Title: Mont Cervin Palace Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=986898&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Mont Cervin Palace Travelers can enjoy mountain views from the golf course or relax with spa treatments at this luxury property in the center of Zermatt ## Photo gallery for Mont Cervin Palace ![Minibar, in-room safe, desk, soundproofing - Mont Cervin Palace (Zermatt)](https://images.trvl-media.com/lodging/1000000/990000/986900/986898/61df7371.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/7B9E21EADEB5B2019DA7AE545FFE08BB/d1872992-38d1-4f2b-820b-e40de816dff0-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![Property amenity - Mont Cervin Palace (Zermatt)](https://images.trvl-media.com/lodging/1000000/990000/986900/986898/70963beb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor pool, seasonal outdoor pool, pool loungers - Mont Cervin Palace (Zermatt)](https://images.trvl-media.com/lodging/1000000/990000/986900/986898/6c934a0e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Free full breakfast - Mont Cervin Palace (Zermatt)](https://images.trvl-media.com/lodging/1000000/990000/986900/986898/0c79bde8.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Mont Cervin Palace in Zermatt City Centre offers 9-hole golf with mountain views, spa body treatments, and dining at three international restaurants. Enjoy WiFi, supervised childcare, on-site shopping, and a garden to explore. ## Reviews 9.6 Exceptional ## Popular amenities - Pool - Hot tub - Spa - Pet-friendly - Free Wi-Fi £780 includes taxes & fees 20 Jan - 21 Jan ## Room options ### Check availability for these dates Tonight [Jan 1 - Jan 2](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-01&endDate=2026-01-02&selected=986898&PinnedHotelID=986898&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-01&endDate=2026-01-02&selected=986898&PinnedHotelID=986898&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 2 - Jan 3](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-03&selected=986898&PinnedHotelID=986898&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-03&selected=986898&PinnedHotelID=986898&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 2 - Jan 4](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=986898&PinnedHotelID=986898&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=986898&PinnedHotelID=986898&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 9 - Jan 11](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=986898&PinnedHotelID=986898&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=986898&PinnedHotelID=986898&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 11 of 11 rooms ### View all photos for Alpine Classic Double Room, Mountain View ![Alpine Classic Double Room, Mountain View | Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/1000000/990000/986900/986898/f916c953.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Alpine Classic Double Room, Mountain View 10.0 Exceptional 6 reviews ### Highlights Soundproofed Heating Connecting rooms available TV Hairdryer Private bathroom Bathrobes Free bottled water - 270 sq ft - Mountain view - Sleeps 2 - 1 Double Bed OR 2 Single Beds ### View all photos for Alpine Superior Double Room, Mountain View ![Alpine Superior Double Room, Mountain View | View from room](https://images.trvl-media.com/lodging/1000000/990000/986900/986898/7be7ef05.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Alpine Superior Double Room, Mountain View 10.0 Exceptional 2 reviews ### Highlights Separate sitting area Soundproofed Heating Connecting rooms available Free cots/infant beds TV Hairdryer Private bathroom - 372 sq ft - Mountain view - Sleeps 2 - 1 Double Bed OR 2 Single Beds ### View all photos for Alpine Junior Suite, Montain View ![Alpine Junior Suite, Montain View | Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/1000000/990000/986900/986898/c4941a65.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Alpine Junior Suite, Montain View 9.0 Wonderful 2 reviews ### Highlights Balcony Separate sitting area Soundproofed Heating Connecting rooms available Free cots/infant beds TV Sofa bed - 428 sq ft - Mountain view - Sleeps 3 - 1 Double Bed OR 2 Single Beds ### View all photos for Alpine Junior Suite, Matterhorn View ![Alpine Junior Suite, Matterhorn View | Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/1000000/990000/986900/986898/0d6641ca.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Alpine Junior Suite, Matterhorn View 10.0 Exceptional 3 reviews ### Highlights Balcony Separate sitting area Soundproofed Heating Connecting rooms available Free cots/infant beds TV Sofa bed - 503 sq ft - Mountain view - Sleeps 3 - 1 Double Bed OR 2 Single Beds ### View all photos for Alpine Classic Suite, Mountain view ![Alpine Classic Suite, Mountain view | Living area | TV, toys, pay films](https://images.trvl-media.com/lodging/1000000/990000/986900/986898/78e3e41b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Alpine Classic Suite, Mountain view ### Highlights Balcony Separate dining area Soundproofed Heating Connecting rooms available Free cots/infant beds TV Sofa bed - single - 581 sq ft - 1 bedroom - Mountain view - Sleeps 4 - 1 Double Bed OR 2 Single Beds ### View all photos for Alpine Suite, Matterhorn View ![Alpine Suite, Matterhorn View | Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/1000000/990000/986900/986898/aa0d3571.