Title: New Otani Inn Sapporo Reviews, Deals & Photos 2026 - Expedia.co.uk

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# New Otani Inn Sapporo

Travelers can start the day with a buffet breakfast featuring local flavors before exploring nearby attractions or taking advantage of convenient laundry services

## Photo gallery for New Otani Inn Sapporo

![Lobby - New Otani Inn Sapporo (Sapporo)](https://images.trvl-media.com/lodging/1000000/580000/577600/577583/121d18ad.jpg?impolicy=resizecrop&rw=598&ra=fit)

![Daily buffet breakfast (JPY 3200 per person) - New Otani Inn Sapporo (Sapporo)](https://images.trvl-media.com/lodging/1000000/580000/577600/577583/64a9d0b1.jpg?impolicy=resizecrop&rw=297&ra=fit)

![Deluxe Quadruple Room, Non Smoking | Down duvets, desk, laptop workspace, blackout curtains - New Otani Inn Sapporo (Sapporo)](https://images.trvl-media.com/lodging/1000000/580000/577600/577583/d15ba3e3.jpg?impolicy=resizecrop&rw=297&ra=fit)

![Point of interest - New Otani Inn Sapporo (Sapporo)](https://images.trvl-media.com/lodging/1000000/580000/577600/577583/b6e25d18.jpg?impolicy=resizecrop&rw=297&ra=fit)

![Deluxe Quadruple Room, Non Smoking | Down duvets, desk, laptop workspace, blackout curtains - New Otani Inn Sapporo (Sapporo)](https://images.trvl-media.com/lodging/1000000/580000/577600/577583/4d997fbd.jpg?impolicy=resizecrop&rw=297&ra=fit)

- Overview
- Rooms
- Location
- Policies

New Otani Inn Sapporo is close to Sapporo TV Tower and JR Tower. Guests can shop on-site, dine at two restaurants, or relax at the café. Amenities include laundry services, luggage storage, and free WiFi in public areas.

## Reviews

8.2

Very good

## Popular amenities

- Free Wi-Fi
- Restaurant
- Air-conditioning
- Breakfast available
- Parking available
- Business services

## Check prices for these days

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## Room options

All rooms

1 bed

2 beds

3+ beds

Showing 37 of 37 rooms

### View all photos for Comfort Double Room, Smoking

![Down duvets, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/1000000/580000/577600/577583/aaea5a6e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Comfort Double Room, Smoking

10.0

Exceptional

1 review

### Highlights

Air conditioning 

Heating 

Fridge 

LCD TV 

Down duvet 

Blackout curtains 

Toilet with electronic bidet 

Shower/bath combination 

- 258 sq ft
- Sleeps 2
- 1 Queen Bed

### View all photos for Premium Twin Room

![Down duvets, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/1000000/580000/577600/577583/58674d21.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Premium Twin Room

10.0

Exceptional

1 review

### Highlights

Air conditioning 

Heating 

Free cots/infant beds 

Fridge 

LCD TV 

Down duvet 

Blackout curtains 

Toilet with electronic bidet 

- 258 sq ft
- Sleeps 2
- 2 Large Single Beds

### View all photos for Natural Comfort Twin "ZEN"

![Down duvets, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/1000000/580000/577600/577583/c374934a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Natural Comfort Twin "ZEN"

9.4

Exceptional

3 reviews

### Highlights

Air conditioning 

Heating 

Free cots/infant beds 

Fridge 

LCD TV 

Blackout curtains 

Down duvet 

Separate bedroom 

- 258 sq ft
- 1 bedroom
- Sleeps 2
- 2 Large Single Beds

### View all photos for Comfort Twin Room, Smoking

![Down duvets, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/1000000/580000/577600/577583/c374934a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Comfort Twin Room, Smoking

8.6

Excellent

4 reviews

### Highlights

Air conditioning 

Heating 

Fridge 

LCD TV 

Down duvet 

Separate bedroom 

Blackout curtains 

Toilet with electronic bidet 

- 258 sq ft
- 1 bedroom
- Sleeps 2
- 2 Large Single Beds

### View all photos for Moderate Twin

![Moderate Twin | Down duvets, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/1000000/580000/577600/577583/38fd4069.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Moderate Twin

