Title: Grand Lagoi Hotel Bintan Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Grand Lagoi Hotel Bintan Elegant beach hotel and outdoor pool ![Bar (on property)](https://images.trvl-media.com/lodging/11000000/10590000/10586700/10586667/f62000cb.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/11000000/10590000/10586700/10586667/43335eb0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area](https://images.trvl-media.com/lodging/11000000/10590000/10586700/10586667/cf99c873.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Executive Room | In-room safe, individually furnished, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/11000000/10590000/10586700/10586667/817f450f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from property](https://images.trvl-media.com/lodging/11000000/10590000/10586700/10586667/d58d8268.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Grand Lagoi Hotel Bintan combines family-friendly amenities with upscale comfort. Visitors can enjoy the outdoor pool, try archery, or explore on bicycles. Adults appreciate the spa services and rooftop terrace, while children have their own entertainment in the arcade/game room. 8.0 Very good ## Popular amenities - Bar - Pool - Gym - Parking included - Laundry - Housekeeping £90 includes taxes & fees 30 Nov - 1 Dec ## Room options ### Check availability for these dates Tonight [Nov 29 - Nov 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-29&endDate=2025-11-30&selected=10586667&PinnedHotelID=10586667&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-29&endDate=2025-11-30&selected=10586667&PinnedHotelID=10586667&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 30 - Dec 1](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=10586667&PinnedHotelID=10586667&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=10586667&PinnedHotelID=10586667&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 5 - Dec 7](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=10586667&PinnedHotelID=10586667&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=10586667&PinnedHotelID=10586667&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 12 - Dec 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=10586667&PinnedHotelID=10586667&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=10586667&PinnedHotelID=10586667&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 5 of 5 rooms ![Deluxe Double or Twin Room | In-room safe, individually furnished, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/11000000/10590000/10586700/10586667/530a734e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double or Twin Room ### Highlights Separate sitting area Soundproofed Individually furnished Air conditioning Connecting rooms available Free cots/infant beds LED TV Bathrobes - 398 sq ft - Lake view - Sleeps 3 - 1 Queen Bed OR 1 Single Bed ![Grand Double or Twin Room | In-room safe, individually furnished, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/11000000/10590000/10586700/10586667/363a85af.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Double or Twin Room 10.0 Exceptional 1 review ### Highlights Separate sitting area Soundproofed Individually furnished Air conditioning Connecting rooms available Free cots/infant beds LED TV Bathrobes - 506 sq ft - Lake view - Sleeps 3 - 1 Queen Bed OR 1 Single Bed ![Executive Room | In-room safe, individually furnished, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/11000000/10590000/10586700/10586667/817f450f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room ### Highlights Balcony Separate dining area Separate sitting area Soundproofed Individually furnished Air conditioning Connecting rooms available Free cots/infant beds - 1206 sq ft - Lake view - Sleeps 3 - 1 Queen Bed OR 1 Single Bed ![Premier Double or Twin Room (Deluxe) | In-room safe, individually furnished, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/11000000/10590000/10586700/10586667/8c950085.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Double or Twin Room (Deluxe) ### Highlights Balcony Separate sitting area Soundproofed Individually furnished Air conditioning Connecting rooms available Free cots/infant beds LED TV - 398 sq ft - Partial lake view - Sleeps 3 - 1 Queen Bed OR 1 Single Bed ![Family Suite | In-room safe, individually furnished, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/11000000/10590000/10586700/10586667/5996938e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite ### Highlights Balcony Separate dining area Separate sitting area Soundproofed Individually furnished Air conditioning Connecting rooms available Free cots/infant beds - 818 sq ft - 2 bedrooms - Partial lake view - Sleeps 5 - 1 King Bed and 1 Single Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FBintan-Hotels-Grand-Lagoi-Hotel-By-Nirwana-Gardens.h10586667.