Title: Grand Mercure Batam Centre Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Grand Mercure Batam Centre Luxury hotel with full-service spa and fitness centre ![Outdoor pool, open 6:00 AM to 6:00 PM, pool loungers](https://images.trvl-media.com/lodging/115000000/114240000/114235600/114235505/64cb37bd.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Reception](https://images.trvl-media.com/lodging/115000000/114240000/114235600/114235505/60a7398c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Bar (on property)](https://images.trvl-media.com/lodging/115000000/114240000/114235600/114235505/d47bf375.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Suite, 1 Double Bed, City View | City view](https://images.trvl-media.com/lodging/115000000/114240000/114235600/114235505/0077f017.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Fitness facility](https://images.trvl-media.com/lodging/115000000/114240000/114235600/114235505/3361177a.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located close to Batam Centre and Batam Centre Ferry Terminal, Grand Mercure Batam Centre provides an adjacent golf course, a poolside bar and a garden. Indulge in a body scrub, a massage and reflexology at the on-site spa. The on-site international cuisine restaurant, Ambrosia All Day Dining, offers breakfast, brunch, lunch, dinner and children's meals. Stay connected with free in-room WiFi, with a speed of 25+ Mbps, and guests can find other amenities, such as dry cleaning/laundry services and a bar. 9.0 Wonderful ## Popular amenities - Bar - Pool - Breakfast available - Spa - Gym - Laundry £55 includes taxes & fees 16 Nov - 17 Nov ## Room options ### Check availability for these dates Tonight [Oct 29 - Oct 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=114235505&PinnedHotelID=114235505&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=114235505&PinnedHotelID=114235505&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 30 - Oct 31](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=114235505&PinnedHotelID=114235505&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=114235505&PinnedHotelID=114235505&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 31 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=114235505&PinnedHotelID=114235505&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=114235505&PinnedHotelID=114235505&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=114235505&PinnedHotelID=114235505&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=114235505&PinnedHotelID=114235505&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 6 of 6 rooms ![Deluxe Room, 2 Single Beds, City View | In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/115000000/114240000/114235600/114235505/f42b2717.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Single Beds, City View ### Highlights Air conditioning Connecting rooms available Free cots/infant beds Smart TV Renovated in 2025 Separate bedroom Blackout curtains Private bathroom - 312 sq ft - 1 bedroom - City view - Sleeps 3 - 2 Single Beds ![Deluxe Room, 1 King Bed, City View | In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/115000000/114240000/114235600/114235505/7e40da48.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed, City View ### Highlights Air conditioning Connecting rooms available Free cots/infant beds Smart TV Renovated in 2025 Separate bedroom Blackout curtains Private bathroom - 312 sq ft - 1 bedroom - City view - Sleeps 3 - 1 King Bed ![Superior Room, 2 Single Beds, City View | In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/115000000/114240000/114235600/114235505/00dd4dc3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 2 Single Beds, City View ### Highlights Air conditioning Connecting rooms available Free cots/infant beds Smart TV Renovated in 2025 Separate bedroom Blackout curtains Private bathroom - 312 sq ft - 1 bedroom - City view - Sleeps 3 - 2 Single Beds ![Deluxe Suite, 1 Double Bed, City View | In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/115000000/114240000/114235600/114235505/ac397fef.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite, 1 Double Bed, City View ### Highlights Separate sitting area Air conditioning Connecting rooms available Free cots/infant beds Smart TV Renovated in 2025 Separate bedroom Blackout curtains - 689 sq ft - 1 bedroom - City view - Sleeps 3 - 1 Double Bed ![Executive Room, 1 King Bed, City View | In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/115000000/114240000/114235600/114235505/97109096.