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"Lovely hotel, staff are very helpful. The hotel has found extra ways to charge the customer, for example parking now has a fee and this doesn’t even reserve a parking space, sometimes it’s full due to events or golf, being a guest doesn’t give you access to the spa, i booked a treatment with the spa and this treatment was around 80 mins, that should tell you how much it cost, and even that didnt give me access to the rest of the spa just the treatment room, though the treatment itself was amazing. I found the whole experience bizarre as I have never been to a four star hotel and was charged extra for literally everything apart from the room, wouldnt it make sense to make everything inclusive even if that means paying that bit extra?. Anyway that’s my take on the whole experience."