7.6

Good

18 reviews

### Highlights

Air conditioning 

Heating 

Free cots/infant beds 

Fridge 

LCD TV 

Blackout curtains 

Down duvet 

Separate bedroom 

- 258 sq ft
- 1 bedroom
- Sleeps 2
- 2 Large Single Beds

### View all photos for Premium Double Room

![Premium Double Room | Down duvets, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/1000000/580000/577600/577583/a25e6076.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Premium Double Room

### Highlights

Air conditioning 

Heating 

Free cots/infant beds 

Fridge 

LCD TV 

Blackout curtains 

Down duvet 

Separate bedroom 

- 258 sq ft
- 1 bedroom
- Sleeps 2
- 1 Queen Bed

### View all photos for Premium Triple Room

![Premium Triple Room | Down duvets, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/1000000/580000/577600/577583/6c7640d4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Premium Triple Room

7.0

Good

2 reviews

### Highlights

Air conditioning 

Heating 

Fridge 

LCD TV 

Down duvet 

Separate bedroom 

Blackout curtains 

Toilet with electronic bidet 

- 280 sq ft
- 1 bedroom
- Sleeps 3
- 2 Large Single Beds and 1 Single Trundle Bed

### View all photos for Natural Comfort Triple "ZEN"

![Down duvets, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/1000000/580000/577600/577583/c374934a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Natural Comfort Triple "ZEN"

8.0

Very good

3 reviews

### Highlights

Air conditioning 

Heating 

Fridge 

LCD TV 

Down duvet 

Separate bedroom 

Blackout curtains 

Toilet with electronic bidet 

- 280 sq ft
- 1 bedroom
- Sleeps 3
- 2 Single Beds and 1 Single Trundle Bed

### View all photos for Triple Room, Smoking

![Down duvets, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/1000000/580000/577600/577583/c374934a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Triple Room, Smoking

10.0

Exceptional

1 review

### Highlights

Air conditioning 

Heating 

Fridge 

LCD TV 

Down duvet 

Blackout curtains 

Toilet with electronic bidet 

Shower/bath combination 

- 280 sq ft
- Sleeps 3
- 3 Single Beds

### View all photos for Moderate Triple

![Moderate Triple | Down duvets, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/1000000/580000/577600/577583/806529c5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Moderate Triple

8.8

Excellent

5 reviews

### Highlights

Air conditioning 

Heating 

Fridge 

LCD TV 

Down duvet 

Separate bedroom 

Blackout curtains 

Toilet with electronic bidet 

- 280 sq ft
- 1 bedroom
- Sleeps 3
- 2 Single Beds and 1 Single Trundle Bed

### View all photos for Japanese Superior

![Japanese Superior | Down duvets, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/1000000/580000/577600/577583/37dd8940.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Japanese Superior

### Highlights

Air conditioning 

Heating 

Fridge 

LCD TV 

Down duvet 

Separate bedroom 

Blackout curtains 

Toilet with electronic bidet 

- 495 sq ft
- 1 bedroom
- Sleeps 5
- 5 Single Futons

### View all photos for Deluxe Quadruple Room, Non Smoking

![Deluxe Quadruple Room, Non Smoking | Down duvets, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/1000000/580000/577600/577583/7c9e6716.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Deluxe Quadruple Room, Non Smoking

9.4

Exceptional

3 reviews

### Highlights

Air conditioning 

Heating 

Free cots/infant beds 

Fridge 

LCD TV 

Blackout curtains 

Down duvet 

Separate bedroom 

- 495 sq ft
- 1 bedroom
- Sleeps 5
- 2 Large Single Beds

### View all photos for Moderate Twin Room Non Smoking

![Down duvets, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/1000000/580000/577600/577583/c0fe802c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Moderate Twin Room Non Smoking

- Sleeps 2

### View all photos for Natural Comfort Double "ZEN"

![Down duvets, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/1000000/580000/577600/577583/aaea5a6e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Natural Comfort Double "ZEN"

### Highlights

Air conditioning 

Heating 

Free cots/infant beds 

Fridge 

LCD TV 

Blackout curtains 

Down duvet 

Separate bedroom 

- 258 sq ft
- 1 bedroom
- Sleeps 2
- 1 Queen Bed

### View all photos for Executive Twin Room, 1 Bedroom, Non Smoking

![Executive Twin Room, 1 Bedroom, Non Smoking | Down duvets, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/1000000/580000/577600/577583/0033fe51.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Executive Twin Room, 1 Bedroom, Non Smoking

