"Our stay at the Riverside Inn was excellent. It was immaculate and as another review we saw - so Covid clean and secure! Staff were welcoming and so helpful - including giving us directions/satnav details to shops and advice about bus routes. Our breakfast was lovely and you could tell they had used ..."…""Our stay at the Riverside Inn was excellent. It was immaculate and as another review we saw - so Covid clean and secure! Staff were welcoming and so helpful - including giving us directions/satnav details to shops and advice about bus routes. Our breakfast was lovely and you could tell they had used ..."WWW…"

Reviewed on 7 Oct 2020

"Such a wonderful building, full of character. The room was cosy and comfortable, and the food was superb. Staff were friendly and helpful. It was a wonderful escape after a rotten year."…""Such a wonderful building, full of character. The room was cosy and comfortable, and the food was superb. Staff were friendly and helpful. It was a wonderful escape after a rotten year."WWW…"

Reviewed on 30 Sep 2020

"Excellent food; Staff were great; Swimming pool on site great feature."…""Excellent food; Staff were great; Swimming pool on site great feature."WWW…"

Reviewed on 14 Dec 2020

"Incredible stay. The interior is stunning and the beds are comfy. The hotel is spotless. We couldn’t have asked for a better experience! The hotel restaurant is closed Sundays/Mondays which was a shame. Town was just a short 30 minute walk/bus journey in and the variety of restaurants is ..."…""Incredible stay. The interior is stunning and the beds are comfy. The hotel is spotless. We couldn’t have asked for a better experience! The hotel restaurant is closed Sundays/Mondays which was a shame. Town was just a short 30 minute walk/bus journey in and the variety of restaurants is ..."WWW…"

Reviewed on 28 Oct 2020

"Clean comfy rooms . Staff are friendly & helpful. Have not tried food while staying."…""Clean comfy rooms . Staff are friendly & helpful. Have not tried food while staying."WWW…"

Reviewed on 29 Dec 2020

"Delightful Hotel, good food, friendly staff, big clean rooms. only downside is that Shepton Mallet the town is very quiet with few pubs and restaurants."…""Delightful Hotel, good food, friendly staff, big clean rooms. only downside is that Shepton Mallet the town is very quiet with few pubs and restaurants."WWW…"

Reviewed on 17 Sep 2020

"staff at check in brill , only one bath towel , very noisy doors banging all night"…""staff at check in brill , only one bath towel , very noisy doors banging all night"WWW…"

Reviewed on 12 Dec 2020

"Lovely stay, we had a small window onto the valley so not the huge sweeping doors and freestanding bathtub that are in the pics (!) but it was nice nonetheless. Breakfast service was great :)"…""Lovely stay, we had a small window onto the valley so not the huge sweeping doors and freestanding bathtub that are in the pics (!) but it was nice nonetheless. Breakfast service was great :)"WWW…"

Reviewed on 1 Nov 2020

"Hotel staff helped make hotel stay comfortable by delivering a stand alone heater to the room and by concierge arranging dinner reservations."…""Hotel staff helped make hotel stay comfortable by delivering a stand alone heater to the room and by concierge arranging dinner reservations."WWW…"

Reviewed on 6 Nov 2020

"Beautiful stay, stayed in the corner suite for my boyfriends birthday, beautiful room, beautiful hotel, lovely/friendly staff. One negative is it can be quite noisy and so close to the city but apart from that faultless."…""Beautiful stay, stayed in the corner suite for my boyfriends birthday, beautiful room, beautiful hotel, lovely/friendly staff. One negative is it can be quite noisy and so close to the city but apart from that faultless."WWW…"

Reviewed on 6 Nov 2020

"Great Hotel for Bristol and Airbus!!! Great facilities."…""Great Hotel for Bristol and Airbus!!! Great facilities."WWW…"

Reviewed on 15 Feb 2021

"This property has some of the best views in Bath, and the room was really nice and spacious. The staff were friendly and the restaurant was really good for breakfast and dinner."…""This property has some of the best views in Bath, and the room was really nice and spacious. The staff were friendly and the restaurant was really good for breakfast and dinner."WWW…"

Reviewed on 30 Dec 2020

"Great hotel. Very clean, convenient area, well appointed for our family of 5. We loved our stay."…""Great hotel. Very clean, convenient area, well appointed for our family of 5. We loved our stay."WWW…"

Reviewed on 28 Nov 2020

"As a keyworker who is working away from home this hotel is ideal for me. The hotel is quiet, I’m able to relax here after a stressful days working and has everything I need. Staff are really friendly and go above and beyond to do accommodate you."…""As a keyworker who is working away from home this hotel is ideal for me. The hotel is quiet, I’m able to relax here after a stressful days working and has everything I need. Staff are really friendly and go above and beyond to do accommodate you."WWW…"

Reviewed on 28 Nov 2020

"Brilliant receptionist. Brilliant facilities. Lovely room. Brilliant location. Breakfast was okay but the rest of the stay was magnificent! Personal touches for our anniversary too, very classy of them. Cookies on arrival too!"…""Brilliant receptionist. Brilliant facilities. Lovely room. Brilliant location. Breakfast was okay but the rest of the stay was magnificent! Personal touches for our anniversary too, very classy of them. Cookies on arrival too!"WWW…"

Reviewed on 2 Nov 2020

"The standard of everything was the highest - from the training of the staff, the maintenance of the grounds, the facilities and the food - everything was spot on. They went out of their way to make a special birthday extra special, with spa treats and bubbly. The food in both the Hywel Jones restaurant ..."…""The standard of everything was the highest - from the training of the staff, the maintenance of the grounds, the facilities and the food - everything was spot on. They went out of their way to make a special birthday extra special, with spa treats and bubbly. The food in both the Hywel Jones restaurant ..."WWW…"

Reviewed on 29 Oct 2020

"Pleasant and helpful staff plus comfortable room meant a short stay a pleasing experience"…""Pleasant and helpful staff plus comfortable room meant a short stay a pleasing experience"WWW…"

Reviewed on 26 Dec 2020

"Hotel is well located, clean and tidy room and staff were very friendly and helpful."…""Hotel is well located, clean and tidy room and staff were very friendly and helpful."WWW…"

Reviewed on 23 Jan 2021

"It could not have been better."…""It could not have been better."WWW…"

Reviewed on 9 Nov 2020

"The staff is absolutely kind and helpful, obviously for covid everything is up side down. I mean. The menu is reduce but is normal. The town is 7 mins drive and is fine. You can order take aways as well. The room definitely needs an upgrade but it was very spacious. We enjoyed our stay. And we book ..."…""The staff is absolutely kind and helpful, obviously for covid everything is up side down. I mean. The menu is reduce but is normal. The town is 7 mins drive and is fine. You can order take aways as well. The room definitely needs an upgrade but it was very spacious. We enjoyed our stay. And we book ..."WWW…"

Reviewed on 4 Oct 2020