Title: The Pollux Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Pollux Family-friendly hotel with 3 restaurants and full-service spa ![Exterior](https://images.trvl-media.com/lodging/2000000/1100000/1093700/1093647/7f11a3f8.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Bar (on property)](https://images.trvl-media.com/lodging/2000000/1100000/1093700/1093647/8b18d546.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/2000000/1100000/1093700/1093647/566b9fcd.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from room](https://images.trvl-media.com/lodging/2000000/1100000/1093700/1093647/3c61912f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![3 restaurants, breakfast, lunch, dinner served; Regional cuisine ](https://images.trvl-media.com/lodging/2000000/1100000/1093700/1093647/1332e0f8.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Pollux, near Matterhorn Museum, offers a breakfast buffet, garden, ski-friendly shuttle, and on-site spa. Kids love the arcade room, parents relax with lobby coffee. Free in-room WiFi for all. 9.6 Exceptional ## Popular amenities - - - Bar - 24/7 front desk - Spa - Gym £214 includes taxes & fees 23 Nov - 24 Nov ## Room options ### Check availability for these dates Tonight [Nov 21 - Nov 22](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=1093647&PinnedHotelID=1093647&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=1093647&PinnedHotelID=1093647&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 22 - Nov 23](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-22&endDate=2025-11-23&selected=1093647&PinnedHotelID=1093647&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-22&endDate=2025-11-23&selected=1093647&PinnedHotelID=1093647&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 21 - Nov 23](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=1093647&PinnedHotelID=1093647&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=1093647&PinnedHotelID=1093647&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 28 - Nov 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=1093647&PinnedHotelID=1093647&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=1093647&PinnedHotelID=1093647&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 6 of 6 rooms ![Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1100000/1093700/1093647/7243d00f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, City View 9.2 Wonderful 9 reviews ### Highlights Heating Connecting rooms available Flat-screen TV Hypo-allergenic bedding Pillow menu Blackout curtains Private bathroom Shower/bath combination - 226 sq ft - City view - Sleeps 2 - 1 King Bed ![Double Room, Balcony | Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1100000/1093700/1093647/ed2d4ce5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, Balcony 9.6 Exceptional 4 reviews ### Highlights Balcony Heating Connecting rooms available Free cots/infant beds Flat-screen TV Hypo-allergenic bedding Pillow menu Blackout curtains - 237 sq ft - Mountain view - Sleeps 3 - 1 King Bed ![Family Room, City View | Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1100000/1093700/1093647/87605180.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room, City View 8.8 Excellent 3 reviews ### Highlights Heating Connecting rooms available Flat-screen TV Hypo-allergenic bedding Pillow menu Blackout curtains Private bathroom Shower/bath combination - 344 sq ft - City view - Sleeps 4 - 1 King Bed and 1 Single Bunk Bed ![Gallery Single Room | Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1100000/1093700/1093647/40b813ca.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Gallery Single Room 10.0 Exceptional 1 review ### Highlights Heating Connecting rooms available Free cots/infant beds Flat-screen TV Hypo-allergenic bedding Pillow menu Blackout curtains Private bathroom - 118 sq ft - Sleeps 1 - 1 Single Bed ![Superior Double Room, Balcony | Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1100000/1093700/1093647/e452e679.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room, Balcony ### Highlights Balcony Heating Connecting rooms available Flat-screen TV Hypo-allergenic bedding Pillow menu Blackout curtains Private bathroom - 344 sq ft - Mountain view - Sleeps 2 - 1 King Bed ![Triple Room | Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1100000/1093700/1093647/9c097b1b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room 10.0 Exceptional 1 review ### Highlights Separate sitting area Heating Connecting rooms available Flat-screen TV Hypo-allergenic bedding Pillow menu Blackout curtains Private bathroom - City view - Sleeps 3 - 1 King Bed and 1 Single Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FZermatt-Hotels-The-Pollux.h1093647.