Search Shopping Hotels in Royal Borough of Kensington and Chelsea

"Everything was fine."

"Front desk rude. Works directly above room with no notice. Fake eyelashes still stuck on the bedside table from previous guest. Internet slow. Can’t connect HDMI items to TV. Fridge not on. AC isn’t functional and directly from 1970’s. Nothing been upgraded in a LONG time despite new ownership. Gym equipment is in disrepair. Some buttons for lifts / elevators not working. It’s a hotel, it’s cheap and it’s close to the city. That’s it. "

"Excellent location. Rooms are a bit dated could do with an upgrade. The front door staff are lovely "

"Staff is amazing. Gym is HORRIBLE. it should not be advertised as part of the hotel. Very dirty and dark and loud. Very disappointed as this was a reason I boooked to stay there"

"I was cheated by the Reception staff. I paid 400 pounds to upgrade to a SUITE and was allocated a single room with bathroom. When I complained to the Manager that a hotel Suite is classified as a bedroom plus a sitting room, he disagreed and told me that in his hotel a Suite was a bedroom with a bathroom!! This is the worst hotel I have ever stayed at, and I travel at least 6 times a year. Another problem was trying to book an afternoon tea for 4 friends that were visiting me. It took four people to find out what they should do for afternoon tea. When it arrive, it was quite awful. All in all , this was a really terrible experience and a waste of money."

"Fantastic newly opened hotel"

"Very good hotel, quiet yet close to Earls Court for the Underground. Great team, confortable rooms."

"Great"

"Draught beer selection at bar could be improved. Was also very pricey (nearly £9 for a beer)"