"What a lovely hotel in a precious town. The bed was one of the most comfortable I have slept in so wonderful respite from a long train journey. The staff was very warm and kind."
"What a lovely hotel in a precious town. The bed was one of the most comfortable I have slept in so wonderful respite from a long train journey. The staff was very warm and kind."
"Loved the location ( amazing, breathtaking views) but ‘cosy’ room was one of smallest I’ve ever stayed in. A short bus ride takes to St Moritz and some great walks from hotel door. Staying here was a once in a lifetime experience. Small room aside can thoroughly recommend"
"Loved the location ( amazing, breathtaking views) but ‘cosy’ room was one of smallest I’ve ever stayed in. A short bus ride takes to St Moritz and some great walks from hotel door. Staying here was a once in a lifetime experience. Small room aside can thoroughly recommend"
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
We stayed 3 nights to celebrate a special birthday. The staff, hotel and restaurant were first class and went out of their way to make our experience special. We took a taxi to Zermaat from a nearby town and the hotel sent a horse and carriage to collect us. The location of the hotel was fantastic for the wonderful town and for views of the Matterhorn from our room.
We have worked and holidayed around the world and therefore stayed in many five star hotels and our experience at this hotel was...
We stayed 3 nights to celebrate a special birthday. The staff, hotel and restaurant were first class and went out of their way to make our experience special. We took a taxi to Zermaat from a nearby town and the hotel sent a horse and carriage to collect us. The location of the hotel was fantastic for the wonderful town and for views of the Matterhorn from our room.
We have worked and holidayed around the world and therefore stayed in many five star hotels and our experience at this hotel was...
keith and linda
Reviewed January 18, 2014Reviewed January 18, 2014
The area is the best you will find in central Lugano. There is a funicular next to the hotel taking you directly to Lugano train station. The lake is 200m walk. The service is as good as any hotel I have ever been. The staff and very friendly and helpful. They helped me plan my trip to the two main Lugano mountains. Pre-visit you get to pick what you want in your free minibar, what type of pillows, what type of mattress and a few other surprises. The building is not new but is very well...
The area is the best you will find in central Lugano. There is a funicular next to the hotel taking you directly to Lugano train station. The lake is 200m walk. The service is as good as any hotel I have ever been. The staff and very friendly and helpful. They helped me plan my trip to the two main Lugano mountains. Pre-visit you get to pick what you want in your free minibar, what type of pillows, what type of mattress and a few other surprises. The building is not new but is very well...
We really enjoined our stay at this property. The personnel is very nice, rooms very clean and conformable and breakfast is great. Just 7 minutes walk to Matterhorn-Express, the hotel is very central but quiet at the same time.
We really enjoined our stay at this property. The personnel is very nice, rooms very clean and conformable and breakfast is great. Just 7 minutes walk to Matterhorn-Express, the hotel is very central but quiet at the same time.
Roberto
Reviewed February 6, 2024Reviewed February 6, 2024
Really lovely hotel with a good spa and nice little bar (serves some tasty cocktails).
What made it extra special was the Pradaschier Toboggan pass from the hotel for staying 2+nights. This saved us a lot of money.
Down side was the restaurant is closed Mon & Tues evenings and very little choice in the villages for restaurants.
Really lovely hotel with a good spa and nice little bar (serves some tasty cocktails).
What made it extra special was the Pradaschier Toboggan pass from the hotel for staying 2+nights. This saved us a lot of money.
Down side was the restaurant is closed Mon & Tues evenings and very little choice in the villages for restaurants.
Rachel Elizabeth
Reviewed October 13, 2026Reviewed October 13, 2026
What a wonderful stay here. The staff was the most kind and supportive when we went out to a mountain. I was really surprised when they gave me a snacks and a bottle of water. All the facility was clean and great. Nothing to complain.
What a wonderful stay here. The staff was the most kind and supportive when we went out to a mountain. I was really surprised when they gave me a snacks and a bottle of water. All the facility was clean and great. Nothing to complain.