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FZermatt-Hotels-The-Pollux.h1093647.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C46.02221%2C7.74710&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=j1mo3wdCRdvUnSA1SaU4OHIs2jI=) Bahnhofstrasse 28, Postfach 182, Zermatt, VS, 3920 #### What's nearby - Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 miles - Matterhorn Museum - 3 min walk - 0.2 miles - Zermatt - Furi - 3 min walk - 0.2 miles - Zermatt–Sunnegga Funicular - 6 min walk - 0.4 miles - Zermatt-Furi Gondola - 13 min walk - 0.7 miles #### Getting around - Zermatt Gornergratbahn Station - 3 min walk - Sion (SIR) - 77 min drive #### Restaurants - ‪Hotel Post Zermatt - ‬2 min walk - ‪Brown Cow Pub - ‬2 min walk - ‪McDonald's - ‬1 min walk - ‪Walliserkanne - ‬1 min walk - ‪Restaurant Derby - ‬1 min walk ## About this property ### The Pollux Upscale family-friendly hotel near Zermatt-Furi Gondola Located close to Matterhorn Museum, The Pollux provides a free breakfast buffet, a terrace and a garden. Adventurous travellers may like the cycling at this hotel. Treat yourself to a massage at the on-site spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and Regional cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a hair salon and an arcade/games room. Other perks include: - Bike hire, a round-trip airport shuttle (surcharge) and a lift - A porter/bellboy, a banquet hall and snow sports gear - A TV in reception, luggage storage and a front desk safe - Guest reviews say great things about the helpful staff Room features All guest rooms at The Pollux boast comforts, such as pillow menus and bathrobes, in addition to amenities, such as free WiFi and desk chairs. Extra conveniences in all rooms include: - Bathrooms with shower/bath combinations and hairdryers - 80-cm flat-screen TVs with cable channels - Wardrobes/cupboards, coffee/tea makers and heating ## Similar properties ![Front of property – evening/night](https://images.trvl-media.com/lodging/75000000/74820000/74814500/74814436/b5ae60f5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Tannenhof Zermatt City Centre - Breakfast included - Pet-friendly - Free WiFi - Restaurant 9.4 Exceptional 332 reviews £212 includes taxes & fees 26 Nov - 27 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-26&endDate=2025-11-27&selected=74814436&PinnedHotelID=74814436&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/2000000/1300000/1293500/1293496/9c55e0aa.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Chesa Valese Zermatt - Breakfast included - Spa - Free WiFi - Bar 9.8 Exceptional 174 reviews £203 includes taxes & fees 24 Nov - 25 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=1293496&PinnedHotelID=1293496&HadPinnedHotel=true®ionId=-1&adults=2) ![Sauna, steam room, body treatments, hot stone massages, sports massages](https://images.trvl-media.com/lodging/47000000/46250000/46246100/46246039/dec93ca6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### SCHLOSS Zermatt - 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24 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=1093621&PinnedHotelID=1093621&HadPinnedHotel=true®ionId=-1&adults=2) ![Sauna, hot tub, Turkish bath/hammam, body treatments, aromatherapy](https://images.trvl-media.com/lodging/2000000/1100000/1093700/1093678/e507867f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Unique Hotel Post Zermatt City Centre - Hot tub - Breakfast included - Spa - Free WiFi 9.4 Exceptional 385 reviews £277 includes taxes & fees 24 Nov - 25 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=1093678&PinnedHotelID=1093678&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/1000000/980000/971800/971734/67849626.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Alpine Hotel Perren Zermatt - Breakfast included - Pet-friendly - Free WiFi - Restaurant 9.2 Wonderful 428 reviews £177 includes taxes & fees 2 Dec - 3 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=971734&PinnedHotelID=971734&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/21000000/20850000/20845100/20845060/639111d9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Alpen Resort & Spa Zermatt Zermatt - Pool - Hot tub - Breakfast included - Spa 9.4 Exceptional 486 reviews £228 includes taxes & fees 23 Nov - 24 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=20845060&PinnedHotelID=20845060&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Offsite parking available (CHF 20 per day) - Return airport shuttle (surcharge) - Ski shuttle nearby ### Food and drink - Free buffet breakfast available daily 7:30 AM to 10:30 AM - 