Title: Crowne Plaza Solihull by IHG Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=5689&destination=Solihull%2C+England%2C+United+Kingdom&selected=13196&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Crowne Plaza Solihull by IHG Guests can refresh in the indoor pool and sauna, or start their day with a variety of breakfast choices while enjoying views of the beautiful gardens ## Photo gallery for Crowne Plaza Solihull by IHG ![Property amenity - Crowne Plaza Solihull by IHG (Solihull)](https://images.trvl-media.com/lodging/1000000/20000/13200/13196/8ffc9c48.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Terrace/patio - Crowne Plaza Solihull by IHG (Solihull)](https://images.trvl-media.com/lodging/1000000/20000/13200/13196/f7563d65.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Crowne Plaza Solihull by IHG (Solihull)](https://images.trvl-media.com/lodging/1000000/20000/13200/13196/3cdc43eb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Crowne Plaza Solihull by IHG (Solihull)](https://images.trvl-media.com/lodging/1000000/20000/13200/13196/8999ec97.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Fitness facility - Crowne Plaza Solihull by IHG (Solihull)](https://images.trvl-media.com/lodging/1000000/20000/13200/13196/9d785049.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near Resorts World Arena, Crowne Plaza Solihull offers a welcoming retreat with international dishes at Terrace Restaurant and a cozy lobby fireplace. Enjoy the indoor pool or dine on the garden terrace. Past visitors consistently praise the attentive staff. ## Reviews 9.0 Wonderful ## Popular amenities - Free Wi-Fi - Air-conditioning £65 includes taxes & fees 1 May - 2 May ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=13196&PinnedHotelID=13196&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=13196&PinnedHotelID=13196&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-06&endDate=2026-04-07&selected=13196&PinnedHotelID=13196&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-06&endDate=2026-04-07&selected=13196&PinnedHotelID=13196&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=13196&PinnedHotelID=13196&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=13196&PinnedHotelID=13196&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-17&endDate=2026-04-19&selected=13196&PinnedHotelID=13196&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-17&endDate=2026-04-19&selected=13196&PinnedHotelID=13196&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 10 of 10 rooms ### View all photos for Premium Room ![In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/1000000/20000/13200/13196/b14148e6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room - 334 sq ft - 1 bedroom - Sleeps 2 - 1 Single Bed ### View all photos for Standard Room ![In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/1000000/20000/13200/13196/b14148e6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room - 248 sq ft - 1 bedroom - Sleeps 2 - 1 Single Bed ### View all photos for Premium Room, 1 Queen Bed with Sofa bed ![In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/1000000/20000/13200/13196/w5472h3645x0y0-d1884085.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 Queen Bed with Sofa bed 8.0 Very good 6 reviews - 334 sq ft - 1 bedroom - Sleeps 4 - 1 Queen Bed and 1 Double Sofa Bed ### View all photos for Standard Room, 1 Queen Bed, Club lounge access (Lounge Access) ![In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/1000000/20000/13200/13196/w5472h3645x0y0-d1884085.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Queen Bed, Club lounge access (Lounge Access) - 334 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Standard Room, 1 Queen Bed ![In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/1000000/20000/13200/13196/b14148e6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Queen Bed 9.0 Wonderful 41 reviews - 248 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Premium Room, 2 Double Beds ![In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/1000000/20000/13200/13196/a72751a1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 2 Double Beds 9.6 Exceptional 11 reviews - 334 sq ft - 1 bedroom - Sleeps 6 - 2 Double Beds ### View all photos for Standard Room, 2 Single Beds ![In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/1000000/20000/13200/13196/4d492909.