Title: The Pollux Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=1093647&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Pollux Travelers find the perfect balance between winter sports and relaxation at this hotel where the attentive staff helps plan memorable daily adventures ## Photo gallery for The Pollux ![Exterior - The Pollux (Zermatt)](https://images.trvl-media.com/lodging/2000000/1100000/1093700/1093647/7f11a3f8.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/cd5a1211-248f-422a-8eb8-d6fad6d022ad-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![3 restaurants, breakfast, lunch, dinner served; Regional cuisine - The Pollux (Zermatt)](https://images.trvl-media.com/lodging/2000000/1100000/1093700/1093647/1332e0f8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - The Pollux (Zermatt)](https://images.trvl-media.com/lodging/2000000/1100000/1093700/1093647/566b9fcd.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from room - The Pollux (Zermatt)](https://images.trvl-media.com/lodging/2000000/1100000/1093700/1093647/3c61912f.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Pollux, near Matterhorn Museum, offers a breakfast buffet, garden, ski-friendly shuttle, and on-site spa. Kids love the arcade room, parents relax with lobby coffee. Free in-room WiFi for all. ## Reviews 9.6 Exceptional ## Popular amenities - Spa - Free Wi-Fi - Gym - Business services £300 includes taxes & fees 7 Jan - 8 Jan ## Room options ### Check availability for these dates Tonight [Jan 5 - Jan 6](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=1093647&PinnedHotelID=1093647&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=1093647&PinnedHotelID=1093647&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 6 - Jan 7](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=1093647&PinnedHotelID=1093647&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=1093647&PinnedHotelID=1093647&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 9 - Jan 11](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=1093647&PinnedHotelID=1093647&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=1093647&PinnedHotelID=1093647&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=1093647&PinnedHotelID=1093647&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=1093647&PinnedHotelID=1093647&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 6 of 6 rooms ### View all photos for Double Room, City View ![Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1100000/1093700/1093647/7243d00f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, City View 9.2 Wonderful 10 reviews ### Highlights Heating Connecting rooms available Flat-screen TV Hypo-allergenic bedding Pillow menu Blackout curtains Hairdryer Shower/bath combination - 226 sq ft - City view - Sleeps 2 - 1 King Bed ### View all photos for Double Room, Balcony ![Double Room, Balcony | Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1100000/1093700/1093647/ed2d4ce5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, Balcony 9.6 Exceptional 4 reviews ### Highlights Balcony or patio Heating Connecting rooms available Free cots/infant beds Flat-screen TV Hypo-allergenic bedding Pillow menu Blackout curtains - 237 sq ft - Mountain view - Sleeps 3 - 1 King Bed ### View all photos for Family Room, City View ![Family Room, City View | Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1100000/1093700/1093647/87605180.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room, City View 8.8 Excellent 3 reviews ### Highlights Heating Connecting rooms available Flat-screen TV Hypo-allergenic bedding Pillow menu Blackout curtains Hairdryer Shower/bath combination - 344 sq ft - City view - Sleeps 4 - 1 King Bed and 1 Single Bunk Bed ### View all photos for Gallery Single Room ![Gallery Single Room | Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1100000/1093700/1093647/40b813ca.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Gallery Single Room 10.0 Exceptional 1 review ### Highlights Heating Connecting rooms available Free cots/infant beds Flat-screen TV Hypo-allergenic bedding Pillow menu Blackout curtains Hairdryer - 118 sq ft - Sleeps 1 - 1 Single Bed ### View all photos for Superior Double Room, Balcony ![Superior Double Room, Balcony | Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1100000/1093700/1093647/e452e679.