Title: Grand Mercure Batam Centre Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Grand Mercure Batam Centre Luxury hotel with full-service spa and fitness centre ## Photo gallery for Grand Mercure Batam Centre ![Outdoor pool, open 6:00 AM to 6:00 PM, pool loungers - Grand Mercure Batam Centre (Batam)](https://images.trvl-media.com/lodging/115000000/114240000/114235600/114235505/6959a37a.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/014a37ef-4fd3-4777-ac48-a914501b9ca7-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![Garden - Grand Mercure Batam Centre (Batam)](https://images.trvl-media.com/lodging/115000000/114240000/114235600/114235505/3c866858.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Fitness facility - Grand Mercure Batam Centre (Batam)](https://images.trvl-media.com/lodging/115000000/114240000/114235600/114235505/3d5bb80b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Grand Mercure Batam Centre (Batam)](https://images.trvl-media.com/lodging/115000000/114240000/114235600/114235505/c0c95495.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located close to Batam Centre and Batam Centre Ferry Terminal, Grand Mercure Batam Centre provides an adjacent golf course, a poolside bar and a garden. Indulge in a massage, aromatherapy and reflexology at the on-site spa. The on-site international cuisine restaurant, Ambrosia All Day Dining, offers breakfast, brunch, lunch, dinner and children's meals. Stay connected with free in-room WiFi, with a speed of 25+ Mbps, and guests can find other amenities, such as dry cleaning/laundry services and a bar. ## Reviews 9.2 Wonderful ## Popular amenities - Bar - Pool - Breakfast available - Spa - Gym - Laundry £56 includes taxes & fees 4 Jan - 5 Jan 2026 ## Room options ### Check availability for these dates Tonight [Dec 14 - Dec 15](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=114235505&PinnedHotelID=114235505&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=114235505&PinnedHotelID=114235505&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 15 - Dec 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=114235505&PinnedHotelID=114235505&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=114235505&PinnedHotelID=114235505&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 19 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=114235505&PinnedHotelID=114235505&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=114235505&PinnedHotelID=114235505&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=114235505&PinnedHotelID=114235505&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=114235505&PinnedHotelID=114235505&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed Showing 6 of 6 rooms ### View all photos for Deluxe Room, 2 Single Beds, City View ![Deluxe Room, 2 Single Beds, City View | In-room safe, individually furnished, desk, laptop workspace](https://images.trvl-media.com/lodging/115000000/114240000/114235600/114235505/c6c79dda.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Single Beds, City View ### Highlights Individually furnished Air conditioning Connecting rooms available Free cots/infant beds Smart TV Renovated in 2025 Separate bedroom Blackout curtains - 320 sq ft - 1 bedroom - City view - Sleeps 3 - 2 Single Beds ### View all photos for Deluxe Room, 1 King Bed, City View ![Deluxe Room, 1 King Bed, City View | In-room safe, individually furnished, desk, laptop workspace](https://images.trvl-media.com/lodging/115000000/114240000/114235600/114235505/7e40da48.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed, City View ### Highlights Individually furnished Air conditioning Connecting rooms available Free cots/infant beds Smart TV Renovated in 2025 Separate bedroom Blackout curtains - 320 sq ft - 1 bedroom - City view - Sleeps 3 - 1 King Bed ### View all photos for Superior Room, 2 Single Beds, City View ![Superior Room, 2 Single Beds, City View | In-room safe, individually furnished, desk, laptop workspace](https://images.trvl-media.com/lodging/115000000/114240000/114235600/114235505/01240778.