Ratings based on 505 Verified Reviews

4.1 out of 5
83% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller

clean modern hotel

Posted 19-Feb-2017
Pros: staff were superb room was clean wifi was very reliable
Cons: a fair bit of traffic noise from the street, wish it were better insulated room didn't have a whole lot of lighting
good hotel in a good location, lives up to the wyndham name for the most part breakfast buffet was decent
4out of 5
Recommended
for Everyone
by A verified traveller from Canada

Pleasant staff but not in a tourist area.

Posted 11-Feb-2017
Pros: Amenities in the second night's stay. The staff were good on both stays.
Cons: Cleanliness in the first room we stayed in which was advertised as a premium room. Not only was it not so clean the furniture was broken.
Location: Location was not good. Not agreeable to go out for walks etc.
We stayed here twice over the course of 2 weeks - both coming and going to Costa Rica. Our first night there was not pleasant and we have already written about how we felt about that stay. The room was sub-standard and in a not so nice part of town. Our second night there was a very different experience. The room was very good - clean with good amenities. We had dinner in the restaurant and thoroughly enjoyed both the food and the service. The hotel staff was outstanding in every way and could not have been more helpful.
5out of 5
Recommended
for Everyone
by A verified traveller from USA

A night in San Jose before heading home...

Posted 10-Feb-2017
Pros: Cleanliness, restaurant.
We booked one night at TRYP during the weekend. The hotel was very clean, the restaurant food was good, the staff friendly and my room was ready when I arrived.
3out of 5
by A verified traveller from Washington DC

Uncomfortable beds

Posted 07-Feb-2017
I stayed here for a work conference that was being held in the hotel. The actual hotel is fine- relatively new and well furnished. They upgraded me to an enormous suite for being Expedia VIP but the bed was beyond hard/uncomfortable and one of the small windows wouldn't close and the traffic noise was terrible. I asked twice to have the window closed and they never did (either they couldn't or didn't try). The breakfast buffet during the week was only so-so; basically buffet scrambled eggs and gallo pinto, but they did have fresh fruit and juice and Friday morning they did have eggs to order. Bar is ok, food is pretty overpriced. They only give you one bottle of water for tea and coffee in the room and never replace and then the other bottles cost $5+.
1out of 5
by A verified traveller

Refunds

Posted 23-Jan-2017
After 10 minutes I was calling to cancel this hotel because is not that Area I want he didn't cancel my reservation
4out of 5
Recommended
for Everyone
by A verified traveller from vancouver, bc, canada

Good for a night stay and more

Posted 29-Dec-2016
Inside of the hotel is nice, comfortable beds, overall clean but the carpets had stains and ball of hair in our room. Near a lovely park (park sabana), close to restaurants and walking distance to downtown attractions. Fitness room was okay. The staff were courteous and helpful. We would stay here again.
Comment from Hotel Management
01-Feb-2017 by Rebeca Zuniga Sales Marketing, Hotel Management
Dear guest, thank you very much for taking the time to write a review, we are very glad to know that you enjoyed your stay, thank you for the comments about the carpets and all we will review those carefully to avoid that from happening again.
3out of 5
by A verified traveller from California

Great interior & Bfest! Didn't feel Wyndman like.

Posted 26-Dec-2016
Pros: Interior, cleanliness, breakfast!
Cons: Exterior did not set a good tone. First impression set lousy tone.
Location: Easy to jump on freeway to airport and also visit the city. If you're looking for something in between I feel like it's worth it. Not much nightlife.
Few night stay, looked ugly on outside but interior was nice. No view, odd location. Staff was great though! Good for quick stay in San Jose and heading out from airport.
Comment from Hotel Management
01-Feb-2017 by Rebeca Zuniga Sales Manager, Hotel Management
Dear guest, thank you very much for sharing your experience, we are very glad to hear that you enjoyed your stay. Indeed the building outside is dated and it once probably looked "cool", we have done a total remodelation recently however we concentrated 100% in the inside, glad to hear you liked it!
4out of 5
Recommended
for Everyone
by A verified traveller from Coral Gables, Etats-Unis d'Amérique

Centrally located, and near the Sabana North.

Posted 01-Dec-2016
Pros: Location, amenities and breakfast
Cons: Yes, parking security and customer service.
Location: Mostly a park across the location, lots of fast food location and quick stroll towards to the downtown
Hotel quite modern and with good amenities, clean, great location and accessible. The only bad experience will be the customer service. Changes are made without a notice in advance. Bed aren't as conformable as they would be in Holiday Inn, Hilton or any other 3 1/2 start hotel.
Comment from Hotel Management
01-Feb-2017 by Rebeca Zuniga Sales Manager, Hotel Management
Dear guest, thank you very much for taking the time to write a review, we take your comments very seriously and will be taking action into those areas that need attention.
5out of 5
Recommended
for Everyone
by A verified traveller from Arizona

Very Impressed!!

Posted 30-Nov-2016
Pros: Everything
Cons: No improvements needed
Location: We didn't stay in the area, we flew to Quepos for 9 days
You will not be disappointed with this hotel!!! The entire staff was amazing. We stayed here the first night we got into Costa Rica and the last night before we flew out. The food was excellent.
Comment from Hotel Management
01-Feb-2017 by Rebecca Zuniga Sales Manager, Hotel Management
Dear guest, thank you very much for taking the time to write a review, it is very important for us to know about your stay, we are very glad you had a good stay!
5out of 5
Recommended
for Everyone
by A verified traveller from Managua

Good location, close to everything

Posted 28-Nov-2016
Nice clean hotel, seems recently renovated. Friendly staff. Great Expedia VIP hotel. They gave me upgrades and a gift for beng expedia VIP traveler.
Comment from Hotel Management
01-Feb-2017 by Rebecca Zuñiga Sales Manager, Hotel Management
Dear guest, thank you very much for taking the time to write a review, it is very important for us to know about your experience we are very glad to know that you enjoyed your stay