Title: Moon Paradise Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=180137&destination=Puerto+Morelos%2C+Quintana+Roo%2C+Mexico&selected=102761734&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Aparthotel # Moon Paradise ## Photo gallery for Moon Paradise ![Rooftop terrace - Moon Paradise (Puerto Morelos)](https://images.trvl-media.com/lodging/103000000/102770000/102761800/102761734/5b3bf671.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Rooftop terrace - Moon Paradise (Puerto Morelos)](https://images.trvl-media.com/lodging/103000000/102770000/102761800/102761734/a694d54b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Panoramic Suite | Terrace/patio - Moon Paradise (Puerto Morelos)](https://images.trvl-media.com/lodging/103000000/102770000/102761800/102761734/dba17b0f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Rooftop terrace - Moon Paradise (Puerto Morelos)](https://images.trvl-media.com/lodging/103000000/102770000/102761800/102761734/e7f7faac.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium Studio Suite, Sea View, Tower | Premium bedding, down duvets, in-room safe, free WiFi - Moon Paradise (Puerto Morelos)](https://images.trvl-media.com/lodging/103000000/102770000/102761800/102761734/452d057f.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Prices - Amenities - Policies Moon Paradise provides a peaceful retreat with its outdoor pool and rooftop terrace. Guests can stay connected with in-room WiFi while enjoying the convenience of charcoal grills for outdoor cooking. Self parking makes exploration of the surrounding area easy and stress-free. ## Reviews 6.8 ## Popular amenities - Pool - Kitchen - Parking included - Free Wi-Fi - Air-conditioning - Outdoor space ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-28&selected=102761734&PinnedHotelID=102761734&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-28&selected=102761734&PinnedHotelID=102761734&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=102761734&PinnedHotelID=102761734&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=102761734&PinnedHotelID=102761734&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=102761734&PinnedHotelID=102761734&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=102761734&PinnedHotelID=102761734&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=102761734&PinnedHotelID=102761734&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=102761734&PinnedHotelID=102761734&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 16 of 16 rooms ### View all photos for Deluxe Apartment, Beachside ![Deluxe Apartment, Beachside | Premium bedding, down duvets, in-room safe, free WiFi](https://images.trvl-media.com/lodging/103000000/102770000/102761800/102761734/7b22f504.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Apartment, Beachside - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Apartment, Ground Floor ![Deluxe Apartment, Ground Floor | Premium bedding, down duvets, in-room safe, free WiFi](https://images.trvl-media.com/lodging/103000000/102770000/102761800/102761734/adfd5664.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Apartment, Ground Floor - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Apartment, 2 Bedrooms, Ground Floor ![Deluxe Apartment, 2 Bedrooms, Ground Floor | Living area | LED TV](https://images.trvl-media.com/lodging/103000000/102770000/102761800/102761734/3890b339.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Apartment, 2 Bedrooms, Ground Floor - 2 bedrooms - Sleeps 4 - 2 King Beds ### View all photos for Superior Apartment, 2 Bedrooms, Oceanfront ![LED TV](https://images.trvl-media.com/lodging/103000000/102770000/102761800/102761734/9ad04112.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Apartment, 2 Bedrooms, Oceanfront - 2 bedrooms - Sleeps 4 - 2 King Beds ### View all photos for Premium Apartment, 2 Bedrooms, Balcony, Sea View ![Terrace/patio](https://images.trvl-media.com/lodging/103000000/102770000/102761800/102761734/ce1d7e2c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Apartment, 2 Bedrooms, Balcony, Sea View - 2 bedrooms - Sleeps 4 - 2 King Beds ### View all photos for Comfort Apartment, Beachside ![Premium bedding, down duvets, in-room safe, free WiFi](https://images.trvl-media.com/lodging/103000000/102770000/102761800/102761734/b334ba53.