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The hotel downstairs was clean and good standard. Staff were excellent. Nothing was too much trouble. Food was excellent and good prices. Room was scruffy. Bits on the carpet, dust and cobwebs on lampshades. Lampshades old with holes in. Plaster fallen off around window leaving a hole. Room was extremely ...
Very helpful staff, despite hotel being fully booked.
Having had a super evening meal with great service I found the breakfast disappointing.Nobody present at the egg station so my food got cold.
Very pleasant experience. We were well looked after. Room was clean, breakfast was lovely. Would stay again.
We planned on visiting the Hilton Metropole for the Starfury Event - Enchanted 2019 - so this place was a convenient 12 minute drive to it. With plenty of ample parking for overnight guests finding a space wasn’t hard. The staff behind reception were very pleasant and helpful to us. The room was ...
Charge £20 to keep your car here for a week. With £12 each way for a 10 minute taxi ride to the airport, together with a room for just £45 for the night, this is great value for a stop over the night before an early flight and more sensible/cheaper than most of the airport parking options.
We had a very unfortunate first night - being placed into the smallest room in the hotel!! As we arrived rather late and needed dinner we didn't comment until the next day. We spoke with the duty manager and he promptly arranged to change our room for the following night. So well done for the manner ...
Beautiful setting, close to international airport and NEC
Property in need of TLC and is probably ongoing as it is under new ownership. Close to airport, station and NEC. Service was very good, everyone was pleasant and willing to help.
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