Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
This is a true gem of a hotel. Perfect location, amazing ambiance, helpful and friendly staff. Could not have been a better experience. This is my go to place in Florence now.
This is a true gem of a hotel. Perfect location, amazing ambiance, helpful and friendly staff. Could not have been a better experience. This is my go to place in Florence now.
Had a fantastic time in Florence and the hotel was just the right distance from the centre . 10 minutes walk and we were right in the centre with all the sights. Quiet location , Breakfast was plentiful and comfortable. More lighting in the breakfast room would be better and more seating in the small lounge area although most people tend to be out. Receptionist was very good and helped us book various attractions. Well done.
Had a fantastic time in Florence and the hotel was just the right distance from the centre . 10 minutes walk and we were right in the centre with all the sights. Quiet location , Breakfast was plentiful and comfortable. More lighting in the breakfast room would be better and more seating in the small lounge area although most people tend to be out. Receptionist was very good and helped us book various attractions. Well done.
One of the best concierge and customer service teams I have ever encountered anywhere in the world. From booking dinners to recommending activities even at short notice. Hotel, quality, room and breakfast were also excellent with no complaints.
One of the best concierge and customer service teams I have ever encountered anywhere in the world. From booking dinners to recommending activities even at short notice. Hotel, quality, room and breakfast were also excellent with no complaints.
Located through a huge arched doorway into a small courtyard, the lift up to the reception on the second floor is on your right. We arrived slightly early but were able to check in straight away - we even got an upgrade to a superior room. The staff were very welcoming and the hotel extremely comfortable. The sheets were the best I've had in any hotel! There was even a turn-down service if you wanted it. The rooms were well equipped. Oodles of toiletries, although no shower gel. However, soap...
Located through a huge arched doorway into a small courtyard, the lift up to the reception on the second floor is on your right. We arrived slightly early but were able to check in straight away - we even got an upgrade to a superior room. The staff were very welcoming and the hotel extremely comfortable. The sheets were the best I've had in any hotel! There was even a turn-down service if you wanted it. The rooms were well equipped. Oodles of toiletries, although no shower gel. However, soap...
The staff were some of the best I've experienced. They were always friendly, courteous and helpful. The room was excellent. The food was excellent. The setting was perfect. We'd go there again and recommend it.
The staff were some of the best I've experienced. They were always friendly, courteous and helpful. The room was excellent. The food was excellent. The setting was perfect. We'd go there again and recommend it.
Superb hotel with lovely staff. The breakfast was sublime as was the service, just as you would expect from a five star hotel.
Reasonably well priced given the service levels and certainly on par with the very best out there!
Superb hotel with lovely staff. The breakfast was sublime as was the service, just as you would expect from a five star hotel.
Reasonably well priced given the service levels and certainly on par with the very best out there!
Reception staff efficient and polite. Booked standard room but stayed in larger room /suite which would be ok for family. Bed a little hard would be only criticism. Ideal location. Rooftop bar a sun trap.
Reception staff efficient and polite. Booked standard room but stayed in larger room /suite which would be ok for family. Bed a little hard would be only criticism. Ideal location. Rooftop bar a sun trap.
Very conveniently located & I doubt wether you could stay in a more beautiful hotel in Florence for the price. The room we stayed in was big, the buffet breakfast was impressive and the staff were nothing short of exceptional when it came to customer service. Recommend this hotel to anyone.
Very conveniently located & I doubt wether you could stay in a more beautiful hotel in Florence for the price. The room we stayed in was big, the buffet breakfast was impressive and the staff were nothing short of exceptional when it came to customer service. Recommend this hotel to anyone.
Paul
Reviewed February 1, 2015Reviewed February 1, 2015
We paid high rates for a Junior Suite in a top hotel and the unexpected upgrade provided 'excellence and perfection'.
It was a concern however that the pillows on the settee had 'pictures of dogs'. Was this the suite for specified small handbag sized canines as mentioned in the brochure? As a person allergic to dog hair I kept out of the area!
Breakfast provided a wide variety and sufficient to eat but the quality of the fruit was disappointing - it was lacking variety which was out of...