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Alpine Suite, Matterhorn View ### Highlights Balcony Separate dining area Soundproofed Heating Connecting rooms available Free cots/infant beds TV Sofa bed - single - 580 sq ft - 1 bedroom - Mountain view - Sleeps 4 - 1 Double Bed OR 2 Single Beds ### View all photos for Alpine Only Me ![Alpine Only Me | Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/1000000/990000/986900/986898/1cd93632.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Alpine Only Me 9.0 Wonderful 2 reviews ### Highlights Soundproofed Heating Connecting rooms available TV Hairdryer Private bathroom Bathrobes Free bottled water - 193 sq ft - Valley view - Sleeps 1 - 1 Single Bed ### View all photos for Chalet Classic Double Room, Mountain View (Le Petit Cervin) ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/1000000/990000/986900/986898/258a633d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Chalet Classic Double Room, Mountain View (Le Petit Cervin) 10.0 Exceptional 2 reviews ### Highlights Balcony Soundproofed Heating Connecting rooms available TV Hairdryer Private bathroom Bathrobes - 255 sq ft - Mountain view - Sleeps 2 - 1 Double Bed OR 2 Single Beds ### View all photos for Chalet Open Suite, Matterhorn view (Le Petit Cervin) ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/1000000/990000/986900/986898/00d331ba.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Chalet Open Suite, Matterhorn view (Le Petit Cervin) ### Highlights Balcony Separate sitting area Soundproofed Heating Connecting rooms available Free cots/infant beds TV Hairdryer - 642 sq ft - Mountain view - Sleeps 3 - 1 Double Bed OR 2 Single Beds ### View all photos for Chalet Classic Double Room, Matterhorn View (Le Petit Cervin) ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/1000000/990000/986900/986898/d4a069cc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Chalet Classic Double Room, Matterhorn View (Le Petit Cervin) ### Highlights Soundproofed Heating Connecting rooms available TV Hairdryer Private bathroom Bathrobes Free bottled water - 255 sq ft - Mountain view - Sleeps 2 - 1 Double Bed OR 2 Single Beds ### View all photos for Chalet Open Suite Classic, Mountain View (Le Petit Cervin) ![Chalet Open Suite Classic, Mountain View (Le Petit Cervin) | View from room](https://images.trvl-media.com/lodging/1000000/990000/986900/986898/d2cb09b8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Chalet Open Suite Classic, Mountain View (Le Petit Cervin) 10.0 Exceptional 1 review ### Highlights Balcony Separate sitting area Soundproofed Heating Connecting rooms available Free cots/infant beds TV Separate bedroom - 645 sq ft - 1 bedroom - Mountain view - Sleeps 3 - 1 Double Bed OR 2 Single Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FZermatt-Hotels-Mont-Cervin-Palace.h986898.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FZermatt-Hotels-Mont-Cervin-Palace.h986898.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C46.02140%2C7.74688&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=tn3vBpt1KoT4LtEqmpOIA6vYkiU=) Bahnhofstrasse 31, Zermatt, VS, 3920 #### What's nearby - Zermatt-Matterhorn Ski Paradise \- 1 min walk \- 0.0 miles - Matterhorn Museum \- 2 min walk \- 0.1 miles - Zermatt - Furi \- 2 min walk \- 0.1 miles - Zermatt Visitor Center \- 5 min walk \- 0.3 miles - Zermatt-Furi Gondola \- 11 min walk \- 0.6 miles #### Getting around - Zermatt Gornergratbahn Station - 4 min walk - Geneva International Airport (GVA) - 162 min drive #### Restaurants - ‪Brown Cow Pub - ‬1 min walk - ‪Hotel Post Zermatt - ‬1 min walk - ‪Walliserkanne - ‬1 min walk - ‪Restaurant Derby - ‬2 min walk - ‪Le Petit Royal - ‬2 min walk ## About this property ### Mont Cervin Palace Luxury family-friendly hotel near Zermatt-Matterhorn Ski Paradise You can look forward to free full breakfast, a terrace and shopping on-site at Mont Cervin Palace. Treat yourself to a sports massage, a body wrap or reflexology at the on-site spa. At the 3 on-site restaurants, enjoy breakfast, dinner and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and a playground. You'll also enjoy the following perks during your stay: - A seasonal outdoor pool and an indoor pool, along with sunloungers - Free train station pick-up, supervised childcare (surcharge) and multilingual staff - A billiards/pool table, wedding services and concierge services - Snow sports gear, luggage storage and a front desk safe - Guest reviews give top marks for the helpful staff Room features All 150 rooms have comforts such as 24-hour room service and bathrobes, as well as perks such as free WiFi and safes. Other amenities include: - Bathrooms with baths or showers and children's dressing gowns - TVs with cable channels - Heating, daily housekeeping and desks ### Awards and affiliations The property is a member of the Leading Hotels of the World. ## Similar properties ![Suite (Chalet) | Hypo-allergenic bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/1000000/1000000/991500/991444/86a8ea95.