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The Angel Hotel

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Free WiFi, alarm clocks
Free WiFi, alarm clocks
Free WiFi, alarm clocks
Free WiFi, alarm clocks

Overview of The Angel Hotel

VIP Access

The Angel Hotel

4 out of 5

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Restaurant
  • Breakfast available
  • Business services
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

  • Popular LocationThe Abbey Gate1 min walk
  • Popular LocationSt Edmundsbury Cathedral1 min walk
  • Popular LocationSuffolk Regiment Museum19 min walk
  • AirportCambridge (CBG)31 min drive

Choose dates to view prices

About this area

Bury St Edmunds

Located in Bury St Edmunds, The Angel Hotel is in the city centre and near a train station. The Athenaeum and Moyse's Hall Museum are cultural highlights, and some of the area's notable landmarks include St Edmundsbury Cathedral and Bury St Edmunds Abbey. Ickworth House and Fuller's Mill Garden are also worth visiting.
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Map
Popular Location

What's nearby

  • The Abbey Gate - 1 min walk
  • The Athenaeum - 1 min walk
  • St Edmundsbury Cathedral - 1 min walk
  • Abbey Gardens - 2 min walk
  • Suffolk Regiment Museum - 19 min walk

Getting around

  • Bury St Edmunds Station - 15 min walk
  • London (STN-Stansted) - 50 min drive

Restaurants

  • The Eaterie — 1 min walk
  • The Nutshell - 3 min walk
  • Cafe Kottani - 4 min walk
  • Baileys 2 - 4 min walk
  • The Dog and Partridge - 4 min walk

About this property

The Angel Hotel

4-star hotel near The Athenaeum
This hotel features a restaurant, a bar/lounge and 24-hour room service. WiFi in public areas is free. Additionally, a business centre, a meeting room and concierge services are on-site. All 77 rooms offer free WiFi, 24-hour room service and flat-screen TVs. Coffee makers and electric kettles are among the other amenities that guests will find.
The Angel Hotel offers 77 forms of accommodation with complimentary bottles of water and coffee/tea makers. Flat-screen televisions are featured in guestrooms.

Bathrooms include designer toiletries and hairdryers. This Bury St Edmunds hotel provides complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Wheelchair-accessible parking available
  • 24 hours off-site parking within 0.5 mi (GBP 2.70 per day)

Food and drink

  • Full breakfast available for a fee 7 AM–10 AM on weekdays and 8 AM–10:30 AM on weekends: GBP 8.50-14.00 for adults and GBP 4.50-7.00 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Family friendly

  • Laundry facilities

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Turndown service

Languages spoken

  • English
  • French
  • Polish
  • Portuguese
  • Spanish

Business services

  • Business centre
  • A meeting room

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Heating (climate-controlled)
  • Portable fan

Bathroom

  • Designer toiletries
  • Hairdryer

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Phone
  • Turndown service

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Policies

Check-in

Check-in from 3:00 PM - 3:30 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 4 May to 16 May:
  • Bar/Lounge
  • Dining venue
  • Laundry facilities
  • Meeting facilities

Access methods

Staffed front desk, key retrieval

Pets

Pets are allowed for an extra charge of GBP 15.00 per pet, per night
Food and water bowls are available
Service animals are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 10.00 per night.
Cots (infant beds) are available for GBP 10.0 per night

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between GBP 8.50 and GBP 14.00 for adults, and GBP 4.50 and GBP 7.00 for children (approximately)
  • Off site parking fee: GBP 2.70 per day (0.5 mi away; open 24 hours)
  • Pet fee: GBP 15.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: GBP 10.0 per night
  • Rollaway bed fee: GBP 10.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector

We should mention

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Angel Bury St Edmunds
Angel Hotel
Angel Hotel Bury St Edmunds
The Angel Hotel Hotel
The Angel Hotel Bury St Edmunds
The Angel Hotel Hotel Bury St Edmunds

Frequently asked questions

4.3
Excellent
Rating 5 - Excellent. 239 out of 497 reviews
5 - Excellent 48%
Rating 4 - Good. 195 out of 497 reviews
4 - Good 39%
Rating 3 - Okay. 44 out of 497 reviews
3 - Okay 9%
Rating 2 - Poor. 15 out of 497 reviews
2 - Poor 3%
Rating 1 - Terrible. 4 out of 497 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.5/5

Staff & service

4.2/5

Amenities

4.1/5

Property conditions & facilities
Write a review

4/5 Good

Liked: Cleanliness, staff & service
Front of house and staff very good rooms not as nice and in keeping with public areas
Stayed 1 night in May 2021

2/5 Poor

Travelled with family
I was allocated an inferior room by the staff without them checking I had booked a sweet ...Reception staff lacked empathy ...Once they realised I had booked an Ivy Suite this wasn’t available either and to recover the situation we selected a room from 4 that were available..Had to park the car about a 3/4 mile walk from the hotel ...Normally looked after better than this as have stayed many times ..
Stayed 1 night in May 2021

2/5 Poor

Travelled with partner
Liked: Cleanliness
We had a very bad experience with breakfast. We had booked but was not able to go into the restaurant to eat and instead placed at a very low table at the back of the lounge. This was very uncomfortable for my elderly husband. I then had a muffin that should have been toasted and was not and the rest of the meal was very cold. We were then over charge for the meals. This was all very disappointing for what we feel is a well respected hotel.
Stayed 2 nights in May 2021

3/5 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in May 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large, clean room. Very comfy bed. Friendly staff.
Stayed 1 night in Dec 2020