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FBintan-Hotels-Grand-Lagoi-Hotel-By-Nirwana-Gardens.h10586667.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C1.16900%2C104.35599&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=2Ojq6jPJy64kYekGUEl8PHDni0k=) Jalan Gurindam Duabelas, Plot 27-29, Sebong Lagoi, Pulau, Bintan, Bintan Island, 29155 #### What's nearby - Pulau Marawang - 7 min drive - 1.4 miles - Lagoi Bay Lake - 9 min drive - 2.6 miles - Plaza Lagoi - 12 min drive - 3.5 miles - Lagoi Bay Beach - 12 min drive - 3.5 miles - Bintan Lagoon Resort Golf Club - 18 min drive - 7.4 miles #### Restaurants - ‪Tipi Bar @ Anmon - ‬10 min drive - ‪Marine Cafe - ‬9 min drive - ‪Sugarbeats - ‬8 min drive - ‪Campus Rose - ‬10 min drive - ‪Warung Pak Lagoi - ‬8 min drive ## About this property ### Grand Lagoi Hotel Bintan Luxury family-friendly hotel near Lagoi Bay Beach Located close to Lagoi Bay Lake and Plaza Lagoi, Grand Lagoi Hotel Bintan provides a poolside bar, a corner/local shop and a rooftop terrace. Active travellers can enjoy amenities, such as cycling and archery, at this hotel. Treat yourself to a massage or other spa services. At the two on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and an arcade/games room. Other perks include: - An outdoor pool and a children's pool, along with sunloungers and pool umbrellas - Free self-parking - A free local area shuttle, bike hire and babysitting (surcharge) - Tour/ticket information, outdoor furniture and a 24-hour front desk Room features All 133 individually furnished rooms boast comforts, such as 24-hour room service and laptop-compatible safes, in addition to thoughtful touches, such as laptop-friendly workspaces and air conditioning. Other conveniences in all rooms include: - Rollaway/extra beds (surcharge) and free cots/infant beds - Bathrooms with separate baths/showers and free toiletries - 40-inch LED TVs with satellite channels - Wardrobes/cupboards, separate sitting areas and electric kettles ## Similar properties ![On the beach, white sand](https://images.trvl-media.com/lodging/101000000/100980000/100975900/100975890/d339c156.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Four Points By Sheraton Bintan, Lagoi Bay Bintan - Pool - Breakfast included - Spa - Kids pool 9.0 Wonderful 129 reviews £108 includes taxes & fees 2 Dec - 3 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=100975890&PinnedHotelID=100975890&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/2000000/1160000/1151900/1151840/2d2151f4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Homm Laguna Bintan Bintan - On private beach - Pool - Spa - Parking included 8.4 Very good 669 reviews £90 includes taxes & fees 7 Dec - 8 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=1151840&PinnedHotelID=1151840&HadPinnedHotel=true®ionId=-1&adults=2) ![Tent, 1 King Bed with Sofa bed, Pool View (Whirlpool) | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/18000000/17370000/17363800/17363755/e66a704d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Natra Bintan, a Tribute Portfolio Resort Bintan - Pool - Breakfast included - Spa - Waterslide 8.8 Excellent 425 reviews £108 includes taxes & fees 30 Nov - 1 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=17363755&PinnedHotelID=17363755&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/19000000/18790000/18781800/18781774/7670f365.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cassia Bintan, part of Banyan Group Bintan - Pool - Kitchen - Parking included - Free WiFi 8.8 Excellent 234 reviews £83 includes taxes & fees 9 Dec - 10 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-09&endDate=2025-12-10&selected=18781774&PinnedHotelID=18781774&HadPinnedHotel=true®ionId=-1&adults=2) ![5 restaurants, breakfast, lunch, dinner served; seafood ](https://images.trvl-media.com/lodging/2000000/1420000/1418300/1418228/61b2b883.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Nirwana Resort Hotel Bintan - Pool - Spa - Kids pool - Waterslide 7.8 Good 960 reviews £88 includes taxes & fees 30 Nov - 1 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=1418228&PinnedHotelID=1418228&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, open 7:00 AM to 8:00 AM, pool umbrellas](https://images.trvl-media.com/lodging/107000000/106130000/106120100/106120024/7a628cb9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Resort Bintan Lagoi Beach by IHG Bintan - Pool - Breakfast included - Spa - Parking included 9.0 Wonderful 18 reviews £109 includes taxes & fees 4 Dec - 5 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-04&endDate=2025-12-05&selected=106120024&PinnedHotelID=106120024&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/10000000/9630000/9624500/9624413/77d1652e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Banyu Biru Villa Bintan - On private beach - Pool - Breakfast included - Spa 8.6 Excellent 26 reviews £229 includes taxes & fees 5 Dec - 6 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-06&selected=9624413&PinnedHotelID=9624413&HadPinnedHotel=true®ionId=-1&adults=2) ![Property amenity](https://images.trvl-media.com/lodging/1000000/30000/28500/28481/92ea39ee.