### Highlights

Air conditioning 

Heating 

Free cots/infant beds 

Fridge 

LCD TV 

Down duvet 

Blackout curtains 

Toilet with electronic bidet 

- 495 sq ft
- Sleeps 2
- 2 Large Single Beds

### View all photos for Natural Comfort Floor Large Twin Room Non Smoking

![Down duvets, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/1000000/580000/577600/577583/d244345a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Natural Comfort Floor Large Twin Room Non Smoking

- Sleeps 3

### View all photos for Natural Comfort Floor Twin Room Non Smoking

![Down duvets, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/1000000/580000/577600/577583/dd9232ee.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Natural Comfort Floor Twin Room Non Smoking

- Sleeps 2

### View all photos for Natural Comfort Floor Large Double Room Non Smoking

![Down duvets, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/1000000/580000/577600/577583/330b4ffd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Natural Comfort Floor Large Double Room Non Smoking

- Sleeps 2

### View all photos for Natural Comfort Floor King Room Non Smoking

![Down duvets, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/1000000/580000/577600/577583/08e3dd23.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Natural Comfort Floor King Room Non Smoking

- Sleeps 2

### View all photos for Natural Comfort Double Room Non Smoking

![Down duvets, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/1000000/580000/577600/577583/47366906.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Natural Comfort Double Room Non Smoking

- Sleeps 2

### View all photos for Moderate Large Twin Non Smoking

![Down duvets, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/1000000/580000/577600/577583/b146b17b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Moderate Large Twin Non Smoking

- Sleeps 2

### View all photos for Deluxe Twin Room Non Smoking

![Down duvets, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/1000000/580000/577600/577583/c32457d0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Deluxe Twin Room Non Smoking

- Sleeps 4

### View all photos for Natural Comfort Floor Twin Room Smoking 

![Down duvets, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/1000000/580000/577600/577583/0f075553.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Natural Comfort Floor Twin Room Smoking 

- Sleeps 2

### View all photos for Moderate Single Room Non Smoking

![Down duvets, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/1000000/580000/577600/577583/c783d368.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Moderate Single Room Non Smoking

- Sleeps 1

### View all photos for Natural Comfort Floor Single Non Smoking

![Down duvets, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/1000000/580000/577600/577583/8d062c30.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Natural Comfort Floor Single Non Smoking

- Sleeps 1

### View all photos for Natural Comfort Double Room Smoking

![Down duvets, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/1000000/580000/577600/577583/a75c3c5e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Natural Comfort Double Room Smoking

- Sleeps 2

### View all photos for \[Premium\]Suite Room 70 Sqm 13th Floor\[Twin Room\]\[Non-Smoking\]

![Down duvets, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/1000000/580000/577600/577583/62899fc9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### \[Premium\]Suite Room 70 Sqm 13th Floor\[Twin Room\]\[Non-Smoking\]

- Sleeps 2

### View all photos for Moderate Twin Room

![Down duvets, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/1000000/580000/577600/577583/e94eb2d0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Moderate Twin Room

- Sleeps 2

### View all photos for Premium Executive Twin Room

![Down duvets, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/1000000/580000/577600/577583/ad2a7036.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Premium Executive Twin Room

- Sleeps 2

### View all photos for Premium Superior Twin Room Non Smoking

![Down duvets, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/1000000/580000/577600/577583/3adfcaf1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Premium Superior Twin Room Non Smoking

- Sleeps 2

### View all photos for Premium Superior Double Room Non Smoking

![Down duvets, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/1000000/580000/577600/577583/fe5c1ade.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Premium Superior Double Room Non Smoking

- Sleeps 2

### View all photos for Premium Corner Twin Room Non Smoking

![Down duvets, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/1000000/580000/577600/577583/693ab190.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Premium Corner Twin Room Non Smoking

- Sleeps 2

### View all photos for Premium Twin Room Non Smoking

![Down duvets, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/1000000/580000/577600/577583/0f85ea7e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Premium Twin Room Non Smoking

- Sleeps 2

### View all photos for Japanese Superior Room Non Smoking

![Down duvets, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/1000000/580000/577600/577583/793af304.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Japanese Superior Room Non Smoking

- Sleeps 6

### View all photos for Premium Single Room Non Smoking

![Down duvets, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/1000000/580000/577600/577583/437bd834.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Premium Single Room Non Smoking

