Ratings based on 555 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
Recommended
for Everyoneby A verified traveller from quito
Good hotel
Posted 15-Sep-2017Good location, close to the City downtown and to modern area. Hotel staff and transportation company make the difference either the great breakfast
Recommended
for Everyoneby A verified traveller
Posted 27-Aug-2017
Overall, it's very nice. Food was very good. Little bit out down town.
by A verified traveller from NY
Terrible Experience
Posted 23-Aug-2017
Pros: NOTHING.
Cons: EVERYTHING.
Location: location is not the best...
- Staff was ridiculous, as hotel security chased us down the hall into the elevator as we were returning from dinner and asked my Fiancé if I was registered to his room- IE, referring to the fact that I could have been a prostitute... FYI the room was under MY name... when I complained the hotel bar offered me a glass of wine on the house
- Room was mediocre and you could hear street noise all night
- We asked for an iron prior to dinner because ours was broken and it never came
- Bellboys... I had to ask for help to carry my suitcase down the stairs.
I hated my entire experience at this hotel. I would never go back and would never recommend it to anybody. I later learned that this is where men go to take prostitutes and that is why they thought I was one of them... extremely offensive and degrading.
I would like my review posted, as women should be aware if they are staying here.
by A verified traveller
Accommodation and breakfast and customer service a
Posted 05-Jul-2017 on HotelsThe stay was great. The service and the people were awesome. Location is good.
by A verified traveller from Los Angeles
Posted 24-Jun-2017
Our room smelled like wet dog (humidity). Unexpected fees and definitely not close to the airport as advertised. Airport shuttle was not complimentary and the fees were outrageous.
Definitely would not stay here again. Not worth what we paid for only one night.
by A verified traveller
Posted 15-Jun-2017 on Hotels
Recommended
for Everyoneby A verified traveller
Hotel close to San Jose Down town and airport
Posted 21-May-2017I stay with my wife and my 3 months son.... it was verry confy, clean, modern and great breakfast
by TERRY
Posted 13-May-2017 on Hotels
by A verified traveller
Posted 09-May-2017 on Orbitz
Very disappointed at the end the hotel refused to take us to the airport as scheduled before we need to pay with her own money a private taxi never again
Recommended
for Everyoneby A verified traveller
Nice but...
Posted 04-May-2017
Pros: Location, Cleanness, Comfy.
Cons: The housekeeping
The Hotel is cute and has a perfect location. Just the girl that cleaned our room never put the amount of towels required. The breakfast is ok, nothing to die for. Only cafe con leche is included you have to pay extra if you want to have cappuccino and believe me it does not worth it.
