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"El personal es 1A en todos los sentidos son super "

"Me encanto el servicio del hotel, los desayunos eran super completos y los cuartos super espaciosos, muy contenta con todo."

"Excelente "

"From the moment we walked through the doors of Bastión Luxury Hotel, we were treated with such warmth and kindness that it felt like coming home. Every single person we encountered—from the bellboys, reception, and restaurant staff to room service—went above and beyond to make our stay special. What meant the most to me was how much love and care they showed my wife and my son. They weren’t just welcoming us as guests, they made us feel like family. Whether it was a friendly smile, remembering little details, or simply making sure we were always comfortable, their attention and thoughtfulness touched us deeply. Cartagena is beautiful on its own, but the people at Bastión Luxury Hotel are what truly made our trip unforgettable. We left with full hearts, grateful for the memories we made and the kindness we experienced. This is not just a hotel—it’s a place where you feel seen, cared for, and truly at home."

"DREAMS staff was very welcoming and helpful! The resort was beautiful, and I would definitely stay there again."

"Nos encanto volveremos...100 reocmendado"

"The staff was very warm, welcoming and professional. The room and facilities are very nice, but we had a few issues with plumbing fixture in the bathroom and water pressure. Other than those issues, everything was excellent. Rooms were maintained well during visit. The hotel restaurants (Jardin and 1612) and bar onsite were excellent. Great stay overall and I do recommend."