- Sleeps 1

### View all photos for Moderate Large Double Room

![Down duvets, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/1000000/580000/577600/577583/003c3e07.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Moderate Large Double Room

- Sleeps 2

### View all photos for Premium Double Room Non Smoking

![Down duvets, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/1000000/580000/577600/577583/7601467f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Premium Double Room Non Smoking

- Sleeps 2

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## About the area

Located in Sapporo City Centre, a neighbourhood in Sapporo, New Otani Inn Sapporo is near a metro station and near a boardwalk. Sapporo Clock Tower and Sapporo JR Tower are notable landmarks, and the area's natural beauty can be seen at Odori Park and Moerenuma Park. Looking to enjoy an event or a match while in town? See what's going on at Sapporo Dome. [Visit our Sapporo travel guide](https://www.expedia.co.uk/Sapporo.dx6054145)

![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C43.06453%2C141.35450&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=1xIOE-1JV6p4KKzuoXT9ZfmTdec=)

Nishi1-1, Kita 2, Chuo-ku, Sapporo, Hokkaido, 060-0002

### What's nearby

- ![Sapporo city clock tower, in Hokkaido, Japan.](https://images.trvl-media.com/place/6103972/1ca338db-e04b-45f4-aa20-70b120b728c7.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high)  
Sapporo Clock Tower  
2 min walk \- 0.1 miles
- ![Sapporo TV Tower](https://images.trvl-media.com/place/6104012/2bf645a2-4f64-4df8-a720-c461075862ee.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high)  
Sapporo TV Tower  
5 min walk \- 0.3 miles
- ![Sapporo JR Tower featuring a city and night scenes](https://images.trvl-media.com/place/6104006/d4265822-1688-496d-a5ad-858ac0a99a1d.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high)  
Sapporo JR Tower  
8 min walk \- 0.4 miles
- ![Tanukikoji Shopping Street which includes night scenes, a city and street scenes](https://images.trvl-media.com/place/6292966/3fc7797f-0414-41ae-acdd-7583d718129b.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high)  
Tanukikoji Shopping Street  
9 min walk \- 0.5 miles
- ![Odori Park which includes street scenes, night scenes and snow](https://images.trvl-media.com/place/6103998/da31c878-a148-4971-8399-7cb97aface59.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high)  
Odori Park  
14 min walk \- 0.8 miles

### Getting around

- Sapporo Station  
2 min walk
- Odori Station  
7 min walk
- New Chitose Airport (CTS)  
58 min drive

### Restaurants

- かけはし 北二条店  
1 min walk
- poool SAPPORO  
2 min walk
- 北海道らーめん奥原流久楽本店  
1 min walk
- 随縁亭  
2 min walk
- Japanese Ramen Noodle Lab Q  
2 min walk

## About this property

### New Otani Inn Sapporo

Hotel near Sapporo Clock Tower 

Located close to Sapporo TV Tower and Sapporo JR Tower, New Otani Inn Sapporo provides shopping on-site, a coffee shop/cafe and dry cleaning/laundry services. Enjoy a meal at the two on-site restaurants. Free WiFi in public areas is available to all guests, along with a bar and conference space. 

You'll also enjoy the following perks during your stay: 

- Buffet breakfast (surcharge), self-parking (surcharge) and a banquet hall
- A front desk safe, a 24-hour front desk and a vending machine
- Luggage storage, a gift shop and a lift

Room features 

All 340 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as perks such as WiFi. 

More conveniences in all rooms include: 

- Down duvets and extra futons (surcharge)
- Bathrooms with toilets with electronic bidets and shower/bath combinations
- LCD TVs with digital channels
- Fridges, electric kettles and heating

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## Property amenities

### Internet

- Available in all rooms: WiFi
- Available in some public areas: Free WiFi

### Parking and transport

- Height restrictions apply for on-site parking
- Covered parking on site (JPY 2,300 per night; includes in/out privileges)
- Limited on-site self parking

### Food and drink

- Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 3,200 for adults and JPY 1,600 for children
- 2 restaurants
- A bar/lounge
- A coffee shop/cafe

### Things to do

- Shopping

### Family friendly

- In-room refrigerator
- Laundry facilities

### Conveniences

- 24-hour front desk
- Gift shop/newsstand
- Guidebooks
- Laundry facilities
- Luggage storage
- Safe at front desk
- Shared microwave
- Vending machine