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, 1 King Bed, City View ### Highlights Air conditioning Connecting rooms available Free cots/infant beds Smart TV Renovated in 2025 Blackout curtains Private bathroom Bathrobes - 463 sq ft - City view - Sleeps 3 - 1 King Bed ![Superior Room, 1 King Bed, City View | In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/115000000/114240000/114235600/114235505/bf089a20.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 King Bed, City View ### Highlights Air conditioning Connecting rooms available Free cots/infant beds Smart TV Renovated in 2025 Blackout curtains Private bathroom Bathrobes - 320 sq ft - City view - Sleeps 3 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FBatam-Hotels-Grand-Mercure-Batam-Centre.h114235505.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FBatam-Hotels-Grand-Mercure-Batam-Centre.h114235505.Hotel-Information) ## About the area Located in Batam, Grand Mercure Batam Centre is in the city centre and next to a golf course. Batam Centre Ferry Terminal and Batam Centre are worth exploring if an activity is on the agenda, while those in the mood for shopping can visit Mega Mall and Nagoya Hill Mall. Grand Batam Mall and Harbour Bay Ferry Terminal are two other places to visit that come recommended. [Visit our Batam travel guide](https://www.expedia.co.uk/Batam.dx6224874) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C1.13403%2C104.04429&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=MBD72cxmZ_qH0YfZwqDg83PLJRY=) Jalan Raja H Fisabilillah Teluk Tering, Kecamatan Batam Kota, Batam, 29461 ### What's nearby - Mega Mall - 18 min walk - 1.0 mile - Batam Centre Ferry Terminal - 18 min walk - 1.0 mile - Batam Centre - 18 min walk - 1.0 mile - Nagoya Hill Mall - 5 min drive - 2.8 miles - Harbour Bay Ferry Terminal - 8 min drive - 4.4 miles ### Getting around - Batam Batu Besar (BTH-Hang Nadim) - 22 min drive ### Restaurants - ‪Love Seafood Restaurant - ‬6 min walk - ‪Kopitiam Mentari Batam Centre - ‬8 min walk - ‪Golden Lamian - ‬6 min walk - ‪Bandoeng Resto - ‬5 min walk - ‪Bamboe Cafe & Restaurant - ‬12 min walk ## About this property ### Grand Mercure Batam Centre Luxury hotel remodelled in 2025 and located near Batam Centre Ferry Terminal Located close to Batam Centre and Mega Mall, Grand Mercure Batam Centre provides an adjacent golf course, a poolside bar and a garden. Indulge in a body scrub, a massage and reflexology at the on-site spa. The on-site international cuisine restaurant, Ambrosia All Day Dining, offers breakfast, brunch, lunch, dinner and children's meals. Stay connected with free in-room WiFi, with a speed of 25+ Mbps, and guests can find other amenities, such as dry cleaning/laundry services and a bar. You'll also find perks such as: - An outdoor pool and a children's pool, along with sunloungers - Free self-parking - Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and luggage storage - A ballroom, a computer station and a reception hall Room features All 230 rooms feature comforts, such as 24-hour room service and laptop-friendly workspaces, as well as thoughtful touches, such as air conditioning and bathrobes. Extra conveniences in all rooms include: - Rollaway/extra beds (surcharge) and free cots/infant beds - Bathrooms with bidets and free toiletries - Daily housekeeping, desks and phones ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/58000000/57680000/57679100/57679061/w4000h2662x0y0-6f6991c6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Batam Marriott Hotel Harbour Bay Batam - Pool - Spa - Free WiFi - Restaurant 9.2 Wonderful 109 reviews £155 includes taxes & fees 31 Oct - 1 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=57679061&PinnedHotelID=57679061&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 6:00 AM to 10:00 PM, pool loungers](https://images.trvl-media.com/lodging/107000000/106640000/106632500/106632429/0869730a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Oakwood Hotel & Apartments Grand Batam Batam - Pool - Parking included - Free WiFi - Restaurant 9.6 Exceptional 69 reviews £61 includes taxes & fees 30 Oct - 31 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=106632429&PinnedHotelID=106632429&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, outdoor pool, pool umbrellas](https://images.trvl-media.com/lodging/13000000/12660000/12650200/12650144/4c9ecbe8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Radisson Golf & Convention Center Batam Batam - Pool - All-inclusive - Spa - Kids pool 9.2 Wonderful 476 reviews £64 includes taxes & fees 2 Nov - 3 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=12650144&PinnedHotelID=12650144&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 6:00 AM to 6:00 PM, pool loungers](https://images.trvl-media.com/lodging/10000000/9370000/9370000/9369941/2d6d9920.