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"No Parking close by to drop off luggage. Treacherous, steep downhill path through a park to take several heavy suitcases. Incredibly poor communication from the property, who in the first instance did not respond for over a week to our request for an early check in. e repeatedly asked host for check in details,and we eventually got them on the day of check in only 15 minutes before scheduled (normal) check in time, at which time we were already at the weddding of my daughter, having travelled...

"We enjoyed our stay at the comfy cottage. It was comfy and quite a perfect place to wind down before leaving for home. Thank you for the great communication"

"The house is really poorly soundproofed. From inside and outside. We took only ons shower there. We had warm water for 1 minute and then it went to very cold water. We wouldn‘t recommend the accommodation for a longer stay. We stayed there for 3 nights."

"We started off with terrible communication with the host and awaiting a key code to get in the door until the very last minute. Traveling with two infant grandchildren required us to have an immediate plan for entry and set up of cribs. The host was not responsive to my queries about check-in procedure. Upon arrival, the place was tired and in need of many updates. The bathroom was very narrow and barely functional. Outside area was dirty with a poor sitting area. This house could do with...

"Owner was easy to contact and fast to respond. House is beautiful and we felt very safe. Very spacious. Close enough to walk into town and to access The Tube. "

"This was a lovely, clean place with plenty of room. A safe neighborhood close to public transport and a short walk to a small co-op for groceries. For us, it was perfect except for one thing we didn’t check before booking. It has no Wi-Fi. This is a deal breaker for us, and we won’t stay again until this is offered in the house."

"We loved our week in this lovely detached little house in Chelsea. The accommodation was everything we needed and all those ‘little touches’ had already been thought of with more than enough equipment and supplies. The kitchen had absolutely everything we may have needed and the living room and was very comfortable. The bedroom and attached bathroom was 1st class and the outdoor space was very welcome. Throughout our stay we were very comfortable and felt very secure. From the house we...

"The house was very spacious , clean and the area was very quiet . There is a park in the back of the house that was safe to take long troll with my family . I encounter a problem with the heating, the team was notified and was immediate fix ."