### Guest services

- Change of towels on request
- Dry cleaning/laundry service

### Business services

- Conference space
- Meeting rooms

### Accessibility

- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Braille/raised signage
- Lift (93 centimetre wide door)
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible path to lift
- Wheelchair-accessible restaurant
- Wheelchairs on site

### More

- 13 floors
- Banquet hall
- Built in 1981
- Designated smoking areas (fines apply)

## Room amenities

### Bedroom

- Bedsheets provided
- Blackout drapes
- Down comforter
- Extra futon (surcharge)

### Bathroom

- Free toiletries
- Hair dryer
- Private bathroom
- Shampoo
- Shower/bathtub combination
- Slippers
- Toilet paper
- Toilet with electronic bidet
- Toothbrush and toothpaste
- Towels provided

### Entertainment

- LCD TV with digital channels
- Pay films

### Food and drink

- Electric kettle
- Refrigerator
- Restaurant dining guides

### More

- Air conditioning
- Desk
- Heating
- Iron/ironing board on request
- Laptop workspace

## Policies

### Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM 

Minimum check-in age - 18 

### Check-out

Check-out before 11 AM

### Special check-in instructions

Front desk staff will greet guests on arrival at the property 

Information provided by the property may be translated using automated translation tools 

### Access methods

Staffed front desk

### Pets

Pets not allowed

### Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

### Payment types at the property

## Important information

### Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: 

- A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. 

### Optional extras

- Fee for buffet breakfast: from approximately JPY 3200 for adults and from JPY 1600 for children
- Covered self-parking fee: JPY 2300 per night (in/out privileges)
- Futon bed fee: JPY 5000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. 

### You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. 

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges 

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted 

Safety features at this property include a fire extinguisher 

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

### We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Construction is underway at a neighbouring building and there may be noise disturbance from the construction work

Parking height restrictions apply

### Property is also known as

New Otani Inn Sapporo

New Otani Sapporo

Sapporo New Otani Inn

New Otani Inn Sapporo Hotel

New Otani Inn Sapporo Sapporo

New Otani Inn Sapporo Hotel Sapporo

## Frequently asked questions

### Is New Otani Inn Sapporo pet-friendly?

### How much is parking at New Otani Inn Sapporo?

### What time is check-in at New Otani Inn Sapporo?

### What time is check-out at New Otani Inn Sapporo?

### Where is New Otani Inn Sapporo located?

## Have a question?

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## Reviews

## New Otani Inn Sapporo Reviews

8.2

### Very good

All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines)

### 8.2

Cleanliness

### 8.6

Location

### 8.2

Staff & service

### 8.0

Property conditions & facilities

10 - Excellent

301

8 - Good

321

6 - Okay

131

4 - Poor

33

2 - Terrible

15

## Reviews

### 8/10 Good

#### Raymond

16 Jan 2026

Liked: Cleanliness, staff & service, property conditions & facilities

Breakfast was good. Convenient location.

##### Raymond

Stayed 2 nights in Jan 2026

### 8/10 Good

#### Mang Hung

20 Dec 2025

Liked: Cleanliness

Location near Sapporo Station. Booked large room with 4 beds. Good for large family. Good value hotel.

##### Mang Hung

Stayed 4 nights in Dec 2025

### 8/10 Good

#### Mark

17 Oct 2024

Liked: Staff & service, amenities

The Hotel was near many things in Sapporo Downtown area.

##### Mark

Stayed 2 nights in Oct 2024

### 10/10 Excellent

#### May

17 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

#### Good value for money

Older style hotel however the location is good, mid way between Sapporo Station and Odori Park, both walkable. Lots of restaurants nearby which made it very convenient especially when it was snowing!

##### May

Stayed 6 nights in Feb 2025

### 10/10 Excellent

#### tracie

14 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convinient location.

##### tracie

Stayed 4 nights in Jul 2024

### 8/10 Good

#### Juchen

20 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The location is good and staffs are friendly. I basically can walk to many places.

##### Juchen

Stayed 3 nights in Jun 2024

### 8/10 Good

#### Nathan

6 Dec 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10 minute walk to either Sapporo Station and Odori Park. Hotel staff are really nice and surprisingly quiet for its location.

##### Nathan

Stayed 3 nights in Dec 2023

### 8/10 Good

#### Jose

6 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

#### Good location 

Great location. Kind of smelly and the air conditioning never cooled down the room. 

