Search Hotels by Best Western in Swiss Alps from £92

Every detail was carefully catered to.

We really enjoined our stay at this property. The personnel is very nice, rooms very clean and conformable and breakfast is great. Just 7 minutes walk to Matterhorn-Express, the hotel is very central but quiet at the same time.

Very pretty hotel perfect service, I 'll come back soon!

What a wonderful stay here. The staff was the most kind and supportive when we went out to a mountain. I was really surprised when they gave me a snacks and a bottle of water. All the facility was clean and great. Nothing to complain.

Excellent service and experience at the Palace for a long weekend. Would thoroughly recommend.

The area is the best you will find in central Lugano. There is a funicular next to the hotel taking you directly to Lugano train station. The lake is 200m walk. The service is as good as any hotel I have ever been. The staff and very friendly and helpful. They helped me plan my trip to the two main Lugano mountains. Pre-visit you get to pick what you want in your free minibar, what type of pillows, what type of mattress and a few other surprises. The building is not new but is very well...

Well-located, walkable, and near the Zermatt train station. They provide free pick-up and drop-off services, which is wonderful. The room is well-maintained and spotless. Their breakfast options are excellent. Their staff is incredibly helpful and courteous. I got there somewhat early. They gladly finished the check-in procedure. They are always willing to help with navigation, village maps, etc. Around Zermatt, there are several trails to follow.

We stayed 3 nights to celebrate a special birthday. The staff, hotel and restaurant were first class and went out of their way to make our experience special. We took a taxi to Zermaat from a nearby town and the hotel sent a horse and carriage to collect us. The location of the hotel was fantastic for the wonderful town and for views of the Matterhorn from our room. We have worked and holidayed around the world and therefore stayed in many five star hotels and our experience at this hotel was...

Very good value for money, close to the station. A nice modern building, slightly overlooked by nearby buildings but not a big issue. The balcony was relaxing. Excellent soundproofing, good shower pressure, adequate breakfast. Staff were helpful. Highly recommended.

Fantastic facilities in pristine village! The staff were very helpful and attentive, with every of detail of our stay well planned.

We have been visiting Nira Alpina for many years and it is always the perfect ski vacation. Great facilities, ski room, fast internet, discounted lift tickets, free shuttle from the train, bus to other mountains at the property, ski-in/ski-out, free breakfast buffet and spa with incredibly helpful staff.

The perfect choice of hotel for skiing in Zermatt! Right in the heart of the main town close to all amenities, ski lifts (walking distance/free bus) & the old town wooden barns which are so picturesque. The entire town is actually! Despite it's location rooms were totally quiet & we had a great view of the Matterhorn too! The hotel is a very traditional building from the outside & the bar/restaurant areas have a gorgeous rustic feel like a ski lodge. Big roaring fire, thoughtfully styled and...

I loved my stay here the staff were very pleasant and kind.

Lovely location. Very clean and big rooms. Lovely staff. Breakfast was amazing. Loved it.

A dream place for holiday stay. The dinner was excellent, as well the service. Only a bit pity is the afternoon coffee took longer time to wait.

Lovely hotel in the heart of the Old Town with very helpful staff.

Pictures do not do this place justice. The garden view is amazing with visibility of lake lugano and the distant mountains. Such a beautiful hotel. The staff are very accommodating and friendly. I loved the breakfast, it's simple but very tasty. I highly recommend this hotel

Beautiful hotel, great service and a wonderful breakfast which was the highlight of the stay for us. The only issue was the outside area by the pool, they need to have someone continually there to clear up, this was one of the first impressions I had of the hotel, towels and used glasses everywhere. That said, this is a beautiful 5 star hotel with lots of extras and the price was worth this level of luxury.