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Carlyon Bay Hotel

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Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers
Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers
Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers
In-room safe, desk, iron/ironing board, free WiFi

Overview of Carlyon Bay Hotel

Carlyon Bay Hotel

4 out of 5

4.5/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Social distancing

Explore the area

  • Popular LocationCrinnis Beach6 min walk
  • Popular LocationShorthorn Beach12 min walk
  • Popular LocationCharlestown Harbour19 min walk
  • AirportNewquay (NQY-Newquay Cornwall)32 min drive

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About this area

St Austell

Located in St Austell, Carlyon Bay Hotel is in a rural area and near the beach. The area's natural beauty can be seen at Eden Project and Lost Gardens of Heligan. Pinetum Park and Pine Lodge Gardens and Marsh Villa Gardens are also worth visiting. Relax and indulge in the area's winery tours and health/beauty spas, or seek out an adventure with ziplining nearby. Guests appreciate the hotel's location for the sightseeing.
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Popular Location

What's nearby

  • Crinnis Beach - 6 min walk
  • Shorthorn Beach - 12 min walk
  • Charlestown Beach - 13 min walk
  • Charlestown Harbour - 19 min walk
  • Pinetum Park and Pine Lodge Gardens - 3 min drive

Getting around

  • St Austell Station - 6 min drive
  • Newquay (NQY-Newquay Cornwall) - 32 min drive

Restaurants

  • Bay View Restaurant — 1 min walk
  • Taste — 1 min walk
  • Wrecker's - 19 min walk
  • The Long Store - 19 min walk
  • Rashleigh Arms - 20 min walk

About this property

Carlyon Bay Hotel

Bayside hotel with 2 restaurants and full-service spa
2 restaurants, a full-service spa and a golf course are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include an indoor pool, a fitness centre and a bar/lounge. All 86 rooms offer free WiFi, 24-hour room service and LED TVs. Coffee makers, pillow menu and free bottled water are among the other amenities available to guests.
Carlyon Bay Hotel offers 86 forms of accommodation with a safe and complimentary bottles of water. A pillow menu is available. LED televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Guests can play rounds at the 27-hole golf course and enjoy other recreation facilities including 2 outdoor tennis courts. An indoor pool, a seasonal outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Carlyon Bay Hotel Spa has massage/treatment rooms. Services include facials, body wraps, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10 AM: GBP 18.5 for adults and GBP 9.25 for children
  • 2 restaurants
  • 1 bar
  • 24-hour room service

Things to do

  • 27 holes of golf
  • 2 outdoor tennis courts
  • Fitness centre
  • Full-service spa
  • Golf driving range
  • Indoor pool
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Hot tub
  • Steam room
  • Tennis

Family friendly

  • Babysitting/childcare (surcharge)
  • Indoor pool
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Golf lessons
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Arabic
  • English
  • French
  • Lithuanian
  • Polish
  • Slovak

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Pillow menu

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination

Entertainment

  • LED TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Turndown service

Similar properties

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St Austell
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Pool
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Hotel
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Guest rating 4+
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Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests with disabilities must contact this property in advance to discuss the individual requirements.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 35.0 per night.
Cots (infant beds) are available for GBP 35.0 per night

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: GBP 18.5 for adults and GBP 9.25 for children (approximately)
  • Crib (infant bed) fee: GBP 35.0 per night
  • Rollaway bed fee: GBP 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Pool access available from 7:00 AM to 8:00 PM
Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Carlyon
Carlyon Bay
Carlyon Bay Hotel
Carlyon Bay Hotel St Austell
Carlyon Bay St Austell
Carlyon Hotel
Hotel Carlyon Bay
The Carlyon Bay Hotel St Austell
The Carlyon Bay St Austell, Cornwall
Carlyon Bay Hotel Hotel
Carlyon Bay Hotel St Austell
Carlyon Bay Hotel Hotel St Austell

Frequently asked questions

4.5
Wonderful
Rating 5 - Excellent. 133 out of 222 reviews
5 - Excellent 60%
Rating 4 - Good. 69 out of 222 reviews
4 - Good 31%
Rating 3 - Okay. 15 out of 222 reviews
3 - Okay 7%
Rating 2 - Poor. 4 out of 222 reviews
2 - Poor 2%
Rating 1 - Terrible. 1 out of 222 reviews
1 - Terrible 0%

4.7/5

Cleanliness

4.5/5

Staff & service

4.8/5

Amenities

4.5/5

Property conditions & facilities
Write a review

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent friendly staff, very helpful, setting on the coast is wondsrful
Stayed 3 nights in Dec 2020

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2020

5/5 Excellent

Stayed 2 nights in Aug 2020

3/5 Okay

Liked: Cleanliness, amenities, property conditions & facilities
I was not made aware of dress etiquette for dining room, since I was just going for o e night and going on hike the next day I did not pack proper attire and had to get room service for dinner which of course cost a lot more. The next morning when I went down for breakfast the staff was not diligent keeping an eye at buffet line. People were taking/using tongs to grab food and bread and leaving them on top of the food! In this time of a potential deadly virus going around I would think they would have been more diligent! Other than that it’s a beautiful place
Stayed 1 night in Mar 2020

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 night buisness stay
I might business stay , nice hotel , friendly and polite staff, food very good .the place is spotless but they forgot top shelf of the well laid out bar. With the Champagne bottles covered in dust . But my eagle eye noticed them but the rest of the place is excellent . My single bedroom Was nice with sea view
Stayed 1 night in Mar 2020