##### Jose

Stayed 2 nights in Jul 2024

### 10/10 Excellent

#### Jason

11 Jan 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel is located near Sapporo station. Second time staying here. It is the pick up for the Niseko bus, and waling distance to the Rusutsu bus. There are family marts and lawsons within walking dsistance (across the street). Room was sufficient and will stay here again.

##### Jason

Stayed 3 nights in Dec 2023

### 8/10 Good

#### May May

26 Apr 2024

Liked: Cleanliness, staff & service, amenities

At lobby provide green tea, toothbrush, bathball all accessories 

##### May May

Stayed 1 night in Apr 2024

### 10/10 Excellent

#### Jonathan

19 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Booked the quadruple room. Place is clean and facilities are good. We drive all the way to hotel. Parking is convenient and will charge 2000yen for overnight parking. Don’t expect consideration if you request for early check in or late check out as the staff goes by the book. It is understable

##### Jonathan

Stayed 1 night in Apr 2025

### 10/10 Excellent

#### Jonathan

19 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We booked the quadruple room and it was big enough for 4 of us in the family. Overnight parking is 2000yen. Facilities are very good. Might have difficulty conversing with English. Don’t expect any consideration if you request for early checkin or late check out as the staff goes by the book.

##### Jonathan

Stayed 1 night in Apr 2025

### 10/10 Excellent

#### Takashi

20 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Almost every hotel has some bad-mannered hotel staff.So we can decide whether to use it again, but everyone in this hotel is a good-mannered hotelier, and we can stay there in a good mood

##### Takashi

Stayed 1 night in Jun 2024

### 10/10 Excellent

#### David

12 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

Front desk staff were outstanding. Great service with pride

##### David

Stayed 2 nights in Feb 2026

### 10/10 Excellent

#### Estrella Luz

1 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staff were very efficient, check in and check out were a breeze. Room was big enough for three people and we love that the bathroom floor was heated. 

##### Estrella Luz

Stayed 4 nights in Dec 2024

### 8/10 Good

#### tim

10 Jul 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place near station.

##### tim

Stayed 4 nights in Jun 2025

### 6/10 Okay

#### John

21 Jan 2025

Liked: Cleanliness, staff & service

Good breakfast 

##### John

Stayed 1 night in Jan 2025

### 10/10 Excellent

#### Kee Min Natalie

25 Nov 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

close to train station & nice place

##### Kee Min Natalie

Stayed 4 nights in Nov 2023

### 10/10 Excellent

#### Allan

25 Mar 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Very clean and accessible.

##### Allan

Stayed 3 nights in Dec 2023

### 10/10 Excellent

#### Takashi

26 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

There's a reason why it's hard to make a reservation, the attitude of the hotel staff is different from that of other hotels on Sapporo 

##### Takashi

Stayed 1 night in Sep 2024

### 8/10 Good

#### Thomas

9 Sept 2025

Liked: Cleanliness, staff & service, property conditions & facilities

I reserved a double bed but they only had two twin beds 

##### Thomas

Stayed 3 nights in Sep 2025

### 10/10 Excellent

#### Paul

23 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

#### English speaking, hospitality staff.

I was traveling with my wife and three grandchildren and became sick while I was in Japan. The hotel called a taxi for me and had the taxi take me to a Japanese health clinic where I met an English speaking Japanese Doctor Who was able to diagnose my condition, and prescribe medication for me. This is the best hotel that I have ever been in.

##### Paul

Stayed 1 night in Dec 2024

### 10/10 Excellent

#### Kobayashi

5 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The 

##### Kobayashi

Stayed 1 night in Jan 2025

### 8/10 Good

#### Calbert

22 Oct 2025

Liked: Cleanliness, staff & service, property conditions & facilities

They didn't not speak English but one person went out if his way to help us by using Google translate. He evenwebt out of his way to get a manager, tge bext morning who did speak English. 

##### Calbert

Stayed 5 nights in Oct 2025

### 6/10 Okay

#### Lai Cheng

11 Oct 2025

Disliked: Staff & service

The reception and service staff are not helpful. Refused to make restaurant reservations for us. Must carry own toiletries and towels from lobby to room. Alternate day room service and it looks run down . Location is out of main stream so have to walk 15-20mins to go shopping. Quite disappointed

##### Lai Cheng

Stayed 3 nights in Oct 2025

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