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room, Balcony ### Highlights Balcony or patio Heating Connecting rooms available Flat-screen TV Hypo-allergenic bedding Pillow menu Blackout curtains Hairdryer - 344 sq ft - Mountain view - Sleeps 2 - 1 King Bed ### View all photos for Triple Room ![Triple Room | Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1100000/1093700/1093647/9c097b1b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room 10.0 Exceptional 1 review ### Highlights Separate sitting area Heating Connecting rooms available Flat-screen TV Hypo-allergenic bedding Pillow menu Blackout curtains Hairdryer - City view - Sleeps 3 - 1 King Bed and 1 Single Bed ## You may also like Ad ![Restaurant](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/17000000/16400000/16391900/16391853/6539919b_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Continental Zermatt City Centre - Breakfast included - Pet-friendly - Free Wi-Fi - Bar 9.0 Wonderful 638 reviews £243 includes taxes & fees 14 Jan - 15 Jan [](https://www.expedia.co.uk/Zermatt-Hotels-Hotel-Continental.h16391853.Hotel-Information?chkin=2026-1-14&chkout=2026-1-15&rm1=a2®ionId=4300&destination=Zermatt&destType=MARKET&latLong=46.019711,7.74653&searchId=eec07534-8fc4-4247-9e83-dbe3ab7fbc26&top_cur=GBP) Ad ![Suite (Chalet) | Hypo-allergenic bedding, minibar, in-room safe, individually decorated](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/1000000/991500/991444/d4891ef0_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Grand Hotel Zermatterhof Zermatt City Centre - Pool - Hot tub - Breakfast included - Spa 9.6 Exceptional 357 reviews £482 includes taxes & fees 19 Jan - 20 Jan [](https://www.expedia.co.uk/Zermatt-Hotels-Grand-Hotel-Zermatterhof.h991444.Hotel-Information?chkin=2026-1-19&chkout=2026-1-20&rm1=a2®ionId=4300&destination=Zermatt&destType=MARKET&latLong=46.019711,7.74653&searchId=eec07534-8fc4-4247-9e83-dbe3ab7fbc26&top_cur=GBP) Ad ![Outdoor spa tub](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/4000000/3420000/3419900/3419801/7e1e497f_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Matthiol Zermatt - Spa - Pet-friendly - Free Wi-Fi - Restaurant 9.6 Exceptional 521 reviews £564 includes taxes & fees 11 Jan - 12 Jan [](https://www.expedia.co.uk/Zermatt-Hotels-Hotel-Matthiol.h3419801.Hotel-Information?chkin=2026-1-11&chkout=2026-1-12&rm1=a2®ionId=4300&destination=Zermatt&destType=MARKET&latLong=46.019711,7.74653&searchId=eec07534-8fc4-4247-9e83-dbe3ab7fbc26&top_cur=GBP) Ad ![Outdoor spa tub](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/3000000/2960000/2951500/2951431/9f41fc41_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Riffelhaus 1853 Zermatt - Pool - Hot tub - Breakfast included - Spa 9.4 Exceptional 155 reviews £368 includes taxes & fees 14 Jan - 15 Jan [](https://www.expedia.co.uk/Zermatt-Hotels-Riffelhaus-1853.h2951431.Hotel-Information?chkin=2026-1-14&chkout=2026-1-15&rm1=a2®ionId=4300&destination=Zermatt&destType=MARKET&latLong=46.019711,7.74653&searchId=eec07534-8fc4-4247-9e83-dbe3ab7fbc26&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FZermatt-Hotels-The-Pollux.h1093647.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FZermatt-Hotels-The-Pollux.h1093647.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C46.02221%2C7.74710&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=j1mo3wdCRdvUnSA1SaU4OHIs2jI=) Bahnhofstrasse 28, Postfach 182, Zermatt, VS, 3920 #### What's nearby - Zermatt-Matterhorn Ski Paradise \- 1 min walk \- 0.0 miles - Matterhorn Museum \- 3 min walk \- 0.2 miles - Zermatt Visitor Center \- 3 min walk \- 0.2 miles - Zermatt - Furi \- 3 min walk \- 0.2 miles - Zermatt-Furi Gondola \- 13 min walk \- 0.7 miles #### Getting around - Zermatt Gornergratbahn Station - 3 min walk - Sion (SIR) - 77 min drive #### Restaurants - ‪Brown Cow Pub - ‬2 min walk - ‪Hotel Post Zermatt - ‬2 min walk - ‪McDonald's - ‬1 min walk - ‪Walliserkanne - ‬1 min walk - ‪Le Petit Royal - ‬1 min walk ## About this property ### The Pollux Upscale family-friendly hotel near Matterhorn Museum Located close to Zermatt-Furi Gondola, The Pollux provides a free breakfast buffet, a terrace and a garden. Adventurous travellers may like the cycling at this hotel. Treat yourself to a sports massage at the on-site spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and Regional cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a hair salon and an arcade/games room. Other perks include: - Bike hire, a round-trip airport shuttle (surcharge) and a banquet hall - Smoke-free property, a lift and multilingual staff - A porter/bellboy, free newspapers and a TV in reception - Guest reviews say great things about the helpful staff Room features All guest