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Four Points by Sheraton Batam Batam - Pool - Spa - Parking included - Free WiFi 8.8 Excellent 140 reviews £64 includes taxes & fees 10 Nov - 11 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-10&endDate=2025-11-11&selected=9369941&PinnedHotelID=9369941&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/18000000/17470000/17466600/17466543/7084dba6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wyndham Panbil Batam Batam - Pool - Spa - Kids pool - Parking included 8.8 Excellent 304 reviews £47 includes taxes & fees 5 Nov - 6 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=17466543&PinnedHotelID=17466543&HadPinnedHotel=true®ionId=-1&adults=2) ![Premier Five-Bedroom Seafront Residence | Terrace/patio](https://images.trvl-media.com/lodging/5000000/4730000/4720700/4720617/42ccc1de.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Montigo Resorts Nongsa Batam - Pool - All-inclusive - Spa - Parking included 8.8 Excellent 478 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-12&endDate=2025-11-13&selected=4720617&PinnedHotelID=4720617&HadPinnedHotel=true®ionId=-1&adults=2) ![Daily buffet breakfast (IDR 180000 per person)](https://images.trvl-media.com/lodging/5000000/4610000/4604700/4604663/94133cfa.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HARRIS Hotel Batam Center Batam Batam - Pool - Spa - Kids pool - Parking included 8.6 Excellent 847 reviews £38 includes taxes & fees 3 Nov - 4 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=4604663&PinnedHotelID=4604663&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby sitting area](https://images.trvl-media.com/lodging/118000000/117190000/117183700/117183615/1b894cce.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Harris Hotel & Suites Nagoya Batam Batam - Parking included - Free WiFi - Restaurant - Air conditioning 10 Exceptional 3 reviews £52 includes taxes & fees 6 Nov - 7 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=117183615&PinnedHotelID=117183615&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 7:00 AM to 9:00 PM, pool loungers](https://images.trvl-media.com/lodging/7000000/6320000/6316800/6316798/a473dbab.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Swiss-Belhotel Harbour Bay Batam - Pool - Spa - Parking included - Free WiFi 8.6 Excellent 567 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-12&endDate=2025-11-13&selected=6316798&PinnedHotelID=6316798&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/24000000/23340000/23336900/23336857/433765b6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HARRIS Resort Barelang Batam Batam - Pool - Hot tub - Spa - Parking included 8.4 Very good 27 reviews £41 includes taxes & fees 2 Nov - 3 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=23336857&PinnedHotelID=23336857&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 25+ Mbps - Available in some public areas: Free WiFi ### Parking and transport - 24-hour return airport shuttle on request for a surcharge - Ferry terminal shuttle (surcharge) - Shopping centre shuttle (surcharge) - Free secured, uncovered self parking on site ### Food and drink - Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; IDR 250,000 for adults and IDR 125,000 for children - A bar/lounge - A poolside bar - A restaurant - Couples/private dining ### Restaurants on site - Ambrosia All Day Dining - Celeste Cafe & Lounge ### Things to do - 18-hole adjacent golf course - Children's pool - Full-service spa - Gym - Outdoor pool - TV in common areas ### Family friendly - Baby toys - Children's games - Children's pool - Children's toys - In-room cot - Outdoor pool - Rollaway/extra bed (surcharge) ### Conveniences - 24-hour front desk - Lockers - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Proposal/romance packages - Wedding services ### Business