verified traveller Verified ### 8/10 Good #### Maria 10 Mar 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### I will surely comeback for next stay at Harris . It was my first time at Harris, it was as expected. I am satisfied. Service was very good, car valley was really helpfull, as i was arrived at night. ##### Maria Verified ### 10/10 Excellent #### Agnes 7 Mar 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### New, clean, friendly hotel at Surabaya We were stay for 8 nights at this new hotel, very satisfied with everything in this hotel. Very clean and tidy, super friendly staffs from the doorman-receptionist-cleaner-waitress ... everyone. And they're very helpful with any requests from us. Only 1 day that we've got a bit 'shock' with the room cleaner but the rest was superb. The price was affordable and the location was good. Will stay again in this hotel if we come to visit Surabaya and will recommend this hotel to our friends. ##### Agnes Verified ### 8/10 Good #### Verified traveller 21 Feb 2016 Liked: Staff & service, property conditions & facilities, room comfort #### Pas de charme particulier mais bon rapport qualité Nous ne nous attendions pas à une chaîne de type Ibis très prisé par les chinois. Le style et la décoration de l'hôtel sont standards sans touche indonésienne. En gros, il manque de charme. Toutefois, le personnel est extrêmement serviable et gentil, souriant. Le SPA vaut le détour avec accès jacuzzi et sauna gratuit. Le petit déjeuner est un très grand buffet copieux et le restaurant au 17ème étage est très bon. ##### Verified traveller Verified ### 10/10 Excellent #### john a 19 Feb 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### jaand a from brisb aust this hotel was staffed by young people a delite to deal with amazing service nothing was any trouble.monday is buffet night had a great meal .bfst buffet style great food and amazing service included was entire staff singing and dancing beat that.would recommend hotel to all as value plus for your money ##### john a Verified ### 8/10 Good #### Tia 13 Feb 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Anytime again Worth for money, smart service, great breakfast ##### Tia Verified ### 8/10 Good #### Bobby 9 Feb 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel baru, lokasi strategis, harga terjangkau Hotel ini relatif masih baru, jadi kondisinya masih bersih, rapi dan bagus, kami sekeluarga besar (dengan 2 anak balita, dll) menginap di 3 kamar, yg 2 kamar connected. Lokasi di Jl. Bangka dekat Biliton (Raya Gubeng) mau cari makan dekat sana mudah, mau ke mall juga dekat ke Delta Plaza. Kolam renang, kids club juga ada, anak2 senang menginap disini, untuk remaja dan orang tua juga ada sauna dan Jacuzzi untuk relax sejenak. Staff nya ramah, kecepatan pelayanan lumayan, keamanan juga cukup baik, harus pake access card untuk naik ke lantai tertentu. ##### Bobby Verified ### 10/10 Excellent #### marina 23 Dec 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice hotel great pool Had a great stay the manager Harry was very good went out of his way to make us happy when any issues occurred he fixed everything promptly a swift smooth manager thanks harry ##### marina ---