Search Hotels Near Smith’s Row, Bury St Edmunds

"Property is very dated, but Staff all helpful and attentive "

"A very tired hotel, rooms & spa facilities. Bedrooms are in desperate need of refurbishment. Our sink & bath didn’t drain. The hand soap dispenser didn’t work. The spa is exceptionally tired. Mould around the sinks. Breakfast had a good selection but it had all been sat out for some time. Overall, a disappointing stay I wouldn’t recommend it. "

"The hotel was clean but needs a revamping like new carpet and paint also sone upto date furniture. Didn't see much ofvthe staff as theyvwas mostly behind the bar Good location plenty of bars and restaurants nearby "

"Great location in middle of village. Comfortable interiors. Restaurant pleasant staff but v slow. "

"Our room was a great size; the beds were very comfortable; the bathroom was large; the staff was nice and helpful; and the hotel was centrally located, within walking distance of many nice restaurants and the training tracks if you are in town to see the horses. The train station is walkable, but with our luggage we took a cab for only 6 quid. Overall, we loved our stay! "

"Excellent friendly staff very clean hotel though out the only thing that could have been better was the lunch and dinner menu not much choices also I noticed pool quite cold for me and shower and bath water was just warm not hot and I like a hot bath not a warm bath. "

"Good location "

"No AC and room was so hot, no lift and had a heavy suitcase and lots of stairs, room service menu limited, missing items that I had to ask for. Room furniture old and dated, bad smell when you opened your room door. Would not stay again."

"Lovely little hotel complex. Staff gave us a call to check with us about dinner and arrival time which was very kind. We were given the disability access/family room when we had booked a standard double. There was an extra bed which took up a lot of space and the bathroom was a wetroom with a high toilet so very inconvenient for us and unfortunately not the comfortable night we were hoping for."