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Single Beds 9.2 Wonderful 15 reviews - 280 sq ft - 1 bedroom - Sleeps 2 - 2 Single Beds ### View all photos for Standard Room, 1 Queen Bed, Accessible ![In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/1000000/20000/13200/13196/4d492909.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Queen Bed, Accessible 9.6 Exceptional 4 reviews - 280 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Suite, 1 Bedroom, Club lounge access (Lounge Access) ![Suite, 1 Bedroom, Club lounge access (Lounge Access) | In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/1000000/20000/13200/13196/8dff8140.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom, Club lounge access (Lounge Access) 10.0 Exceptional 1 review - 355 sq ft - 1 bedroom - Sleeps 4 - 1 Queen Bed ### View all photos for Premium Room, 1 Queen Bed, Club lounge access (Lounge Access) ![In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/1000000/20000/13200/13196/w5472h3645x0y0-d1884085.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 Queen Bed, Club lounge access (Lounge Access) 10.0 Exceptional 1 review - 334 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ## You may also like Ad ![Fitness facility](https://images.trvl-media.com/lodging/3000000/2950000/2943300/2943268/9691f809.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Village Hotel Solihull Solihull - Pool - Hot tub - Free Wi-Fi - Restaurant 7.8 Good 1,002 reviews £60 includes taxes & fees 30 Apr - 1 May [](https://www.expedia.co.uk/Birmingham-Hotels-Village-Hotel-Solihull.h2943268.Hotel-Information?chkin=2026-4-30&chkout=2026-5-1&rm1=a2®ionId=6023342&destination=Birmingham (and vicinity)&destType=MARKET&latLong=52.478271,-1.89513&searchId=dd7472e1-fe0c-4825-9a46-f32f8c6e7d54&top_cur=GBP) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/790000/787800/787701/315b8fea_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### AC Hotel by Marriott Birmingham Birmingham City Centre - Free Wi-Fi - Restaurant - Air-conditioning - Gym 9.0 Wonderful 1,000 reviews £83 includes taxes & fees 9 Apr - 10 Apr [](https://www.expedia.co.uk/Birmingham-Hotels-AC-Hotel-By-Marriott-Birmingham.h787701.Hotel-Information?chkin=2026-4-9&chkout=2026-4-10&rm1=a2®ionId=6023342&destination=Birmingham (and vicinity)&destType=MARKET&latLong=52.478271,-1.89513&searchId=dd7472e1-fe0c-4825-9a46-f32f8c6e7d54&top_cur=GBP) Ad ![Indoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/520000/517500/517451/f48c6f71_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Village Hotel Coventry Coventry - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FBirmingham-Hotels-Crowne-Plaza-Solihull.h13196.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FBirmingham-Hotels-Crowne-Plaza-Solihull.h13196.Hotel-Information) ## About the area Located in Solihull Town Centre, a neighbourhood in Solihull, Crowne Plaza Solihull by IHG is in a shopping district and near the airport. National Motorcycle Museum and Cadbury World are cultural highlights, and travellers looking to shop may want to visit Touchwood Shopping Center and Resorts World Birmingham. Drayton Manor Theme Park and West Midland Safari Park are not to be missed. [Visit our Solihull travel guide](https://www.expedia.co.uk/Solihull.dx5689) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C52.41050%2C-1.78020&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=yhlnWthcV0j-5aYupNft-uOutMQ=) 61 Homer Road West Midlands, Solihull, England, B91 3QD ### What's nearby - ![Malvern and Brueton Park](https://images.trvl-media.com/place/5689/b51c7288-a3e1-42d9-aea2-e27f72fee5b6.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Malvern and Brueton Park 6 min walk \- 0.4 miles - Touchwood Shopping Center 1 min walk \- 0.1 miles - Cineworld Solihull 1 min walk \- 0.1 miles - St. Alphege's Church 3 min walk \- 0.2 miles - Tudor Grange Park 6 min walk \- 0.4 miles ### Getting around - Air Rail Link Tram Stop 9 min drive - Solihull Station 10 min walk - Birmingham Airport (BHX) 16 min drive ### Restaurants - The White Swan 6 min walk - The Place To Eat - John Lewis 7 min walk - PizzaExpress 2 min walk - Pret a Manger 5 min walk - JOE & THE JUICE 7 min walk ## About this property ### Crowne Plaza Solihull by IHG Upscale hotel near Touchwood Shopping Center Located close to Resorts World Birmingham and National Motorcycle Museum, Crowne