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Banyan Tree Bintan Bintan - On private beach - Pool - Spa - Free WiFi 9.0 Wonderful 464 reviews £302 includes taxes & fees 16 Dec - 17 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=28481&PinnedHotelID=28481&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/37000000/36070000/36066500/36066447/8203f0f0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The ANMON Resort Bintan- Glamping Bintan - Pool - Spa - Waterslide - Parking included 9.0 Wonderful 169 reviews £102 includes taxes & fees 30 Nov - 1 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=36066447&PinnedHotelID=36066447&HadPinnedHotel=true®ionId=-1&adults=2) ![Premier Suite (Villa) | Private pool](https://images.trvl-media.com/lodging/17000000/16620000/16611900/16611879/505a9a6d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kamuela Villas Lagoi Bay Bintan Bintan - Pool - Parking included - Free WiFi - Restaurant 8.2 Very good 118 reviews £85 includes taxes & fees 30 Nov - 1 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=16611879&PinnedHotelID=16611879&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free offsite parking - Free area shuttle - Free ferry terminal shuttle - Free self parking on site ### Food and drink - 2 restaurants - A bar/lounge - A poolside bar - Snack bar/deli ### Restaurants on site - Bar7 Rooftop Bar & Grill - Grand Cafe ### Things to do - Arcade/game room - Archery - Bicycle rentals - Billiards/pool table - Children's club - Children's pool - Gym - Karaoke - Outdoor pool - Outdoor pool (guest access) ### Family friendly - Arcade/game room - Babysitting (surcharge) - Children's club (surcharge) - Children's pool - Free area shuttle - Grocery/convenience store - In-room cot - Laundry facilities - Outdoor pool - Rollaway/extra bed (surcharge) - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Grocery/convenience store - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance - Wedding services ### Business services - 3 meeting rooms ### Outdoors - Garden - On a lake - Outdoor furniture - Picnic area - Pool loungers - Pool umbrellas - Rooftop terrace ### Spa - Massage - Spa services ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Doorbell and phone notification - Lift (90 centimetre wide door) - Visual doorbell notification - Well-lit path to entrance - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible path to lift - Wheelchair-accessible restaurant - Wheelchair-width doorways (89 centimetre wide) ### More - 1 building - 7 floors - Built in 2015 - Reception hall - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Free cot - Rollaway/extra bed (surcharge) ### Bathroom - Dressing gowns - Free toiletries - Hair dryer - Private bathroom - Separate bathtub and shower - Shampoo - Slippers - Soap - Toilet paper - Toothbrush and toothpaste - Towels provided ### Entertainment - 40-inch LED TV with satellite channels ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle - Free bottled water ### More - Access via exterior corridors - Air conditioning - Connecting rooms available - Desk chair - Individual furnishings - Laptop workspace - Laptop-compatible safe - Phone - Separate sitting area - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 11:00 PM Minimum check-in age - 17 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the ferry terminal; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools Guests arriving via Bandar Bintan Telani (BBT) ferry receive return transfer shuttle service at scheduled times. ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for IDR 650000 per night. