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"Excellent breakfast, many options to choose from."

"The reception staff who greeted us (two young men) were the most friendly, polite and efficient you could ever wish for - a credit to your hotel."

"We had a beautiful room, it was quiet and the staff were exceptionally pleasant and professional."

"Everything was great. Only negative - second elevator never worked which made for some long waits."

"We really enjoyed our one night stay here. the staff were all very helpful and friendly. Breakfast was very good. The room was beautiful. we managed to park at the hotel for £10 which was great. The hotel itself is really lovely and when we are looking to stay in the area again, I will definitely look to come back. "

"Really lovely property. Enjoyed our stay very much. Staff was lovely, restaurant The Elders was superb. Our bathroom while very nice was showing its age with some of the caulking and the glass shower divider was loose so let some water spill out. Just a bit more attention to detail and the cleaning would have been 5 stars. I would return. Thank you for a lovely stay. "

"Great welcome as usual. Makes holiday more relaxing especially when you have twilight checkin and get rid of cases night before.comfy beds and it seems like soundproof rooms"

"We had a wonderful experience at the Gainsborough Bath Spa hotel during a short visit to town. The staff is very friendly and helpful. We had a couples massage during our stay and the spa in the hotel is top notch. The room was gorgeous with high ceilings and a nice separation of spaces. The nightly turndown service was unexpected and appreciated. We pretty much loved everything about this place!"

"Excellent option for a business stay and when sightseeing. The customer service is brilliant. Thank you "