Plaza Solihull by IHG provides a terrace, a garden and dry cleaning/laundry services. For some rest and relaxation, visit the sauna or the steam room. The on-site international cuisine restaurant, Terrace Restaurant, offers breakfast, lunch, dinner, light fare and al fresco dining. Stay connected with free in-room WiFi, and guests can find other amenities, such as a fireplace in reception and a bar. Additional perks include: - An indoor pool - Full breakfast (surcharge), self-parking (surcharge) and an electric car charging station - Express check-out, wedding services and a porter/bellboy - 12 meeting rooms, a water dispenser and a TV in reception - Guest reviews speak highly of the breakfast and helpful staff Room features All 120 rooms boast comforts, such as 24-hour room service and pillow menus, in addition to thoughtful touches, such as laptop-compatible safes and laptop-friendly workspaces. More conveniences in all rooms include: - Free infant beds and free extra beds - Recycling and LED light bulbs - Eco-friendly toiletries, baths or showers and hairdryers - Flat-screen TVs with digital channels - Wardrobes/cupboards, fridges and free tea bags/instant coffee ### Awards and affiliations Eco-certified property This property participates in Green Tourism Programme – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. ## Similar properties ![Indoor pool](https://images.trvl-media.com/lodging/1000000/810000/800500/800475/9671c79f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### voco St. John's Solihull by IHG Solihull - Pool - Pet-friendly - Free Wi-Fi - Restaurant 8.4 Very good 1,003 reviews £63 includes taxes & fees 17 Apr - 18 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-17&endDate=2026-04-18&selected=800475&PinnedHotelID=800475&HadPinnedHotel=true®ionId=-1&adults=2) ![Fitness facility](https://images.trvl-media.com/lodging/3000000/2950000/2943300/2943268/9691f809.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Village Hotel Solihull Solihull - 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Pet-friendly - Parking included - Free Wi-Fi - Restaurant 9.2 Wonderful 523 reviews £147 includes taxes & fees 10 Apr - 11 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-11&selected=4613725&PinnedHotelID=4613725&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/12000000/11290000/11281500/11281422/09ca1cf1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Genting Hotel & Spa at Resorts World Birmingham Marston Green - Pool - Spa - Free Wi-Fi - Restaurant 9.2 Wonderful 1,005 reviews £84 includes taxes & fees 9 Apr - 10 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-09&endDate=2026-04-10&selected=11281422&PinnedHotelID=11281422&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-19&endDate=2026-04-20&selected=13196&PinnedHotelID=13196&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=13196,800475,2943268,1184887,15417423) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Electric car charging station on site - Uncovered parking on site (GBP 12.50 per night) - Limited on-site self parking - Wheelchair-accessible parking and van parking available ### Food and drink - Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 18.95 for adults and GBP 9.95 for children - A bar/lounge - A restaurant - Snack bar/deli ### Restaurants on site - Terrace Bar and Lounge - Terrace Restaurant ### Things to do - Health club - Hot tub - Indoor pool - Sauna - Steam room - TV in common areas ### Family friendly - Free rollaway/extra bed - In-room cot - In-room refrigerator - Indoor pool - Laundry facilities - Snack bar/deli ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Proposal/romance packages - Wedding services ### Business services - 12 meeting rooms - 24-hour business centre - Conference centre (4,627 square foot of space) ### Outdoors - Garden - Outdoor furniture - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 3 accessible parking spaces - Assistive listening devices - Braille/raised signage - Lift (89 centimetre wide door) - Stair-free path to entrance - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to lift - Wheelchair-accessible pool - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk (76 centimetre high) - Wheelchair-accessible restaurant - Wheelchair-accessible van parking ### More - 1 building - 4 floors - Ballroom - Banquet hall - Built in 1990 - Designated smoking