Search Hotels with Laundry Service in Rugby

"Staff very welcoming and polite, breakfast was excellent"

"The staff were attentive and helpful, even helping us with our luggage when we checked in past midnight. Thank you! However, the property is need of some TLC and maintenance. Room sizing varies greatly even in the same category of room (a group of us stayed with 3 separate bookings so we know), the phones never worked even to speak to reception (even when we called from our mobiles no one ever answered over 2 days) and the hotel is like a warren with rooms on the same floor spread out across various corridors and up and down stairs making it difficult to navigate and move luggage around. Parking on site was helpful though £10 a night feels an excessive fee. When checking in an unsavoury duo walked into the hotel (after midnight) armed with alcohol and a hostile attitude - they were not staying at the hotel. Staff dealt with it well but I can’t help wondering why anyone can just walk into the hotel at anytime."

"Spa was excellent I had a room in The Paddocks and (as a single female) felt quite vulnerable on the 5 minute walk to and from the main building behind quite a tall hedge. Also my room wasn’t made up prior to the second night. The Poolside was lovely, staff were great and food/bar area all as expected. Will visit again (but ensure I’d be staying in the main building). "

"Friendly and helpful staff, especially on Reception. Pool and spa lovely, too. Ideal location walkable from Birmingham International Station and into NEC."

"Excellent evening meal. Noise from generator all night in room 142. The only downside to our stay. "

"Lovely hotel and convenient for the NEC. Great parking although its charged for. 10 minute walk to NEC. Food and drinks nice but quite expensive."

"Lovely hotel, had the set menu buffet style dinner which was terrible but other than that, great stay."

"Had a fantastic stay at the hotel, really enjoyed it and the location. One thing I would say is they need to keep an eye out for when people want a drink at the bar, often stood endlessly waiting for staff to appear."

"Hotel itself was ok, the security guy pal was awful rude and very intimidating Would put me off staying at the hotel again We complained about this to hotel manager she did eventually sort out issue but pal the security guy still would not apologise for his actions"