3 restaurants - A bar/lounge - Coffee and tea in common areas - Snack bar/deli ### Restaurants on site - Chami Bar Fire Place - Restaurant Arvenstube - Restaurant Pinte - Vegistube ### Things to do - Arcade/game room - Bicycle rentals - Full-service spa - Gym - Sauna - Ski passes - Ski storage - Snow sports gear - Steam room - TV in common areas ### Family friendly - Arcade/game room - Laundry facilities - Snack bar/deli ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance ### Business services - Business centre - Meeting room ### Outdoors - Garden - In the mountains - Terrace ### Full-service spa - Sports massages ### Accessibility - Hardwood flooring in room - Lift - Tile flooring in room ### More - Banquet hall - Built in 1978 - Fireplace in lobby - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Hypo-allergenic bedding - Pillow menu ### Bathroom - Dressing gowns - Hair dryer - Private bathroom - Shampoo - Shower/bathtub combination - Slippers - Soap - Toilet paper - Towels provided ### Entertainment - 80-cm flat-screen TV with digital channels ### Food and drink - Coffee/tea maker - Minibar ### More - Connecting rooms available - Desk - Desk chair - Free daily newspapers - Heating - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 11:00 PM Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation Zermatt is in a car-free zone and can be reached only by train. ### Renovations and closures The property is closed between 11 October and 14 November. ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for CHF 45 per night. ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age. We have included all charges provided to us by the property. ### Optional extras - Nearby parking fee: CHF 20 per day (49213 ft away) - Rollaway bed fee: CHF 45 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property ### National rating Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars. ### Property is also known as Pollux Hotel Pollux Hotel Zermatt Pollux Zermatt The Pollux Hotel The Pollux Zermatt The Pollux Hotel Zermatt ## Frequently asked questions ### Is The Pollux pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at The Pollux? > As of 21 Nov 2025, prices found for a 1-night stay for 2 adults at The Pollux on 23 Nov 2025 start from £213.97, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Zermatt-Hotels-The-Pollux.h1093647.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### What time is check-in at The Pollux? > Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Late check-in is available during limited hours. ### What time is check-out at The Pollux? > Checkout is at noon. ### Does The Pollux provide a shuttle to the airport? > Yes, there's an airport shuttle. ### Where is The Pollux located? > This family-friendly Zermatt hotel is located in the mountains, within a 15-minute walk of Matterhorn Museum and Zermatt-Furi Gondola. Zermatt Gornergratbahn Station and Zermatt (QZB-Zermatt Train Station) are within a 5-minute walk. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## The Pollux Reviews 9.6 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.8 Cleanliness ### 9.6 Location ### 9.6 Staff & service ### 9.6 Eco-friendliness ### 9.4 Property conditions & facilities 10 - Excellent 207 8 - Good 55 6 - Okay 8 4 - Poor 2 2 - Terrible 1 ### 10/10 Excellent #### Stephanie 7 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities We loved our stay! ##### Stephanie Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Mark 4 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Helpful staff, convenient to train station ##### Mark Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Biraju 17 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Super place to even stay with kids. ##### Biraju Stayed 2 nights in Aug 2025 ### 8/10 Good #### Jorge 4 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Spacious room with large comfortable bed and balcony. Very cozy hotel with an excellent bar area by fireplace, great breakfast and excellent location. Two minutes from train station. ##### Jorge Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Chac 26 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I love this hotel style it was really welcoming ##### Chac Stayed 1 night in Jun 2025 ### 8/10 Good #### Juliana 8 Oct 2025 Liked: Cleanliness, property conditions & facilities Would have been nicer to have upgraded technology in the rooms as far as outlets to charge phones by the beds. ##### Juliana Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Mike 2 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Location is great, rooms are very nice with comfortable beds. Great saunas for relaxing. ##### Mike Stayed 1 night in May 2025 ### 10/10 Excellent #### Desiree 8 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Excellent location. Great breakfast. Friendly staff. ![](https://a.travel-assets.com/ugc/hotel-reviews/2d81ed78-3e74-465c-b611-3169ece7bd1e-1752013949238.