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Rollaway bed fee: IDR 650000 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards; cash is not accepted Safety features at this property include a smoke detector This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Guests have access to the pool and beach facilities at a nearby partner property. Shuttle service is provided. Property Registration Number 9120208501841 If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property ### Property is also known as Swiss-Belhotel Lagoi Bay Bintan Hotel Swiss-Belhotel Lagoi Bay Bintan Grand Lagoi Hotel Nirwana Gardens Bintan Village Resort Grand Grand Lagoi Hotel Nirwana Gardens Grand Lagoi Nirwana Gardens Bintan Grand Lagoi Nirwana Gardens Grand Lagoi Village Village Resort Grand Lagoi Grand Lagoi Hotel By Willson Grand Lagoi Hotel Bintan Hotel Grand Lagoi Hotel Bintan Bintan Grand Lagoi Hotel by Nirwana Gardens Grand Lagoi Hotel Bintan Hotel Bintan ## Frequently asked questions ### Does Grand Lagoi Hotel Bintan have a pool? > Yes, this property has an outdoor pool and a children's pool. ### How much does it cost to stay at Grand Lagoi Hotel Bintan? > As of 29 Nov 2025, prices found for a 1-night stay for 2 adults at Grand Lagoi Hotel Bintan on 30 Nov 2025 start from £89.77, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Bintan-Hotels-Grand-Lagoi-Hotel-By-Nirwana-Gardens.h10586667.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Grand Lagoi Hotel Bintan pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Grand Lagoi Hotel Bintan? > Self-parking is free at this property; nearby parking is also free. ### What time is check-in at Grand Lagoi Hotel Bintan? > Check-in start time: 3:00 PM; check-in end time: 11:00 PM. After-hours check-in is not available. ### What time is check-out at Grand Lagoi Hotel Bintan? > Checkout is at noon. ### Where is Grand Lagoi Hotel Bintan located? > This family-friendly Bintan hotel is located by the ocean, within 3 mi (5 km) of Lagoi Bay Lake, Plaza Lagoi and Lagoi Bay Beach. Ria Bintan Golf Club and Chinese Temple are also within 20 mi (32 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Grand Lagoi Hotel Bintan Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.6 Cleanliness ### 6.6 Location ### 8.8 Staff & service ### 7.8 Eco-friendliness ### 8.2 Property conditions & facilities 10 - Excellent 45 8 - Good 85 6 - Okay 30 4 - Poor 7 2 - Terrible 3 ### 10/10 Excellent #### Bharat 24 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Cycling trip Second stay for cycling, Afriadi organising the logistics along with Ade are good team and solution providers at the lobby. The breakfast open at 4 am was appreciated and the breakfast team was very friendly. ##### Bharat Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Yu Hsuan 11 Dec 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean and convenient ##### Yu Hsuan ### 10/10 Excellent #### Bharat 1 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The staff at the ferry terminal pick up and concierge are very helpful. I don’t remember all the names but Ode helped us with the bags while we cycled to the hotel. Food wise Indonesian food is great and breakfast choices are many. View from the pool is amazing. ![](https://a.travel-assets.com/ugc/hotel-reviews/A4E02693E0B8D8DE51C75B7955DF7019AC288D6A1738450959831.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Bharat Stayed 2 nights in Jan 2025 ### 6/10 Okay #### Samarth 27 Jan 2023 Liked: Cleanliness The property was clean and huge located in an isolated place far away from all the happening places The internet was disruptive though food was not that great ##### Samarth Stayed 1 night in Jan 2023 ### 6/10 Okay #### Bharat 7 Jul 2023 Liked: Cleanliness Disliked: Property conditions & facilities The stay was ok, too noise many a times. Breakfast options are limited. Not much options of dining nearby. ##### Bharat Stayed 1 night in Jul 2023 ### 4/10 Poor #### Tracey 7 Feb 2025 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities The staff are nice and friendly… however hot water not working first night, then next consecutive 3 nights Air Conditioning stopped working. Overcharged initially when checked in. Booked for family of 4, to be told at check in no bed for 4th person - additional charge required however they had breakfast included….. ##### Tracey Stayed 4 nights in Jan 2025 ### 8/10 Good #### Ai Feng 25 Jan 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice break at Bintan Big Room size and comfortable bed. Breakfast provided. Air Con is very cold. After adjusting fan speed and increasing the temperature did not help. Stayed for a night so did not raise it to management for assistance Prefer to have soft fabric bedroom slipper instead of hard rubber ones. ##### Ai Feng Stayed 1 night in Jan 2023 ### 6/10 Okay #### SSI 2 Jan 2023 Liked: Cleanliness, staff & service Water Heater issues on arrival, room request asking for a queen bed but given 2 single beds. ##### SSI Stayed 2 nights in Dec 2022 ### 8/10 Good #### Eric 29 Jan 2023 Liked: Staff & service The roof top restaurant was closed for event for the 2 days of my stay , rather disppointed ! The housekeeper did not sweep the floor after make up room , can see dirt all around . Never provide a