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Apartment, Beachside - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Exclusive Apartment, Beachside ![LED TV](https://images.trvl-media.com/lodging/103000000/102770000/102761800/102761734/467a0c1e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Exclusive Apartment, Beachside - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Premier Apartment, Sea Facing ![Premier Apartment, Sea Facing | Terrace/patio](https://images.trvl-media.com/lodging/103000000/102770000/102761800/102761734/277420b0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Apartment, Sea Facing - Beach view - 269 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Elite Apartment, Sea Facing ![Premium bedding, down duvets, in-room safe, free WiFi](https://images.trvl-media.com/lodging/103000000/102770000/102761800/102761734/5cb3048d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Elite Apartment, Sea Facing - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Grand Apartment, Sea Facing ![Premium bedding, down duvets, in-room safe, free WiFi](https://images.trvl-media.com/lodging/103000000/102770000/102761800/102761734/79de12ec.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Apartment, Sea Facing - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Panoramic Studio Suite, Sea View, Poolside ![Panoramic Studio Suite, Sea View, Poolside | Terrace/patio](https://images.trvl-media.com/lodging/103000000/102770000/102761800/102761734/b7402ed3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Panoramic Studio Suite, Sea View, Poolside - Ocean view - 285 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Panoramic Suite, Balcony, Sea View ![Panoramic Suite, Balcony, Sea View | Premium bedding, down duvets, in-room safe, free WiFi](https://images.trvl-media.com/lodging/103000000/102770000/102761800/102761734/1c2d1e50.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Panoramic Suite, Balcony, Sea View - Ocean view - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Comfort Suite, Ensuite, Poolside ![Comfort Suite, Ensuite, Poolside | Premium bedding, down duvets, in-room safe, free WiFi](https://images.trvl-media.com/lodging/103000000/102770000/102761800/102761734/aab17bf5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Suite, Ensuite, Poolside - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Panoramic Suite ![Panoramic Suite | Terrace/patio](https://images.trvl-media.com/lodging/103000000/102770000/102761800/102761734/b9480733.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Panoramic Suite - Sea view - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Standard Suite, Balcony, Poolside ![Standard Suite, Balcony, Poolside | Terrace/patio](https://images.trvl-media.com/lodging/103000000/102770000/102761800/102761734/95c4c196.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Suite, Balcony, Poolside - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Premium Studio Suite, Sea View, Tower ![Premium Studio Suite, Sea View, Tower | Premium bedding, down duvets, in-room safe, free WiFi](https://images.trvl-media.com/lodging/103000000/102770000/102761800/102761734/ff196e6f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Studio Suite, Sea View, Tower - Sleeps 2 - 1 King Bed ## You may also like Ad ![View from property](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/7000000/6310000/6302300/6302296/74e98083_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Grand Residences Riviera Cancún All Inclusive Puerto Morelos - Pool - Hot tub - All-inclusive - 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All Inclusive Puerto Morelos - Pool - Hot tub - Breakfast included - All-inclusive 7.6 Good 1,336 reviews £250 includes taxes & fees 21 Apr - 22 Apr [](https://www.expedia.co.uk/Puerto-Morelos-Hotels-Hyatt-Ziva-Riviera-Maya-All-Inclusive.h66929913.Hotel-Information?chkin=2026-4-21&chkout=2026-4-22&rm1=a2®ionId=180137&destination=Puerto Morelos&destType=MARKET&latLong=20.848249,-86.876106&searchId=430d3fd8-83f6-4148-8494-b1f1f0c33d63&top_cur=GBP) Ad ![Couples treatment room(s), sauna, hot tub, steam room, body treatments](https://images.trvl-media.com/lodging/37000000/36780000/36776900/36776874/485a332b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Dreams Natura Resort & Spa - All Inclusive Puerto Morelos - Pool - Hot tub - All-inclusive - Spa 8.2 Very good 1,377 reviews £279 includes taxes & fees 13 Apr - 14 Apr [](https://www.expedia.co.uk/Puerto-Morelos-Hotels-Dreams-Natura-Resort-Spa-All-Inclusive.h36776874.Hotel-Information?chkin=2026-4-13&chkout=2026-4-14&rm1=a2®ionId=180137&destination=Puerto Morelos&destType=MARKET&latLong=20.848249,-86.876106&searchId=430d3fd8-83f6-4148-8494-b1f1f0c33d63&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPuerto-Morelos-Hotels-Moon-Paradise.h102761734.