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/656fbab7-e29e-4161-83cb-35c6d6a5a15f-1752013949115.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/cf401a1b-7b5f-4f04-b29c-74ec22898a16-1752013949280.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/2bfdc65f-13fd-494d-8c1d-54b145a5147e-1752013948256.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Desiree Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Shervin 20 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great Hotel in a great location! The hotel is located in a very nice location. The staff are very friendly and willing to help. Breakfast was also very nice. It worth the price! ##### Shervin Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Yubao 22 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities Excellent location， ##### Yubao Stayed 1 night in May 2025 ### 10/10 Excellent #### Charles 3 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great hotel. Friendly staff. Great location for a ski trip. ##### Charles Stayed 6 nights in Mar 2025 ### 10/10 Excellent #### Brian 26 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities The staff was extremely friendly. I felt as safe as being at home. The breakfast and dinner were great! It was a very short & convenient walk from the train station. My family misses it… ##### Brian Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Therese 23 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very convenient ##### Therese Stayed 1 night in Jul 2025 ### 2/10 Terrible #### Elizabeth 26 Aug 2025 Disliked: Staff & service, property conditions & facilities Definitely I don’t recommend it over price hotel and terrible customer service , the lady at the reception very mean, ##### Elizabeth Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Dennis 5 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities Great place to stay, highly recommend ##### Dennis Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Hansyudi 21 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Near train. Very walkable. ##### Hansyudi Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Loh 20 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Located on the main street in Zermatt, within minutes from the train station. The room is spacious and beds are comfortable..the breakfast was superb too. We used the sauna rooms in the wellness centre which is free for use. They were in tip top condition. ##### Loh Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Matthew 16 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities This was easily the best hotel we’ve ever stayed at! We left our luggage pre check in so that we could explore Zermatt, and by the time we got back our room was ready (before the checkin time) and our luggage had already been delivered to our room. We loved the use of real keys instead of key cards, it sounds silly but it was a really fun touch to the whole experience. The room was super clean and very comfortable and our view of the Matterhorn was exceptional. The breakfast was wonderful and the staff were so kind! Our favorite part, however, was the sauna. We stayed during their fall shoulder season and had the space to ourselves for the entire time. They have four different saunas (herbal, Finnish, salt, and steam) and they were very well maintained and clean. We loved the option for a cold shock post sauna with the showers as well. It is also located perfectly All in all, a fabulous experience. ##### Matthew Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Carlos 29 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great Hotel ##### Carlos Stayed 2 nights in Jun 2024 ### 8/10 Good #### Romana 7 Sept 2024 Liked: Cleanliness, staff & service Good location, staff was very helpful ##### Romana Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### Praveen P 20 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Perfect cozy hotel right in the middle of Zermatt, close to train stations and various restaurants. ##### Praveen P Stayed 2 nights in Apr 2024 ### 10/10 Excellent #### HIROKO 11 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The location was good and the room was clean, spacious and very comfortable. ##### HIROKO Stayed 2 nights in Aug 2024 ### 8/10 Good #### Jeff 30 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location!! ##### Jeff Stayed 1 night