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We found ourselves in a corner suite/room on the 22nd floor and the view was fabulous. It felt quite deluxe! As a woman foreigner I was treated with great respect by the staff, which did not happen at all hotels I'd visited in Japan.
All the staff are very friendly and nice. The location is so perfect, you just need to walk downstairs and everything is so accessible. One minor complaint is housekeeping can be better. We called to get a set of knife and fork and a plate for some fruits but they ended up giving us a set of plastic ...
This has to be the best hotel I've stayed in in recent memory. Mainly because it was unlike any other 4 or 5 star hotel I've visited. We had a great view of the snow from our window and slept like babies.
Hotel is in a good location with access to lots and lots of restaurants and bars. Lots of things to do nearby. Access to subway is good. Hotel is very nice and clean. Very comfortable.
Had a hard time finding thelication entrance from the airport bus stop as the stop was behind the hotel. Hotel is very convenient though. close to a lot of shops. one good thing is hotel has a caucasian staff at the lobby to help with english speaking guests as the japanese staff could hardly understand ...
The hotel is grand and nice but cleanliness of the bathroom can be improved. The room which I had stayed in have black color stains on the curtain rod which are very obvious! Overall I think the location is very good since it is very near to Nakajima koen Station. However, the surrounding lack of ...
Excellent stay! Loved the room. Spacious with two toilets and a powder room! Though, old carpet odour was permeating the hall and it was overwhelming!! But again, thoroughly enjoyed the stay
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