20 Apr 2021
Booked the Wheelhouse on Hotels.com after applying the filter for "pet friendly." On arriving at the Wheelhouse, having driven, 190 miles from South Wales, I was told that there was only 1 dog friendly room and that was taken. The owners point blank refused to discuss. They need to sort this out before they have other disappointed guests turning up, only to find that it is not pet friendly at all!! The staff themselves were very helpful and tried to find us an alternative room; they seemed a little afraid of questioning the owners with this to be frank. Will obviously not be choosing the Wheelhouse again - with or without the dog.
Stayed 1 night in Apr 2021