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"Lovely hotel well placed for the city centre. Very walkable and parking close by. Lovely staff and great pool and spa "

"Staff was lovely and room was clean. Very convenient for a morning am early flight"

"Staff, room, bed, shower all really good. Breakfast v average but included within standard cost. Good value and great location. "

"Overall our stay was pleasant. The room and hotel itself is beautiful. Our issue came with the food. We wanted some food at about 9:15pm sent to our room and all that was available were tiny sandwiches which were not substantial. I have stayed at many 5 star hotels that offer far greater choice and variety with room service, especially when it’s at a relatively normal hour. We had high hopes for the breakfast but unfortunately was underwhelming for a whopping £30 per person I was expecting a lot more choice. The flavours and offerings for a 5 star hotel were sub par. The eggs benedict felt like it was made at a 2 star hotel. I would say that also waiting about 20 mins for each dish was far too long. It looks like the hotel is lacking a proper breakfast buffet reminiscent of what you would expect at a luxury hotel. It’s safe to say although the hotel is beautiful I will not be staying again although the spa and massages we had were lovely."

"The room was very nice and clean. I loved the hot breakfast option. I stayed only one night and it was a great choice. "

"Property a little tired but very clean and staff are very nice. Rooms functional we were upgraded to a beautiful view, only complaint the hearing was in a timer and the room was very cold. They gave us an electric heater which took the chill off. "

"Basic and easy for last minute stay as our train back to London was too late. Very basic but clean. Warning that windows don’t open. We paid “extra for window” that doesn’t even open. "

"Stayed on a Saturday evening and arrived before check in time. A wedding was in progress and although we had been warned that might happen we felt as if the wedding had taken over the whole of the ground floor and there was no where really for us to sit for a drink without feeling we were gate crashing the wedding. When we checked in the staff were lovely. They explained all the facilities and booked a time for swimming for us and sorted a small issue with the room immediately. We booked a time for dinner in the restaurant for later in the evening. After we unpacked we had a wonderfully relaxing swim/ sauna/ steam. Again the staff were lovely, there were towels provided and the offer of more if we required. The health suite facilities were very clean and the gym was extensive. Dinner was good and the menu had lots of options. Our room was good, clean and spacious and as it was on the third floor and we heard nothing from the party downstairs and even though the hotel is very near the M5 we didn’t hear any traffic noise so we slept very well. "

"Staff were extremely friendly and very helpful. Great location of Bath city centre, just a short walk. We had no problems parking onsite."