We paid high rates for a Junior Suite in a top hotel and the unexpected upgrade provided 'excellence and perfection'.
It was a concern however that the pillows on the settee had 'pictures of dogs'. Was this the suite for specified small handbag sized canines as mentioned in the brochure? As a person allergic to dog hair I kept out of the area!
Breakfast provided a wide variety and sufficient to eat but the quality of the fruit was disappointing - it was lacking variety which was out of...
Very pleased with our hotel, it had both character and a touch of luxury! Beautiful dining room also where we had breakfast, but service could certainly be improved there. Still it would not put us off staying here again when we return to Florence.
Very pleased with our hotel, it had both character and a touch of luxury! Beautiful dining room also where we had breakfast, but service could certainly be improved there. Still it would not put us off staying here again when we return to Florence.
A beautiful city needs a beautiful hotel to stay in and the hotel Torre Guelfa is just the hotel that fits the bill. The staff were very friendly and helpful, the room was beautiful, clean and comfortable and the breakfasts were very tasty and plentiful.
A beautiful city needs a beautiful hotel to stay in and the hotel Torre Guelfa is just the hotel that fits the bill. The staff were very friendly and helpful, the room was beautiful, clean and comfortable and the breakfasts were very tasty and plentiful.
Its delightful location and lovely staff
Did not like the unaffiliated restaurant at your entrance. Dreadful service
It was otherwise a delightful stay
Its delightful location and lovely staff
Did not like the unaffiliated restaurant at your entrance. Dreadful service
It was otherwise a delightful stay
Michael
Reviewed November 13, 2021Reviewed November 13, 2021
My husband and I had a fantastic stay at the Grand Hotel Minerva. The location is minutes from the train station on a lovely pedestrianised piazza, and walking distance to the main attractions. The staff were so welcoming and helpful throughout our stay - we hadn’t booked tickets to the sights but they managed to get us tickets for the Accademia to see the statue of David. Breakfast was fabulous, running until 10.30 on Saturday and 11am on Sunday, so no need to rush out of bed. We spent a lot...
My husband and I had a fantastic stay at the Grand Hotel Minerva. The location is minutes from the train station on a lovely pedestrianised piazza, and walking distance to the main attractions. The staff were so welcoming and helpful throughout our stay - we hadn’t booked tickets to the sights but they managed to get us tickets for the Accademia to see the statue of David. Breakfast was fabulous, running until 10.30 on Saturday and 11am on Sunday, so no need to rush out of bed. We spent a lot...
Lovely big room. Staff were very friendly and helpful. A short distance from all the main attractions and designer stores if you are interested in shopping.
Lift starts from first floor but if you need assistance you just ring the bell on arrival and a member of staff will come and assist you.
A small hotel but I personally prefer that.
If you are using the train on arrival and for excursions the train station is a short walk away and you get the pleasure of walking past Santa Croce Church....
Lovely big room. Staff were very friendly and helpful. A short distance from all the main attractions and designer stores if you are interested in shopping.
Lift starts from first floor but if you need assistance you just ring the bell on arrival and a member of staff will come and assist you.
A small hotel but I personally prefer that.
If you are using the train on arrival and for excursions the train station is a short walk away and you get the pleasure of walking past Santa Croce Church....
Anonymous traveller
Reviewed September 14, 2019Reviewed September 14, 2019
Really enjoyed our stay. Great location for major attractions. Staff were brilliant- very helpful, giving advice on things to do and options for places to eat. Very professional and customer focussed. Would definitely recommend and would definitely stay here again
Really enjoyed our stay. Great location for major attractions. Staff were brilliant- very helpful, giving advice on things to do and options for places to eat. Very professional and customer focussed. Would definitely recommend and would definitely stay here again
The art, cafes and sightseeing are just some of the things to enjoy while you're in the area. Activities and attractions to experience around Santa Croce include Piazza del Duomo, Teatro Verdi and Basilica of Santa Croce. You might also want to see places such as Piazza di Santa Maria Novella, I Mosaici Di Lastrucci and Art Gallery Studio Iguarnieri during your trip.