Ratings based on 328 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
95% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from Texas

Nice hotel central to the city but on a quiet str

Posted 28-Aug-2015
Pros: Staff and location
Cons: Room size
Location: Grat location near the main park, restaurants can walk safely to center city about 2 miles.
Outstanding staff at desk, restaurant and room cleaning.!!!
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 18-Aug-2015
Hotel con todos los servicios cerca del parque de la sabana
5 out of 5
Recommended
for Everyone
by A verified traveller from Austin

Pura Vida!

Posted 10-Aug-2015
Great place, greta people! great stay! It was a great experienced.
4 out of 5
Recommended
for Everyone
by A verified traveller

Worth it

Posted 07-Aug-2015
Would definitely stay there again, conveniently located, decent food, great service and staff
4 out of 5
Recommended
for Everyone
by A verified traveller from Colorado

Need new Towels, otherwise it was great.

Posted 31-Jul-2015
Pros: Good Food, Nice Room, Friendly Staff
Cons: Towels
Location: Quick drive from the Airport, close to museums, stadium
We stayed here for 1 night after arriving in San Jose. We arranged the airport transfer for $30, our fright was delayed and we got in over an hour late, our driver was still there waiting for us, holding a sign with our name on it. What a relief! He was very friendly. It was a short drive to the Hotel and checking in was easy. Our room was a Standard Room for $80 a night booked through Expedia. It was a nice room, little small but not cramped. The towels could have been much nicer, mine was all frayed and very small. Breakfast was good, lots of variety and a man making omelettes too. We also had dinner & drinks in the restaurant; dinner was a little bit expensive but very tasty. We ordered a few small plates and when to re-order one of the same we'd already had but they had run out of it, and it wasn't very busy so not sure if shopping day was tomorrow, but it seemed odd that they had run out so early. The drinks were pretty nice, especially the Mojito but the Long Island Iced Tea was really really sweet. We needed to do some printing while there. There's one computer next to reception and the printer behind reception. Once we worked out what "Print" was in Spanish, we printed approx 10 pages. No charge or anything.
Comment from Hotel Management
07-Aug-2015 by Rebeca, Hotel Management
Dear guest, thank you very much for taking the time to write a review your comments are very important for us and we are working in those things you mentioned.
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel close to La Sabana

Posted 15-Jul-2015
This is one of the nicer hotels I have stayed in the San Jose center area. The room was modern and comfortable. The breakfast was great with many options. The staff were very nice and helpful. The only negative thing I can say is that the room did not have a fridge. Otherwise it was perfect.
Comment from Hotel Management
07-Aug-2015 by Rebecca, Hotel Management
Dear guest, thank you very much for taking the time to write a review and sharing your experience, we are very happy to hear that you had a good experience. Thanks to your comments about the fridge (and a few other) starting next week we will have fridges in all rooms!
5 out of 5
Recommended
for Everyone
by A verified traveller from R. Nashville TN

Sol - The hotel concierge

Posted 12-Jul-2015
Sol was awesome! If not for her patience kindness and willingness to help non-Spanish speaking guests we would not have a positive outlook of the hotel or Costa Rica. She booked our tours told us where the best restaurants were and where to party in San Jose. We will never forget her!! Very nice young lady!!
Comment from Hotel Management
07-Aug-2015 by Rebecca, Hotel Management
Dear guest, thank you very much for taking the time to write a note, it is very important for us to find our about your experience, no doubt Sol is one of our best and she can really make a difference!
5 out of 5
Recommended
for Everyone
by A verified traveller

Quick Stop

Posted 03-Jul-2015
Pros: It was very modern and clean.
Location: We ate at a great Brazilian Steakhouse within walking distance.
We had a quick stop in San Jose, and the hotel was beautiful, clean, and comfortable. We even had our little ones, and everyone was very friendly.
Comment from Hotel Management
07-Aug-2015 by rebecca, Hotel Management
Dear guest, thank you very much for taking the time to write a note, it is very important for us to know about your experience, your comment is very special because we can see you were traveling with your kids and families have different expectations, we are happy to hear you and your family enjoyed your stayed.
5 out of 5
Recommended
for Everyone
by A verified traveller from Alaska

Very Comfortable Room

Posted 20-May-2015
Location: It was an easy walk--about one mile-- to most of the museums and attractions in San Jose
This was a safe, clean hotel. The staff was very helpful and friendly.
Comment from Hotel Management
12-Jul-2015 by Rebecca, Hotel Management
Dear guest, thank you very much for taking the time to write a note, it is very important for us to hear about your experience and even nicer to realize that you enjoy of the property and service! Thank you again!
5 out of 5
Recommended
for Business Travellers
by emmanuel

This traveller left a rating score only Posted 19-May-2015 on Hotels