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Potters Heron Hotel

3.0 star property
Hotel in Romsey with 24-hour front desk and restaurant

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Photo gallery for Potters Heron Hotel

Front of property
British cuisine
British cuisine
Lobby
Standard Double Room, 1 Bedroom | Premium bedding, desk, soundproofing, iron/ironing board

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Pet-friendly
  • Housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Comfort Double Room, 1 King Bed

Premium bedding, desk, soundproofing, iron/ironing board

Comfort Double Room, 1 King Bed

8.6 out of 10
Excellent
(21 reviews)

Highlights

Soundproofed
Heating
Plasma TV
Premium bedding
Hairdryer
Shower/bath combination
Private bathroom
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Double or Twin Room, 1 Bedroom, Garden View

Premium Double or Twin Room, 1 Bedroom, Garden View | Premium bedding, desk, soundproofing, iron/ironing board

Premium Double or Twin Room, 1 Bedroom, Garden View

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Heating
Plasma TV
Premium bedding
Separate bedroom
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Standard Double Room, 1 Bedroom

Premium bedding, desk, soundproofing, iron/ironing board

Standard Double Room, 1 Bedroom

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Soundproofed
Heating
Plasma TV
Premium bedding
Separate bedroom
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Standard Double Room, 1 King Bed

Standard Double Room, 1 King Bed | Premium bedding, desk, soundproofing, iron/ironing board

Standard Double Room, 1 King Bed

8.4 out of 10
Very good
(8 reviews)

Highlights

Soundproofed
Heating
Plasma TV
Sofa bed - twin
Premium bedding
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 2
  • 1 King Bed
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About the area

Map
Potters Heron Hotel, Ampfield, Romsey, England, SO51 9ZF

What's nearby

  • University of Winchester - 10 min drive - 6.8 miles
  • Winchester Cathedral - 12 min drive - 9.5 miles
  • University of Southampton - 13 min drive - 7.6 miles
  • Marwell Zoo - 14 min drive - 9.2 miles
  • Southampton Cruise Terminal - 18 min drive - 11.5 miles

Getting around

  • Eastleigh Chandlers Ford Station - 6 min drive
  • Gatwick Airport (LGW) - 87 min drive

Restaurants

  • ‪King Rufus - Pub & Grill - ‬6 min drive
  • ‪Josie’s - ‬6 min drive
  • ‪Costa Coffee - ‬6 min drive
  • ‪Domino's Pizza - ‬6 min drive
  • ‪Monks Brook - ‬5 min drive

About this property

Potters Heron Hotel

Property highlights
A terrace, a garden and a bar are just a few of the amenities provided at Potters Heron Hotel. Be sure to enjoy British cuisine at the on-site restaurant. Free in-room WiFi and a business centre are available to all guests.
You'll also find perks such as:
  • Free self-parking
  • Full breakfast (surcharge), luggage storage and 6 meeting rooms
  • A 24-hour front desk, a nature reserve and a banquet hall
  • Guest reviews speak highly of the breakfast, helpful staff and location
Room features
All 53 rooms include comforts such as premium bedding, as well as perks such as free WiFi and sound-insulated walls. Guest reviews highly rate the cleanliness rooms at the property.
Other amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • Plasma TVs with digital channels
  • Electric kettles, heating and daily housekeeping

Languages

Dutch, English, French, German, Polish, Romanian

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 14.95 for adults and GBP 10 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 6 meeting rooms
  • 65 square feet of conference space
  • Business centre
  • Coworking space

Outdoors

  • Garden
  • In a nature reserve
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Front entrance ramp
  • Handrails in stairways (100 centimetre high)
  • Lift (100 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (100 centimetre high)
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Plasma TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from 15 June 2025 to 31 May 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 20 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately GBP 14.95 for adults and from GBP 10.00 for children
  • Pet fee: GBP 20 per accommodation, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Property is also known as

Potters Heron Hotel Romsey
Potters Heron Hotel
Potters Heron Romsey
Potters Heron
Potters Heron Hotel Hotel
Potters Heron Hotel Romsey
Potters Heron Hotel Hotel Romsey

Frequently asked questions

Is Potters Heron Hotel pet-friendly?

Yes, dogs are allowed at this property. There's a fee of GBP 20 per accommodation, per day. Service animals are exempt from fees.

How much is parking at Potters Heron Hotel?

Self-parking is free at this property.

What time is check-in at Potters Heron Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Potters Heron Hotel?

Checkout is at 11 AM.

Where is Potters Heron Hotel located?

Situated in Romsey, this hotel is 2.1 mi (3.4 km) from River Test and 2.5 mi (4 km) from Sir Harold Hillier Gardens. Broadlands Estate and King John's House and Heritage Centre are also within 6 miles (10 km).