areas - Fireplace in lobby ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free cot - Free rollaway/extra bed - Pillow menu ### Bathroom - Bathtub or shower - Free toiletries - Hair dryer - Towels provided ### Entertainment - Flat-screen TV with digital channels - Pay films ### Food and drink - 24-hour room service - Champagne service - Electric kettle - Free bottled water - Refrigerator - Tea bags/instant coffee ### More - Air conditioning - Connecting rooms available - Desk - Eco-friendly toiletries - Heating - Iron/ironing board - Laptop workspace - Laptop-compatible safe - LED lighting - Phone - Recycling ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Early check-in subject to availability Early check-in is available for a fee Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before 11 AM Contactless check-out Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests. ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome 2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room Free rollaway/extra beds! Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Fee for full breakfast: from approximately GBP 18.95 for adults and from GBP 9.95 for children - Uncovered self-parking fee: GBP 12.50 per night - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash This property reserves the right to pre-authorise the guest's credit card prior to arrival. Cashless transactions are available This property uses wind and solar energy Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 6:30 AM to 10:00 PM Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation A car is not required for transport to and from this property This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Holiday Inn Hotel Solihull Holiday Inn Solihull Solihull Holiday Inn Holiday Inn Solihull Hotel Solihull Holiday Inn Solihull Hotel Crowne Plaza Solihull Hotel ## Frequently asked questions ### Does Crowne Plaza Solihull by IHG have a pool? ### How much does it cost to stay at Crowne Plaza Solihull by IHG? ### Is Crowne Plaza Solihull by IHG pet-friendly? ### How much is parking at Crowne Plaza Solihull by IHG? ### What time is check-in at Crowne Plaza Solihull by IHG? ### What time is check-out at Crowne Plaza Solihull by IHG? ### Where is Crowne Plaza Solihull by IHG located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Crowne Plaza Solihull by IHG Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.2 Cleanliness ### 8.8 Location ### 9.2 Staff & service ### 9.0 Property conditions & facilities 10 - Excellent 623 8 - Good 258 6 - Okay 75 4 - Poor 22 2 - Terrible 25 ## Reviews Verified ### 10/10 Excellent #### Claire 3 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities The clean room , great staff ##### Claire Stayed 2 nights in Jan 2026 Verified ### 8/10 Good #### Mrs j m 14 Dec 2025 Liked: Cleanliness, staff & service, amenities Staff very friendly, very clean rooms and breakfast was great ##### Mrs j m Stayed 1 night in Dec 2025 Verified ### 10/10 Excellent #### Emily 9 Mar 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The room was very clean. Staff envy over and and above for anything you needed. Friendly staff. Pool and and hot tub was nice and the changing rooms were clean. ##### Emily Stayed 1 night in Mar 2026 Verified ### 10/10 Excellent #### Katharine 25 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Friendly greeting, lovely reception area, clean room. We’ll be back! ##### Katharine Stayed 1 night in Jan 2026 Verified ### 10/10 Excellent #### June 18 Dec 2025 Liked: Cleanliness, staff & service, amenities Great reception staff ##### June Stayed 2 nights in Dec 2025 Verified ### 10/10 Excellent #### I M 9 Nov 2025 Liked: Cleanliness, staff & service, amenities Clean hotel very comfortable beds staff very helpful and very welcoming 5✨ ##### I M Stayed 1 night in Nov 2025 Verified ### 10/10 Excellent #### Mandy 27 Mar 2026 Liked: Cleanliness, staff & service, amenities Good stay for NEC, parking at the hotel was £12.50 for residents for one night… now the food with lounge access…the minimal food that was to be seen was of poor choice when we arrived at 7pm even though there were only 4 people in there, I went to speak to a member of staff, the lady was lovely and went to get some food topped up for us, I’ve stayed in the Chester Crown Plaza, much better choice of food including prawn cocktail etc… Staff