Search Hotels by Kempinski Hotels & Resorts in Swiss Alps from £351

Location was fantastic and beautiful classic hotel with helpful staff. The pool/garden arrangement is odd and dated (and costs €30 a day if not included) not being able to access the promenade directly from the hotel was frustrating - a huge missed opportunity for them not to open all that up as restaurant/bar - I would flip the pool to the terrace! Anyway it was good and would go again

We absolutely loved our stay here and would be back in a heartbeat. The staff were wonderful and helpful and we loved our omelettes and fresh pancakes for breakfast. It was great to use the spa facilities after a day out exploring. The train station is nearby as is the cable car so was nice to use either modes of transport down to Lauterbrunnen and to Schiltorn. Perfect 👌

Every detail was carefully catered to.

Excellent service and experience at the Palace for a long weekend. Would thoroughly recommend.

We stayed 3 nights to celebrate a special birthday. The staff, hotel and restaurant were first class and went out of their way to make our experience special. We took a taxi to Zermaat from a nearby town and the hotel sent a horse and carriage to collect us. The location of the hotel was fantastic for the wonderful town and for views of the Matterhorn from our room. We have worked and holidayed around the world and therefore stayed in many five star hotels and our experience at this hotel was...

The area is the best you will find in central Lugano. There is a funicular next to the hotel taking you directly to Lugano train station. The lake is 200m walk. The service is as good as any hotel I have ever been. The staff and very friendly and helpful. They helped me plan my trip to the two main Lugano mountains. Pre-visit you get to pick what you want in your free minibar, what type of pillows, what type of mattress and a few other surprises. The building is not new but is very well...

We have stayed at Mont Cervin many times. Its in the centre of Zermatt and some rooms have a good view of Matterhorn. Pool is excellent and they have a warm play pool which keeps most children out of the main pool.

The staff at the front desk were extremely helpful and took the time to explain everything to us in detail. One of the staff members even accompanied us to our room and walked us through all the instructions, including how to use the different facilities in the hotel. The highlight of our stay was the beautiful view of the Matterhorn. We could see it directly from our bed, and the view from the balcony was equally stunning. The hotel garden also has an amazing Matterhorn view, and the outdoor...

Well-located, walkable, and near the Zermatt train station. They provide free pick-up and drop-off services, which is wonderful. The room is well-maintained and spotless. Their breakfast options are excellent. Their staff is incredibly helpful and courteous. I got there somewhat early. They gladly finished the check-in procedure. They are always willing to help with navigation, village maps, etc. Around Zermatt, there are several trails to follow.

The perfect choice of hotel for skiing in Zermatt! Right in the heart of the main town close to all amenities, ski lifts (walking distance/free bus) & the old town wooden barns which are so picturesque. The entire town is actually! Despite it's location rooms were totally quiet & we had a great view of the Matterhorn too! The hotel is a very traditional building from the outside & the bar/restaurant areas have a gorgeous rustic feel like a ski lodge. Big roaring fire, thoughtfully styled and...

A couple of minutes walk from the rail link to Zermatt .Chargeable parking under hotel. Nice draught beer. Nice bedrooms.

Lovely location. Very clean and big rooms. Lovely staff. Breakfast was amazing. Loved it.

A dream place for holiday stay. The dinner was excellent, as well the service. Only a bit pity is the afternoon coffee took longer time to wait.

Beautiful hotel, great service and a wonderful breakfast which was the highlight of the stay for us. The only issue was the outside area by the pool, they need to have someone continually there to clear up, this was one of the first impressions I had of the hotel, towels and used glasses everywhere. That said, this is a beautiful 5 star hotel with lots of extras and the price was worth this level of luxury.

Pictures do not do this place justice. The garden view is amazing with visibility of lake lugano and the distant mountains. Such a beautiful hotel. The staff are very accommodating and friendly. I loved the breakfast, it's simple but very tasty. I highly recommend this hotel

I loved my stay here the staff were very pleasant and kind.

Nice hotel and friendly staff. 10 minutes from st moritz by road. Good service, warm and comfy rooms