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Hotel Zermatterhof Zermatt City Centre - Pool - Hot tub - Breakfast included - Spa 9.6 Exceptional 357 reviews £481 includes taxes & fees 19 Jan - 20 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=991444&PinnedHotelID=991444&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/7000000/6490000/6480300/6480222/158202ab.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Monte Rosa Zermatt City Centre - Hot tub - Pet-friendly - 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16 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=6416247&PinnedHotelID=6416247&HadPinnedHotel=true®ionId=-1&adults=2) ![Water view](https://images.trvl-media.com/lodging/2000000/1520000/1513800/1513778/c51c4401.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Omnia Zermatt - Pool - Hot tub - Breakfast included - Spa 10 Exceptional 121 reviews £680 includes taxes & fees 6 Jan - 7 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=1513778&PinnedHotelID=1513778&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/3000000/2850000/2840600/2840541/7089d3af.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### CERVO Mountain Resort Zermatt - Pool - Breakfast included - Spa - Pet-friendly 9.8 Exceptional 134 reviews £1,147 includes taxes & fees 29 Jan - 30 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=2840541&PinnedHotelID=2840541&HadPinnedHotel=true®ionId=-1&adults=2) ![Sauna, steam room, body treatments, hot stone massages, sports massages](https://images.trvl-media.com/lodging/47000000/46250000/46246100/46246039/dec93ca6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel Zermatt City Centre - Pool - Breakfast included - Spa - Pet-friendly 10 Exceptional 216 reviews £344 includes taxes & fees 25 Jan - 26 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=46246039&PinnedHotelID=46246039&HadPinnedHotel=true®ionId=-1&adults=2) ![Penthouse Deluxe Suite Matterhorn View | Living area | Flat-screen TV](https://images.trvl-media.com/lodging/1000000/980000/971800/971759/489bd4bc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wellness Hotel Alpenhof Zermatt - Pool - Hot tub - Breakfast included - Spa 9.6 Exceptional 628 reviews £494 includes taxes & fees 13 Jan - 14 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=971759&PinnedHotelID=971759&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/1000000/560000/551400/551320/15df1876.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Riffelalp Resort 2222m Zermatt - Pool - Breakfast included - Spa - Pet-friendly 9.8 Exceptional 159 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=551320&PinnedHotelID=551320&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor spa tub](https://images.trvl-media.com/lodging/4000000/3420000/3419900/3419801/4d4ec9b6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Matthiol Zermatt - Spa - Pet-friendly - Free Wi-Fi - Restaurant 9.6 Exceptional 521 reviews £653 includes taxes & fees 1 Feb - 2 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=3419801&PinnedHotelID=3419801&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Return airport shuttle (surcharge) during limited hours on request - Free train station pick-up shuttle - Ski shuttle nearby - Wheelchair-accessible parking available ### Food and drink - Free full breakfast - 3 restaurants - A bar/lounge - Coffee and tea in common areas - Snack bar/deli ### Restaurants on site - Grill Le Cervin - Le Restaurant - Ristorante Capri ### Things to do - Arcade/game room - Billiards/pool table - Children's pool - Free children's club - Full-service spa - Gym - Helicopter/aeroplane tours - Hot tub - Indoor pool - Library - Playground - Sauna - Seasonal outdoor pool - Shopping - Ski equipment rentals - Ski passes - Ski storage - Snow sports gear - Steam room - TV in common areas ### Family friendly - Arcade/game room - Baby toys - Babysitting (surcharge) - Children's games - Children's pool - Children's toys - Free children's club - Indoor pool - Laundry facilities - Playground - Seasonal outdoor pool - Snack bar/deli - Soundproofed rooms - Supervised activities for children (surcharge) ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service - Wedding services ### Business services - 5 meeting rooms - Business centre - Computer station - Conference centre ### Outdoors - Garden - In the mountains - Pool loungers - Terrace ### Full-service spa - 10 treatment rooms - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Facials - Hot stone massages - Hot tub - Manicures/pedicures - Prenatal massages - Reflexology - Sauna - Spa open daily - Sports massages - Steam room - Swedish massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair-accessible parking - Wheelchair-accessible path of travel ### More - 4 buildings - Banquet hall - Designated smoking areas (fines apply) - Fireplace in lobby - Traditional architecture ## Room amenities ### Bathroom - Bathtub or shower - Children's robes - Dressing gowns - Free toiletries - Hair dryer - Private bathroom - Slippers - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - Pay films - TV with cable/satellite channels ### Food and drink - 24-hour room service - Espresso maker - Free bottled water - Minibar ### More - Connecting rooms available - Desk - Free weekday newspapers - Heating - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: midnight Contactless check-in and check-out are available Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property If you arrive at the property after hours, you'll need to check in at an alternative location: \[Concierge desk\] For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools Zermatt is in a car-free zone and can be reached only by train. ### Renovations and closures The property is closed between 13 April and 12 June. ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of CHF 40.00 per pet, per day Service animals are welcome, and are exempt from fees Welcoming dogs and cats only Food and water bowls are available ### Children and extra beds Children are welcome 1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for CHF 200.0 per night. ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age. We have included all charges provided to us by the property. ### Optional extras - Pet fee: CHF 40.00 per pet, per day - Service animals are exempt from fees - Rollaway bed fee: CHF 200.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The seasonal pool will be open from December to September Pool access available from 7:30 AM to 8:00 PM The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### National rating Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars. ### Property is also known as Cervin Cervin Palace Mont Cervin Mont Cervin Palace Mont Cervin Palace Hotel Mont Cervin Palace Hotel Zermatt Mont Cervin Palace Zermatt Mont Cervin Palace Hotel Mont Cervin Palace Zermatt Mont Cervin Palace Hotel Zermatt ## Frequently asked questions ### Does Mont Cervin Palace have a pool? ### How much does it cost to stay at Mont Cervin Palace? ### Is Mont Cervin Palace pet-friendly? ### What time is check-in at Mont Cervin Palace? ### What time is check-out at Mont Cervin Palace? ### Does Mont Cervin Palace provide a shuttle to the airport? ### Where is Mont Cervin Palace located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Mont Cervin Palace Reviews 9.6 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.8 Cleanliness ### 9.6 Location ### 9.6 Staff & service ### 9.4 Eco-friendliness ### 9.6 Property conditions & facilities 10 - Excellent 170 8 - Good 12 6 - Okay 7 4 - Poor 1 2 - Terrible 3 ## Reviews ### 10/10 Excellent #### Yildirim 22 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great place and service ##### Yildirim Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Charles 27 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities Beautiful, classic Swiss hotel. Superb service and beautifully appointed rooms. Outstanding, Michelin star restaurant. ##### Charles Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Carol 7 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities Beautiful hotel and excellent service. ##### Carol Stayed 4 nights in Feb 2025 ### 10/10 Excellent #### James 6 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Extraordinary staff. Lots of wonderful places to sit, dine, relax. Fantastic breakfast. Central location. Classy place! ##### James Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Neomi 31 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excellent accommodations excellent staff and service must stay!! ##### Neomi Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### Livija 15 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Wonderful hotel in the heart of Zermatt Wonderful hotel in the heart of Zermatt. Amazing view of Matterhorn. Very good staff. ![](https://a.travel-assets.com/ugc/hotel-reviews/8F6E04B389D0AA37C4B008976E3D896B6B4DEC911742059735214.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Livija Stayed 4 nights in Mar 2025 ### 10/10 Excellent #### Sofia 21 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities Everything was perfect, and the activities were incredible! ##### Sofia Stayed 3 nights in Jan 2025 ### 8/10 Good #### Steve 30 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is a very special hotel in a special location of Zermatt. All staff are wonderful and happy and helpful Spa is brilliant and the water is nice and warm ##### Steve Stayed 6 nights in Dec 2024 ### 10/10 Excellent #### Manav 13 Sept 2024 Liked: Cleanliness, staff & service, amenities Great hospitality by the staff specially Verissimo, Sandro and Louis. Part of Property is old but hospitality by these individuals made it worth staying there. ##### Manav Stayed 3 nights in Aug 2024 ### 10/10 Excellent #### Daniel 30 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Unbelievable place. Staff were the nicest I've ever experienced from the moment we stepped off the train. Recommend this place highly! ##### Daniel Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### Hesky 3 Feb 2024 Liked: Cleanliness, staff & service, property conditions & facilities A renowned establishment that lived up to its reputation. Beautiful pool and convenient ski room and facilities ##### Hesky Stayed 6 nights in Jan 2024 ### 10/10 Excellent #### Nick 4 Aug 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Best hotel in the area. One of the best hotels I have stayed at. Stayed 3 nights but could have done 4 or 5\. The service was the best! I will be