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Potters Heron Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 306 out of 774 reviews
Rating 8 - Good. 290 out of 774 reviews
Rating 6 - Okay. 113 out of 774 reviews
Rating 4 - Poor. 51 out of 774 reviews
Rating 2 - Terrible. 14 out of 774 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Olga

Liked: Amenities
Good position and friendly staff
Stayed 1 night in May 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service
The hotel is beautiful, the staff friendly and efficient, the food was freshly cooked, hot and tasty although the chips too greasy for me, I thoroughly enjoyed the hake, The room was very clean but unfortunately I struggled to sleep in the heat with no air conditioning or even a fan
Stayed 1 night in Jun 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and pleasant room. Very quiet location and pretty building. Friendly staff and nice bar and restaurant.
Stayed 1 night in Dec 2024

10/10 Excellent

Domenico

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay in lovely surroundings.
Stayed 2 nights in May 2024

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A flawless check-in despite arriving later than expected. The reception team are extremely friendly and room, although dated, clean, with a balcony when the weather allows you to venture outside.
Stayed 2 nights in Feb 2025

6/10 Okay

Simon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wouldnt return

Front of property fantastic! Rooms very dated, musty
Stayed 1 night in Mar 2025

10/10 Excellent

Domenico

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, quiet clean and the staff very friendly and polite.
Stayed 1 night in Jun 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay !
Stayed 1 night in Jan 2024

10/10 Excellent

Eduard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet.
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities

Pleasant but tired hotel.

The staff were pleasant, hardworking and helpful. The room was comfortable but tired, for example the carpet in our room needed replacing. The evening menu was very restricted but food was good and well presented. Cooked breakfast was not very hot and both poached and scrambled eggs very overcooked.
Stayed 1 night in Mar 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service
There is slightly jaded decor but the staff and service are excellent. A good night's sleep before a meeting around the corner. During the day, I work in various snugs around the hotel and restaurant.
Stayed 1 night in Jan 2025

8/10 Good

Jan

Liked: Cleanliness
Overall a good stay - The night porter( manager) was excellent. Comfy bed.. Dissapointed by the breakfast - Cold plates! Hot food not that hot and scrambled eggs had gone green as left for too long. Coffee on side not individual pots, cold even when new lot made and cups too small, so kept having to get up for refill.
Stayed 1 night in Mar 2025

8/10 Good

Carla

Liked: Cleanliness, staff & service

Nice accommodations

We enjoyed a one night stay at Potters. Welcoming staff and food was very good.
Stayed 1 night in May 2024

10/10 Excellent

RICHARD

Liked: Cleanliness, staff & service, room comfort

Regular visitor never had a bad stay

Staff friendly and accommodating. I always like the overall vibe. Nice food (it has improved recently), I like the patios/balconies, great location, rooms bang on 3 star.
Stayed 2 nights in Oct 2024

10/10 Excellent

John

Room clean Everything worked Would stay again
Stayed 1 night in Jul 2024

10/10 Excellent

Ellis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only stayed one night but have stayed before still great service
Stayed 1 night in Dec 2023

8/10 Good

Monique

Liked: Cleanliness, staff & service, room comfort

Comfortable stay

Comfortable spacious room and bed. Good location, lots of parking. Very friendly restaurant staff, reasonable food. My only complaint is that the room had an unpleasant smell and the decor was quite tired, but we were in a dog friendly one so maybe that was why.
Stayed 1 night in Sep 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay with my little boy. The property was clean and the staff lovely.
Stayed 1 night in Mar 2024

6/10 Okay

Zara

Liked: Amenities
Lovely area with a nice view.
Stayed 1 night in Feb 2024

8/10 Good

Lesley

Liked: Staff & service, room comfort

Would stay again

Very good for price paid.
Stayed 1 night in Apr 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay

I had a one night stay on business. Nice hotel, friendly staff, good bar, nice menu. All good and I will stay again.
Stayed 1 night in May 2024

6/10 Okay

Antony

Liked: Staff & service
It is a beautiful hotel with thatched roof and looks idealic however the rooms need updating at least with a new paint work project
Stayed 1 night in Sep 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The site was beautiful, the staff were helpful and cheery, and the christmas decor was fun!
Stayed 2 nights in Dec 2023

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel

We had a wonderful 1 night stay, room was comfortable, im disabled there was a lift go bedroom floor and good disabled access throughout, very quiet. Excellent evening meal and breakfast.
Stayed 1 night in Dec 2023

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities
Very quiet place
Stayed 1 night in Nov 2023