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 2 Single Beds, City View ### Highlights Individually furnished Air conditioning Connecting rooms available Free cots/infant beds Smart TV Renovated in 2025 Separate bedroom Blackout curtains - 427 sq ft - 1 bedroom - City view - Sleeps 3 - 2 Single Beds ### View all photos for Deluxe Suite, 1 Double Bed, City View ![Deluxe Suite, 1 Double Bed, City View | In-room safe, individually furnished, desk, laptop workspace](https://images.trvl-media.com/lodging/115000000/114240000/114235600/114235505/1ba6c4fa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite, 1 Double Bed, City View ### Highlights Separate sitting area Individually furnished Air conditioning Connecting rooms available Free cots/infant beds Smart TV Renovated in 2025 Separate bedroom - 689 sq ft - 1 bedroom - City view - Sleeps 3 - 1 Double Bed ### View all photos for Executive Room, 1 King Bed, City View ![Executive Room, 1 King Bed, City View | In-room safe, individually furnished, desk, laptop workspace](https://images.trvl-media.com/lodging/115000000/114240000/114235600/114235505/97109096.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, 1 King Bed, City View 10.0 Exceptional 1 review ### Highlights Individually furnished Air conditioning Connecting rooms available Free cots/infant beds Smart TV Renovated in 2025 Separate bedroom Blackout curtains - 463 sq ft - 1 bedroom - City view - Sleeps 3 - 1 King Bed ### View all photos for Superior Room, 1 King Bed, City View ![Superior Room, 1 King Bed, City View | In-room safe, individually furnished, desk, laptop workspace](https://images.trvl-media.com/lodging/115000000/114240000/114235600/114235505/1a4c4840.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 King Bed, City View ### Highlights Individually furnished Air conditioning Connecting rooms available Free cots/infant beds Smart TV Renovated in 2025 Separate bedroom Blackout curtains - 320 sq ft - 1 bedroom - City view - Sleeps 3 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FBatam-Hotels-Grand-Mercure-Batam-Centre.h114235505.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FBatam-Hotels-Grand-Mercure-Batam-Centre.h114235505.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C1.13403%2C104.04429&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=MBD72cxmZ_qH0YfZwqDg83PLJRY=) Jalan Raja H Fisabilillah Teluk Tering, Kecamatan Batam Kota, Batam, 29461 #### What's nearby - Mega Mall \- 18 min walk \- 1.0 mile - Batam Centre Ferry Terminal \- 18 min walk \- 1.0 mile - Batam Centre \- 18 min walk \- 1.0 mile - Batam Center Shopping Area \- 18 min walk \- 1.0 mile - Maha Vihara Duta Maitreya Buddhist Temple \- 19 min walk \- 1.0 mile #### Getting around - Batam Batu Besar (BTH-Hang Nadim) - 22 min drive #### Restaurants - ‪Love Seafood Restaurant - ‬6 min walk - ‪Golden Lamian - ‬6 min walk - ‪Bamboe Cafe & Restaurant - ‬12 min walk - ‪Kopitiam Mentari Batam Centre - ‬8 min walk - ‪Bandoeng Resto - ‬5 min walk ## About this property ### Grand Mercure Batam Centre Luxury hotel remodelled in 2025 and located near Batam Centre Ferry Terminal Located close to Batam Centre and Mega Mall, Grand Mercure Batam Centre provides an adjacent golf course, a poolside bar and a garden. Indulge in a massage, aromatherapy and reflexology at the on-site spa. The on-site international cuisine restaurant, Ambrosia All Day Dining, offers breakfast, brunch, lunch, dinner and children's meals. Stay connected with free in-room WiFi, with a speed of 25+ Mbps, and guests can find other amenities, such as dry cleaning/laundry services and a bar. You'll also find perks such as: - An outdoor pool and a children's pool, along with sunloungers - Free self-parking - Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and a porter/bellboy - Concierge services, a lift and a 24-hour front desk Room features All 230 individually furnished rooms offer comforts, such as 24-hour room service and laptop-friendly workspaces, as well as thoughtful touches, such as air conditioning and bathrobes. Extra conveniences in all rooms include: - Rollaway/extra beds (surcharge) and free cots/infant beds - Bathrooms with bidets and free toiletries - Daily housekeeping, desks and desk chairs ## Similar properties ![Outdoor pool, open 6:00 AM to 6:00 PM, pool loungers](https://images.trvl-media.com/lodging/10000000/9370000/9370000/9369941/2d6d9920.