services - Computer station ### Outdoors - Dock - Garden - Pool loungers ### Full-service spa - 3 treatment rooms - Aromatherapy - Body scrubs - Couples treatment rooms - Hot stone massages - In-room massages - Manicures/pedicures - Reflexology - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Front entrance ramp - Hardwood flooring in room - Lever door handles - Lift (90 centimetre wide door) - Smooth flooring in public areas - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible concierge desk - Wheelchair-accessible path to lift - Wheelchair-accessible pool - Wheelchair-accessible public bathroom - Wheelchair-accessible restaurant - Wheelchair-accessible spa - Wheelchairs on site ### More - 16 floors - Ballroom - Banquet hall - Designated smoking areas - Reception hall - Renovated entire property - June 2025 ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free cot - Rollaway/extra bed (surcharge) ### Bathroom - Bidet - Dressing gowns - Free toiletries - Hair dryer - Private bathroom - Shampoo - Slippers - Soap - Toilet paper - Toothbrush and toothpaste - Towels provided ### Food and drink - 24-hour room service - Free bottled water ### More - Air conditioning - Connecting rooms available - Desk - Iron/ironing board - Laptop workspace - Phone - Safe ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: anytime ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Guests driving to the property should contact this property in advance (e.g. directions) The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Children aged 5 and younger eat free breakfast Rollaway/extra beds are available for IDR 500000.0 per night. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately IDR 250000 for adults and from IDR 125000 for children - Airport shuttle fee: IDR 195000 per vehicle (one-way, maximum occupancy 4) - Rollaway bed fee: IDR 500000.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards, mobile payments and cash This property reserves the right to pre-authorise the guest's credit card prior to arrival. If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 6:00 AM to 6:00 PM Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property ### Property is also known as Mercure Batam Centre Batam Grand Mercure Batam Centre Hotel Grand Mercure Batam Centre BATAM Grand Mercure Batam Centre Hotel BATAM ## Frequently asked questions ### Does Grand Mercure Batam Centre have a pool? > Yes, this property has an outdoor pool and a children's pool. Pool access is from 6:00 AM to 6:00 PM. ### How much does it cost to stay at Grand Mercure Batam Centre? > As of 29 Oct 2025, prices found for a 1-night stay for 2 adults at Grand Mercure Batam Centre on 16 Nov 2025 start from £55.10, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Batam-Hotels-Grand-Mercure-Batam-Centre.h114235505.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Grand Mercure Batam Centre pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Grand Mercure Batam Centre? > Self-parking is free at this property. ### What time is check-in at Grand Mercure Batam Centre? > Check-in start time: 2:00 PM; check-in end time: anytime. ### What time is check-out at Grand Mercure Batam Centre? > Checkout is at noon. ### Does Grand Mercure Batam Centre provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of IDR 195000 per vehicle applies. ### Where is Grand Mercure Batam Centre located? > Located in the heart of Batam, this luxury hotel is within 1 mi (2 km) of Batam Centre Ferry Terminal, Batam Centre and Mega Mall. Nagoya Hill Mall and Grand Batam Mall are also within 6 mi (10 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Grand Mercure Batam Centre Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.8 Cleanliness ### 8.4 Amenities ### 9.2 Staff & service ### 9.0 Eco-friendliness ### 9.4 Property conditions & facilities 10 - Excellent 13 8 - Good 4 6 - Okay 0 4 - Poor 1 2 - Terrible 1 ### 10/10 Excellent #### Zy 7 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean and staff is courteous ##### Zy Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Xinyi 18 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Really near the ferry terminal, farther from the rest of town (which means peace and quiet). Short ride into the popular areas and malls. Amazing amazing amazing staff, that was the best part about this hotel! ##### Xinyi Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Boon