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Carlyon Bay Hotel

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Primary image
Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers
Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers
Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers
In-room safe, desk, iron/ironing board, free WiFi

Overview of Carlyon Bay Hotel

Carlyon Bay Hotel

4.0 star property

4.5/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Social distancing
Map
Sea Road, St Austell, England, PL25 3RD

Explore the area

  • Popular LocationCrinnis Beach6 min walk
  • Popular LocationShorthorn Beach12 min walk
  • Popular LocationCharlestown Harbour19 min walk
  • AirportNewquay (NQY-Newquay Cornwall)33 min drive

Choose dates to view prices

About this area

St Austell

Located in St Austell, Carlyon Bay Hotel is in a rural area and near the beach. Pinetum Park and Pine Lodge Gardens and St. Catherine's Castle are local landmarks, and the area's natural beauty can be seen at Eden Project and Cornwall Area of Outstanding Natural Beauty. Marsh Villa Gardens and Wheal Martyn China Clay Country Park are also worth visiting. Relax and indulge in the area's winery tours and health/beauty spas, or seek out an adventure with ziplining nearby. Guests appreciate the hotel's location for the sightseeing.
Visit our St Austell travel guideOpens in a new window
Map

What's nearby

  • Crinnis Beach - 6 min walk
  • Shorthorn Beach - 12 min walk
  • Charlestown Beach - 13 min walk
  • Charlestown Harbour - 19 min walk
  • Pinetum Park and Pine Lodge Gardens - 3 min drive

Getting around

  • St Austell (USX-St Austell Train Station) - 6 min drive
  • Newquay (NQY-Newquay Cornwall) - 33 min drive

Restaurants

  • Edies Kitchen - 12 min walk
  • Short & Strong Cafe and Deli - 19 min walk
  • The Long Store - 19 min walk
  • Rashleigh Arms - 20 min walk
  • The Royal Inn - 6 min drive

About this property

Carlyon Bay Hotel

Bayside hotel with 2 restaurants and full-service spa
2 restaurants, a full-service spa and a golf course are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include an indoor pool, a fitness centre and a bar/lounge.
Carlyon Bay Hotel offers 86 accommodations with a safe and complimentary bottles of water. A pillow menu is available. LED televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Guests can play rounds at the 27-hole golf course and enjoy other recreation facilities including 2 outdoor tennis courts. An indoor pool, a seasonal outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Carlyon Bay Hotel Spa has massage/treatment rooms. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily.

Languages spoken

Arabic, English, French, Lithuanian, Polish, Romanian, Slovak

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10 AM: GBP 18.5 for adults and GBP 9.25 for children
  • 2 restaurants
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Bay View Restaurant
  • Taste
  • The Club House

Things to do

  • 27 holes of golf
  • 2 outdoor tennis courts
  • Fitness centre
  • Full-service spa
  • Golf driving range
  • Indoor pool
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Hot tub
  • Steam room
  • Tennis

Family friendly

  • Babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Golf lessons
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairwells
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Pillow menu

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination

Entertainment

  • LED TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Turndown service

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St Austell
St Austell
4 star
4 star
Business-friendly
Business-friendly
Free WiFi
Free WiFi
Guest rating 4+
Guest rating 4+
Hotel
Hotel

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests with disabilities must contact this property in advance to discuss the individual requirements.

Renovations and closures

The property will be renovating from 3 March 2022 to 9 April 2022 (completion date subject to change). The following areas are affected:
  • Lift
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 100.0 per night.
Cots (infant beds) are available for GBP 100.0 per night

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: GBP 18.5 for adults and GBP 9.25 for children (approximately)
  • Crib (infant bed) fee: GBP 100.0 per night
  • Rollaway bed fee: GBP 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Pool access available from 8:00 AM to 7:00 PM
Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Carlyon
Carlyon Bay
Carlyon Bay Hotel
Carlyon Bay Hotel St Austell
Carlyon Bay St Austell
Carlyon Hotel
Hotel Carlyon Bay
The Carlyon Bay Hotel St Austell
The Carlyon Bay St Austell, Cornwall
Carlyon Bay Hotel Hotel
Carlyon Bay Hotel St Austell
Carlyon Bay Hotel Hotel St Austell

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 151 out of 249 reviews
5 - Excellent 61%
Rating 4 - Good. 74 out of 249 reviews
4 - Good 30%
Rating 3 - Okay. 18 out of 249 reviews
3 - Okay 7%
Rating 2 - Poor. 5 out of 249 reviews
2 - Poor 2%
Rating 1 - Terrible. 1 out of 249 reviews
1 - Terrible 0%

4.7/5

Cleanliness

4.5/5

Staff & service

4.9/5

Amenities

4.5/5

Property conditions & facilities

4.2/5

Eco-friendliness
Write a review

5/5 Excellent

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely place will probably go back, service was a bit slow
Stayed 1 night in Jun 2022

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First class
Great stay , will be returning
Stayed 2 nights in Mar 2022

2/5 Poor

Liked: Cleanliness, property conditions & facilities, room comfort
Dissatisfied
Selected pay at property but the took payment two days before, and was told there’s nothing they could do. Food was terrible options for dessert were none existent and we were both unwell the next day! Pushy staff telling is what to order. Hotel was clean and well presented
Stayed 1 night in Mar 2022

5/5 Excellent

Stayed 1 night in Mar 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great couples getaway
Staff were amazing. Super polite and couldn’t have been more helpful. Beautiful hotel and gorgeous room. Great spa!
Stayed 1 night in Feb 2022