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Four Points by Sheraton Batam Batam - Pool - Spa - Parking included - Free WiFi 8.8 Excellent 144 reviews £61 includes taxes & fees 23 Dec - 24 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=9369941&PinnedHotelID=9369941&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, outdoor pool, pool umbrellas](https://images.trvl-media.com/lodging/13000000/12660000/12650200/12650144/b6eda0b8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Radisson Golf & Convention Center Batam Batam - Pool - All-inclusive - Spa - Kids pool 9.2 Wonderful 478 reviews £72 includes taxes & fees 19 Dec - 20 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-20&selected=12650144&PinnedHotelID=12650144&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 6:00 AM to 10:00 PM, pool loungers](https://images.trvl-media.com/lodging/107000000/106640000/106632500/106632429/0869730a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Oakwood Hotel & Apartments Grand Batam Batam - Pool - Parking included - Free WiFi - Restaurant 9.6 Exceptional 79 reviews £53 includes taxes & fees 4 Jan - 5 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=106632429&PinnedHotelID=106632429&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/18000000/17470000/17466600/17466543/fe37209e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wyndham Panbil Batam Batam - Pool - Spa - Kids pool - Parking included 8.8 Excellent 307 reviews £43 includes taxes & fees 17 Dec - 18 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=17466543&PinnedHotelID=17466543&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/58000000/57680000/57679100/57679061/w4000h2662x0y0-6f6991c6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Batam Marriott Hotel Harbour Bay Batam - Pool - Spa - Free WiFi - Restaurant 9.2 Wonderful 115 reviews £152 includes taxes & fees 23 Dec - 24 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=57679061&PinnedHotelID=57679061&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/24000000/23340000/23336900/23336857/ad122669.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HARRIS Resort Barelang Batam Batam - Pool - Hot tub - Spa - Parking included 8.6 Excellent 29 reviews £55 includes taxes & fees 17 Dec - 18 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=23336857&PinnedHotelID=23336857&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/118000000/117190000/117183700/117183615/9c9da399.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Harris Hotel & Suites Nagoya Batam Batam - Parking included - Free WiFi - Restaurant - Air conditioning 10 Exceptional 8 reviews £54 includes taxes & fees 15 Dec - 16 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=117183615&PinnedHotelID=117183615&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/480000/477300/477254/ffed9333.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Resort Batam by IHG Batam - Pool - Hot tub - Spa - Kids pool 8.2 Very good 439 reviews £46 includes taxes & fees 13 Jan - 14 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=477254&PinnedHotelID=477254&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property – evening/night](https://images.trvl-media.com/lodging/20000000/19920000/19918300/19918299/b572b486.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Aston Batam Hotel & Residence Batam - Pool - Kids pool - Parking included - Free WiFi 8.8 Excellent 421 reviews £54 includes taxes & fees 16 Dec - 17 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=19918299&PinnedHotelID=19918299&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/83000000/82960000/82954600/82954506/a288a106.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Aston Nagoya City Hotel Batam - Parking included - Free WiFi - Restaurant - Air conditioning 8.6 Excellent 104 reviews £67 includes taxes & fees 17 Dec - 18 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=82954506&PinnedHotelID=82954506&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 25+ Mbps - Available in some public areas: Free WiFi ### Parking and transport - 24-hour return airport shuttle on request for a surcharge - Ferry terminal shuttle (surcharge) - Shopping centre shuttle (surcharge) - Free secured, uncovered self parking on site ### Food and drink - Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; IDR 250,000 for adults and IDR 125,000 for children - A bar/lounge - A poolside bar - A restaurant - Couples/private dining ### Restaurants on site - Ambrosia All Day Dining - Celeste Cafe & Lounge ### Things to do - 18-hole adjacent golf course - Children's pool - Full-service spa - Gym - Outdoor pool - TV in common areas ### Family friendly - Baby toys - Children's games - Children's pool - Children's toys - In-room cot - Outdoor pool - Rollaway/extra bed (surcharge) ### Conveniences - 24-hour front desk - Lockers - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Proposal/romance packages - Wedding services ### Business services - Computer station ### Outdoors - Dock - Garden - Pool loungers ### Full-service spa - 3 treatment rooms - Aromatherapy - Body scrubs - Couples treatment rooms - Hot stone massages - In-room massages - Manicures/pedicures - Reflexology - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Front entrance ramp - Hardwood flooring in room - Lever door handles - Lift (90 centimetre wide door) - Smooth flooring in public areas - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible concierge desk - Wheelchair-accessible path to lift - Wheelchair-accessible pool - Wheelchair-accessible public bathroom - Wheelchair-accessible restaurant - Wheelchair-accessible spa - Wheelchairs on site ### More - 16 floors - Ballroom - Banquet hall - Designated smoking areas - Reception hall - Renovated entire property - June 2025 ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free cot - Rollaway/extra bed (surcharge) ### Bathroom - Bidet - Dressing gowns - Free toiletries - Hair dryer - Private bathroom - Shampoo - Slippers - Soap - Toilet paper - Toothbrush and toothpaste - Towels provided ### Food and drink - 24-hour room service - Free bottled water ### More - Air conditioning - Connecting rooms available - Desk - Desk chair - Individual furnishings - Iron/ironing board - Laptop workspace - Phone - Safe ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: anytime ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Guests driving to the property should contact this property in advance (e.g. directions) The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Children aged 5 and younger eat free breakfast Rollaway/extra beds are available for IDR 500000.0 per night. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately IDR 250000 for adults and from IDR 125000 for children - Airport shuttle fee: IDR 195000 per vehicle (one-way, maximum occupancy 4) - Rollaway bed fee: IDR 500000.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards, mobile payments and cash This property reserves the right to pre-authorise the guest's credit card prior to arrival. If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 6:00 AM to 6:00 PM Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property ### Property is also known as Mercure Batam Centre Batam Grand Mercure Batam Centre Hotel Grand Mercure Batam Centre BATAM Grand Mercure Batam Centre Hotel BATAM ## Frequently asked questions ### Does Grand Mercure Batam Centre have a pool? ### How much does it cost to stay at Grand Mercure Batam Centre? ### Is Grand Mercure Batam Centre pet-friendly? ### How much is parking at Grand Mercure Batam Centre? ### What time is check-in at Grand Mercure Batam Centre? ### What time is check-out at Grand Mercure Batam Centre? ### Does Grand Mercure Batam Centre provide a shuttle to the airport? ### Where is Grand Mercure Batam Centre located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Grand Mercure Batam Centre Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.8 Cleanliness ### 8.6 Amenities ### 9.4 Staff & service ### 9.0 Eco-friendliness ### 9.6 Property conditions & facilities 10 - Excellent 18 8 - Good 5 6 - Okay 0 4 - Poor 1 2 - Terrible 1 ## Reviews ### 10/10 Excellent #### Christian 14 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Nice new hotel with nice breakfast ##### Christian Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Poey Yin 12 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Room was spacious and clean. Still rather new as it was opened in May 2025\. Very good spread at buffet breakfast. About 10min by Grab from batam centre ferry terminal ![](https://a.travel-assets.com/ugc/hotel-reviews/c2ddd07c-5314-4ea8-9e40-84b75bceee90-1765515550282.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/d08e7dae-bd0d-46a6-8b34-5e0c6c1b44bd-1765515550500.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/2dcb79f8-d42c-42a5-83b4-8c43058fe07f-1765515550307.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/963e411f-af5b-4476-8188-4aaf766ae77b-1765515550644.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Poey Yin Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Kevin 6 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Clean room ##### Kevin Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Zy 7 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean and staff is courteous ##### Zy Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Xinyi 18 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Really near the ferry terminal, farther from the rest of town (which means peace and quiet). Short ride into the popular areas and malls. Amazing amazing amazing staff, that was the best part about this hotel! ##### Xinyi Stayed 3 nights in Sep 2025 ### 8/10 Good #### Wan