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"Clean room and very friendly staff!"

"Long wait to check in only one receptionist . This is an old hotel that is trying to survive on the bare minimum..would not recommend it. It is a dump. I was overcharged $900 for one night still trying to get it back."

"Parfect for a short stay, great location and price"

"Very spacious and clean room. Staff very helpful. Great hotel to stay at and this was my third stay. Would definitely recommend."

"Great overnight stay lovely hotel and staff all helpful and friendly."

"We stayed in the Annexe, a separate house next door to the hotel, we were unaware of this when booking. A lovely young lady from reception took us to the room, and gave advice on parking- hotel parking is minimal, and you have to leave your keys with reception, as it’s a game of ‘car park jam’, or you can try and park on one of the neighbouring roads. The annexe house looks just like a student house, a shabby front door with a key and pin pad entry system. Inside the grey thickly plastered walls are unwelcoming, a tatty settee at the bottom of the stairs blocks access and causes problems when carrying luggage, and must breach fire regulations. The room itself appeared quite pleasant, bright, modern, comfortable, spacious, a lovely bathroom with white fluffy towels and complimentary toiletries. However, it did have a few negatives - the blinds closed with a gap in the middle, the bathroom vanity unit was broken, some parts of the carpet were grim, some of the decoration needed attention and a little deep cleaning required -but the room was so hot, no air conditioning, full sun through the broken blinds and no blackout curtains! The hotel public amenities appeared to be good, but didn’t really use them because our accommodation did not require us to access the facilities. Overall the stay was ok, probably wouldn’t return."

"There was a young persons football tournament on resulting lots of them around the hotel which is fine however parents allowed them to run riot which could have been avoided had the staff been more hands on and ‘seen’ Yes parents should be monitoring their children and if not should be told by staff if children were misbehaving but nothing was said as there was not enough staff to monitor or deal with the situation Some of tables and surrounding areas were left very dirty with crayon’s everywhere and no attempt to clean them by staff when they walked passed. This also resulted in early morning noise and the children ran riot in the corridors, yes there were signs to be quiet and respect other guests but these were at adult height. In our view corridors should have been checked regularly with so many children being in the hotel as this is also a hazard as they were running through corridor doors and letting them bang shut As one of our party has MS, this all made her extremely uncomfortable with the above mentioned mess and children flying about "

"Lovely hotel in Southport. Nice room and good breakfast. Only valet parking (£20) or street parking available thpugh"

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