rooms at The Pollux boast comforts, such as pillow menus and bathrobes, in addition to amenities, such as free WiFi and desk chairs. Extra conveniences in all rooms include: - Bathrooms with shower/bath combinations and hairdryers - 80-cm flat-screen TVs with cable channels - Wardrobes/cupboards, coffee/tea makers and heating ## Similar properties ![Front of property – evening/night](https://images.trvl-media.com/lodging/75000000/74820000/74814500/74814436/b5ae60f5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Tannenhof Zermatt City Centre - Breakfast included - Pet-friendly - Free Wi-Fi - Restaurant 9.4 Exceptional 341 reviews £258 includes taxes & fees 25 Jan - 26 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=74814436&PinnedHotelID=74814436&HadPinnedHotel=true®ionId=-1&adults=2) ![Sauna, hot tub, Turkish bath/hammam, body treatments, aromatherapy](https://images.trvl-media.com/lodging/2000000/1100000/1093700/1093678/e507867f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Unique Hotel Post Zermatt City Centre - Hot tub - Breakfast included - Spa - Free Wi-Fi 9.4 Exceptional 388 reviews £409 includes taxes & fees 27 Jan - 28 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=1093678&PinnedHotelID=1093678&HadPinnedHotel=true®ionId=-1&adults=2) ![Sauna, steam room, body treatments, hot stone massages, sports massages](https://images.trvl-media.com/lodging/47000000/46250000/46246100/46246039/dec93ca6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel Zermatt City Centre - Pool - Breakfast included - Spa - Pet-friendly 10 Exceptional 216 reviews £361 includes taxes & fees 25 Jan - 26 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=46246039&PinnedHotelID=46246039&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/2000000/1300000/1293500/1293496/9c55e0aa.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Chesa Valese Zermatt - Breakfast included - Spa - Free Wi-Fi - Bar 9.8 Exceptional 184 reviews £336 includes taxes & fees 19 Jan - 20 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=1293496&PinnedHotelID=1293496&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/2000000/1330000/1322100/1322100/37ad78bf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel ZERMAMA Zermatt Zermatt - Pet-friendly - Free Wi-Fi - Restaurant - Breakfast available 9.6 Exceptional 199 reviews £381 includes taxes & fees 13 Jan - 14 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=1322100&PinnedHotelID=1322100&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/5000000/4530000/4521400/4521379/f77f35e4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Backstage Boutique Hotel Zermatt City Centre - Pool - Hot tub - Breakfast included - Spa 9.4 Exceptional 369 reviews £375 includes taxes & fees 11 Jan - 12 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=4521379&PinnedHotelID=4521379&HadPinnedHotel=true®ionId=-1&adults=2) ![Free daily buffet breakfast ](https://images.trvl-media.com/lodging/7000000/6170000/6164100/6164076/02afc178.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Jägerhof Zermatt - Breakfast included - Pet-friendly - Free Wi-Fi - Restaurant 9.4 Exceptional 989 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=6164076&PinnedHotelID=6164076&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/2000000/1100000/1093700/1093617/3c1bba92.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tradition Julen Hotel Zermatt - Pool - Breakfast included - Spa - Pet-friendly 9.8 Exceptional 203 reviews £412 includes taxes & fees 21 Jan - 22 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=1093617&PinnedHotelID=1093617&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/21000000/20850000/20845100/20845060/639111d9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Alpen Resort & Spa Zermatt Zermatt - Pool - Hot tub - Breakfast included - Spa 9.4 Exceptional 500 reviews £343 includes taxes & fees 11 Jan - 12 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=20845060&PinnedHotelID=20845060&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property – evening/night](https://images.trvl-media.com/lodging/25000000/24160000/24157700/24157612/f97b713d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Basecamp Zermatt - Breakfast included - Pet-friendly - Free Wi-Fi - Bar 9.6 Exceptional 323 reviews £276 includes taxes & fees 6 Jan - 7 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=24157612&PinnedHotelID=24157612&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Offsite parking available (CHF 20 per day) - Return airport shuttle (surcharge) - Ski shuttle nearby ### Food and drink - Free buffet breakfast available daily 7:30 AM to 10:30 AM - 3 restaurants - A bar/lounge - Coffee and tea in common areas - Snack bar/deli ### Restaurants on site - Chami Bar Fire Place - Restaurant Arvenstube - Restaurant Pinte - Vegistube ### Things to do - Arcade/game room - Bicycle rentals - Full-service spa - Gym - Sauna - Ski passes - Ski storage - Snow sports gear - Steam room - TV in common areas ### Family friendly - Arcade/game room - Laundry facilities - Snack bar/deli ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance ### Business services - Business centre - Meeting room ### Outdoors - Garden - In the mountains - Terrace ### Full-service spa - Sports massages ### Accessibility - Hardwood flooring in room - Lift - Tile flooring in room ### More - Banquet hall - Built in 1978 - Fireplace in lobby - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Hypo-allergenic bedding - Pillow menu ### Bathroom - Dressing gowns - Hair dryer - Private bathroom - Shampoo - Shower/bathtub combination - Slippers - Soap - Toilet paper - Towels provided ### Entertainment - 80-cm flat-screen TV with digital channels ### Food and drink - Coffee/tea maker - Minibar ### More - Connecting rooms available - Desk - Desk chair - Free daily newspapers - Heating - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 11:00 PM Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools Zermatt is in a car-free zone and can be reached only by train. ### Renovations and closures The property is closed between 11 October and 14 November. ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for CHF 45 per night. ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age. We have included all charges provided to us by the property. ### Optional extras - Nearby parking fee: CHF 20 per day (49213 ft away) - Rollaway bed fee: CHF 45 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property ### National rating Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars. ### Property is also known as Pollux Hotel Pollux Hotel Zermatt Pollux Zermatt The Pollux Hotel The Pollux Zermatt The Pollux Hotel Zermatt ## Frequently asked questions ### Is The Pollux pet-friendly? ### How much does it cost to stay at The Pollux? ### What time is check-in at The Pollux? ### What time is check-out at The Pollux? ### Does The Pollux provide a shuttle to the airport? ### Where is The Pollux located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## The Pollux Reviews 9.6 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.8 Cleanliness ### 9.6 Location ### 9.6 Staff & service ### 9.6 Eco-friendliness ### 9.4 Property conditions & facilities 10 - Excellent 212 8 - Good 55 6 - Okay 8 4 - Poor 2 2 - Terrible 1 ## Reviews ### 10/10 Excellent #### Mark 4 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Helpful staff, convenient to train station ##### Mark Stayed 1 night in Oct 2025 ### 8/10 Good #### Jorge 4 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Spacious room with large comfortable bed and balcony. Very cozy hotel with an excellent bar area by fireplace, great breakfast and excellent location. Two minutes from train station. ##### Jorge Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Alexandra 4 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The staff were so friendly from the second we arrived, the room was spotless and they even took our luggage up for us as we had arrived early and left our bags at reception. It had a warm, cosy atmosphere with a log fire going in the evenings, and felt really welcoming. ##### Alexandra Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Mike 2 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Location is great, rooms are very nice with comfortable beds. Great saunas for relaxing. ##### Mike Stayed 1 night in May 2025 ### 10/10 Excellent #### Shervin 20 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great Hotel in a great location! The hotel is located in a very nice location. The staff are very friendly and willing to help. Breakfast was also very nice. It worth the price! ##### Shervin Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Charles 3 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great hotel. Friendly staff. Great location for a ski trip. ##### Charles Stayed 6 nights in Mar 2025 ### 10/10 Excellent #### Brian 26 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities The staff was extremely friendly. I felt as safe as being at home. The breakfast and dinner were