Ka 11 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Business trip in Batam very comfortable hotel, staffs are friendly and helpful. However the gym close a bit early at 8pm. ##### Wan Ka Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Boon Cheong 9 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Very well designed, customer orientated hotel. ##### Boon Cheong Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Lee 22 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The stay was a pleasant one with friendly and helpful staffs. The room is clean and spacious. My family enjoy the stay. ##### Lee Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Khairunnisa 7 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Brand new hotel in Batam. Staff were helpful and friendly. Rooms were clean. Would be better if the pools were heated. ##### Khairunnisa Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Moe 6 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities Amazing brand nee stayed here from Canada and up to par with the brand ##### Moe Stayed 1 night in May 2025 ### 4/10 Poor #### Boon Cheong 12 Sept 2025 Liked: Cleanliness, property conditions & facilities Imposition of deposit when past few times don’t have. Room not ready. Soundproofing not good. ##### Boon Cheong Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Saaria 3 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 4 day young hotel.. brand new. Got it at promo price for a deluxe twin room. Will definitely come back for my next visit to Batam. Only thing didn't get to experience the massage and spa as they were short handed. Otherwise, everything is perfectly fine. ##### Saaria Stayed 1 night in May 2025 ### 10/10 Excellent #### Sophia 22 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Meeting expectations I generally prefer to stay at international chain hotels when I travel, as they offer a consistent standard of service and quality no matter where I am—and this hotel certainly lived up to those expectations. From the moment I stepped into the lobby, I was impressed by the stunning and thoughtfully designed interior. The décor is modern, tasteful, and exudes a sense of quiet luxury. The hotel is relatively new, and everything from the furnishings to the amenities feels fresh and well-maintained. My room was cosy and comfortable, with a great bed that ensured a restful night’s sleep. I appreciated the little touches—soft linens, ambient lighting, and a well-appointed bathroom. What truly made the stay outstanding, though, was the service. The staff here are genuinely warm, polite, and attentive. From the front desk to the restaurant team, everyone made me feel welcome and well taken care of. They were always ready to assist with a smile, which added a very personal touch to my stay. Breakfast was another highlight. The spread was extensive, with both local and international options, freshly prepared and beautifully presented. There was something for everyone—from hearty hot dishes to lighter, healthy choices. Overall, this hotel ticked all the right boxes for me. Excellent service, beautiful interiors, a comfortable room, and a generous breakfast—it’s everything I look for in a stay. I wouldn’t hesitate to return. ##### Sophia Stayed 2 nights in Jun 2025 ### 8/10 Good #### Priscilla 8 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Everything was perfect except that the swimming pool is a bit small so it look crowded. On the 1st night at around 11plus there was a power failure in our hotel room for multiple time, after waiting for abt 20 min, my husband & I wanted to go down to the lobby to check cos I tried to called the reception 2 to 3 times but no response. The lift is not working as the whole floor have no power at all not even the staff lift & the stair case door was only accessable on one side so not sure if we can exit on the lobby level or can we go back to our hotel room if we cannot exit, just when my husband have to go down the stairs the power came back. I immediately called the reception. The staff just comment that there was power unstable but the power tripped still continue. Then after a while only our room power is still down. My husband decide to go down to the reception to inform cos we are going to sleep but could not due to the power failuer incident. Finally the power was back & the hotel send their engineer to the room to verify but the power was fine by then.Both my husband & I could not went back to sleep after the incident. The buffet breakfast taste was nice & there are a wide variety of food. We really like everything of the hotel & understand it's still new, so there are still room for improvement. We will still come back to stay again. Thank you. ##### Priscilla Stayed 2 nights in Jun 2025 ### 8/10 Good #### Poh Kheng 20 Oct 2025 ##### Poh Kheng Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Nimas 13 Sept 2025 ##### Nimas Stayed 1 night in Sep 2025 ### 2/10 Terrible #### Boon Cheong 12 Sept 2025 ##### Boon Cheong Stayed 1 night in Aug 2025 ### 8/10 Good #### 子琦 24 Aug 2025 ##### 子琦 Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Jeslyn 1 Aug 2025 ##### Jeslyn Stayed 1 night in Jul 2025 ### 8/10 Good #### Saimon 13 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Saimon Stayed 1 night in Jul 2025 ### 10/10 Excellent #### JIHWAN 14 Jun 2025 ##### JIHWAN Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Moe 6 Jun 2025 ##### Moe Stayed 3 nights in May 2025 ## Expedia's Latest Trends ### Hotels > [Desa Di Bali Villas](https://www.expedia.co.uk/Kerobokan-Hotels-Desa-Di-Bali-Villas.h13365716.Hotel-Information) > > [La Cabane Bali](https://www.expedia.co.uk/Jimbaran-Hotels-La-Cabane-Bali.h35574446.Hotel-Information) > > [The Kayon Jungle Resort](https://www.expedia.co.uk/Payangan-Hotels-The-Kayon-Jungle-Resort-By-Pramana.h27273708.Hotel-Information) > > [Jumeirah Bali](https://www.expedia.co.uk/Pecatu-Hotels-Jumeirah-Bali.h41889460.Hotel-Information) > > [The Udaya Resorts and Spa](https://www.expedia.co.uk/Ubud-Hotels-The-Udaya-Resorts-And-Spa.h17447297.Hotel-Information) > > [The LUXE Ubud, a Boutique Hotel](https://www.expedia.co.uk/Ubud-Hotels-Luxe-Villas-Bali.h12280671.Hotel-Information) > > [Wilsons Retreat](https://www.expedia.co.uk/Gili-Trawangan-Hotels-Wilsons-Retreat.h18163906.Hotel-Information) > > [Katamaran Hotel & Resort Lombok](https://www.expedia.co.uk/Senggigi-Hotels-Katamaran-Hotel-Resort.h14654357.Hotel-Information) > > [Padma Resort Ubud](https://www.expedia.co.uk/Payangan-Hotels-Padma-Resort-Ubud.h11080109.Hotel-Information) > > [Alila Ubud. Bali](https://www.expedia.co.uk/Ubud-Hotels-Alila-Ubud-Bali.h69254.Hotel-Information) > > [NIHI Sumba - member Leading Hotels of the World](https://www.expedia.co.uk/Wanokaka-Hotels-Nihi-Sumba-Island.h17680731.Hotel-Information) > > [Pearl of Trawangan](https://www.expedia.co.uk/Gili-Trawangan-Hotels-Pearl-Of-Trawangan.h10989236.Hotel-Information) > > [The Sankara Suites & Villas ](https://www.expedia.co.uk/Ubud-Hotels-The-Sankara-Suites-Villas-By-Pramana.h24937125.Hotel-Information) > > [Kawi Resort A Spiritual Sanctuary to Escape](https://www.expedia.co.uk/Tampaksiring-Hotels-Kawi-Resort-By-Pramana.h14993471.Hotel-Information) > > [The Leaf Jimbaran](https://www.expedia.co.uk/Jimbaran-Hotels-The-Leaf-Jimbaran-Bali-Luxurious-Villa-Retreat.h12074558.Hotel-Information) > > [The Royal Purnama Luxury Villas - Adults Only](https://www.expedia.co.uk/Sukawati-Hotels-The-Royal-Purnama.h9805324.Hotel-Information) > > [Royal Pita Maha](https://www.expedia.co.uk/Ubud-Hotels-Royal-Pita-Maha.h1191392.Hotel-Information) > > [Ayung Resort Ubud](https://www.expedia.co.uk/Ubud-Hotels-Ayung-Resort-Ubud.h5984756.Hotel-Information) > > [Anantara Uluwatu Bali Resort](https://www.expedia.co.uk/Pecatu-Hotels-Anantara-Uluwatu-Bali-Resort.h4408051.Hotel-Information) > > [PinkCoco Uluwatu - Constant Surprises & for Cool Adults Only](https://www.expedia.co.uk/Pecatu-Hotels-PinkCoco-Bali.h4790082.Hotel-Information) > > [Mason Elephant Lodge](https://www.expedia.co.uk/Taro-Hotels-Mason-Elephant-Lodge.h2454938.Hotel-Information) > > [Cross Bali Breakers](https://www.expedia.co.uk/Jimbaran-Hotels-Cross-Bali-Breakers.h29285044.Hotel-Information) > > [Radisson Blu Bali Uluwatu](https://www.expedia.co.uk/Pecatu-Hotels-Radisson-Blu-Bali-Uluwatu.h20501231.Hotel-Information) > > [Holiday Resort Lombok](https://www.expedia.co.uk/Senggigi-Hotels-Holiday-Resort-Lombok.h570346.Hotel-Information) > > [Bawah Reserve](https://www.expedia.co.uk/Bawah-Island-Hotels-Bawah-Reserve-All-Inclusive.h35596144.Hotel-Information) > > [FuramaXclusive Resort & Villas, Ubud](https://www.expedia.co.uk/Mambal-Hotels-FuramaXclusive-Resort-Villas.h1773032.Hotel-Information) > > [Wapa di Ume Ubud](https://www.expedia.co.uk/Ubud-Hotels-Wapa-Di-Ume-Ubud.h1115431.Hotel-Information) > > [Renaissance Bali Uluwatu Resort & Spa](https://www.expedia.co.uk/Ungasan-Hotels-Renaissance-Bali-Uluwatu-Resort-Spa.h23295378.Hotel-Information) > > [Coco Cabana](https://www.expedia.co.uk/Gili-Trawangan-Hotels-Coco-Cabana.h24415782.Hotel-Information)