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Indoor pool, seasonal outdoor pool
Indoor pool, seasonal outdoor pool
Indoor pool, seasonal outdoor pool
Minibar, in-room safe, desk, free WiFi

Guest reviews

4.8/5 Exceptional
104 reviews
Guests rated this property 4.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Pet Friendly
  • Spa
  • Restaurant

Map

Explore the area

Popular LocationZermatt-Furi Gondola11 min walk
Popular LocationMatterhorn Express II Cable Car41 min walk
Popular LocationWeisshorn6 min drive
AirportSion (SIR)75 min drive

Choose dates to view prices

  • Chalet Open Suite Classic, Mountain View

    Room amenities

    • 645 sq ft
    • Mountain view
    • Sleeps 3
    • 1 Double Bed OR 2 Single Beds
    More detailsChalet Open Suite Classic, Mountain View
  • Alpine Classic Double Room, Mountain View

    Room amenities

    • 270 sq ft
    • Mountain view
    • Sleeps 2
    • 1 Double Bed OR 2 Single Beds
    More detailsAlpine Classic Double Room, Mountain View
  • Alpine Superior Double Room, Mountain View

    Room amenities

    • 372 sq ft
    • Mountain view
    • Sleeps 2
    • 1 Double Bed OR 2 Single Beds
    More detailsAlpine Superior Double Room, Mountain View
  • Alpine Junior Suite, Montain View

    Room amenities

    • 428 sq ft
    • Mountain view
    • Sleeps 3
    • 1 Double Bed OR 2 Single Beds
    More detailsAlpine Junior Suite, Montain View
  • Alpine Junior Suite, Matterhorn View

    Room amenities

    • 503 sq ft
    • Mountain view
    • Sleeps 3
    • 1 Double Bed OR 2 Single Beds
    More detailsAlpine Junior Suite, Matterhorn View
  • Alpine Classic Suite, Mountain view

    Room amenities

    • 581 sq ft
    • Mountain view
    • Sleeps 4
    • 1 Double Bed OR 2 Single Beds
    More detailsAlpine Classic Suite, Mountain view
  • Alpine Suite, Matterhorn View

    Room amenities

    • 580 sq ft
    • Mountain view
    • Sleeps 4
    • 1 Double Bed OR 2 Single Beds
    More detailsAlpine Suite, Matterhorn View
  • Alpine Only Me

    Room amenities

    • 193 sq ft
    • Valley view
    • Sleeps 1
    • 1 Single Bed
    More detailsAlpine Only Me
  • Chalet Classic Double Room, Mountain View

    Room amenities

    • 255 sq ft
    • Valley view
    • Sleeps 2
    • 1 Double Bed OR 2 Single Beds
    More detailsChalet Classic Double Room, Mountain View
  • Chalet Open Suite, Matterhorn view

    Room amenities

    • 642 sq ft
    • Mountain view
    • Sleeps 2
    • 1 Double Bed OR 2 Single Beds
    More detailsChalet Open Suite, Matterhorn view
  • Chalet Classic Double Room, Matterhorn View

    Room amenities

    • 255 sq ft
    • Mountain view
    • Sleeps 2
    • 1 Double Bed OR 2 Single Beds
    More detailsChalet Classic Double Room, Matterhorn View

The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Zermatt

Located in Zermatt, Mont Cervin Palace is near a train station and near the boardwalk. Matterhorn Ski Paradise and Sunnegga Ski Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Unterrothorn and Weisshorn. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the ice skating and snow tubing.

Visit our Zermatt travel guide
Map
Popular Location

What's nearby

  • Zermatt-Furi Gondola - 11 min walk
  • Matterhorn Express II Cable Car - 41 min walk
  • Weisshorn - 6 min drive
  • Saas-Fee Ski Resort - 60 min drive
  • Zinal - Sorebois Cable Car - 85 min drive

Getting around

  • Zermatt Gornergratbahn Station - 4 min walk
  • Geneva (GVA-Cointrin Intl.) - 162 min drive

Restaurants

  • Le Restaurant — 1 min walk
  • Grill Le Cervin — 1 min walk

About this property

Mont Cervin Palace

Family-friendly Zermatt hotel in Zermatt City Centre, walk to Matterhorn Ski Paradise
3 restaurants, a full-service spa and an indoor pool are available at this hotel. Free full breakfast, free WiFi in public areas and free train station pick-up are also provided. Additionally, a fitness centre, a bar/lounge and a spa tub are on-site. All 150 rooms feature thoughtful touches such as espresso makers and bathrobes, plus complimentary wireless Internet access and TVs with satellite channels. 24-hour room service, minibars and free weekday newspapers are among the other amenities available to guests.
Mont Cervin Palace offers 150 forms of accommodation with minibars and espresso makers. Televisions come with satellite channels and pay-per-view films. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

