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"Welcoming and helpful staff, nice rooms and a good breakfast."

"We took my 85 year old father in law I emailed the hotel before hand to request we be put as near to him as possible, when we arrived the staff only new about the one room, till I told her They put him in a family room on the fourth floor and myself and husband on the first floor, but we swapped rooms with him, because the room had two high steps which he would have found difficult , They didn't seem at all concerned To are dismay only one room had a phone in it, so we was unable to contact him if needed"

"Clean room and very friendly staff!"

"Long wait to check in only one receptionist . This is an old hotel that is trying to survive on the bare minimum..would not recommend it. It is a dump. I was overcharged $900 for one night still trying to get it back."

"Parfect for a short stay, great location and price"

"Very spacious and clean room. Staff very helpful. Great hotel to stay at and this was my third stay. Would definitely recommend."

"Great overnight stay lovely hotel and staff all helpful and friendly."

"There was a young persons football tournament on resulting lots of them around the hotel which is fine however parents allowed them to run riot which could have been avoided had the staff been more hands on and ‘seen’ Yes parents should be monitoring their children and if not should be told by staff if children were misbehaving but nothing was said as there was not enough staff to monitor or deal with the situation Some of tables and surrounding areas were left very dirty with crayon’s everywhere and no attempt to clean them by staff when they walked passed. This also resulted in early morning noise and the children ran riot in the corridors, yes there were signs to be quiet and respect other guests but these were at adult height. In our view corridors should have been checked regularly with so many children being in the hotel as this is also a hazard as they were running through corridor doors and letting them bang shut As one of our party has MS, this all made her extremely uncomfortable with the above mentioned mess and children flying about "

"Lovely hotel in Southport. Nice room and good breakfast. Only valet parking (£20) or street parking available thpugh"