excellent, bar man attentive with finding crisps for my husband, comfy large bed, good size room, would stay again as the area looked nice. ##### Mandy Stayed 1 night in Mar 2026 Verified ### 10/10 Excellent #### Derek 16 Nov 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Staff were great, always acknowledged guests and smiling, friendly service ##### Derek Stayed 2 nights in Nov 2025 Verified ### 10/10 Excellent #### Sylvia 1 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Very happy with all the staffs politeness,and the room was spotless. ##### Sylvia Stayed 1 night in Nov 2025 Verified ### 10/10 Excellent #### Hayleigh 4 Dec 2025 Liked: Cleanliness, staff & service, amenities Excellent customer service and lovely amenities ##### Hayleigh Stayed 1 night in Nov 2025 Verified ### 10/10 Excellent #### Hayleigh 30 Nov 2025 Liked: Cleanliness, staff & service, amenities Really helpful staff ##### Hayleigh Stayed 1 night in Nov 2025 Verified ### 10/10 Excellent #### MUHAMMAD 3 Jan 2026 Liked: Cleanliness, property conditions & facilities Nice clean warm room ##### MUHAMMAD Stayed 1 night in Dec 2025 Verified ### 6/10 Okay #### Caitlin 15 Feb 2026 All the staff were lovely, especially the lady looking after guests at breakfast. Unfortunately, the room itself was quite rundown, there were pen marks on the bedding, scuffed walls, a bathroom in need of attention, and the bedside table showed water damage with peeling. The breakfast was good, but the tea and coffee station in the room felt a bit grotty. I’ve stayed in cleaner Premier Inns. ##### Caitlin Stayed 1 night in Feb 2026 Verified ### 10/10 Excellent #### Michelle 5 Jan 2026 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort I didn’t have breakfast but the menu was delightful. The rooms are a good size with lovely modern decor big flat screen tv and the bed (Queen size). Was very comfortable I had a really good sleep. Myself & partner took advantage of the facilities i.e gym, sauna, jacuzzi, steam room and swimming which is heated it was fantastic ☺️ ##### Michelle Stayed 2 nights in Jan 2026 Verified ### 10/10 Excellent #### Andy 4 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice friendly team of staff, great location, with a nice bar and restaurant area ##### Andy Stayed 1 night in Jul 2025 Verified ### 10/10 Excellent #### Claire 13 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had a lovely stay, our room was lovely and spacious. The staff are so friendly and helpful. ##### Claire Stayed 2 nights in Sep 2025 Verified ### 10/10 Excellent #### Marie 2 Nov 2025 Liked: Cleanliness, staff & service, amenities Arrived from a late flight after 1am...the 2 staff members on reception were so pleasant and helpful, really enjoyed chatting with one as he served us a drink. Very comfotable rooms and a great breakfast. Highly recommend this hotel ##### Marie Stayed 1 night in Oct 2025 Verified ### 10/10 Excellent #### Graham 9 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Gluten free menu matrix not the best or most pleasant way to look for your meal. Hotel was lovely. Staff were extremely freindly & helpful. ##### Graham Stayed 1 night in Nov 2025 Verified ### 10/10 Excellent #### Huw 14 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Lovely hotel with great room . ##### Huw Stayed 1 night in Jun 2025 Verified ### 10/10 Excellent #### June 30 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent Nice comfortable stay ##### June Stayed 1 night in Aug 2025 Verified ### 10/10 Excellent #### Melissa 31 Oct 2025 Liked: Cleanliness, amenities, property conditions & facilities Elaine on reception was absolutely amazing, very kind helpful and just a nice person. Would deffo come back to this hotel. Food was beautiful and really enjoyed the Jacuzzi etc. Very clean big rooms. Huge bed , very comfortable night sleep. ##### Melissa Stayed 1 night in Oct 2025 Verified ### 10/10 Excellent #### Nirmala 19 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities Nice hotel. Plenty of parking ##### Nirmala Stayed 1 night in Jul 2025 Verified ### 6/10 Okay #### Anton 30 Nov 2025 Liked: Cleanliness, staff & service Staff was good. I was disappointed about the leisure facilities ##### Anton Stayed 1 night in Nov 2025 Verified ### 8/10 Good #### Verified traveller 14 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Good location for shopping and car park