"reception so bad, asked the others jumped the queue, even I and another couple kept waiting for someone from reception show up. so bad, asa the reception Lady showed up she asked the ones arrived after us to jump the queue. such a bad experience!"
"reception so bad, asked the others jumped the queue, even I and another couple kept waiting for someone from reception show up. so bad, asa the reception Lady showed up she asked the ones arrived after us to jump the queue. such a bad experience!"
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
We stayed 3 nights to celebrate a special birthday. The staff, hotel and restaurant were first class and went out of their way to make our experience special. We took a taxi to Zermaat from a nearby town and the hotel sent a horse and carriage to collect us. The location of the hotel was fantastic for the wonderful town and for views of the Matterhorn from our room.
We have worked and holidayed around the world and therefore stayed in many five star hotels and our experience at this hotel was...
We stayed 3 nights to celebrate a special birthday. The staff, hotel and restaurant were first class and went out of their way to make our experience special. We took a taxi to Zermaat from a nearby town and the hotel sent a horse and carriage to collect us. The location of the hotel was fantastic for the wonderful town and for views of the Matterhorn from our room.
We have worked and holidayed around the world and therefore stayed in many five star hotels and our experience at this hotel was...
keith and linda
Reviewed January 18, 2014Reviewed January 18, 2014
Loved our stay and would definitely recommend this hotel! The shuttle service from the train station was so helpful when we arrived (messaged beforehand). We also loved the breakfast and sauna.
Loved our stay and would definitely recommend this hotel! The shuttle service from the train station was so helpful when we arrived (messaged beforehand). We also loved the breakfast and sauna.
Emma
Reviewed September 2, 2026Reviewed September 2, 2026
The area is the best you will find in central Lugano. There is a funicular next to the hotel taking you directly to Lugano train station. The lake is 200m walk. The service is as good as any hotel I have ever been. The staff and very friendly and helpful. They helped me plan my trip to the two main Lugano mountains. Pre-visit you get to pick what you want in your free minibar, what type of pillows, what type of mattress and a few other surprises. The building is not new but is very well...
The area is the best you will find in central Lugano. There is a funicular next to the hotel taking you directly to Lugano train station. The lake is 200m walk. The service is as good as any hotel I have ever been. The staff and very friendly and helpful. They helped me plan my trip to the two main Lugano mountains. Pre-visit you get to pick what you want in your free minibar, what type of pillows, what type of mattress and a few other surprises. The building is not new but is very well...
We have stayed at Mont Cervin many times. Its in the centre of Zermatt and some rooms have a good view of Matterhorn. Pool is excellent and they have a warm play pool which keeps most children out of the main pool.
We have stayed at Mont Cervin many times. Its in the centre of Zermatt and some rooms have a good view of Matterhorn. Pool is excellent and they have a warm play pool which keeps most children out of the main pool.
What a wonderful stay here. The staff was the most kind and supportive when we went out to a mountain. I was really surprised when they gave me a snacks and a bottle of water. All the facility was clean and great. Nothing to complain.
What a wonderful stay here. The staff was the most kind and supportive when we went out to a mountain. I was really surprised when they gave me a snacks and a bottle of water. All the facility was clean and great. Nothing to complain.
We really enjoined our stay at this property. The personnel is very nice, rooms very clean and conformable and breakfast is great. Just 7 minutes walk to Matterhorn-Express, the hotel is very central but quiet at the same time.
We really enjoined our stay at this property. The personnel is very nice, rooms very clean and conformable and breakfast is great. Just 7 minutes walk to Matterhorn-Express, the hotel is very central but quiet at the same time.
Roberto
Reviewed February 6, 2024Reviewed February 6, 2024
Pictures do not do this place justice. The garden view is amazing with visibility of lake lugano and the distant mountains. Such a beautiful hotel. The staff are very accommodating and friendly. I loved the breakfast, it's simple but very tasty. I highly recommend this hotel
Pictures do not do this place justice. The garden view is amazing with visibility of lake lugano and the distant mountains. Such a beautiful hotel. The staff are very accommodating and friendly. I loved the breakfast, it's simple but very tasty. I highly recommend this hotel
We have been visiting Nira Alpina for many years and it is always the perfect ski vacation. Great facilities, ski room, fast internet, discounted lift tickets, free shuttle from the train, bus to other mountains at the property, ski-in/ski-out, free breakfast buffet and spa with incredibly helpful staff.
We have been visiting Nira Alpina for many years and it is always the perfect ski vacation. Great facilities, ski room, fast internet, discounted lift tickets, free shuttle from the train, bus to other mountains at the property, ski-in/ski-out, free breakfast buffet and spa with incredibly helpful staff.
Anonymous traveller
Reviewed January 18, 2022Reviewed January 18, 2022
The staff at the front desk were extremely helpful and took the time to explain everything to us in detail. One of the staff members even accompanied us to our room and walked us through all the instructions, including how to use the different facilities in the hotel.
The highlight of our stay was the beautiful view of the Matterhorn. We could see it directly from our bed, and the view from the balcony was equally stunning. The hotel garden also has an amazing Matterhorn view, and the outdoor...
The staff at the front desk were extremely helpful and took the time to explain everything to us in detail. One of the staff members even accompanied us to our room and walked us through all the instructions, including how to use the different facilities in the hotel.
The highlight of our stay was the beautiful view of the Matterhorn. We could see it directly from our bed, and the view from the balcony was equally stunning. The hotel garden also has an amazing Matterhorn view, and the outdoor...
Dev Krishna
Reviewed September 4, 2026Reviewed September 4, 2026