great! It was a very short & convenient walk from the train station. My family misses it… ##### Brian Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Loh 20 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Located on the main street in Zermatt, within minutes from the train station. The room is spacious and beds are comfortable..the breakfast was superb too. We used the sauna rooms in the wellness centre which is free for use. They were in tip top condition. ##### Loh Stayed 1 night in Jun 2025 ### 8/10 Good #### Romana 7 Sept 2024 Liked: Cleanliness, staff & service Good location, staff was very helpful ##### Romana Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### Praveen P 20 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Perfect cozy hotel right in the middle of Zermatt, close to train stations and various restaurants. ##### Praveen P Stayed 2 nights in Apr 2024 ### 10/10 Excellent #### HIROKO 11 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The location was good and the room was clean, spacious and very comfortable. ##### HIROKO Stayed 2 nights in Aug 2024 ### 8/10 Good #### Jeff 30 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location!! ##### Jeff Stayed 1 night in May 2024 ### 10/10 Excellent #### Manish 20 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place to stay with family. Central and convenient. Wonderful views and great location and well equipped ##### Manish Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Blas 8 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities Friendly staff, clean and spacious room Great views ##### Blas Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Varun 3 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is well kept, clean and comfortable hotel in the middle of Zermatt and very close to the train station. ##### Varun Stayed 1 night in Jul 2024 ### 10/10 Excellent #### John 1 Oct 2023 Liked: Cleanliness, staff & service, property conditions & facilities Great location close train station. Great dining and bar. ##### John Stayed 1 night in Sep 2023 ### 6/10 Okay #### Stanley 2 Jun 2024 Liked: Amenities Property was in an excellent location. Very close to the train stay and easy navigation to everywhere we wanted to go. ##### Stanley Stayed 2 nights in May 2024 ### 10/10 Excellent #### Matthew 16 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities This was easily the best hotel we’ve ever stayed at! We left our luggage pre check in so that we could explore Zermatt, and by the time we got back our room was ready (before the checkin time) and our luggage had already been delivered to our room. We loved the use of real keys instead of key cards, it sounds silly but it was a really fun touch to the whole experience. The room was super clean and very comfortable and our view of the Matterhorn was exceptional. The breakfast was wonderful and the staff were so kind! Our favorite part, however, was the sauna. We stayed during their fall shoulder season and had the space to ourselves for the entire time. They have four different saunas (herbal, Finnish, salt, and steam) and they were very well maintained and clean. We loved the option for a cold shock post sauna with the showers as well. It is also located perfectly All in all, a fabulous experience. ##### Matthew Stayed 3 nights in Sep 2025 ### 8/10 Good #### Rocio 21 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is great, with a very convenient location close to the train station. The hotel is pretty and comfortable, with its own restaurant. The room was spacious and comfortable. It was on the top floor and had a glass ceiling to see the mountains. The only downside was that it was very noisy at night because it was right on the Main Street and people were out late. ##### Rocio Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Keerthika 27 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location. Close to the train station, Gornergrat train, shopping and restaurants. Very comfortable rooms with ample space and amenities. ##### Keerthika Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Kenneth 24 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very friendly staff ##### Kenneth Stayed 2 nights in Apr 2024 ### 10/10 Excellent #### Elizabeth 7 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was so friendly at check in and check out. The restaurant staff was so friendly as well. The location was perfect to walk to the train station and the gondola to the Matterhorn. We had a beautiful view of the Matterhorn from