We had a great time! The resort is beautiful!
The resort was beautiful, the staff was super nice. Our only complaint were the linens. All of them were stained and didn't look clean, sometimes our sheets looked used and that was very disappointing. They also knew we were a group of four and they kept leaving only two sets of towels so everyday we had to request two more and it was always a 30 min wait with multiple calls to the front desk. Overall we were very happy, the food, the staff, the atmosphere was excellent.
Comment from Hotel Management
07-Jun-2017 by Sandy Pfeil, Hotel Management
Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló hotel and are delighted to read that we were able to match your holiday expectations.
In Barceló we strongly believe that there is always room for improvement and your comments will assist our team in their continuous efforts aimed at meeting our guests' expectations, therefore we greatly appreciate the time you took out of your day to share your constructive critics
Thank you again for making us your choice hotel on this occasion, we look forward to serving you again in the near future.