available for guests. Surrounded area is nice and clean. ##### Verified traveller Stayed 1 night in Jul 2025 Verified ### 10/10 Excellent #### William 13 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Wonderful hotel This hotel is 1 of the best I have ever stayed in it was so clean it had excellent facilities and the staff go out of their way to help I will definitely be back ##### William Stayed 2 nights in Jun 2025 ### Expedia's Latest Trends ### Hotels > - [Hotel du Vin & Bistro Birmingham](https://www.expedia.co.uk/Birmingham-Hotels-Hotel-Du-Vin-Bistro-Birmingham.h7727274.Hotel-Information) > - [Genting Hotel & Spa at Resorts World Birmingham](https://www.expedia.co.uk/Birmingham-Hotels-Genting-Hotel.h11281422.Hotel-Information) > - [Staying Cool at Rotunda](https://www.expedia.co.uk/Birmingham-Hotels-Staying-Cool-At-Rotunda.h2867221.Hotel-Information) > - [The Forum](https://www.expedia.co.uk/Birmingham-Hotels-The-Forum.h35181346.Hotel-Information) > - [Aloft Birmingham Eastside](https://www.expedia.co.uk/Birmingham-Hotels-Aloft-Birmingham-Eastside-Locks.h57679060.Hotel-Information) > - [Staycity Aparthotels , Birmingham, City Centre](https://www.expedia.co.uk/Birmingham-Hotels-Staycity-Aparthotels-Birmingham-Central-Newhall-Square.h12617521.Hotel-Information) > - [Malacuna Birmingham](https://www.expedia.co.uk/Birmingham-Hotels-Malacuna-Birmingham.h3009049.Hotel-Information) > - [Redwings Lodge Solihull](https://www.expedia.co.uk/Birmingham-Hotels-Redwings-Lodge-Solihull.h23086645.Hotel-Information) > - [Clayton Hotel Birmingham](https://www.expedia.co.uk/Birmingham-Hotels-Clayton-Hotel-Birmingham.h5088811.Hotel-Information) > - [Conference Aston Hotel - Birmingham City](https://www.expedia.co.uk/Birmingham-Hotels-Conference-Aston-Hotel.h2306480.Hotel-Information) > - [Britannia Hotel Coventry](https://www.expedia.co.uk/Birmingham-Hotels-Britannia-Hotel-Coventry.h15533.Hotel-Information) > - [Malmaison Birmingham](https://www.expedia.co.uk/Birmingham-Hotels-Malmaison-Birmingham.h7733742.Hotel-Information) > - [The Arden Hotel & Leisure Club](https://www.expedia.co.uk/Birmingham-Hotels-The-Arden-Hotel-Leisure-Club.h1184887.Hotel-Information) > - [Leonardo Royal Hotel Birmingham ](https://www.expedia.co.uk/Birmingham-Hotels-Jurys-Inn-Birmingham.h789053.Hotel-Information) > - [The Grand Hotel Birmingham](https://www.expedia.co.uk/Birmingham-Hotels-The-Grand-Hotel-Birmingham.h57252550.Hotel-Information) > - [B&B HOTEL Birmingham Centre](https://www.expedia.co.uk/Birmingham-Hotels-Pentahotel-Birmingham.h2518569.Hotel-Information) > - [The Old Mill by Chef and Brewer Collection](https://www.expedia.co.uk/Birmingham-Hotels-The-Old-Mill-By-Greene-King-Inns.h15497313.Hotel-Information) > - [Royal Court Hotel](https://www.expedia.co.uk/Birmingham-Hotels-Royal-Court-Hotel-Spa-Coventry.h66197.Hotel-Information) > - [Holiday Inn Express Birmingham - City Centre by IHG](https://www.expedia.co.uk/Birmingham-Hotels-Holiday-Inn-Express-Birmingham-City-Centre.h17730321.Hotel-Information) > - [ibis Styles Birmingham Hagley Road Hotel](https://www.expedia.co.uk/Birmingham-Hotels-Ibis-Styles-Birmingham-Hagley-Road-Hotel.h905952.Hotel-Information) > - [Peter Scott House, Birmingham](https://www.expedia.co.uk/Birmingham-Hotels-Peter-Scott-House.h10051783.Hotel-Information) > - [Fairlawns Hotel and Spa](https://www.expedia.co.uk/Birmingham-Hotels-Fairlawns-Hotel-And-Spa.h27935.Hotel-Information) > - [PREMIER SUITES Birmingham](https://www.expedia.co.uk/Birmingham-Hotels-PREMIER-SUITES-Birmingham.h1273957.Hotel-Information) > - [The Beechwood Hotel](https://www.expedia.co.uk/Birmingham-Hotels-The-Beechwood-Hotel.h3234983.Hotel-Information) > - [Forest of Arden Hotel & Country Club](https://www.expedia.co.uk/Birmingham-Hotels-Delta-Hotels-By-Marriott-Forest-Of-Arden-Country-Club.h28506.Hotel-Information) > - [Edgbaston Park Hotel Birmingham](https://www.expedia.co.uk/Birmingham-Hotels-Edgbaston-Park-Hotel-Birmingham.h28928658.Hotel-Information) > - [Montague House](https://www.expedia.co.uk/Birmingham-Hotels-Montague-House.h39425043.Hotel-Information) > - [Telegraph Hotel - Coventry](https://www.expedia.co.uk/Birmingham-Hotels-Telegraph-Hotel-Coventry.h57253149.Hotel-Information) > - [Birmingham Strathallan Hotel, BW Signature Collection](https://www.expedia.co.uk/Birmingham-Hotels-Birmingham-Strathallan-Hotel.h7767.Hotel-Information) ---