in May 2024 ### 10/10 Excellent #### Manish 20 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place to stay with family. Central and convenient. Wonderful views and great location and well equipped ##### Manish Stayed 1 night in Sep 2024 ### 8/10 Good #### Rocio 21 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is great, with a very convenient location close to the train station. The hotel is pretty and comfortable, with its own restaurant. The room was spacious and comfortable. It was on the top floor and had a glass ceiling to see the mountains. The only downside was that it was very noisy at night because it was right on the Main Street and people were out late. ##### Rocio Stayed 2 nights in Apr 2025 ## Expedia's Latest Trends ### Hotels > [Sports Hotels near Lake Garda](https://www.expedia.co.uk/Lake-Garda-Hotels-Adventure-Sport-Hotel.0-0-d6047147-tAdventureSportHotel.Travel-Guide-Filter-Hotels) > > [Hotels in Les Deux Alpes](https://www.expedia.co.uk/Les-Deux-Alpes-Hotels.d553248633894397288.Travel-Guide-Hotels) > > [Mercure Hotel Berlin City West](https://www.expedia.co.uk/Berlin-Hotels-Mercure-Hotel-Berlin-City-West.h12922.Hotel-Information) > > [NH Collection Hamburg City](https://www.expedia.co.uk/Hamburg-Hotels-NH-Collection-Hamburg-City.h13064.Hotel-Information) > > [Holiday Inn Huntingdon - Racecourse by IHG](https://www.expedia.co.uk/Huntingdon-Hotels-Holiday-Inn-Huntingdon-Racecourse.h6411460.Hotel-Information) > > [Holiday Inn & Suites Across From Universal Orlando by IHG](https://www.expedia.co.uk/Orlando-Hotels-Holiday-Inn-Suites-Across-From-Universal-Orlando.h468.Hotel-Information) > > [Beach Resorts & Hotels in San Diego](https://www.expedia.co.uk/San-Diego-Hotels-Beach-Hotels.0-0-d3073-tBeachHotels.Travel-Guide-Filter-Hotels) > > [Millennium Place Barsha Heights Hotel](https://www.expedia.co.uk/Dubai-Hotels-Millennium-Place-Barsha-Heights-Hotel.h39914722.Hotel-Information) > > [Cheap Hotels in Bristol](https://www.expedia.co.uk/Bristol-Hotels-Budget-Hotels.0-0-d688-tBudgetHotels.Travel-Guide-Filter-Hotels) > > [Apartments Bournemouth](https://www.expedia.co.uk/Bournemouth-Apartments.d654-aaApartments.Travel-Guide-Accommodation) > > [Wilde Aparthotels, London, Paddington](https://www.expedia.co.uk/London-Hotels-Wilde-By-Staycity-London-Paddington.h70033061.Hotel-Information) > > [BestWestern Hotels in Bristol City Centre](https://www.expedia.co.uk/Bristol-City-Centre-Bristol-Hotels-Best-Western.0-n6188524-0--bBestWestern.Travel-Guide-Filter-Hotels) > > [Hotel Valaisia Crans Montana, a Faern Collection Resort](https://www.expedia.co.uk/Crans-Montana-Hotels-Arenas-Resort-Valaisia.h5209480.Hotel-Information) > > [Shakespeare Hotel](https://www.expedia.co.uk/London-Hotels-Shakespeare-Hotel.h580346.Hotel-Information) > > [Alexandra Barcelona Hotel, Curio Collection by Hilton](https://www.expedia.co.uk/Barcelona-Hotels-Alexandra-Barcelona-Hotel.h530031.Hotel-Information) > > [FourSeasons Hotels in Antigua](https://www.expedia.co.uk/Antigua-Hotels-Four-Seasons.0-0-d11729--bFourSeasons.Travel-Guide-Filter-Hotels) > > [V Azul Vallarta - Luxury Vacation Rental- Adults Only](https://www.expedia.co.uk/Puerto-Vallarta-Hotels-V-Azul-Vallarta-Luxury-Vacation-Rental-Adults-Only.h16036368.Hotel-Information) > > [Hotel Esplendid](https://www.expedia.co.uk/Blanes-Hotels-Hotel-Esplendid.h1094932.Hotel-Information) > > [Relais Santa Maria Maggiore](https://www.expedia.co.uk/Rome-Hotels-Relais-Santa-Maria-Maggiore.h19365705.Hotel-Information) > > [Waldorf Astoria Cairo Heliopolis](https://www.expedia.co.uk/Cairo-Hotels-Heliopolis-Towers-Hotel.h22839729.Hotel-Information) ### Flights > [Flights from Accra (ACC) to Birmingham (BHX)](https://www.expedia.co.uk/lp/flights/acc/bhx/accra-to-birmingham) > > [Flights from Arlanda (ARN) to Amsterdam (AMS)](https://www.expedia.co.uk/lp/flights/arn/ams/stockholm-to-amsterdam) > > [Singapore Airlines](https://www.expedia.co.uk/Singapore-Airlines-Flights.cSQ.Travel-Guide-Airlines) ### Cars > [Car hire in Downtown Boston](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Downtown-Boston.d6340396.Car-Hire-Guide) ### Packages > [Cayman Islands](https://www.expedia.co.uk/Cayman-Islands.d33.Holidays-City-Breaks) > > [Vietnam](https://www.expedia.co.uk/lp/theme-holidays/beach-holidays/194/Vietnam) > > [Mayapan Mayan Ruins](https://www.expedia.co.uk/Mayapan-Mayan-Ruins-Telchaquillo.d6261285.Attraction) > > [Leisure World](https://www.expedia.co.uk/Leisure-World-Southampton-City-Centre.d6224316.Attraction) ### General > [Visit Zadar](https://www.expedia.co.uk/Zadar.dx4154) > > [Visit Saint-Palais-sur-Mer](https://www.expedia.co.uk/Saint-Palais-Sur-Mer.dx6034784)