Search Business Hotels in Riau Archipelago

"It’s a decent place to stay for the price. It’s an older property that has been recently renovated, but there are issues. Water from shower and bath puddles where it shouldn’t because the surfaces are uneven. Shower door was very difficult to open and shut and was noisy. But the suite I had was spacious and reasonably clean."

"Yes"

"Food was fantastic."

"Nice place for a quick getaway"

"Faultless! Incredible facilities and location. Beautiful hotel grounds as well as the interiors. Wonderfully clean room, friendly staff and spectacular setting"

"Just returned from a 3 night stay at Banyan Tree with my husband and two kids, aged 10 and 9. We travel a lot and I can definitely say this is the most beautiful place we have ever stayed! We absolutely loved it from the second we arrived on the Island. We had booked here as a relaxing few days following a week in Singapore and it was the perfect choice! Our 2 bedroom, ocean view villa with pool was stunning. Took our breath away as soon as we walked in. The whole resort is spotless and the staff are all wonderful, can’t do enough to help you. There's a small kitchen with a fridge and sink. You can’t cook there but we had asked for a microwave as my husband likes to make porridge in the morning which helpfully, was there when we arrived. The buffet breakfast is good, with lots of options. There’s several restaurant choices for eating and all were excellent. With kids, we loved the Xana beach bar which we didn’t need to book. Cocktails were great there too. The pools are lovely, the beach is breathtaking. We also tried the jet skiing which was good fun. Evenings are chilled, there’s a DJ at the beach bar who will do a request if you ask nicely. I would 100% recommend and if I’m ever back in that part of the world would definitely go back. "

"Pool was very well maintained and clean. Saltwater lagoon was an interesting feature as well."

"Wifi was not stable and signal kept dropping. Frustrating and took time to reply to my emails. Room was quite dated and please do not believe the pictures on the website. The toilet tiles were stained and heavy black build up between the grouting. I choose a non smoking room, but clearly there were other rooms smoking on the same floor. Better hotel rooms in the city at that price point. "

"The room was dirty and neglected, chair on veranda broke when I sat in it, doors did not close properly so mosquito and large red ants came in at night, bathroom had electricity plug next to shower so not safe to use, kitchen did not have utensils to cook a meal. Check in was 3 not 2 as on confirmation. Receptionists were dismissive and unhelpful, breakfast was of poor quality and lacking in choice, fresh coffee had to be paid for at breakfast it was not included as told at check in. The hot tub was filthy and unusable, the large swimming pool had exposed wires in it and the smaller one had chairs floating in it and was full of sand and debris.The resort in general was dirty, tired and had rubbish everywhere. Room service food was constantly over an hour late and stone cold when arrived. We ended up leaving a day early and would have left the day after arrival if I could have booked our next hotel earlier!!! "