Service was not great until tipping was involved. What was booked was not received. There was a bait and switch on alcohol. The entire stay was definitely not more than about a 3.8. The resort was large and there were numerous things to do at the resort.
Comment from Hotel Management
23-Sep-2016 by Sandy Pfeil-Hotel Director, Hotel Management
Dear Guest, We would like to thank you for taking Barceló Bavaro Beach for your vacations and for sharing your comments in this community. We want you to know, that your opinion is very important and valuable to us. For this reason, your comments are taken with special consideration as they help us identifying our improvement areas, giving us the opportunity to correct them, and thus achieve to offer our guests a service of the highest quality. We hope to have you again in our property so we can have the opportunity to change your impressions about us. Warm Regards, Sandy Pfeil Director.