staying at this hotel again on my next visit. ##### Nick Stayed 3 nights in Jul 2023 ### 10/10 Excellent #### Nicole 24 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 10/10 hotel! Amazing property and amenities. Their attention to detail when it comes to hospitality is top notch. Every staff member was exceptionally helpful and kind. Next time we return to Zermatt we will definitely choose to come back to this hotel! ##### Nicole Stayed 1 night in Aug 2024 ### 10/10 Excellent #### KEITH 31 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was excellent, the service, food, everything. There was never a time where I felt like my needs were not being met. The room was also fantastic with a great view. ##### KEITH Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### louis 13 Sept 2024 Liked: Cleanliness, staff & service, property conditions & facilities Located in the heart of Zermatt. Beautiful view of the Matterhorn from our window. Very accommodating staff. Breakfast was really great . Out door area to sit and drink was also great. recommend ##### louis Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### Stephanie 12 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities Claudio and the staff were all amazing. Professional and super efficient yet with a homey atmosphere for a very high end property. Nothing was too much for them! Hotel manager was also terrific. Will definitely stay there again. Very welcoming and happy environment. Thank you Mont Cervin Palace!! ##### Stephanie Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Beth 5 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property is gorgeous! What makes this property stand out is the exceptional service from the staff. From the concierge desk, to the reception staff to the spa/pool desk attendant, to the restaurant servers and management to the shuttle service, we received truly excellent care and attention. We will be back! ##### Beth Stayed 1 night in Apr 2024 ### 8/10 Good #### May 25 Sept 2023 Liked: Cleanliness, amenities, property conditions & facilities The property was nice. I was very disappointed in my check in. I reserved and paid for 3 rooms. I was traveling with a group of 6 ladies. I had to check us all in as I had reserved and paid for the rooms. The other rooms were available on arrive and on the 5th floor with a lovely view of the mountains. My room wasn't available for a couple of hours and I was put in a room on the second floor overlooking the roof of the property. I was never asked if I wanted one of the nicer rooms. I'm glad my traveling friends got a super nice room but was very disappointed in my room. Bathroom was half the size of the others as well. I asked to be moved to the same floor the others were on but was told it would be an additional $1000 swiss francs. They knew we were traveling together. I thought this could have been handled better. The receptionist was a very sweet person and the manager, who I asked to speak with was also professional and nice. I was just disappointed they didn't make accomodations for my request. ##### May Stayed 2 nights in Aug 2023 ### 10/10 Excellent #### John 30 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location, view and hotel staff! ##### John Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Minnekis 8 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Top notch property all around. Situated in the heart of Zermatt. Very attentive staff. Wonderful experience. We would definitely stay here again. ##### Minnekis Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Andrew 3 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excellent service with friendly and attentive staffs. From train station pick up, check in, restaurant booking, room services, concierge, bar service, to check out with proper Swiss send off, the whole experience was just amazing. Our family had such a great time and was very memorable. Highly recommend for others when visiting Zermatt, and definitely our choice when visiting next. ##### Andrew Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Nobuhiro 13 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The best 5 stars hotel in Zermatt! ##### Nobuhiro Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### Alfonso 10 Aug 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location ##### Alfonso Stayed 1 night in Aug 2022 ### 10/10 Excellent #### Ann 1 Feb 2023 Liked: Cleanliness, staff & service, property conditions & facilities The facilities and staff were outstanding. ##### Ann Stayed 5 nights in Jan 2023 ### 10/10 Excellent #### Steven 8 Jul 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful hotel with great customer service. Excellent location and fabulous restaurant. Spacious rooms. ##### Steven Stayed 2 nights in Jul 2022 ## Expedia's Latest Trends ### Hotels > [Hotel Ariane](https://www.expedia.co.uk/Ypres-Hotels-Hotel-Ariane.h14613696.Hotel-Information) > > [Hotels near Rugby School](https://www.expedia.co.uk/Rugby-School-Hotels.0-l640512276355108864-0.Travel-Guide-Filter-Hotels) > > [Macdonald Bath Spa](https://www.expedia.co.uk/Bath-Hotels-Macdonald-Bath-Spa.h23633.Hotel-Information) > > [Top rated Menorca villa. 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