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Best Western Priory Hotel

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Blackout curtains, iron/ironing board, free WiFi, bed sheets
Blackout curtains, iron/ironing board, free WiFi, bed sheets
Blackout curtains, iron/ironing board, free WiFi, bed sheets
Blackout curtains, iron/ironing board, free WiFi, bed sheets

Overview of Best Western Priory Hotel

Best Western Priory Hotel

3 out of 5

3.9/5 Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Pet-friendly
  • Restaurant
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Social distancing
Mildenhall Road Suffolk, Bury St Edmunds, England, IP32 6EH

Explore the area

  • Popular LocationCorpus Christi Guildhall21 min drive
  • Popular LocationKentwell Hall26 min drive
  • Popular LocationHigh Lodge Thetford Forest26 min drive
  • AirportCambridge (CBG)33 min drive

Choose dates to view prices

About this area

Bury St Edmunds

Located in Bury St Edmunds, Best Western Priory Hotel is in the city centre and near a train station. Knettishall Heath Country Park and Abbey Gardens reflect the area's natural beauty and area attractions include Fuller's Mill Garden and Ickworth House.
Visit our Bury St Edmunds travel guideOpens in a new window
Map

What's nearby

  • Moyse's Hall Museum - 3 min drive
  • Suffolk Regiment Museum - 3 min drive
  • Corpus Christi Guildhall - 21 min drive
  • Kentwell Hall - 26 min drive
  • High Lodge Thetford Forest - 26 min drive

Restaurants

  • Garden Restaurant — 1 min walk
  • The Greengage - 10 min walk
  • The Old Cannon Brewery - 17 min walk
  • Pea Porridge - 17 min walk
  • Allison's Eatery - 17 min walk

Getting around

  • Bury St Edmunds Station - 12 min walk
  • London (STN-Stansted) - 50 min drive

About this property

Best Western Priory Hotel

3-star hotel with 24-hour front desk and coffee shop/café
This smoke-free hotel features a restaurant, a bar/lounge and a coffee shop/café. Free WiFi in public areas and free self parking are also provided. Additionally, 24-hour room service, a meeting room and dry cleaning are on-site. All 36 rooms provide conveniences such as sofa beds and coffee makers, plus free WiFi and 24-hour room service. Guests will also find LCD TVs, hairdryers and showers.
Best Western Priory Hotel offers 36 forms of accommodation with coffee/tea makers and a hairdryer. LCD televisions are featured in guestrooms.

Bathrooms include a shower and complimentary toiletries. This Bury St Edmunds hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the standard cleaning and disinfection practices of We Care Clean (Best Western)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7 AM–9:30 AM on weekdays and 8 AM–10 AM on weekends: GBP 12.95 per person
  • 1 restaurant and 1 coffee shop
  • 1 bar/lounge
  • 24-hour room service

Family friendly

  • Laundry facilities
  • Sofa bed

Conveniences

  • No lifts

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter

Languages spoken

  • English
  • Spanish
  • Turkish

Business services

  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Sofa bed

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Iron/ironing board
  • Phone

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Guest rating 3.5+
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Policies

Check-in

Check-in from 3:00 PM - anytime
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 15.00
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 10 per pet, per night
Service animals are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: GBP 12.95 per person (approximately)
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 15.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Best Western Priory Hotel Bury St Edmunds
Best Western Priory Hotel
Best Western Priory Bury St Edmunds
Best Western Priory
Priory Hotel Bury St Edmunds
Best Western Priory Hotel Hotel
Best Western Priory Hotel Bury St Edmunds
Best Western Priory Hotel Hotel Bury St Edmunds

Frequently asked questions

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 122 out of 412 reviews
5 - Excellent 30%
Rating 4 - Good. 163 out of 412 reviews
4 - Good 40%
Rating 3 - Okay. 85 out of 412 reviews
3 - Okay 21%
Rating 2 - Poor. 30 out of 412 reviews
2 - Poor 7%
Rating 1 - Terrible. 12 out of 412 reviews
1 - Terrible 3%

4.1/5

Cleanliness

4.2/5

Staff & service

3.9/5

Amenities

3.6/5

Property conditions & facilities
Write a review

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very polite, helpful and friendly.
Stayed 1 night in Nov 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice setting away from the town
Stayed 1 night in Sep 2021

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2021

3/5 Okay

Travelled with group
Liked: Cleanliness, staff & service
Nothing to write home about
The room I stayed in (a "small double") felt rather dated; the bathroom was in need of a refit (grubby sealant, gaps between the flooring and skirting filled with grime) though far from the smallest I've experienced, despite the fact that the shower door doesn't open fully because of the sink.. No air conditioning so you better hope opening a window (which faced a reasonably busy road) is enough to let the hot air out because, yes, it's mid summer but the hotel central heating is on full blast. Inoffensive, no frills stay with a walk (~30 minutes) of the town centre with free parking on site, but you'd be better off in the Premier Inn Town Centre if you can! The staff are friendly and helpful, and are probably this hotels best asset.
Stayed 1 night in Aug 2021

4/5 Good

Stayed 1 night in Aug 2021