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPuerto-Morelos-Hotels-Moon-Paradise.h102761734.Hotel-Information) ## About the area Located in Puerto Morelos, Moon Paradise is near the beach. Moon Palace Golf Club and Riviera Cancun Golf Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Xoximilco. [Visit our Puerto Morelos travel guide](https://www.expedia.co.uk/Puerto-Morelos.dx180137) [View more Aparthotels in Puerto Morelos](https://www.expedia.co.uk/Puerto-Morelos-Apart-Hotels.d180137-aaApartHotels.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.85677%2C-86.87209&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=dwGYHfhFieSOR4CfDmysVdcLEwY=) Javier Rojo Gomez, 801, Puerto Morelos, QROO, 77580 ### What's nearby - ![Arrecife de Puerto Morelos National Park](https://images.trvl-media.com/place/180137/91c140e6-a78d-4ca6-83f5-1d5730a86379.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Arrecife de Puerto Morelos National Park 3 min walk \- 0.2 miles - ![Ojo de Agua Beach](https://images.trvl-media.com/place/180137/a7a5559f-62e3-4be1-accb-ad55be5a4839.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Ojo de Agua Beach 10 min walk \- 0.5 miles - ![Cancun_PuertoMorelosTownSquare_6260342163](https://images.trvl-media.com/place/6260342/91f7d9c0-bd25-4ec3-a5e7-86e5fe431e40.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Puerto Morelos Town Square 15 min walk \- 0.8 miles - ![Puerto Morelos beach Mayan riviera Caribbean sea](https://images.trvl-media.com/place/690454137564835840/b5db516e-96e3-49fc-9c9d-0ee2231dea5e.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Puerto Morelos Beach 3 min drive \- 1.6 miles - Puerto Morelos Artists’ Cooperative 15 min walk \- 0.8 miles ### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) 25 min drive ### Restaurants - Único Beach 2 min walk - La Sirena Restaurant, Lounge and Sports Bar 15 min walk - Cantina Habanero 13 min walk - Peninsula 13 min walk - Don Ernesto's 10 min walk ## About this property ### Moon Paradise This smoke-free aparthotel features an outdoor pool, a rooftop terrace and charcoal grills. Free WiFi in public areas and free self parking are also provided. Each apartment features free WiFi, an LED TV and a kitchen with a microwave. Premium bedding, a down duvet and free bottled water are among the other amenities available to guests. Housekeeping is available on request. Moon Paradise offers 16 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature down duvets and premium bedding. Kitchens offer microwaves and kitchenware and utensils. Bathrooms include a shower. This Puerto Morelos aparthotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). LED televisions are featured in guestrooms. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request. Recreational amenities at the aparthotel include an outdoor pool. The recreational activities listed below are available either on-site or nearby; fees may apply. ## Similar properties ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/19000000/18610000/18604400/18604381/32f500c7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Ojo de Agua Puerto Morelos - Pool - Free Wi-Fi - Restaurant - Air-conditioning 7.4 Good 1,002 reviews £59 includes taxes & fees 23 Apr - 24 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-23&endDate=2026-04-24&selected=18604381&PinnedHotelID=18604381&HadPinnedHotel=true®ionId=-1&adults=2) ![Beach/ocean view](https://images.trvl-media.com/lodging/7000000/6310000/6302700/6302626/79d2ab1a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Arrecifes Suites Puerto Morelos - Pool - Parking included - Free Wi-Fi - Air-conditioning 8.2 Very