Cheong 9 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Very well designed, customer orientated hotel. ##### Boon Cheong Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Lee 22 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The stay was a pleasant one with friendly and helpful staffs. The room is clean and spacious. My family enjoy the stay. ##### Lee Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Khairunnisa 7 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Brand new hotel in Batam. Staff were helpful and friendly. Rooms were clean. Would be better if the pools were heated. ##### Khairunnisa Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Moe 6 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities Amazing brand nee stayed here from Canada and up to par with the brand ##### Moe Stayed 1 night in May 2025 ### 4/10 Poor #### Boon Cheong 12 Sept 2025 Liked: Cleanliness, property conditions & facilities Imposition of deposit when past few times don’t have. Room not ready. Soundproofing not good. ##### Boon Cheong Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Saaria 3 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 4 day young hotel.. brand new. Got it at promo price for a deluxe twin room. Will definitely come back for my next visit to Batam. Only thing didn't get to experience the massage and spa as they were short handed. Otherwise, everything is perfectly fine. ##### Saaria Stayed 1 night in May 2025 ### 10/10 Excellent #### Sophia 22 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Meeting expectations I generally prefer to stay at international chain hotels when I travel, as they offer a consistent standard of service and quality no matter where I am—and this hotel certainly lived up to those expectations. From the moment I stepped into the lobby, I was impressed by the stunning and thoughtfully designed interior. The décor is modern, tasteful, and exudes a sense of quiet luxury. The hotel is relatively new, and everything from the furnishings to the amenities feels fresh and well-maintained. My room was cosy and comfortable, with a great bed that ensured a restful night’s sleep. I appreciated the little touches—soft linens, ambient lighting, and a well-appointed bathroom. What truly made the stay outstanding, though, was the service. The staff here are genuinely warm, polite, and attentive. From the front desk to the restaurant team, everyone made me feel welcome and well taken care of. They were always ready to assist with a smile, which added a very personal touch to my stay. Breakfast was another highlight. The spread was extensive, with both local and international options, freshly prepared and beautifully presented. There was something for everyone—from hearty hot dishes to lighter, healthy choices. Overall, this hotel ticked all the right boxes for me. Excellent service, beautiful interiors, a comfortable room, and a generous breakfast—it’s everything I look for in a stay. I wouldn’t hesitate to return. ##### Sophia Stayed 2 nights in Jun 2025 ### 8/10 Good #### Priscilla 8 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Everything was perfect except that the swimming pool is a bit small so it look crowded. On the 1st night at around 11plus there was a power failure in our hotel room for multiple time, after waiting for abt 20 min, my husband & I wanted to go down to the lobby to check cos I tried to called the reception 2 to 3 times but no response. The lift is not working as the whole floor have no power at all not even the staff lift & the stair case door was only accessable on one side so not sure if we can exit on the lobby level or can we go back to our hotel room if we cannot exit, just when my husband have to go down the stairs the power came back. I immediately called the reception. The staff just comment that there was power unstable but the power tripped still continue. Then after a while only our room power is still down. My husband decide to go down to the reception to inform cos we are going to sleep but could not due to the power failuer incident. Finally the power was back & the hotel send their engineer to the room to verify but the power was fine by then.Both my husband & I could not went back to sleep after the incident. The buffet breakfast taste was nice & there are a wide variety of food. We really like everything of the hotel & understand it's still new, so