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"Lovely hotel! Gorgeous room, massive bathroom! Spa was lovely. Will definitely return."

"Our first time at lakes and what a lovely hotel and great staff what work there , I Cannot remember the name of the therapist from the spa who gave me a facial & massage she was the tonic I needed thank you.we couldn’t fault the hotel from start to finish thank you all , and the chef on barbecue how impressive "

"Nice, clean hotel "

"Lovely stay, amazing food"

"Clean, friendly staff, always a pleasant stay"

"Lovely staff. Impressive premises, great room, really comfy bed, great shower, very good food, impressive WiFi. Highly recommend"

"Great staff, filling enjoyable food and nice clean room. When ever I have to go to Gateshead I will always stay here "

"Hotel was lovely and the room was very clean and staff were friendly."

"The rooms were nice and comfortable and clean the staff where very nice and the food was great "