Ratings based on 357 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
95% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Everyone
by A verified traveller from Panama

Friendly & helpful staff.Public areas first class.

Posted 01-Nov-2015
Pros: The staff, the public areas, super breakfast.
Cons: Convert my room into a storage area.
Location: The hotel is right next to Paseo Colón. Many eating places, including a Mexican food restaurant and a pub very close by. Also next to Sabana park.
My one-night stay was very enjoyable - with very friendly and helpful staff. The only black spot was the room . The contrast between the room and all the public areas that I saw was more than a touch bizarre. I would rate the public areas and the staff especially as at least four stars, but my room two stars. I would describe my room as long, narrow, dark and super gloomy. All of this because of its physical dimensions. The room was very clean. The bathroom was very good - it was first on the right after coming into the room. Then came the bed - and it looked like the walls were erected after the bed was put in - one foot clearance on one side and two feet on the other side. Space only for one bedside cabinet. Beyond the bed the room narrowed to about seven feet wide, and it remained at this width for about twenty feet all the way to the window in the far end. The TV was placed on top of the dresser in front of the bed, and watchable only by sitting on the bed. It was as if my room belonged to a two-star hotel, while all the staff and all the public areas belonged to a four star hotel.
4 out of 5
for Everyone
by A verified traveller from Guadalajara, jal

Instalaciones muy agradables, céntrico, bueno!

Posted 27-Oct-2015
Pros: Ubicación y comodidad, excelente para turismo de negocios.
Cons: la comida, es buena pero la cena muy poca opción para elegir.
Location: Lo mejor de la zona es el Museo de Arte que se encuentra a un par de bloques, el centro de San Jose, super cerca, el parque de La sabana.
Instalaciones limpias, bien ubicado, personal en general buena atención, no excelente pero eficientes. Muy buena elección en relación a ubicación, calidad y precio.
4 out of 5
for Everyone
by A verified traveller from houston

Good hotel really helping staff

Posted 30-Sep-2015
I like the fat you can count with the hold staff for everything from restaurant to the from desk. The hotel is not new but in good condition.
4 out of 5
for Everyone
by A verified traveller

Great time staying here!

Posted 28-Sep-2015
Pros: The rooms are big!
Cons: They staff told us it was dangerous outside at night. So it will be better if they have more activities inside the hotel at night
Location: It was really near downtown but not that safe at night
We stayed 4 days and had a great time! Staff is really helpful and nice!
3 out of 5
by A verified traveller from Dallas, TX

Nice hotel with several flaws

Posted 26-Sep-2015
The staff was nice and helpful. We stayed in a large room and enjoyed room service. The shower was broken (the knob fell off completely)! I poured a glass of Chardonnay from the mini bar to discover someone had already drank it and refilled the bottle with water.
4 out of 5
for Everyone
by A verified traveller from Washington, DC

Great hotel to stay in downtown San Jose.

Posted 01-Sep-2015
Close to everything. Staff spoke English or at least tried. The breakfast wasn't great though.
4 out of 5
for Everyone
by A verified traveller from Texas

Nice hotel central to the city but on a quiet str

Posted 28-Aug-2015
Pros: Staff and location
Cons: Room size
Location: Grat location near the main park, restaurants can walk safely to center city about 2 miles.
Outstanding staff at desk, restaurant and room cleaning.!!!
3 out of 5
for Personal Event
by Jennifer

This traveller left a rating score only Posted 27-Aug-2015 on Hotels
4 out of 5
for Business Travellers
by Agripino from Panamá

En su trip incluya al "TRYP" Sabana, San Jose.

Posted 25-Aug-2015 on Hotels
El servicio y trato del personal fue excelente y personalizado, desde su Gerenta hasta los botones y conductores, quienes demuestraron un conocimiento profesional con un repertorio impresionante de bagaje cultural. Se destacan los que laboran en el restaurante y las que atienden los cuartos.
5 out of 5
for Families
by Natasha

Posted 24-Aug-2015 on Hotels