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Grand Batam Mall is accessible and sheltered via level 5.

Modern hotel . Staff friendly . Good swimming pool . Good location . Only issue is that still has a lot of construction sites working around hotel

Beautiful hotel on Bintan! We’d recommend it. We’ve enjoyed a villa with pool and beautiful view. Some items are a little dated, but overall we thought it’s in good nick and they maintain the villas and common areas well. The beach is a total hidden gem as it’s incredibly beautiful only a step down from the large pool. You wouldn’t need a private pool. The service stands out with exceptional care throughout from check-in to housekeeping. Nice restaurants on site (Treetops our favourite)....

Fantastic. Nothing much more to say, food was incredible, resort was spotless, staff were out of this world. We loved it and were so sad to leave.

All staff, I mean all staff are so friendly and make you welcomed here. Hotel is just next to the beach with relaxing and calming setting. The rooms are spacious, modern. Our family booked a massage session and they even have kids massage, the hotel arranged transport to take us to the spa and we were treated like kings and queens. One day, we missed the shuttle bus by 2 mins and the hotel staff offered to drive us to the restaurant, everyone here goes an extra mile. The hotel offers a wide...

Very convenience location. Walking distance to Batam Centre Ferry Terminal & Megamall. Polite and friendly staffs and free shuttle service to Ferry terminal and Nagoya Shopping Centre too.