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"The property does not have air conditioning, there are no phones in the rooms so if you have an issue or need something, you have to see someone at the desk. There were no washcloths in the bathroom. The beds were hard."

"Starting with the staff, they were friendly and lovely when checking in. The room was a great size, clean and comfortable. The breakfast was fantastic and so much to choose from. I wish I had stayed one more day to taste everything. I will definitely come back next time I'm in Southampton."

"Reception staff were very welcoming, room was very clean, and breakfast was very nice. I didn't like the attitude of the women in the spa section, felt like they were talking down to me had a lot of ego and arrogance, not sure if it was a colour thing. "

"Yes"

"Excellent location. Parking in underground car park good and inexpensive. Staff were very helpful. The Air conditioning was not functioning however was being repaired. As the weather wasn’t too bad this was not an issue during our stay."

"excellent"

"we really enjoyed this hotel. They had an a spa that was included that had a steam room, sauna hot tub and a pool. We missed the Michelin star restaurant but the other restaurant on the sixth floor was also very good. Very spacious rooms with good views of the harbor we would go back to this hotel in a heartbeat."

"Great breakfast, plenty of choice, well located and convenient parking."

"The room was nice, ive stayed before and the standards vary. But overall a lovely stay with a nice pool, jacuzzi and sauna for free with the stay. Free parking and comfy beds. "