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"The hotel is in a great location, literally a five minute walk over the Westminster Bridge to Westminster Abbey and Big Ben. Also walking distance to St James Park, Buckingham Palace and the Churchill Bunker Museum. The London Eye and River cruises are even closer. The hotel is perfectly fine, clean etc, very nice beds - reason why I’d only give it a “good” rating is the ambiance. The lighting in snide is very subdued, color scheme is black and red and it always feels like nighttime. I literally don’t know how the staff at the check-in desks stay awake, it’s so dim. The rooms were nice, nice bathrooms, great towels and bedding. Concierge service was v nice - they held our luggage for us on our checkout day while we were sightseeing and said they can hold luggage up to 24 hrs."

"Yes"

"All good"

"The worst hotel I’ve stayed at. One tiny bed with 4 white walls…. "

"A regular and favourite place to stay when I am in London. Plenty of eating options and bars, with discounts if you upgrade. Safe parking and easy access to the underground."

"Perfect baby friendly hotel. We had our flight land at 10 pm with our flight home at noon the next day. It was perfect and stress free "

"Its ok, nice bed and room, good sleep. Terrible check in - just not enough team and huge queues. "

"Clean"

"Very professional , staff helpful with booking transfers and dining reservations.. close to amenities. 15 minute walk to Borough market which was amazing "