there are still room for improvement. We will still come back to stay again. Thank you. ##### Priscilla Stayed 2 nights in Jun 2025 ### 2/10 Terrible #### Boon Cheong 12 Sept 2025 ##### Boon Cheong Stayed 1 night in Aug 2025 ### 8/10 Good #### 子琦 24 Aug 2025 ##### 子琦 Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Jeslyn 1 Aug 2025 ##### Jeslyn Stayed 1 night in Jul 2025 ### 8/10 Good #### Saimon 13 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Saimon Stayed 1 night in Jul 2025 ### 10/10 Excellent #### JIHWAN 14 Jun 2025 ##### JIHWAN Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Moe 6 Jun 2025 ##### Moe Stayed 3 nights in May 2025 ## Expedia's Latest Trends ### Hotels > [Blue Lagoon Avia Villas](https://www.expedia.co.uk/Ceningan-Island-Hotels-Blue-Lagoon-Avia-Villas.h29281205.Hotel-Information) > > [Desa Di Bali Villas](https://www.expedia.co.uk/Kerobokan-Hotels-Desa-Di-Bali-Villas.h13365716.Hotel-Information) > > [La Cabane Bali](https://www.expedia.co.uk/Jimbaran-Hotels-La-Cabane-Bali.h35574446.Hotel-Information) > > [The Kayon Jungle Resort](https://www.expedia.co.uk/Payangan-Hotels-The-Kayon-Jungle-Resort-By-Pramana.h27273708.Hotel-Information) > > [Jumeirah Bali](https://www.expedia.co.uk/Pecatu-Hotels-Jumeirah-Bali.h41889460.Hotel-Information) > > [The Udaya Resorts and Spa](https://www.expedia.co.uk/Ubud-Hotels-The-Udaya-Resorts-And-Spa.h17447297.Hotel-Information) > > [The LUXE Ubud, a Boutique Hotel](https://www.expedia.co.uk/Ubud-Hotels-Luxe-Villas-Bali.h12280671.Hotel-Information) > > [Wilsons Retreat](https://www.expedia.co.uk/Gili-Trawangan-Hotels-Wilsons-Retreat.h18163906.Hotel-Information) > > [Katamaran Hotel & Resort Lombok](https://www.expedia.co.uk/Senggigi-Hotels-Katamaran-Hotel-Resort.h14654357.Hotel-Information) > > [Padma Resort Ubud](https://www.expedia.co.uk/Payangan-Hotels-Padma-Resort-Ubud.h11080109.Hotel-Information) > > [Alila Ubud. Bali](https://www.expedia.co.uk/Ubud-Hotels-Alila-Ubud-Bali.h69254.Hotel-Information) > > [NIHI Sumba - member Leading Hotels of the World](https://www.expedia.co.uk/Wanokaka-Hotels-Nihi-Sumba-Island.h17680731.Hotel-Information) > > [Pearl of Trawangan](https://www.expedia.co.uk/Gili-Trawangan-Hotels-Pearl-Of-Trawangan.h10989236.Hotel-Information) > > [The Sankara Suites & Villas](https://www.expedia.co.uk/Ubud-Hotels-The-Sankara-Suites-Villas-By-Pramana.h24937125.Hotel-Information) > > [Kawi Resort A Spiritual Sanctuary to Escape](https://www.expedia.co.uk/Tampaksiring-Hotels-Kawi-Resort-By-Pramana.h14993471.Hotel-Information) > > [The Leaf Jimbaran](https://www.expedia.co.uk/Jimbaran-Hotels-The-Leaf-Jimbaran-Bali-Luxurious-Villa-Retreat.h12074558.Hotel-Information) > > [The Royal Purnama Luxury Villas - Adults Only](https://www.expedia.co.uk/Sukawati-Hotels-The-Royal-Purnama.h9805324.Hotel-Information) > > [Royal Pita Maha](https://www.expedia.co.uk/Ubud-Hotels-Royal-Pita-Maha.h1191392.Hotel-Information) > > [Ayung Resort Ubud](https://www.expedia.co.uk/Ubud-Hotels-Ayung-Resort-Ubud.h5984756.Hotel-Information) > > [Anantara Uluwatu Bali Resort](https://www.expedia.co.uk/Pecatu-Hotels-Anantara-Uluwatu-Bali-Resort.h4408051.Hotel-Information) > > [PinkCoco Uluwatu - Constant Surprises & for Cool Adults Only](https://www.expedia.co.uk/Pecatu-Hotels-PinkCoco-Bali.h4790082.Hotel-Information) > > [Mason Elephant Lodge](https://www.expedia.co.uk/Taro-Hotels-Mason-Elephant-Lodge.h2454938.Hotel-Information) > > [Cross Bali Breakers](https://www.expedia.co.uk/Jimbaran-Hotels-Cross-Bali-Breakers.h29285044.Hotel-Information) > > [Radisson Blu Bali Uluwatu](https://www.expedia.co.uk/Pecatu-Hotels-Radisson-Blu-Bali-Uluwatu.h20501231.Hotel-Information) > > [Holiday Resort Lombok](https://www.expedia.co.uk/Senggigi-Hotels-Holiday-Resort-Lombok.h570346.Hotel-Information) > > [Bawah Reserve](https://www.expedia.co.uk/Bawah-Island-Hotels-Bawah-Reserve-All-Inclusive.h35596144.Hotel-Information) > > [FuramaXclusive Resort & Villas, Ubud](https://www.expedia.co.uk/Mambal-Hotels-FuramaXclusive-Resort-Villas.h1773032.Hotel-Information) > > [Wapa di Ume Ubud](https://www.expedia.co.uk/Ubud-Hotels-Wapa-Di-Ume-Ubud.h1115431.Hotel-Information) > > [Renaissance Bali Uluwatu Resort & Spa](https://www.expedia.co.uk/Ungasan-Hotels-Renaissance-Bali-Uluwatu-Resort-Spa.h23295378.Hotel-Information) > > [Coco Cabana](https://www.expedia.co.uk/Gili-Trawangan-Hotels-Coco-Cabana.h24415782.Hotel-Information)