connecting room for us say is fully book but during the 2 days I hardly see more than 10 paxs . ##### Eric Stayed 2 nights in Jan 2023 ### 6/10 Okay #### Sirsendu 10 Apr 2023 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Ordinary stay for a 4-star hotel The hotel looked novice in their approach specially for booking. After booking with the credit card details, they kept on asking me for the card to charge me. This was ridiculous. Second, wi-fi signal was pathetic and moreover they limited it to only 2 device per room. People travelling with kids need to take note of this, whether you want or sacrifice the wi-fi for the kids. Third, breakfast buffet was very minimal and difficult to make choices out of the limited options. ##### Sirsendu Stayed 2 nights in Apr 2023 ### 8/10 Good #### Marliny 15 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nil ##### Marliny Stayed 2 nights in Feb 2024 ### 6/10 Okay #### Kanika 8 May 2022 Liked: Cleanliness, staff & service There is no spa at the hotel. Incorrect information given on Expedia. Also food choices are very limited at the restaurant. ##### Kanika Stayed 2 nights in May 2022 ### 8/10 Good #### ABHalim 19 Dec 2019 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities We had a good rooms with negligible faults. Might consider to return if coming to Bintan ##### ABHalim Stayed 2 nights in Dec 2019 ### 8/10 Good #### Verified traveller 16 Dec 2019 Liked: Cleanliness, staff & service The fitness studio was small and the machines are not very stable. Otherwise, the entertainment room was a nice place to enjoy your spare time in. The hotel room was cozy and I really love it! ##### Verified traveller Stayed 2 nights in Dec 2019 ### 8/10 Good #### Verified traveller 1 Oct 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good stay with few glutches We booked a twin room with extra bedding. Oberall the stay was good. The room and linen were clean. Few issues we faced: 1. Not many things to do around the hotel 2. Breakfast options were not too great 3. There is a free shuttle to Nirvana resort which we took but the return shuttle the staff never came and eventually we were stranded at the resort. Thankfully Nirvana resort's staff dropped us back for free ( This was the biggest let down in the overall stay). ##### Verified traveller Stayed 2 nights in Sep 2019 ### 6/10 Okay #### Alvin, Singapore 11 Jun 2019 Liked: Cleanliness, staff & service #### Disappointing. Booked a smoking room on hotels.com only to check in with hotel saying all rooms are non smoking. Balcony wasn't furnished and not ideal for smoking too when it is pouring. Free wifi is horrid. Best joke, bottle openers are not available and must call housekeeping whenever you needed a bottle opened. Last time here. ##### Alvin Stayed 4 nights in Jun 2019 ### 8/10 Good #### Verified traveller 28 May 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean and new. However, the surrounding is very undeveloped and secluded. ##### Verified traveller Stayed 4 nights in May 2019 ### 8/10 Good #### Verified traveller 26 May 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities location good, options close for food and beverage ##### Verified traveller Stayed 1 night in May 2019 ### 8/10 Good #### J. 12 Mar 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Spend more days so that you may able to explore there sister hotel. Spa is good and everywhere and there is free 2 way trip, better enjoy it on daytime. ##### J. Stayed 1 night in Mar 2019 ### 10/10 Excellent #### Lilian 30 Jan 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Nice and relatively new hotel with grand lobby, comfortable room also if you intend to just chill in room. Hotel itself did not have much facilities. It was a short walk to the beach; and not much arnd also. Plaza Lagoi beside has only a few eateries and a couple shops. We requested for massage which was a 10min drive out offsite. Not a resort feeling unlike others in Bintan. Overall the whole experience at hotel itself was great, staff were very friendly and helpful and contacted us for transport arrangement before the trip! ##### Lilian Stayed 2 nights in Jan 2019 ### 10/10 Excellent #### ABHIJIT 23 Dec 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great hotel with good staff. Very good rooms with balcony. Breakfast was good. Shuttle bus to Nirvana gardens resort and you can avail all facilities of Nirwana group. Lake and beach nearby. Would stay again. ##### ABHIJIT Stayed 2 nights in Dec 2018 ### 10/10 Excellent #### Oscar 13 Dec 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Trevligt hotell Ett mysigt och lugnt hotell med väldigt trevlig personal ##### Oscar Stayed 2 nights in Dec 2018 ### 10/10 Excellent #### Monica, Singapore 1 Oct 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice hotel within 5 minutes walk to beach My friend and I enjoyed our stay at Grand Lagoi. Surrounding environment very relaxing and staff so polite. Walking to the beach was about less than 5 minutes and the sand is so fine and clean. Sea was lovely clear water and calm. . ##### Monica Stayed 2 nights in Sep 2018 ### 4/10 Poor #### jeffrey 26 Jun 2018 Liked: Staff & service, property conditions & facilities, room comfort #### Not your kind of staycation. Nothing much to do. Everything there is mostly overpriced. Breakfast buffet choices are limited and their lagoi plaza are mostly empty. Paid for the beach view I guess. Wouldn't wanna go there again. ##### jeffrey Stayed 2 nights in Jun 2018 ### 6/10 Okay #### TANG 25 Jun 2018 #### Its a decent hotel, but nothing amazing. Will not The good thing about the hotel is the shuttle service from the ferry and being near the lake and beach. The infinity pool is nice, but is quite small, and will not be comfortable accommodating more than 15 ppl. The hotel overcharges for the mangrove tour as well. Toilet bowl was making leaking noises through the night. And one of our showerheads didnt work too. The garden view is just some brown grass. The breakfast is crazy expensive for 1 additional person!! 300,000 rupiah thats 30sgd. It is definitely not worth it. ##### TANG Stayed 2 nights in Jun 2018 ## Expedia's Latest Trends ### Hotels > [HiltonHotels Hotels in Cotswold](https://www.expedia.co.uk/Cotswold-Charlotte-Hotels-Hilton-Hotels.0-n92802-0--bHiltonHotels.Travel-Guide-Filter-Hotels) > > [Caprice Isabel Aparthotel](https://www.expedia.co.uk/Son-Servera-Hotels-Aparthotel-Ferrer-Isabel.h14582416.Hotel-Information) > > [HiltonHotels Hotels in Ghent](https://www.expedia.co.uk/Ghent-Hotels-Hilton-Hotels.0-0-d7490--bHiltonHotels.Travel-Guide-Filter-Hotels) > > [Hotels in Clontarf](https://www.expedia.co.uk/Clontarf-Dublin-Hotels.0-n179044-0.Travel-Guide-Filter-Hotels) > > [Hotels in South Dakota](https://www.expedia.co.uk/Destinations-In-South-Dakota.d243.Hotel-Destinations) > > [Hotels in Ollerton](https://www.expedia.co.uk/Ollerton-Hotels.d6341489.Travel-Guide-Hotels) > > [Barceló Carmen Granada Hotel](https://www.expedia.co.uk/Granada-Hotels-Barcelo-Carmen-Granada-Hotel.h573532.Hotel-Information) > > [Hotels in Las Palmas de Gran Canaria](https://www.expedia.co.uk/Las-Palmas-De-Gran-Canaria-Hotels.d2117.Travel-Guide-Hotels) > > [Albright Hussey Manor](https://www.expedia.co.uk/Shrewsbury-Hotels-Albright-Hussey-Manor.h901027.Hotel-Information) > > [Doryssa Seaside Resort](https://www.expedia.co.uk/Samos-Hotels-Doryssa-Seaside-Resort.h583244.Hotel-Information) > > [Spa Hotels in Penrith](https://www.expedia.co.uk/Penrith-Hotels-Spa-Hotels.0-0-d5654-tSpaHotels.Travel-Guide-Filter-Hotels) > > [Hotels with Entertainment in Blackpool](https://www.expedia.co.uk/Blackpool-Hotels-Hotel-With-Entertainment.0-0-d619-thotelwithentertainment.Travel-Guide-Filter-Hotels) > > [Hotels in Greenock](https://www.expedia.co.uk/Greenock-Hotels.d182775.Travel-Guide-Hotels) > > [Hotels with Early Check-in in Canary Wharf](https://www.expedia.co.uk/Canary-Wharf-London-Hotels-Hotel-With-Early-Check-In.0-n179523-0-thotelwithearlycheckin.Travel-Guide-Filter-Hotels) > > [Hotel 101 - Manila](https://www.expedia.co.uk/Manila-Hotels-Hotel-101-Manila.h13343622.Hotel-Information) ### Flights > [Flights from Manchester (MAN) to Saint-Louis (BSL)](https://www.expedia.co.uk/lp/flights/man/bsl/manchester-to-basel) > > [Flights from Palma de Mallorca (PMI) to Cardiff (CWL)](https://www.expedia.co.uk/lp/flights/pmi/cwl/palma-de-mallorca-to-cardiff) > > [Flights from Marseille (MRS) to Gatwick (LGW)](https://www.expedia.co.uk/lp/flights/mrs/lgw/marseille-to-london) > > [Flights from London (LCY) to Cork (ORK)](https://www.expedia.co.uk/lp/flights/lcy/ork/london-to-cork) ### Cars > [Car hire in Upminster](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Upminster.d553248623255255820.Car-Hire-Guide) > > [Car hire in Cumbernauld](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Cumbernauld.d6130006.Car-Hire-Guide) ### Activities > [Things to do in Urmston](https://www.expedia.co.uk/Things-To-Do-In-Urmston.d6004297.Travel-Guide-Activities) > > [Things to do in Tinos Island](https://www.expedia.co.uk/Things-To-Do-In-Tinos-Island.d6143170.Travel-Guide-Activities) ### Packages > [Widnes Market](https://www.expedia.co.uk/Widnes-Market-Liverpool.d553248621532492570.Attraction) ### General > [Visit Flookburgh](https://www.expedia.co.uk/Flookburgh.dx6361587) > > [Visit Paralimni](https://www.expedia.co.uk/Paralimni.dx180436) > > [Visit Traun](https://www.expedia.co.uk/Traun.dx6197933)