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"First would like to say. We checked into a beautifully finished room. The room itself was excellent but the view was not so good. I asked at the reception desk and had a very nice understanding interaction with the lady in charge. We were offered alternative rooms with amazing views, it was explained that these rooms were not yet refurbished but were available and if we found them preferable we could choose . We chose a room with a great view, very happy with the room even before its refurbished yes it wasnt perfect but this was explained the view was worth it and would love the same room after the refurbishment is finished as the fit and finish of the original room was very good quality. All staff were exellent and always willing to help. Great place . Highly recommend."

"The room was very comfortable and the staff very friendly . Breakfast was good but the evening meals ( both pizza and the main restaurant were disappointing and a bit expensive for what we got ) . Also the water temperature for the bath in our room was not hot enough - the shower was OK but not for a bath ."

"I experienced some discomforts, the toilet roll holder fell from the wall,the hot tap knob for the shower broke off in my hand and the shower connections were leaking badly,the overall cleanliness of the carpets and floors was very poor ,and it looked like they hadn't been vacuumed or mopped for a long time, and many stains were visible on the floors,the heating system was faulty in my room and was not adjustable, it was often too hot, I had to open windows to regulate temperature,in general the room was grubby, though the bed linen,towels, and tea coffee provisions was good."

"Lovely staff and a quiet room with a beautiful view. Close to hiking trails and the N York Moors. We would definitely come back here."

"Booked 2 rooms both not very clean, Need a good scrub"

"The hotel was clean with friendly and helpful staff. The rooms are dated but have everything you need for the price. Breakfast was very good yoghurt, fruit, seeds etc and a full English. Spa area dated and could do with some updating but great small pool, jacuzzi, steam room, sauna and ice cave. Will stay there again."

"Great stay as a solo traveller. The room was lovely and just the right size, well-equipped and with a beautiful sea view. The food was good with plenty of choice and the evening entertainment was a highlight. I checked in online beforehand but still had to queue for quite a while on arrival, which could have been better organised. Overall though, a brilliant first stay and I’d return."

"We liked everything about the hotel except the view from room window was direct into the very close flats opposite side of road which included a guy that had a hammock in bay window day+nite for 2days staring into ours hence blind needed to be down most of time."

"What a gem of a find! Great place and superb staff who seem to have thought of everything! Exceptionally clean rooms with attention to detail and brilliantly friendly staff where nothing is too much trouble.We’ll definitely be back!"