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The Residence Bintan

Photo gallery for The Residence Bintan

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Private beach
Private beach
Private beach
Outdoor pool

Overview of The Residence Bintan

The Residence Bintan

5.0 star property

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • On private beach
  • Pool
  • Free WiFi
  • Parking included
  • Free airport shuttle
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
Kampung Galang Batang, Gunung Kijang, Kijang. Kepulauan Riau. Indonesia, Bintan, Kijang, 29153

Explore the area

  • Popular LocationTrikora Beach31 min drive
  • AirportTanjung Pinang (TNJ)42 min drive
  • Popular LocationSanta Maria Cave53 min drive
  • Popular LocationSnake River Temple70 min drive

Choose dates to view prices

About this area

Bintan

Located in Bintan, The Residence Bintan is on a private beach. Local points of interest include Trikora Beach and Santa Maria Cave.
Visit our Bintan travel guideOpens in a new window
Map

What's nearby

  • Trikora Beach - 31 min drive
  • Santa Maria Cave - 53 min drive
  • Banyan Tree Temple - 55 min drive
  • Snake River Temple - 70 min drive
  • Tanjung Pinang Ferry Terminal - 72 min drive

About this property

The Residence Bintan

Hotel with private beach and full-service spa
Catch some rays on The Residence Bintan's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants.
The Residence Bintan offers 127 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Beds feature premium bedding. Flat-screen televisions come with premium cable channels.

Bathrooms include a combined bath/shower unit, slippers and complimentary toiletries. This Bintan hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

A private beach and complimentary bicycles are featured at the hotel. An outdoor pool and a children's pool are on site. Other recreational amenities include a steam room and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, The Residence Spa. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a steam room.

The spa is open daily.

Languages spoken

Chinese (Mandarin), English, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free 24-hour return airport shuttle
  • Local area shuttle (surcharge) up to 25 kilometers
  • Free ferry terminal shuttle
  • Shopping centre shuttle (surcharge)

Food and drink

  • 2 restaurants
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • Archery
  • Children's pool
  • Fitness centre
  • Free bike hire
  • Full-service spa
  • Hiking/biking trails
  • Outdoor pool
  • Playground
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Supervised childcare (surcharge)

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business centre
  • A meeting room

Outdoors

  • Garden
  • Picnic area
  • Private beachfront location
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Couples dining
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Ceiling fan
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bath combination

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Desk
  • Electrical adapters/chargers
  • Guidebooks/recommendations
  • Laptop-compatible safe
  • Mobile key entry
  • Restaurant dining guide
  • Slippers
  • Turndown service
  • Window screens

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5 star
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Guest rating 4.5+
Guest rating 4.5+
Hotel
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Business-friendly
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Parking included
Parking included

Policies

Check-in

Check-in from 3 PM - 9 PM
Minimum check-in age - 16

Check-out

Check-out before noon

Special check-in instructions

Guests must transfer via shuttle to the property; guests must contact the property at least 48 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the ferry terminal; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
This property provides ferry terminal pickup service. Guests must contact the property at least 48 hours in advance of arrival to request pickup.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: IDR 1000000.0 per night
  • New Year's Eve (31 December) Gala Dinner per adult: IDR 1750000
  • New Year's Eve (31 December) Gala Dinner per child: IDR 850000 (up to 11 years old)

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 6:00 PM
Up to 2 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
No pets and no service animals are allowed at this property
A car is required for transport to and from this property

Property is also known as

Residence Bintan Hotel
Residence Bintan
The Residence Bintan Hotel
The Residence Bintan Bintan
The Residence Bintan Hotel Bintan

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 194 out of 287 reviews
5 - Excellent 68%
Rating 4 - Good. 74 out of 287 reviews
4 - Good 26%
Rating 3 - Okay. 9 out of 287 reviews
3 - Okay 3%
Rating 2 - Poor. 8 out of 287 reviews
2 - Poor 3%
Rating 1 - Terrible. 2 out of 287 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.7/5

Staff & service

4.4/5

Amenities

4.6/5

Property conditions & facilities

5.0/5

Eco-friendliness
Write a review

5/5 Excellent

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not crowded!
Stayed 2 nights in May 2022

5/5 Excellent

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay would love to stay again
Stayed 2 nights in Mar 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding Resort !
This is our second trip to the resort and we are planning another trip soon. This one our favourite resort in Asia. The services was outstanding, the vila really calms you down and the scenery was beautiful! Well done to all the staff of the resort we will see you soon!
Stayed 2 nights in Mar 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BEST Place in Bintan!
AMAZING resort. Loved the details from room, facilities, yoga (even all the mats were lululemon), spa, massage and even the buffet at Saturday night (lightings were like Wedding)!
Stayed 1 night in Mar 2020