good 561 reviews £78 includes taxes & fees 22 Apr - 23 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-22&endDate=2026-04-23&selected=6302626&PinnedHotelID=6302626&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Suite, 1 Bedroom, Kitchen, Partial Ocean View | Balcony](https://images.trvl-media.com/lodging/8000000/7490000/7481100/7481051/0a6090b1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Corales Suites Puerto Morelos - Pool - Kids’ pool - Free Wi-Fi - Air-conditioning 8.4 Very good 428 reviews £75 includes taxes & fees 12 Apr - 13 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-12&endDate=2026-04-13&selected=7481051&PinnedHotelID=7481051&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; 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consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) ### General - 16 units - Bed sheets changed on request - Housekeeping (on request) - Towels (changed on request) ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 10:00 PM Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions There is no front desk at this property Guests must contact the property in advance for check-in instructions; your host will greet you To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Host will greet you ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### You need to know This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room ### We should mention No pets and no service animals are allowed at this property ### Property is also known as Moon Paradise Aparthotel Moon Paradise Puerto Morelos Moon Paradise Aparthotel Puerto Morelos ## Frequently asked questions ### Does Moon Paradise have a pool? ### Is Moon Paradise pet-friendly? ### How much is parking at Moon Paradise? ### What time is check-in at Moon Paradise? ### What time is check-out at Moon Paradise? ### Where is Moon Paradise located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Moon Paradise Reviews 6.8 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 6.4 Cleanliness ### 6.8 Amenities ### 6.6 Property conditions & facilities 10 - Excellent 3 8 - Good 1 6 - Okay 5 4 - Poor 1 2 - Terrible 1 ## Reviews Verified ### 10/10 Excellent #### Terry 12 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication The view was fabulous! Possibly the best beach view we have had in Mexico. The pool and sun deck were 1 floor below us with the same wonderful view of the ocean. The boardwalk to the beach was right next to the property. The beach clubs with snorkeling and diving tours are all along the beach front. The music during the day is lively but not loud. We could see the traditional performers from our balcony. The beach front is quiet after 7 pm, providing an intimate experience from the balcony or the pool deck. The staff at the property were friendly and helpful! We will definitely return! ![](https://a.travel-assets.com/ugc/hotel-reviews/76b220d6-5032-4e95-ad30-b7acb79e66f4-1762967983114.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Terry Stayed 3 nights in Nov 2025 Verified ### 6/10 Okay #### douglas 20 Feb 2025 Liked: Communication Disliked: Cleanliness The building was ok. Well located. The room setup was strange with only a tv in the bedroom. The kitchen was sparsely equipped and missing many basics. The biggest issue was the lock off to the attached unit. It was like the door did not exist. We could hear everything including light conversation. Staff was great ##### douglas Stayed 10 nights in Feb 2025 Verified ### 4/10 Poor #### james 10 Oct 2024 Disliked: Cleanliness, property conditions & facilities Mine shaft elevator. Not safe. Room was not properly equipped. It was clean. And the staff? Helped when they were there. ##### james Stayed 7 nights in Oct 2024 Verified ### 6/10 Okay #### Sheena 25 Jan 2025 Liked: Communication The Panoramic Suite at Moonlight Condos (Moon Paradise Apartments) was very basic. Room definitely needs a facelift. Had to ask for change of towels and bedding. Housekeeping services not included in the price. We stayed for two weeks. Would have been nice to have fresh towels and bedding every 3-4 days minimum. Lots of ants in the kitchen area. Could not leave any food items on the counter. Even dried taco chips in a bag attracted ants. Put