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"The location of the hotel is good, close to city centre, railway station and The Barbican. Car parking is good and reasonable price. Reception is very welcoming and staff very helpful. Our double room seemed a little dated in furniture and underneath the desk were a lot of biscuit crumbs which then makes you think the room wasn’t cleaned properly. Reported to reception and they dealt with problem immediately. Bathroom also very dated and basic. Comfortable bed. Unfortunately the windows were of a poor quality and they rattled constantly through the night due to windy conditions. We didn’t eat at the hotel but the bar was very comfortable and welcoming. Overall disappointing but willing to stay again if standard of room could be improved."

"Excellent spa and swimming facilities, a highlight of our stay! Would come back just to use them again."

"Great loco"

"very central"

"When anyone walk the floor was noisy not in the room only but in the hallway"

"Friendly, helpful front desk. Clean room, comfy bed."

"Lovely spa with great facilities. All very well thought out"