This Zermatt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An indoor pool, a children's pool, a seasonal outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has massage/treatment rooms. Services include hot stone massages, sports massages, Thai massages and facials. The spa is equipped with a sauna, a spa tub and a steam room.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Return airport shuttle (surcharge) during limited hours
  • Airport shuttle on request
  • Free train station pick-up shuttle
  • Ski shuttle nearby

Food and drink

  • Free full breakfast
  • 3 restaurants
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 9 holes of golf
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Helicopter/aeroplane tours
  • Indoor pool
  • Ropes course
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Hot tub
  • Steam room

Family friendly

  • Arcade/game room
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry-cleaning service
  • Free children's club
  • Indoor pool
  • Seasonal outdoor pool
  • Supervised childcare/activities (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter
  • Ski equipment hire
  • Ski passes
  • Ski storage
  • Snow sports gear
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Italian
  • Spanish

Business services

  • 5 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Garden
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - sports
  • Massage - Thai
  • Massage/treatment rooms
  • Sauna
  • Hot tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas (fines apply)
  • Fireplace in reception
  • TV in reception

Room amenities

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Shower

Entertainment

  • TV/satellite channels
  • Films for purchase
  • TV

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers (weekdays)
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in between 3 PM and midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

If you arrive at the property after hours, you'll need to check in at an alternate location: Concierge desk
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Airport shuttle service is available on request during limited hours
Fees may apply; contact the property in advance to make arrangements
Zermatt is in a car-free zone and can be reached only by train.

Renovations and closures

This property is closed from 16 March 2020 to 1 July 2020 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CHF 40.00 per pet, per day
Food and water bowls are available

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for CHF 199 per night.

Payment types at the property

American ExpressDiners ClubJCB InternationalMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.00 per person, per night for adults; CHF 1.50 per night for guests aged 6-16 years old.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Pet fee: CHF 40.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 199 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The seasonal pool will be open from December to September
Pool access available from 7:30 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 star Superior and is displayed on this page as 5.0 stars.

Property is also known as

Mont Cervin Palace Hotel Zermatt
Mont Cervin Palace Hotel
Mont Cervin Palace Zermatt
Mont Cervin Palace
Mont Cervin Palace Hotel
Mont Cervin Palace Zermatt
Mont Cervin Palace Hotel Zermatt

Frequently asked questions

Can I cancel my reservation for free at Mont Cervin Palace and receive a full refund?
Yes, Mont Cervin Palace offers free cancellation on select room rates, because flexibility matters! Please refer to Mont Cervin Palace cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Mont Cervin Palace?
As of 9 Jul 2020, prices found for a 1-night stay for 2 adults at Mont Cervin Palace on 13 Jul 2020 start from £326, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does this property have a pool?
Yes, this property has an indoor pool, a seasonal outdoor pool and a children's pool. Pool access is from 7:30 AM to 8:00 PM.
Is Mont Cervin Palace pet-friendly?
Yes, pets are allowed at this property. There's a fee of CHF 40.00 per pet, per day.
What time is check-in at Mont Cervin Palace?
Check-in is from 3 PM to midnight. Late check-in is available during limited hours.
What time is check-out at Mont Cervin Palace?
Checkout is at noon.
Does Mont Cervin Palace provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is this hotel located?
This family-friendly Zermatt hotel is located in the mountains, just steps away from Matterhorn Museum and Matterhorn Ski Paradise. St. Mauritius Church and Mountaineers Cemetery are also within 5 minutes. Zermatt Gornergratbahn Station and Zermatt Station are within a 5-minute walk.

Guest reviews

Overall score and ratings for Mont Cervin Palace

4.8
Exceptional
5 - Excellent
90
4 - Good
8
3 - Okay
3
2 - Mediocre
1
1 - Poor
2
4.9
Cleanliness
4.7
Service and Staff
4.9
Amenities
4.8
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel staff was wonderful! We had our 5 month old with us and the staff was incredibly accommodating. They handled all of our luggage and provided us with a crib, bedding for the crib, toys and bath products for the baby. The concierge was amazing! they helped us book dinner reservations every night, and assisted us in touring the area. I would gladly stay here again

Stayed 2 nights in Sep 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

we had trouble with the bathroom and they changed us immediately to a better class room no extra charge.

Stayed 1 night in Sep 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excellent service and staffs are being very friendly, willing to guide and provide advices!

Stayed 2 nights in Aug 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Aug 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location in the heart of zermatt. Five star service and great restaurant and bar. Breakfast room was superb with white tablecloth and excellent assortment of food items. Would stay here again next visit.

Stayed 1 night in Aug 2019