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"Good location. Friendly staff. Great breakfast. Good room but needs some TLC in bathroom. Free parking a bonus. Ideal spot to explore the New Forest. Would definitely return "

"Room was huge - we had the disabled access one. The bathroom is the biggest I’d seen. A few stains on the carpet but they been scrubbed as best they could. Would have liked some bedside lights, ended up using the TV on a scrambled signal to give a little light. Staff were friendly and really helpful. To the point of intervening with parking because it’s free at the weekend. Top tip - if you’re heading to Winchester, get the bus. Bus stop a short walk away, the route I direct, every 10mins. £3 til 6pm then £1."

"The entrance and reception area were quite good, it felt as though you had arrived at a nice modern hotel. The receptionist was friendly and check in was speedy. Our room was on the first floor and first impressions of our room were good, spacious, plenty of storage, bathroom ok, tea/coffee and a large tv. However, on closer inspection there were some cleaning issues. The vent on the electric heater didn’t look as though it had been cleaned for ages- discoloured and dusty. The overall appearance of the room was a bit tired, only one bin, in the bathroom, the foot pedal to open it wouldn’t work so I had to open it by hand and it was small and fiddly. The bed was comfortable with good quality bed linen and pillows so we slept ok. Breakfast was quite good although we were kept waiting for the cooked eggs, I think the cook had forgotten to cook them! The bacon was tasty and my husband said the sausage and hash browns were good. As well as having to ask for the eggs, we also had to ask for butter, salt and pepper. The coffee wasn’t that great even though it came from a Lavasso machine and there weren’t enough sugar sachets in a little basket, I took the last 4 the rest were sweepers. The only member of staff on duty in the restaurant, was polite and friendly, he did act quickly when we requested things. We only stayed one night, so my review can only be based on that overnight stay. Our overall feeling about our stay was that it was okay but could have been so much better."

"We've stayed in various hotels over the past several years - this is is certainly one of the best. All the people that work there are lovely, the room was excellent, and the good reasonably priced and very nice. Salisbury isn't too far from us, and since we enjoy the antique shops, I can see us staying here again."

" Bed very uncomfortable, had very little sleep not good at my age"

"Breakfast was terrific. Wide range of choices and delicious eggs. Only disappointment was that we asked if they could prepare oatmeal/porridge, and were told no. "

"Breakfast good, bedroom cold with no heating and TV not working (room 93). Apart from that all good."

"Breakfast was very good. Rooms were worn with loose vinyl planks for flooring. Noisy pipes in one room. Considerably more wornout than the photos showed"

"Brilliant porridge for breakfast! Pleasant and helpful staff Well equipped room City centre parking "