food in the fridge only. Pools on upper deck were clean. Not heated, but we did sit in the pools a couple of times to cool off in the mid-day sun. Upper deck offers a beautiful view of the beach and ocean. Every day at 2:00 live music can be heard from the Diving Bar which is very close by. All quiet at the Diving Bar no later than 4:30 pm. Walk to Chedraui (grocery store) takes 15 minutes. Nice to walk along the beach or the road to the town square. WIFI very weak. Constantly dropping off. Generally our room at Moonlight Condos was okay, but very basic. Disappointed housekeeping services were not included, considering the price we paid for the room. Isa at reception was very helpful. She took care of our every request. Thank you, Isa! ##### Sheena Stayed 14 nights in Jan 2025 Verified ### 10/10 Excellent #### Geanene 13 Nov 2024 Liked: Cleanliness, property conditions & facilities, communication Awesome place. Can’t wait to return. ##### Geanene Stayed 7 nights in Nov 2024 Verified ### 6/10 Okay #### catrin 12 Jan 2025 Liked: Communication Communication was great with manager. She returned my messages very quickly. The condo had everything required for a week stay but you had to buy more water, as only one jug provided. Also, the barbecue was very rusty and unsafe to use. The elevator is manual and we were aware of that but I chose to use the stairs as it appeared unsafe. We needed a little later checkout time and this was accommodated. The other name for this building is moonlight condos and more reviews can be found there. ##### catrin Stayed 7 nights in Jan 2025 Verified ### 6/10 Okay #### Christopher 6 Jan 2025 Liked: Cleanliness, room comfort Disliked: Communication We never got instructions how to check in no one could find the place including multiple taxi drivers. The place is advertised as moon paradise but it is actually called Moonlight condos here in Mexico so it is impossible to find the place. We spent hours trying to check in, but there is no office anywhere in sight and we never saw any employee. We found a local person on the street that helped us find the place. There were no instructions to check out. Everything about the place is very nice for the price But again communication is horrible and not being able to find the place due to the incorrect name was completely miserable and a total disaster ##### Christopher Stayed 1 night in Jan 2025 Verified ### 8/10 Good #### Alejandro 24 Nov 2025 Liked: Communication A pesar de que la habitación y a las áreas les falta "mantenimiento" en general y faltarían amenidades en la habitación (shampoo, una mesa y dos sillas, por dar un ejemplo), la ubicación está excelente, y tuvimos la suerte que no había nadie más en el condo/hotel en el piso 5, por lo que tuvimos todo el piso, que incluye la terraza y alberca para nosotros solos. Hubo mucho ruido la última noche durante la noche y madrugada, desde el piso 4, lo cual fue bastante molesto. El elevador es un montacargas, tal vez para muchos puede ser un punto negativo, pero desde mi punto de vista le agregó un toque de "aventura" a la estancia. Sería genial tener un pequeño asador, aunque entiendo que pueda molestar a algun otro visitante. Instalaciones NO recomendables si tienes niños, y entiendo por qué el hotel no acepta menores, pero en resumen, buena estancia y excelente tarifa. ##### Alejandro Stayed 2 nights in Nov 2025 Verified ### 6/10 Okay #### angel 25 May 2025 Disliked: Cleanliness esta bien ubicado, el cuarto normal cumple, lilpieza terrible,solo una vez a la semana, la segunda no cumplieron, al menos recojieran la basura, cambiar sabanas y toallas al menos ods veces a la semana y fue una. ##### angel Stayed 7 nights in May 2025 Verified ### 10/10 Excellent #### ANDREW 2 Jan 2025 Liked: Cleanliness, room comfort, communication ##### ANDREW Stayed 3 nights in Dec 2024 Verified ### 2/10 Terrible #### Ramón 1 Jan 2025 Disliked: Cleanliness ##### Ramón Stayed 3 nights in Dec 2024 ### Expedia's Latest Trends ### Hotels > - [The Beachfront by The Fives Hotels - A la Carte All Inclusive Adults Only](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Beachfront-By-The-Fives-Hotels.h101254610.Hotel-Information) > - [Secrets Aura Cozumel - 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