Hotels near Stone Station, Stone

"The best part of my stay was the warm and friendly reception. The bedroom on the other hand was in a sorry state with peeling wallpaper, a window catch that was so loose that a proper seal of the window was not achievable. The bath plug was the wrong size so the water was running away before I'd actually got in. The mixer taps for the shower were badly tarnished and the hot/ cold directions were unreadable "

"The bathroom fittings were loose and loads of black mould in corners, got food delivered to room & id advise you to save your money & go to McDonald’s across the road "

"We booked a family room for four people, but we were just told it's full. Then hotel offering us two twin rooms instead."

"The accommodation stayed in was not as advertised, we hoped it would have been a place that was suitable for a night, but it just created worry and discomfort the entire time staying there. The first room we were presented with was not at all as expected, the walls were stained with marks and water stains. The bathroom was dirty and unacceptable. The bed covers and curtains were stained and window sill covered in mould. Having asthma I was not comfortable staying in this room. I rang to reception and requested another room and told them it wasn’t at all how it was advertised, which the receptionist didn’t understand why. They provided us with a second room which was larger and slightly better than the first but still not good enough. Stained walls, mouldy curtains and window cills. However due to being exhausted from travels, we decided to just try and sleep for the long day ahead the next day. Both myself and partner were unable to get any sleep as the bed was terribly uncomfortable, we could feel the spring badly through the mattress. I have attached some images for you to see for yourself. This is completely unacceptable even with it being a cheap stay. The images need reviewing and updated on your site as the public should know what their money is buying them. We complained to hotels.com and they were very unhelpful. The hotel told them it was all fine so wouldn’t help us. Not impressed. Do not say here or book through hotels.com. Not even worth it for a night."

" beautiful grounds, the staff were very friendly and helpful wish i could of stayed longer to walkvthe grounds, the food in the restaurant was exceptional "

"Great hotel perfect location..excellent parking and service ..David a fantastic host"

"We really enjoyed our stay at The Little George! Geoff was super kind and helpful, showed us to our room. The room was lovely and spacious and very clean, lovely bathroom with a big shower (the included toiletries smelled amazing too!). Well stocked minibar, teas and coffees etc. WiFi was very good too, easy to connect and fast, which is needed in this area as mobile data signal can be a bit iffy. Extra pillow, towels provided with no issue when we asked. Included breakfast was absolutely fab, the 'Bent's Breakfast' aka full English was the best hotel breakfast I've ever had! The Staffordshire Oatcakes are also super tasty, quite a heavy breakfast though and I couldn't finish them! Parking was easy, nice off road parking on the other side of the beer garden. Would just say that it is right in the centre of Eccleshall so there is quite a lot of traffic but that didn't bother us. The bathroom door was near on impossible to properly close from the inside so had to get each other to close the latch from the outside, and no lock on the bathroom door. Also one of the lights by the bed didn't work, we did let them know but it wasn't fixed. Other than that, we had a great stay at The Little George and would recommend to anyone staying in the Eccleshall area!"

"Breakfast was of a good standard with plenty of choices. Food could run out and delays were experienced whilst waiting for it to be resupplied. They could have been more proactive in that area. "

"Very basic, in urgent need of renovation, room above was playing loud music till past midnight, no staff to be found in the evening or at checkout, had to leave keys on desk."