our room! ##### Elizabeth Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Mary 8 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved loved loved this property! Our room was great and we had a balcony that looked up at the mountains. The breakfast spread was amazing and the hotel bar is so cozy and fun. The hotel is within walking distance to train station and all around food and shopping. Will definitely stay again if we make it back to Zermatt! ##### Mary Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Patrick 3 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This hotel was very clean and spacious. It was walkable from the train station and had very nice amenities. Breakfast was included and delicious. ##### Patrick Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Kee Ling 16 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Grateful for the hospitality! Fantastic Staff. Friendly and helpfull. Pack your breakfast if you need to take an early train. Even help us to celebrate our birthday by giving us a birthday cakes and card. Very convenient . Walking distance to the train station. ##### Kee Ling Stayed 4 nights in Apr 2025 ## Expedia's Latest Trends ### Hotels > [Hotels in Les Deux Alpes](https://www.expedia.co.uk/Les-Deux-Alpes-Hotels.d553248633894397288.Travel-Guide-Hotels) > > [Mercure Hotel Berlin City West](https://www.expedia.co.uk/Berlin-Hotels-Mercure-Hotel-Berlin-City-West.h12922.Hotel-Information) > > [NH Collection Hamburg City](https://www.expedia.co.uk/Hamburg-Hotels-NH-Collection-Hamburg-City.h13064.Hotel-Information) > > [Holiday Inn Huntingdon - Racecourse by IHG](https://www.expedia.co.uk/Huntingdon-Hotels-Holiday-Inn-Huntingdon-Racecourse.h6411460.Hotel-Information) > > [Holiday Inn & Suites Across From Universal Orlando by IHG](https://www.expedia.co.uk/Orlando-Hotels-Holiday-Inn-Suites-Across-From-Universal-Orlando.h468.Hotel-Information) > > [Beach Resorts & Hotels in San Diego](https://www.expedia.co.uk/San-Diego-Hotels-Beach-Hotels.0-0-d3073-tBeachHotels.Travel-Guide-Filter-Hotels) > > [Millennium Place Barsha Heights Hotel](https://www.expedia.co.uk/Dubai-Hotels-Millennium-Place-Barsha-Heights-Hotel.h39914722.Hotel-Information) > > [Cheap Hotels in Bristol](https://www.expedia.co.uk/Bristol-Hotels-Budget-Hotels.0-0-d688-tBudgetHotels.Travel-Guide-Filter-Hotels) > > [Apartments Bournemouth](https://www.expedia.co.uk/Bournemouth-Apartments.d654-aaApartments.Travel-Guide-Accommodation) > > [Wilde Aparthotels, London, Paddington](https://www.expedia.co.uk/London-Hotels-Wilde-By-Staycity-London-Paddington.h70033061.Hotel-Information) > > [BestWestern Hotels in Bristol City Centre](https://www.expedia.co.uk/Bristol-City-Centre-Bristol-Hotels-Best-Western.0-n6188524-0--bBestWestern.Travel-Guide-Filter-Hotels) > > [Hotel Valaisia Crans Montana, a Faern Collection Resort](https://www.expedia.co.uk/Crans-Montana-Hotels-Arenas-Resort-Valaisia.h5209480.Hotel-Information) > > [Shakespeare Hotel](https://www.expedia.co.uk/London-Hotels-Shakespeare-Hotel.h580346.Hotel-Information) > > [Alexandra Barcelona Hotel, Curio Collection by Hilton](https://www.expedia.co.uk/Barcelona-Hotels-Alexandra-Barcelona-Hotel.h530031.Hotel-Information) > > [FourSeasons Hotels in Antigua](https://www.expedia.co.uk/Antigua-Hotels-Four-Seasons.0-0-d11729--bFourSeasons.Travel-Guide-Filter-Hotels) > > [V Azul Vallarta - Luxury Vacation Rental- Adults Only](https://www.expedia.co.uk/Puerto-Vallarta-Hotels-V-Azul-Vallarta-Luxury-Vacation-Rental-Adults-Only.h16036368.Hotel-Information) > > [Hotel Esplendid](https://www.expedia.co.uk/Blanes-Hotels-Hotel-Esplendid.h1094932.Hotel-Information) > > [Relais Santa Maria Maggiore](https://www.expedia.co.uk/Rome-Hotels-Relais-Santa-Maria-Maggiore.h19365705.Hotel-Information) > > [Waldorf Astoria Cairo Heliopolis](https://www.expedia.co.uk/Cairo-Hotels-Heliopolis-Towers-Hotel.h22839729.Hotel-Information) ### Flights > [Flights from Arlanda (ARN) to Amsterdam (AMS)](https://www.expedia.co.uk/lp/flights/arn/ams/stockholm-to-amsterdam) > > [Singapore Airlines](https://www.expedia.co.uk/Singapore-Airlines-Flights.cSQ.Travel-Guide-Airlines) ### Cars ### Packages > [Cayman Islands](https://www.expedia.co.uk/Cayman-Islands.d33.Holidays-City-Breaks) > > [Vietnam](https://www.expedia.co.uk/lp/theme-holidays/beach-holidays/194/Vietnam) > > [Leisure World](https://www.expedia.co.uk/Leisure-World-Southampton-City-Centre.d6224316.Attraction) ### General > [Visit Saint-Palais-sur-Mer](https://www.expedia.co.uk/Saint-Palais-Sur-Mer.dx6034784) ---