This hotel was everything I dreamed. The rooms were stunning, beds comfortable. The staff were friendly and helpful, amazing view of the Matterhorn from our balcony on the second floor. Breakfast and our evening meal in the restaurant were both lovely, with a wide choice for breakfast options. We enjoyed some time in the indoor pool and spa. Everything from the shower to the crackling fireplace on the TV screensaver was just perfection and it helped make our trip to Zermatt even more magical and...
This hotel was everything I dreamed. The rooms were stunning, beds comfortable. The staff were friendly and helpful, amazing view of the Matterhorn from our balcony on the second floor. Breakfast and our evening meal in the restaurant were both lovely, with a wide choice for breakfast options. We enjoyed some time in the indoor pool and spa. Everything from the shower to the crackling fireplace on the TV screensaver was just perfection and it helped make our trip to Zermatt even more magical and...
Jessica
Reviewed October 29, 2026Reviewed October 29, 2026
Pictures do not do this place justice. The garden view is amazing with visibility of lake lugano and the distant mountains. Such a beautiful hotel. The staff are very accommodating and friendly. I loved the breakfast, it's simple but very tasty. I highly recommend this hotel
Pictures do not do this place justice. The garden view is amazing with visibility of lake lugano and the distant mountains. Such a beautiful hotel. The staff are very accommodating and friendly. I loved the breakfast, it's simple but very tasty. I highly recommend this hotel
Stayed in a family room with an awesome view of matterhorn from the balcony. Room was big by swiss standards and the bathroom was also nice with natural light from rooftop. Breakfast is also very good. The spa and swimming pool facility is also superb.
Staff was helpful and infact also got my broken bag handle repaired thus saving me the headache of going to town to find a repair shop.
Will definitely stay here next time.
Stayed in a family room with an awesome view of matterhorn from the balcony. Room was big by swiss standards and the bathroom was also nice with natural light from rooftop. Breakfast is also very good. The spa and swimming pool facility is also superb.
Staff was helpful and infact also got my broken bag handle repaired thus saving me the headache of going to town to find a repair shop.
Will definitely stay here next time.
Very good value for money, close to the station. A nice modern building, slightly overlooked by nearby buildings but not a big issue. The balcony was relaxing. Excellent soundproofing, good shower pressure, adequate breakfast. Staff were helpful. Highly recommended.
Very good value for money, close to the station. A nice modern building, slightly overlooked by nearby buildings but not a big issue. The balcony was relaxing. Excellent soundproofing, good shower pressure, adequate breakfast. Staff were helpful. Highly recommended.
Supratik
Reviewed September 9, 2026Reviewed September 9, 2026
The perfect choice of hotel for skiing in Zermatt! Right in the heart of the main town close to all amenities, ski lifts (walking distance/free bus) & the old town wooden barns which are so picturesque. The entire town is actually! Despite it's location rooms were totally quiet & we had a great view of the Matterhorn too!
The hotel is a very traditional building from the outside & the bar/restaurant areas have a gorgeous rustic feel like a ski lodge. Big roaring fire, thoughtfully styled and...
The perfect choice of hotel for skiing in Zermatt! Right in the heart of the main town close to all amenities, ski lifts (walking distance/free bus) & the old town wooden barns which are so picturesque. The entire town is actually! Despite it's location rooms were totally quiet & we had a great view of the Matterhorn too!
The hotel is a very traditional building from the outside & the bar/restaurant areas have a gorgeous rustic feel like a ski lodge. Big roaring fire, thoughtfully styled and...
Well-located, walkable, and near the Zermatt train station. They provide free pick-up and drop-off services, which is wonderful.
The room is well-maintained and spotless. Their breakfast options are excellent.
Their staff is incredibly helpful and courteous. I got there somewhat early. They gladly finished the check-in procedure.
They are always willing to help with navigation, village maps, etc. Around Zermatt, there are several trails to follow.
Well-located, walkable, and near the Zermatt train station. They provide free pick-up and drop-off services, which is wonderful.
The room is well-maintained and spotless. Their breakfast options are excellent.
Their staff is incredibly helpful and courteous. I got there somewhat early. They gladly finished the check-in procedure.
They are always willing to help with navigation, village maps, etc. Around Zermatt, there are several trails to follow.